Mar 12, 2015, 3:34 pm
Last edit by: Marschel
Background
From time to time, AY will make the Y traveller an offer to upgrade. This thread lists when, how and and how much the upgrade is.
Selection process is unknown, but it is likely that neither fare class on original ticket nor tier status of traveller is a selection criteria, at least not to travellers advantage. From the reports made so far, both travellers with and without FF# in the reservation have gotten offers.
Offers are likely made only when Y is oversold or nearly full. Some travellers have reported declining offer and being upgraded for free later ("op-up").
Offers are fixed price offers, either in € or in AY+points. The latter kind is only valid for members of AY+, while €-offers are directed to all kind of travellers.
Offers are made either in mail or via text message and recipient has 72 hours to repspond. Some reports says this time is now shortened to 48 hours. Text message offers typically arrive close to departure and may not state a last time to reply.
Offers in text message can be replied to and upgrade is instantly processed. Offers in mail has occasionally not cleared (said to be "sold out" when accepting offer too late).
If offer is accepted and upgrade clears, new ticket is issued in F, so a confirmed upgrade with all perks of business class included. Mileage earning is according to original fare class however.
Development
In august 2015 AY announced a trial to let travellers bid for upgrades, initially on AY89 and AY90. It is likely that bidding will affect the number of fixed price offers.
The trial has been made permanent, and the bidding for upgrade has been extended to more longhaul routes.
The program has also led to a consolidation of upgrade options to one webpage
https://www.finnair.com/int/gb/upgrade-options
where you can upgrade by bidding, by using AY+ points or by accepting last minute cash offers. The latter ("Last minute" offers) are the same as have been discussed in this thread.. Finnair still pushes those offers via e-mail and text-message, but now also shows them on this webpage.
Offers made
Here is a condensed list of offers made, processed including post #213.
Figures are in € unless otherwise stated. Each destination's offers are recorded in a single line in time order.
Longhaul
SIN-HEL 248, 348, 348
HEL-SIN 499, 499, 348, 349€
JFK-HEL 48k points, 348€, 348€, 499
HKG-HEL 248
HEL-HKG 348
BKK-HEL 298, 348, 348
HEL-BKK 48k points, 348€, 348€ (290€ on phone? Not yet confirmed)
HEL-HKT 348
NRT-HEL 498
HEL-KIX 348, 375 (12/19, 01/20)
KIX-HEL 391 (12/19, 01/20)
ICN-HEL 248, 318
HEL-PVG 298
PVG-HEL 448, 498
CKG-HEL 228
XIY-HEL 248
HEL-DEL 198
HEL-DEL 300 (4/19)
YYZ-HEL 225€, 225
Shorthaul
DXB-HEL 99
HEL-VNO 7k points
HEL-BUD 69€
BUD-HEL 69, 8k points, 69
HEL-PRG 69€
PRG-HEL ≈70€
CPH-HEL 7k points, 7k, 69€, 7k, 69€
HEL-CPH 69€, 69, 69
HEL-ARN 7,5k points, 41€
HEL-GOT 7k points
GOT-HEL 7k points
HEL-VIE 69€
HEL-CDG 69€, 69€, 69
CDG-HEL 89€
HEL-MXP 69
HEL-TXL 9k points, 9k
HEL-DUS 69
HEL-HAM 69,69
HAM-HEL 69
HEL-FRA 69€
FRA-HEL 69€, 89, 89€
BRU-HEL 69
GVA-HEL 69
HEL-GVA 69, 89
HEL-LHR 9k points
HEL-LHR 109€
HEL-MAD 89€, 9k points
HEL-SVO 69€
HEL-WAW 79€
WAW-HEL 79€
DUS-HEL 69€
HEL-OSL 42€
HEL-MUC 90 (01/20)
MUC-HEL 115€ (01/20)
From time to time, AY will make the Y traveller an offer to upgrade. This thread lists when, how and and how much the upgrade is.
Selection process is unknown, but it is likely that neither fare class on original ticket nor tier status of traveller is a selection criteria, at least not to travellers advantage. From the reports made so far, both travellers with and without FF# in the reservation have gotten offers.
Offers are likely made only when Y is oversold or nearly full. Some travellers have reported declining offer and being upgraded for free later ("op-up").
Offers are fixed price offers, either in € or in AY+points. The latter kind is only valid for members of AY+, while €-offers are directed to all kind of travellers.
Offers are made either in mail or via text message and recipient has 72 hours to repspond. Some reports says this time is now shortened to 48 hours. Text message offers typically arrive close to departure and may not state a last time to reply.
Offers in text message can be replied to and upgrade is instantly processed. Offers in mail has occasionally not cleared (said to be "sold out" when accepting offer too late).
If offer is accepted and upgrade clears, new ticket is issued in F, so a confirmed upgrade with all perks of business class included. Mileage earning is according to original fare class however.
Development
In august 2015 AY announced a trial to let travellers bid for upgrades, initially on AY89 and AY90. It is likely that bidding will affect the number of fixed price offers.
The trial has been made permanent, and the bidding for upgrade has been extended to more longhaul routes.
The program has also led to a consolidation of upgrade options to one webpage
https://www.finnair.com/int/gb/upgrade-options
where you can upgrade by bidding, by using AY+ points or by accepting last minute cash offers. The latter ("Last minute" offers) are the same as have been discussed in this thread.. Finnair still pushes those offers via e-mail and text-message, but now also shows them on this webpage.
Offers made
Here is a condensed list of offers made, processed including post #213.
Figures are in € unless otherwise stated. Each destination's offers are recorded in a single line in time order.
Longhaul
SIN-HEL 248, 348, 348
HEL-SIN 499, 499, 348, 349€
JFK-HEL 48k points, 348€, 348€, 499
HKG-HEL 248
HEL-HKG 348
BKK-HEL 298, 348, 348
HEL-BKK 48k points, 348€, 348€ (290€ on phone? Not yet confirmed)
HEL-HKT 348
NRT-HEL 498
HEL-KIX 348, 375 (12/19, 01/20)
KIX-HEL 391 (12/19, 01/20)
ICN-HEL 248, 318
HEL-PVG 298
PVG-HEL 448, 498
CKG-HEL 228
XIY-HEL 248
HEL-DEL 198
HEL-DEL 300 (4/19)
YYZ-HEL 225€, 225
Shorthaul
DXB-HEL 99
HEL-VNO 7k points
HEL-BUD 69€
BUD-HEL 69, 8k points, 69
HEL-PRG 69€
PRG-HEL ≈70€
CPH-HEL 7k points, 7k, 69€, 7k, 69€
HEL-CPH 69€, 69, 69
HEL-ARN 7,5k points, 41€
HEL-GOT 7k points
GOT-HEL 7k points
HEL-VIE 69€
HEL-CDG 69€, 69€, 69
CDG-HEL 89€
HEL-MXP 69
HEL-TXL 9k points, 9k
HEL-DUS 69
HEL-HAM 69,69
HAM-HEL 69
HEL-FRA 69€
FRA-HEL 69€, 89, 89€
BRU-HEL 69
GVA-HEL 69
HEL-GVA 69, 89
HEL-LHR 9k points
HEL-LHR 109€
HEL-MAD 89€, 9k points
HEL-SVO 69€
HEL-WAW 79€
WAW-HEL 79€
DUS-HEL 69€
HEL-OSL 42€
HEL-MUC 90 (01/20)
MUC-HEL 115€ (01/20)
Please post your upgrade offers
Oct 3, 2019, 10:36 am
#1261
Join Date: Jun 2014
Location: HEL
Programs: AY+ Gold (OWS)
Posts: 528
The prices in the new upgrade tool seem to be lower. A few days ago, the app offered SVO-HEL for around EUR 190, and now I could upgrade the same route for EUR 79 through the app. Still did not take Finnair up on the offer though, no matter how delicious the coveted riistaleipä sounds.
Oct 3, 2019, 12:11 pm
#1262
Moderator, Finnair
Original Poster
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,182
One odd observation. I have a flight where there are U availability. So with this new "upgrade center" and the new app, I went to chek how it looked. I got different offers depending on where I checked the upgrade. Not different price but on instruments. One showed points and money, the other showed voucher and points.
And now when I went back to document it and post here, all upgarde space have been removed from app! But on www I can now upgrade with cash or points. Strange.
And now when I went back to document it and post here, all upgarde space have been removed from app! But on www I can now upgrade with cash or points. Strange.
Oct 3, 2019, 12:22 pm
#1263
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,602
One odd observation. I have a flight where there are U availability. So with this new "upgrade center" and the new app, I went to chek how it looked. I got different offers depending on where I checked the upgrade. Not different price but on instruments. One showed points and money, the other showed voucher and points.
And now when I went back to document it and post here, all upgarde space have been removed from app! But on www I can now upgrade with cash or points. Strange.
And now when I went back to document it and post here, all upgarde space have been removed from app! But on www I can now upgrade with cash or points. Strange.
Lucky me I was browsing U availability on a flight that I was waitlisted, found space and called AY, the Lumo Janica could not see it but said will check back if they can release me the U seat since I could see space, and surprise I got upgraded ”after checking other department”.
okay lucky me but highly inconsistent.
Oct 3, 2019, 1:11 pm
#1265
Moderator, Finnair
Original Poster
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,182
Yes, website
https://www.finnair.com/fi-sv/manage/upgrade
https://www.finnair.com/fi-sv/manage/upgrade
Dec 9, 2019, 12:02 am
#1272
Join Date: May 2019
Location: TMP - Finland
Programs: AY platinum, SIXT platinum, IHG platinum
Posts: 47
AY861 HEL-GOT - 7500pts via the app, I took this one as the transit time from AY270 is only 35 min and most likely no time for breakfast in the zoo.
AY1431 HEL-TXL - 54€ or 10k in the app, same breakfast challenge but most likely will skip this anyway.
Ticket type: Value
Tier: AY Plat
Validity: -
AY1431 HEL-TXL - 54€ or 10k in the app, same breakfast challenge but most likely will skip this anyway.
Ticket type: Value
Tier: AY Plat
Validity: -
Dec 16, 2019, 4:48 am
#1274
Join Date: Dec 2013
Programs: AY+ Plat, A3*G
Posts: 672
HEL-PRG 62€, in App
PRG-HEL 59€, in App
HEL-VIE, 82€, in App - did not took this. half empty A321 with 11 rows of J (4 occupants)
VIE-HEL, 110€, in App - took this one with voucher
Seems that 95% of my recent flights there has been an option for instant ugprade in App though (all SH and probably not to most businetic destinations).
PRG-HEL 59€, in App
HEL-VIE, 82€, in App - did not took this. half empty A321 with 11 rows of J (4 occupants)
VIE-HEL, 110€, in App - took this one with voucher
Seems that 95% of my recent flights there has been an option for instant ugprade in App though (all SH and probably not to most businetic destinations).
Dec 23, 2019, 10:45 am
#1275
Join Date: Sep 2018
Location: Espoo
Programs: AY
Posts: 157
Long haul business,
HEL - CAN : in app and web, 368eu. T30
Validity: not specified
Original ticket: campaign
CAN - HEL: not available (Chinese new yr time maybe the reason) T36
Original ticket: basic
Haven't decided yet if I will take it. This is one of the much less busy route. I remember in the past (half a year ago?) Is usually around 400eu. For a struggling silver/gold user like me, only 50eu less is not that tempting, esp I got several times op up in this route. Maybe waiting is the best option that I can still pay upgrade at check in
≠=========
Update:
3 days later,
HEL - CAN : in app and web, 377eu. T27
Validity: not specified
(Took)
≠=========
Update:
HEL - CAN : in app and web, 392eu. T14
Validity: not specified
(Took for my better half, because we are on separate reservation and last time upgrade availability was only one seat, since then no upgrade offer until T14)
I am interested to see what price it will be over the counter on departure.
HEL - CAN : in app and web, 368eu. T30
Validity: not specified
Original ticket: campaign
CAN - HEL: not available (Chinese new yr time maybe the reason) T36
Original ticket: basic
Haven't decided yet if I will take it. This is one of the much less busy route. I remember in the past (half a year ago?) Is usually around 400eu. For a struggling silver/gold user like me, only 50eu less is not that tempting, esp I got several times op up in this route. Maybe waiting is the best option that I can still pay upgrade at check in
≠=========
Update:
3 days later,
HEL - CAN : in app and web, 377eu. T27
Validity: not specified
(Took)
≠=========
Update:
HEL - CAN : in app and web, 392eu. T14
Validity: not specified
(Took for my better half, because we are on separate reservation and last time upgrade availability was only one seat, since then no upgrade offer until T14)
I am interested to see what price it will be over the counter on departure.
Last edited by cantongirl; Jan 9, 2020 at 2:26 pm