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Old Nov 30, 2018, 12:22 pm
  #391  
 
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
CEB-HKG (23 Nov) & HKG-LHR (24 Nov) both marketed and operated by CX posted on 26 Nov. LHR-HEL (24 Nov) Marketed by CX operated by AY still haven't posted. My tracking period ends tonight and I'm 550 points short for renewing platinum. The LHR-HEL flight should earn me 1826 points, so would be more than enough to get me through the line... Talked to CS yesterday and agent put in a retroclaim, so I see the flight at the transaction list, but with 0 point at the moment.

Should I exchange some award points tonight to stay on platinum level, or will I be fine when the last flight finally post?
Steve_Hun is offline  
Old Nov 30, 2018, 12:50 pm
  #392  
 
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 2,962
Originally Posted by Steve_Hun
CEB-HKG (23 Nov) & HKG-LHR (24 Nov) both marketed and operated by CX posted on 26 Nov. LHR-HEL (24 Nov) Marketed by CX operated by AY still haven't posted. My tracking period ends tonight and I'm 550 points short for renewing platinum. The LHR-HEL flight should earn me 1826 points, so would be more than enough to get me through the line... Talked to CS yesterday and agent put in a retroclaim, so I see the flight at the transaction list, but with 0 point at the moment.

Should I exchange some award points tonight to stay on platinum level, or will I be fine when the last flight finally post?
You will be fine. The date of the flight is important for the status.
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Jainzar is offline  
Old Dec 2, 2018, 11:43 am
  #393  
 
Join Date: Sep 2005
Location: HEL
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Posts: 8,758
New record: flight from 30NOV credited today 02DEC.
ffay005 is online now  
Old Dec 2, 2018, 12:24 pm
  #394  
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Join Date: Jan 2008
Location: HEL
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Originally Posted by ffay005
New record: flight from 30NOV credited today 02DEC.
Same here - an AY flight, as it is. In other news - the previous flight (CX codeshare) hasn't posted yet. The flight before that (same day) on MH already posted a day earlier. The MH flight before that hasn't posted yet.
WilcoRoger is offline  
Old Dec 2, 2018, 11:21 pm
  #395  
 
Join Date: Aug 2008
Location: Helsinki
Programs: AY Platinum, IHG Gold, Diners
Posts: 1,277
HEL-CPH-HEL from Nov 29th had posted. HEL-BRU-HEL from Nov 28th have not posted. No logic. The only thing I can think of is that the CPH flights were booked long before the BRU flights. Which of course doesn’t make sense or the solution is quite poorly built.
niksal is offline  
Old Dec 3, 2018, 11:49 pm
  #396  
 
Join Date: May 2012
Location: GVA (HEL)
Programs: AY Plat (OWE)
Posts: 536
Originally Posted by niksal
HEL-CPH-HEL from Nov 29th had posted. HEL-BRU-HEL from Nov 28th have not posted. No logic. The only thing I can think of is that the CPH flights were booked long before the BRU flights. Which of course doesn’t make sense or the solution is quite poorly built.
I also had a BRU flight 28NOV that hasn’t posted... Almost a week has passed. Incredible.
LoungeEnthusiast is offline  
Old Dec 4, 2018, 10:28 pm
  #397  
 
Join Date: Jul 2010
Location: HEL
Programs: AY Platinum (OWE), SK G(*G), BW Diamond
Posts: 810
Flights from 28th not posted. Maybe they thought the Finnairplus-event was rewarding enough?
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Old Dec 4, 2018, 10:38 pm
  #398  
 
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,758
I wonder what the logic behind all this is. It sure sounds like "Marja is resposible for Wednesdays, and she's been home to tend to her sick kid all week so there's a backlog" and "Ville, who is in charge of Fridays, is always superefficient and manages to clear points in just 48 hours".
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Old Dec 5, 2018, 1:06 am
  #399  
 
Join Date: Jul 2017
Programs: AY Plat Lumo, LX SEN, Marriott Titanium
Posts: 468
All my AY metal flights just cleared, the last ones from Dec 2. The AY codeshare flight operated by CX from Dec 1 is still in limbo. And for maximum fun, I'm left to wonder if my two flights from UL will ever clear - they appeared in the "will be credited soon" list in the Finnair app but are now gone. The first one was on Nov 27th. Normally, nothing I'd get anxious about, but right now every point counts for status purposes...
BlueNordicSky is offline  
Old Dec 5, 2018, 1:31 am
  #400  
Moderator, Finnair
 
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,182
Originally Posted by Post Scriptum
Flights from 28th not posted. Maybe they thought the Finnairplus-event was rewarding enough?
+1

Originally Posted by ffay005
I wonder what the logic behind all this is. It sure sounds like "Marja is resposible for Wednesdays, and she's been home to tend to her sick kid all week so there's a backlog" and "Ville, who is in charge of Fridays, is always superefficient and manages to clear points in just 48 hours".
More likely the development strategy "80% is good enough, and the rest we fix in next sprint". But since your development team also introduces new bugs with every release, there is always at least 20% of the system that is incomplete/faulty...
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intuition is offline  
Old Dec 5, 2018, 9:05 am
  #401  
 
Join Date: Sep 2016
Location: HEL
Programs: AY+ Platinum
Posts: 103
I had one MH flight which did not post to my FP account. Asked missing points via the form and got a reply that the booking class was such that no points are awarded. I started to wonder should the flight still be posted and counted in segments even no points are given?
Tapio is offline  
Old Dec 5, 2018, 9:09 am
  #402  
 
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,758
If it's not points-eligible, then it's not segment-eligible, either.
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ffay005 is online now  
Old Dec 5, 2018, 11:47 am
  #403  
 
Join Date: Oct 2002
Location: Vantaa, Finland
Programs: AY Lumo, FB Gold
Posts: 1,667
Had a long spell of everything working smoothly - flights posted within 3-5 days for months. Now my OUL return from exactly a week ago is still in limbo and somehow I feel this will take a manual reclaim...
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Old Dec 5, 2018, 2:02 pm
  #404  
 
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,602
I also can report that missing legs in the middle of itinenary which makes no sense but who cares they will eventullly post later always...
FFlash is offline  
Old Dec 7, 2018, 1:46 am
  #405  
 
Join Date: Aug 2008
Location: Helsinki
Programs: AY Platinum, IHG Gold, Diners
Posts: 1,277
Still no Nov28 flights have posted. Nov 29 and Dec1 have. Annoying. Not a big deal, but those flights requalify me for Plat, but I have until end of April (with no chance of Lumo).
niksal is offline  


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