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Old Mar 12, 2015, 3:34 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Marschel
Background
From time to time, AY will make the Y traveller an offer to upgrade. This thread lists when, how and and how much the upgrade is.

Selection process is unknown, but it is likely that neither fare class on original ticket nor tier status of traveller is a selection criteria, at least not to travellers advantage. From the reports made so far, both travellers with and without FF# in the reservation have gotten offers.

Offers are likely made only when Y is oversold or nearly full. Some travellers have reported declining offer and being upgraded for free later ("op-up").

Offers are fixed price offers, either in € or in AY+points. The latter kind is only valid for members of AY+, while €-offers are directed to all kind of travellers.

Offers are made either in mail or via text message and recipient has 72 hours to repspond. Some reports says this time is now shortened to 48 hours. Text message offers typically arrive close to departure and may not state a last time to reply.

Offers in text message can be replied to and upgrade is instantly processed. Offers in mail has occasionally not cleared (said to be "sold out" when accepting offer too late).

If offer is accepted and upgrade clears, new ticket is issued in F, so a confirmed upgrade with all perks of business class included. Mileage earning is according to original fare class however.


Development
In august 2015 AY announced a trial to let travellers bid for upgrades, initially on AY89 and AY90. It is likely that bidding will affect the number of fixed price offers.

The trial has been made permanent, and the bidding for upgrade has been extended to more longhaul routes.
The program has also led to a consolidation of upgrade options to one webpage
https://www.finnair.com/int/gb/upgrade-options
where you can upgrade by bidding, by using AY+ points or by accepting last minute cash offers. The latter ("Last minute" offers) are the same as have been discussed in this thread.. Finnair still pushes those offers via e-mail and text-message, but now also shows them on this webpage.




Offers made
Here is a condensed list of offers made, processed including post #213.
Figures are in € unless otherwise stated. Each destination's offers are recorded in a single line in time order.

Longhaul
SIN-HEL 248, 348, 348
HEL-SIN 499, 499, 348, 349€

JFK-HEL 48k points, 348€, 348€, 499

HKG-HEL 248
HEL-HKG 348

BKK-HEL 298, 348, 348
HEL-BKK 48k points, 348€, 348€ (290€ on phone? Not yet confirmed)
HEL-HKT 348

NRT-HEL 498
HEL-KIX 348, 375 (12/19, 01/20)
KIX-HEL 391 (12/19, 01/20)

ICN-HEL 248, 318

HEL-PVG 298
PVG-HEL 448, 498

CKG-HEL 228
XIY-HEL 248

HEL-DEL 198
HEL-DEL 300 (4/19)

YYZ-HEL 225€, 225


Shorthaul
DXB-HEL 99

HEL-VNO 7k points

HEL-BUD 69€
BUD-HEL 69, 8k points, 69

HEL-PRG 69€
PRG-HEL ≈70€

CPH-HEL 7k points, 7k, 69€, 7k, 69€
HEL-CPH 69€, 69, 69

HEL-ARN 7,5k points, 41€

HEL-GOT 7k points
GOT-HEL 7k points

HEL-VIE 69€

HEL-CDG 69€, 69€, 69
CDG-HEL 89€

HEL-MXP 69

HEL-TXL 9k points, 9k
HEL-DUS 69

HEL-HAM 69,69
HAM-HEL 69

HEL-FRA 69€
FRA-HEL 69€, 89, 89€

BRU-HEL 69

GVA-HEL 69
HEL-GVA 69, 89

HEL-LHR 9k points
HEL-LHR 109€

HEL-MAD 89€, 9k points

HEL-SVO 69€

HEL-WAW 79€
WAW-HEL 79€

DUS-HEL 69€

HEL-OSL 42€

HEL-MUC 90 (01/20)
MUC-HEL 115€ (01/20)
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Please post your upgrade offers

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Old Aug 21, 2019, 11:55 am
  #1216  
 
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,620
Originally Posted by Ed Size
That is so funny, I m a Platinum for over 10 years with AY and they never send me a single upgrade offer - maybe I should change to an airline which still has F class.
Is your mobile phone number correct in the customer file? In my experience, upgrade offer come to through the Finnair Plus phone and email address regardless of what the PNR says (probably to avoid misrouting to travel agents).

Or maybe the SMS server just does not work for phone numbers with your country prefix?
Courmisch is offline  
Old Aug 21, 2019, 12:35 pm
  #1217  
Moderator, Finnair
Original Poster
 
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,180
Originally Posted by Ed Size
That is so funny, I m a Platinum for over 10 years with AY and they never send me a single upgrade offer - maybe I should change to an airline which still has F class.
You should!

It is just like the Finnair seat block - I have a 100% upgrade record on QR! And the only time my upgrade request was denied, I got op-up instead.







*) 100% J->F upgrades on my only 2 QR A388 flights
intuition is offline  
Old Aug 22, 2019, 12:27 pm
  #1218  
 
Join Date: Apr 2014
Location: TMP
Programs: AY+ Plat, SK Gold, BT VIP, Radisson Premium, Accor Platinum
Posts: 794
Itinerary: HEL-LHR
Flight date: August 2019

Ticket type: Light
Tier: Platsku

Fee: 10000 points / voucher

Validity: until T-2
Advance: T-25 hours
Conveyance: SMS

Fee: 200 euro

Validity: ?
Advance: noticed at T-20 hours
Conveyance: app
aapee is offline  
Old Aug 23, 2019, 3:17 am
  #1219  
 
Join Date: May 2019
Location: TMP - Finland
Programs: AY platinum, SIXT platinum, IHG platinum
Posts: 47
Itinerary: TXL-HEL
Fee: 50€
Ticket type: Value
Tier: Plat
Validity: 36 hours
Advance: 15 days
Conveyance: e-mail

Itinerary: HEL-TXL

Fee: 60€
Ticket type: Value
Tier: Plat
Validity: 36 hours
Advance: 10 days
Conveyance: e-mail

App shows also upgrade with voucher or 10k points for both segments.
Dieselross is offline  
Old Aug 24, 2019, 7:44 am
  #1220  
 
Join Date: Apr 2017
Location: Finland
Programs: Accor Gold, Ay+ Gold OWS
Posts: 100
Since I never get email or sms offer ( I think because of special diet) today i had to ask offer at the check in. App show normal upgrade possibility when i did OLCI so I thought there might be good sale on seats. Didnt take, but got BEEP at the gate and it was only reminder for staff to give me my luggage tag they forgot. ☹️

Itinerary: BKK-HEL
Fee: 610€
Ticket type: Value
Tier: GOLD
emulator is offline  
Old Aug 24, 2019, 8:24 am
  #1221  
 
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,157
Originally Posted by emulator
Since I never get email or sms offer ( I think because of special diet) today i had to ask offer at the check in. App show normal upgrade possibility when i did OLCI so I thought there might be good sale on seats. Didnt take, but got BEEP at the gate and it was only reminder for staff to give me my luggage tag they forgot. ☹️
I receive email and sms offers despite the special diet on my profile. However, no longhaul opups as they do not give these to people with special meals already ordered.
lkrt is online now  
Old Aug 25, 2019, 4:38 am
  #1222  
 
Join Date: Jul 2018
Location: Helsinki
Programs: AY Platinum, Hilton Diamond
Posts: 3
Hello! First post here ever! Here goes:

Itinerary: HEL-PRG

Fee: 10000 points
Ticket type: Light
Tier: Plat
Validity: ..?
Advance: T-24h
Conveyance: sms

App also showed upgrade with money for 180€.
FFlash likes this.
Cultlogic is offline  
Old Aug 25, 2019, 5:38 am
  #1223  
 
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,620
Itinerary: CDG-HEL
Fee: 130 €
Fare: Light
Tier: Platinum
Validity: 36 hours
Advance: 10 days
Conveyance: e-mail

Nah, though I could go for points or voucher maybe.
Courmisch is offline  
Old Aug 27, 2019, 6:47 am
  #1224  
Accor 10+ BadgeFairmont Contributor Badge
 
Join Date: Dec 2014
Programs: Accor ALL Platinum
Posts: 1,111
A few recent offers:

CPH-HEL
120€ (email)

HEL-BUD
160€ (email, morning flight, in the end there was one person and four rows in J)

HEL-FCO
180€ (app, upgrade w/ vouchers was waitlisted for months and then cancelled by me)

HEL-LHR
180€ (app)

HEL-TXL
50€ (email)

HEL-TXL
50€ (first email offer), 60€ (second email offer), 80€ (app)

TXL-HEL
80€ (app)
wkndtraveler is offline  
Old Aug 27, 2019, 1:39 pm
  #1225  
 
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,620
Itinerary: KIX-HEL
Fee: 50,000 points (or one L/H voucher)
Fare: cartel N
Tier: Platinum
Validity: unspecified
Advance: ticket issuance
Conveyance: either mobile app or website
Courmisch is offline  
Old Aug 29, 2019, 8:44 am
  #1226  
 
Join Date: Sep 2004
Location: New York, NY
Programs: Marriott Bonvoy Lifetime Tit, Hilton Diamond, BA Gold, Carlson Gold, UA*S,
Posts: 1,363
Originally Posted by Johnny Rocket
170 Euros - LHR to HEL - ... is it worth doing for this price? Would be on the A350.
I am pleased to say that in the end I did NOT pay the €170 and was upgraded for free thanks to my OW Emerald status.

Was a lovely experience too!
Johnny Rocket is offline  
Old Aug 30, 2019, 1:55 am
  #1227  
 
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,962
Originally Posted by emulator
Since I never get email or sms offer ( I think because of special diet) today i had to ask offer at the check in. App show normal upgrade possibility when i did OLCI so I thought there might be good sale on seats. Didnt take, but got BEEP at the gate and it was only reminder for staff to give me my luggage tag they forgot. ☹️

Itinerary: BKK-HEL
Fee: 610€
Ticket type: Value
Tier: GOLD

I got that same beep once 😄 was soooooooo dissappointing 😄 I have zero opups in the last 4 years so I thought FINALLY my turn but noooooo 😂 thats life but sure sucks when the beep turnsout to be a fake beep 😄 not as bad as hearing oh your the ONLY OWE on this flight that didnt get upgraded 😂
kauppias is offline  
Old Aug 30, 2019, 2:55 am
  #1228  
 
Join Date: Jul 2010
Location: HEL
Programs: AY Platinum (OWE), SK G(*G), BW Diamond
Posts: 810
Itinerary: HEL-GOT
Fee: 60€
Fare: light
Tier: Platinum
Validity: unspecified
Advance: ticket issuance
Conveyance: email

Without status, actually something that might be borderline interesting.
Post Scriptum is offline  
Old Aug 30, 2019, 5:08 am
  #1229  
 
Join Date: Jun 2018
Posts: 369
AMS-HEL
Fee: 100€
Fare: Light
Tier: Platinum
Validity: 36h
Conveyance: email

Don't think it's really worth it even if I didn't have more points than I can eat. Funny enough, it'd be a no-brainer points upgrade if a business class ticket came with a free internet for the whole flight.
AY1337 is offline  
Old Aug 30, 2019, 5:43 am
  #1230  
 
Join Date: Aug 2008
Location: Helsinki
Programs: AY Platinum, IHG Gold, Diners
Posts: 1,276
Originally Posted by elventhor
AMS-HEL
Fee: 100€
Fare: Light
Tier: Platinum
Validity: 36h
Conveyance: email

Don't think it's really worth it even if I didn't have more points than I can eat. Funny enough, it'd be a no-brainer points upgrade if a business class ticket came with a free internet for the whole flight.
Got same offer, but on a Value ticket. Also got the SMS 10k€/voucher offer via SMS 24h before.
niksal is offline  


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