Involuntary Downgrade
Sep 11, 2012, 1:41 pm
#46
Join Date: Jul 2003
Location: Dubai, UAE
Programs: EK Gold, BA Silver, IHC Plat, HERTZ gold, GF Gold, SAS Silver
Posts: 749
One an F ticket lhr-dxb-bom rtn I was down graded to J on the dxb-bom sector. I was offered a voucher for a free F class Dxb-bom but stated it was pretty useless when I lived in the UK. I was given a free return lhr-bom in F. On the spot, had to use it 12 months after my initia ticket had finished.
Mar 15, 2013, 2:46 pm
#47
Join Date: Nov 2011
Location: West Coast, USA
Programs: Skywards Platinum
Posts: 3,747
One an F ticket lhr-dxb-bom rtn I was down graded to J on the dxb-bom sector. I was offered a voucher for a free F class Dxb-bom but stated it was pretty useless when I lived in the UK. I was given a free return lhr-bom in F. On the spot, had to use it 12 months after my initia ticket had finished.
When these vouchers are given out, is it at the airport check-in desk or are you dealing with EK corporate at this point?
Mar 15, 2013, 11:49 pm
#48
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,831
It will be Massively annoying if its not suites
Mar 16, 2013, 2:07 am
#50
Join Date: Nov 2000
Posts: 1,941
Regarding downgrades: In my experience, EK differentiates between "class of service suddenly not offered anymore on plane" (e.g. change from 3-class to 2-class metal) and "overbooking". Expect the fare difference (i.e. peanuts) in the former case and a hefty involuntary downgrade compensation (e.g. free ticket) in the latter.
Of course, this only relates to what EK will offer you voluntarily. There may be better legal options in the former case.
Of course, this only relates to what EK will offer you voluntarily. There may be better legal options in the former case.
Mar 16, 2013, 2:29 am
#51
Join Date: Mar 2011
Posts: 723
Regarding downgrades: In my experience, EK differentiates between "class of service suddenly not offered anymore on plane" (e.g. change from 3-class to 2-class metal) and "overbooking". Expect the fare difference (i.e. peanuts) in the former case and a hefty involuntary downgrade compensation (e.g. free ticket) in the latter.
Of course, this only relates to what EK will offer you voluntarily. There may be better legal options in the former case.
Of course, this only relates to what EK will offer you voluntarily. There may be better legal options in the former case.
Mar 16, 2013, 3:34 am
#52
Join Date: Nov 2000
Posts: 1,941
Which I see as a form of last minute "overbooking". But it is good to know that EK does not intentionally oversell F seats (most reputable airlines don't, from what I heard).
Mar 16, 2013, 5:57 am
#53
Join Date: Nov 2011
Location: West Coast, USA
Programs: Skywards Platinum
Posts: 3,747
Regarding downgrades: In my experience, EK differentiates between "class of service suddenly not offered anymore on plane" (e.g. change from 3-class to 2-class metal) and "overbooking". Expect the fare difference (i.e. peanuts) in the former case and a hefty involuntary downgrade compensation (e.g. free ticket) in the latter.
Of course, this only relates to what EK will offer you voluntarily. There may be better legal options in the former case.
Of course, this only relates to what EK will offer you voluntarily. There may be better legal options in the former case.
Mar 16, 2013, 7:15 am
#54
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,831
If I get cruisers I ll be annoyed.
Suites i will be very happy.
Downgrade and the price difference is not enough.
A one sector upgrade would be for my next trip.
Mar 16, 2013, 8:11 am
#55
Join Date: Nov 2000
Posts: 1,941
whimike and m3red, that is why I said that your legal rights (which might be the same in both cases) may be different from what EK will voluntarily offer.
I kind of understand why EK would make a difference between both cases, since it is much worse for an F-passenger if he is the only one downgraded (hearing the corks pop from the other F-passengers in first class) than if all F-passengers need to sit in J.
I kind of understand why EK would make a difference between both cases, since it is much worse for an F-passenger if he is the only one downgraded (hearing the corks pop from the other F-passengers in first class) than if all F-passengers need to sit in J.
Last edited by CalFlyer; Mar 16, 2013 at 8:22 am
Mar 16, 2013, 9:44 am
#56
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,831
whimike and m3red, that is why I said that your legal rights (which might be the same in both cases) may be different from what EK will voluntarily offer.
I kind of understand why EK would make a difference between both cases, since it is much worse for an F-passenger if he is the only one downgraded (hearing the corks pop from the other F-passengers in first class) than if all F-passengers need to sit in J.
I kind of understand why EK would make a difference between both cases, since it is much worse for an F-passenger if he is the only one downgraded (hearing the corks pop from the other F-passengers in first class) than if all F-passengers need to sit in J.
Mar 18, 2013, 11:10 am
#57
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,831
Mar 22, 2013, 5:17 am
#60
Join Date: Mar 2011
Location: Aberdeenshire
Programs: BA Exec Silver, Aeroplan, Hilton Honors Gold
Posts: 1,127
I just got a notice for a flight in June that I am downgraded from F to J. It appears the change is from a 3-class 332 to a two-class. Whimike, what happened re: your downgrade?