Please post your upgrade offers

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Old Jan 16, 20, 4:35 am   -   Wikipost
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Last edit by: Marschel
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Background
From time to time, AY will make the Y traveller an offer to upgrade. This thread lists when, how and and how much the upgrade is.

Selection process is unknown, but it is likely that neither fare class on original ticket nor tier status of traveller is a selection criteria, at least not to travellers advantage. From the reports made so far, both travellers with and without FF# in the reservation have gotten offers.

Offers are likely made only when Y is oversold or nearly full. Some travellers have reported declining offer and being upgraded for free later ("op-up").

Offers are fixed price offers, either in or in AY+points. The latter kind is only valid for members of AY+, while -offers are directed to all kind of travellers.

Offers are made either in mail or via text message and recipient has 72 hours to repspond. Some reports says this time is now shortened to 48 hours. Text message offers typically arrive close to departure and may not state a last time to reply.

Offers in text message can be replied to and upgrade is instantly processed. Offers in mail has occasionally not cleared (said to be "sold out" when accepting offer too late).

If offer is accepted and upgrade clears, new ticket is issued in F, so a confirmed upgrade with all perks of business class included. Mileage earning is according to original fare class however.


Development
In august 2015 AY announced a trial to let travellers bid for upgrades, initially on AY89 and AY90. It is likely that bidding will affect the number of fixed price offers.

The trial has been made permanent, and the bidding for upgrade has been extended to more longhaul routes.
The program has also led to a consolidation of upgrade options to one webpage
https://www.finnair.com/int/gb/upgrade-options
where you can upgrade by bidding, by using AY+ points or by accepting last minute cash offers. The latter ("Last minute" offers) are the same as have been discussed in this thread.. Finnair still pushes those offers via e-mail and text-message, but now also shows them on this webpage.




Offers made
Here is a condensed list of offers made, processed including post #213.
Figures are in unless otherwise stated. Each destination's offers are recorded in a single line in time order.

Longhaul
SIN-HEL 248, 348, 348
HEL-SIN 499, 499, 348, 349

JFK-HEL 48k points, 348, 348, 499

HKG-HEL 248
HEL-HKG 348

BKK-HEL 298, 348, 348
HEL-BKK 48k points, 348, 348 (290 on phone? Not yet confirmed)
HEL-HKT 348

NRT-HEL 498
HEL-KIX 348, 375 (12/19, 01/20)
KIX-HEL 391 (12/19, 01/20)

ICN-HEL 248, 318

HEL-PVG 298
PVG-HEL 448, 498

CKG-HEL 228
XIY-HEL 248

HEL-DEL 198
HEL-DEL 300 (4/19)

YYZ-HEL 225, 225


Shorthaul
DXB-HEL 99

HEL-VNO 7k points

HEL-BUD 69
BUD-HEL 69, 8k points, 69

HEL-PRG 69
PRG-HEL ≈70

CPH-HEL 7k points, 7k, 69, 7k, 69
HEL-CPH 69, 69, 69

HEL-ARN 7,5k points, 41

HEL-GOT 7k points
GOT-HEL 7k points

HEL-VIE 69

HEL-CDG 69, 69, 69
CDG-HEL 89

HEL-MXP 69

HEL-TXL 9k points, 9k
HEL-DUS 69

HEL-HAM 69,69
HAM-HEL 69

HEL-FRA 69
FRA-HEL 69, 89, 89

BRU-HEL 69

GVA-HEL 69
HEL-GVA 69, 89

HEL-LHR 9k points
HEL-LHR 109

HEL-MAD 89, 9k points

HEL-SVO 69

HEL-WAW 79
WAW-HEL 79

DUS-HEL 69

HEL-OSL 42

HEL-MUC 90 (01/20)
MUC-HEL 115 (01/20)
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Old Oct 12, 14, 3:41 am
  #1  
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Please post your upgrade offers

It seems AY has increased the number of offers made to Y travellers to upgrade for cash. These offers may come in a mail, text message or possibly at check in and may be made in cash or possibly in discounted amount of points too.

I think it would be nice if this community could gather some information on this so we all can be better informed travellers. Therefore I ask my fellow FT'ers to post some data for each offer they have been made.

If you would be so kind to post
  • City-pair and/or flight number
  • Price offered
  • Flight date
  • FF tier on reservation
  • Original ticket type
  • When the offer was made
  • How the offer was made
we could quickly get a feel on how common these are and what the going rate is.

Example:
  • City-pair: SIN-HEL
  • Price offered: 348€
  • Flight date: 26-oct-2014
  • FF tier on reservation: AY Gold / OW E / None / ...
  • Original ticket type: Basic / Value / Pro / Campaign / ...
  • When the offer was made: 14 days before take off / Check-in / ...
  • How the offer was made: Mail / Text / Check-in / Gorilla Gram / ...
Other comments are of course welcome, like how the loadfactor was, concurrency of op-ups, ...

If you feel this is too much info to post on a public forum, then post as much as you like but prioritize from the top of the list. Or consider to post full list but after your trip.

Last edited by intuition; Oct 12, 14 at 10:29 am
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Old Oct 12, 14, 4:33 am
  #2  
 
Join Date: Jun 2014
Posts: 229
Here is something from this year to get started.

  • City-pair: HEL-SIN
  • Price offered: 499 (upgrade with 50 000 points instead)
  • Flight date: 2014-06-18
  • FF tier on reservation: AY plat
  • Original ticket type: value
  • When the offer was made: 13 days before
  • How the offer was made: e-mail

Following offer was also made to person on the same reservation (as above):
  • City-pair: HEL-SIN
  • Price offered: 499 (upgrade with 50 000 points instead)
  • Flight date: 2014-06-18
  • FF tier on reservation: AY silver?
  • Original ticket type: value
  • When the offer was made: 13 days before
  • How the offer was made: e-mail

  • City-pair: JFK-HEL
  • Price offered: 48 000 points
  • Flight date: 2014-03-17
  • FF tier on reservation: AY plat
  • Original ticket type: AA booking class M
  • When the offer was made: same day
  • How the offer was made: SMS
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Old Oct 12, 14, 8:07 am
  #3  
 
Join Date: Jun 2013
Location: Helsinki, Finland
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Originally Posted by intuition View Post
If you would be so kind to post

*City-pair
Would it make more sense to post the flight number instead?
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Old Oct 12, 14, 10:28 am
  #4  
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Flight number would be more exact, but less readable if one does not know all flight numbers by heart. I'll adjust the description though.

Thanks theBro for starting off the thread with some great data points!
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Old Oct 12, 14, 11:38 am
  #5  
 
Join Date: Jun 2013
Location: Helsinki, Finland
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Originally Posted by intuition View Post
if one does not know all flight numbers by heart.
What does that even mean!?
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Old Oct 12, 14, 12:06 pm
  #6  
 
Join Date: Jun 2013
Location: Helsinki, Finland
Programs: AMEX Plat / AY Plat, BA GGL-CCR / Bonvoy Titanium (LTP)
Posts: 474
  • City-pair: HKG-HEL / AY70
  • Price offered: 248 EUR
  • Flight date: 2014-07-14
  • FF tier on reservation: AY plat
  • Original ticket type: Value
  • When the offer was made: 9 days
  • How the offer was made: email
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Old Oct 27, 14, 12:24 am
  #7  
 
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, AA, BA, SK, DL, NT + hotels
Posts: 4,181
City-pair: SIN-HEL / AY82
Price offered: 348 EUR
Flight date: 2014-10-26
FF tier on reservation: AA GLD = OW Ruby
Original ticket type: Crazy Days campaign, W
When the offer was made: 15 days
How the offer was made: email
Extra: After booking and paying the upgrade, I called the CS to see if they would reimburse the 40 seat fee that I had paid for a first-row seat in Y; the lady made me wait for a bit and then came back to tell me that since it was a paid upgrade, no points used, they would reimburse the seat fee and I received it back to my AmEx 4 days later!
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Old Oct 30, 14, 4:31 am
  #8  
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Originally Posted by ffay005 View Post
...
• Extra: After booking and paying the upgrade, I called the CS to see if they would reimburse the €40 seat fee that I had paid for a first-row seat in Y; the lady made me wait for a bit and then came back to tell me that since it was a paid upgrade, no points used, they would reimburse the seat fee and I received it back to my AmEx 4 days later!
Interesting answer you got! Because terms&conditions clearly specifies that fee is refundable if you upgrades with points.
Only involuntary upgrades (ie AY chooses to upgrade you free of charge) makes you lose the seat selection fee.

Originally Posted by AY Terms and conditions
The fee is non-refundable if you cancel the flight, are involuntarily upgraded, or in case you are not suitable to sit in the seat type selected.

The fee may be refunded if you use your Finnair Plus points or an upgrade voucher to upgrade your travel class, or if you cannot be seated in the reserved seat or in a suitable alternative seat due to Finnair.
The case of upgrades paid with money isn't mentioned, but logically it belongs to the refundable group, together with other voluntary upgrades.
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Old Nov 13, 14, 7:24 pm
  #9  
 
Join Date: Jan 2011
Programs: AY PLT, AA PLT, DL FO, LH, EK, TK, IHG PLT w/AMB, Marriott Silver
Posts: 340
Bingo!

*City-pair: BKK-HEL/AY96
*Price offered: 298 EUR
*Flight date: 2014-11
*FF tier on reservation: AA EXP/OWE
*Original ticket type: Campaign fare booked in W
*When was the offer made: 7 days
*How the offer was made: email
*Extra: Will take it for sure, I think it is good value for money! They might be offering op-ups in BKK for free, but with this kind of offer, it really isn't worth gambling.
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Old Jan 5, 15, 10:31 am
  #10  
 
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: Fighting against AY Silver
Posts: 3,635
BKK-HEL

Points 48000 or 1 lh voucher.

I was not interested and this Morning at the gate seat changed from row 21 to 10. ^ Thank You AY!
frha01 likes this.
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Old Jan 5, 15, 10:50 am
  #11  
 
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Gold, Scandic L2
Posts: 2,540
Originally Posted by OH-LGG View Post
BKK-HEL

Points 48000 or 1 lh voucher.

I was not interested and this Morning at the gate seat changed from row 21 to 10. ^ Thank You AY!
Was that an SMS 24 hours to departure like AY used to send before the supposed introduction of private paid upgrades?
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Old Jan 5, 15, 5:50 pm
  #12  
ttj
 
Join Date: Jan 2015
Location: SFO
Programs: AY+ Plat
Posts: 10
Here are a couple of data points more:

  • City-pair: HEL-HKG / AY069
  • Price offered: 348
  • Flight date: 05-DEC-2014
  • FF tier on reservation: AY+ Gold
  • Original ticket type: Value
  • When the offer was made: 10 days before take off
  • How the offer was made: Mail

  • City-pair: NRT-HEL / AY074
  • Price offered: 498
  • Flight date: 12-JAN-2015
  • FF tier on reservation: AY+ Gold
  • Original ticket type: Booking class S
  • When the offer was made: 10 days before take off
  • How the offer was made: Mail
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Old Jan 6, 15, 1:55 am
  #13  
 
Join Date: Jan 2006
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Originally Posted by Courmisch View Post
Was that an SMS 24 hours to departure like AY used to send before the supposed introduction of private paid upgrades?
Yes, it was SMS -offer.
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Old Jan 7, 15, 2:59 am
  #14  
HJP
 
Join Date: Apr 2014
Location: HEL
Programs: AY+ Gold
Posts: 384
  • City-pair: HEL-HKT / AY037
  • Price offered: 348€
  • Flight date: 25-JAN-2015
  • FF tier on reservation: AA PLT & AA GLD
  • Original ticket type: Booking code R
  • When the offer was made: 30 days before take off
  • How the offer was made: E-Mail

EDIT: Offer was also received 7 days before the flight for the second time and 1 day before the flight for the third time. Same price - same result.

Last edited by HJP; Jan 25, 15 at 1:34 am
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Old Jan 24, 15, 2:50 pm
  #15  
 
Join Date: Nov 2013
Location: HEL
Programs: Only Gold card I have is at F24Seven :D
Posts: 4,630
Although the highest interest on this thread is about longhaul upgrade offers, I could not help posting my BUD-HEL Y->C offer 69€

Wow. Looking at the ad, they are mentioning high-class culinary experience in J and some other perks which I already have as OWE. Hmm. Hard product wise, exit row vs. front bulkhead. Soft product wise, coffee vs. culinary experience. 69€. .... Oh, I had deleted the message already...but thanks anyway for the offer
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