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Old Sep 26, 2013 | 11:46 pm
  #136  
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Originally Posted by Dave Noble
4K is my favourite seat on an EK A380
Why? Because you get served first?
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Old Sep 26, 2013 | 11:51 pm
  #137  
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Originally Posted by m3red
Why? Because you get served first?
I havent found any negatives with the seat and it is about the best for disembarking ; I prefer to sit on the K side of the aeroplane
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Old Sep 27, 2013 | 12:20 am
  #138  
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Originally Posted by Dave Noble
I havent found any negatives with the seat and it is about the best for disembarking ; I prefer to sit on the K side of the aeroplane
Me too, they changed the time of ek21 on dec 20 and I'm now in 7a and b having originally had 7j and k...hoping for an f op up for Some decent sleep.

Few people on here prefer the right hand side. Also disembarking first is
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Old Sep 27, 2013 | 1:12 am
  #139  
 
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Originally Posted by m3red
Few people on here prefer the right hand side.
Yep, I always try to get on the right hand side (Can't explain why though!).

K is the place to be
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Old Sep 27, 2013 | 1:22 am
  #140  
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Originally Posted by LE4603
Yep, I always try to get on the right hand side (Can't explain why though!).

K is the place to be
My reason is that I am right handed and the window is to the right of me as is the area where I can put things
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Old Sep 27, 2013 | 8:17 am
  #141  
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I don't think I care about it so much, as I am either working on my laptop or watching a movie.
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Old Sep 28, 2013 | 1:18 am
  #142  
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Wow, 8 of the last 8 posts about what is the best seat on an A380. What does the best F seat have to do with involuntary downgrades? If anything, talk about your new seat in J or Y!!
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Old Sep 28, 2013 | 2:00 am
  #143  
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Originally Posted by whimike
Wow, 8 of the last 8 posts about what is the best seat on an A380. What does the best F seat have to do with involuntary downgrades? If anything, talk about your new seat in J or Y!!
I was wondering this myself!

Let's have some more horrendous downgrade stories!
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Old Dec 16, 2013 | 9:45 am
  #144  
 
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I am booked thru Qantas in first from FRA to AKL first leg on 777and all legs are on EK. 3 Days before departure equipment has been downgraded to two cabin. I have all plans in place and cannot change day or time in order to move to equipment with first class. What compensation can I demand and do I complain to Qantas or Emirates? Many thanks for suggestions.
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Old Dec 16, 2013 | 9:51 am
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Originally Posted by MrCA
I am booked thru Qantas in first from FRA to AKL first leg on 777and all legs are on EK. 3 Days before departure equipment has been downgraded to two cabin. I have all plans in place and cannot change day or time in order to move to equipment with first class. What compensation can I demand and do I complain to Qantas or Emirates? Many thanks for suggestions.
My understanding is that according to EU Regulation 261, you are entitled to a refund of 75% of the ticket price. Not sure whether the downgraded leg or the entire ticket.

http://en.wikipedia.org/wiki/Regulation_261/2004
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Old Dec 16, 2013 | 11:14 am
  #146  
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Originally Posted by Turicus
My understanding is that according to EU Regulation 261, you are entitled to a refund of 75% of the ticket price. Not sure whether the downgraded leg or the entire ticket.

http://en.wikipedia.org/wiki/Regulation_261/2004
It depends on which flight the downgrade has occurred on.

If it is the FRA-DXB sector then there is an entitlement to the entire ticket price under the regulation. There is nothing which states it is a pro rated entitlement. The airline could rebook the person onto another service involuntarily and then the entitlement will be just the delay compensation should the delay be >3 hours

If it is any other sector, then the EU compensation does not apply


Originally Posted by Turicus
do I complain to Qantas or Emirates
If the downgrade is on the FRA-DXb sector

At the moment, you complain to no one I would suggest if hoping for compensation.

If you are wating to travel in 1st class , then contact Qantas and ask about rebooking

Should you bee delayed or downgraded on the day, then lodge a claim against Emirates since it is the operating carrier and so liable under the regulation

If it is any oher sector

Contact Qantas for any fare difference refund that may be due and any compensation which the airline may be prepared to offer. The refund is likely to be close to zero though since there is likely little or no difference in the fare

Last edited by Dave Noble; Dec 16, 2013 at 11:24 am
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Old Dec 16, 2013 | 8:48 pm
  #147  
 
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Thanks for the prompt replies. It was Mon Dec 16 FRA-DXB and the equipment was changed. I am waiting for the next leg which I assume is in First Class. I am not going to do anything further until I have completed my journey and then I will contact Emirates Customer service. Will let you know the result.
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Old Dec 20, 2013 | 2:21 am
  #148  
 
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I have a confirmed downgrade on my flight from ARN-DXB the 1th of january. They are switchinf from 3-class to 2-class. In this case I get downgrade from a full flex F to business. I should be ably to get 75% refund as the EU264/2004 apply right?

The first email i got after complain to EK was that they cant give any compensation just rebook me to another date....
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Old Dec 20, 2013 | 9:01 pm
  #149  
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Originally Posted by Simonsays91
I have a confirmed downgrade on my flight from ARN-DXB the 1th of january. They are switchinf from 3-class to 2-class. In this case I get downgrade from a full flex F to business. I should be ably to get 75% refund as the EU264/2004 apply right?

The first email i got after complain to EK was that they cant give any compensation just rebook me to another date....
This thread has some discussion over what to expect:

http://www.flyertalk.com/forum/emira...competent.html

It's not as cut and dried as it might seem IMO and may involve a trip to court if EK become stubborn. (It's EU261 not EU264).
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Old Dec 21, 2013 | 12:22 am
  #150  
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Originally Posted by Simonsays91
I have a confirmed downgrade on my flight from ARN-DXB the 1th of january. They are switchinf from 3-class to 2-class. In this case I get downgrade from a full flex F to business. I should be ably to get 75% refund as the EU264/2004 apply right?

The first email i got after complain to EK was that they cant give any compensation just rebook me to another date....
If you are downgraded, then lodge a claim under EU261 fro 75% of price of ticket. EK is unlikely to inform you of your rights under the legislation and unless you specify it in you claim for compensation, I doubt that it will volunteer it

If it is claiming that it cannot compensate, then it is likely to find a court disagreeing with it
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