I have a confirmed downgrade on my flight from ARN-DXB the 1th of january. They are switchinf from 3-class to 2-class. In this case I get downgrade from a full flex F to business. I should be ably to get 75% refund as the EU264/2004 apply right?

The first email i got after complain to EK was that they cant give any compensation just rebook me to another date....