Delta.com Bug Reporting: The Official Master Thread
Dec 13, 2009 | 4:17 pm
#467
Join Date: Sep 2005
Location: GNV which is not where we would like to be :)
Programs: ABP, Mr. Mom without the kids, Signor Mucci, DL PM, HH & Hyatt Diamond
Posts: 4,526
1. 25 - 30 Nov JAX - SFO trip didn't earn segments while my 7 - 9 Dec GNV - BWI trip earned segments. Why?
2. When will missing segments start posting or is DL combining flights (JAX - ATL - SFO) into one segment?
3. Why does it appear that mileage for a short segment (JAX - ATL) is not included for the longer leg (ATL - SFO)? Mileage in account history is 2139 for the ATL - SFO leg.
2. When will missing segments start posting or is DL combining flights (JAX - ATL - SFO) into one segment?
3. Why does it appear that mileage for a short segment (JAX - ATL) is not included for the longer leg (ATL - SFO)? Mileage in account history is 2139 for the ATL - SFO leg.
Dec 13, 2009 | 4:42 pm
#469
Join Date: Nov 2005
Location: on the path to perdition
Programs: Delta, United
Posts: 5,017
I just talked to a supervisor for website support. According to her due to recent changes in the website Safari is no longer fully compatible with their coding. She did not know the status of any fixes. The suggestion was to use another browser.
Oh, this bug is also being discussed in the website bug reporting thread.
Oh, this bug is also being discussed in the website bug reporting thread.
Last edited by FlyingUnderTheRadar; Dec 13, 2009 at 4:50 pm
Dec 13, 2009 | 6:08 pm
#470
Join Date: Jan 2004
Location: Atlanta & San Francisco
Programs: DL 2MM DM & My Wife is a DL 3MM DM
Posts: 2,786
What's really weird is that I'm not having problems on either my Mac Book Pro or iMac. Both have Snow Leopard and the latest version of Safari--and both are loading and showing pages fine. Not sure why I'm not having the same problem as others.
Dec 13, 2009 | 7:33 pm
#471
Join Date: Jan 2007
Posts: 5,679
I just talked to a supervisor for website support. According to her due to recent changes in the website Safari is no longer fully compatible with their coding. She did not know the status of any fixes. The suggestion was to use another browser.
Oh, this bug is also being discussed in the website bug reporting thread.
Oh, this bug is also being discussed in the website bug reporting thread.
If DL's quality folks aren't testing on Mac they're out of step with the way real companies do web site development on large general public facing websites.
Dec 13, 2009 | 7:46 pm
#472
Join Date: Nov 2009
Location: Yellow Springs
Programs: AS 75k
Posts: 1,523
Safari uses WebKit to render it's pages. WebKit is used in a ton of web browsers. In particular the majority or fancy smart phones. Including android. Any issues your page has with Safari will also appear in other platforms as they update as well. Including all those fancy Android phones that are all the rage this holiday season.
If DL's quality folks aren't testing on Mac they're out of step with the way real companies do web site development on large general public facing websites.
If DL's quality folks aren't testing on Mac they're out of step with the way real companies do web site development on large general public facing websites.
Dec 15, 2009 | 7:33 am
#475
Join Date: Jan 2009
Location: SAN
Programs: BA silver
Posts: 243
Safari 4.0.4 vs, 4.0.3
I still can't fully access delta.com with Safari 4.0.4 on my MBP or iMac..BUT my partners new MBP has Safari 4.0.3 and Delta.com works just fine.
I'm not sure why this problem has not been addressed/fixed by Delta web support but I downloaded Firefox and all seems to be OK. I wish Delta would fix the Safari problem.
I'm not sure why this problem has not been addressed/fixed by Delta web support but I downloaded Firefox and all seems to be OK. I wish Delta would fix the Safari problem.
Dec 15, 2009 | 1:16 pm
#476
Join Date: Dec 2009
Location: ATL
Posts: 3
HPN issue
If you try to book ATL-HPN, delta.com forces you to book ATL-LGA or ATL-JFK. It's not possible to book flight to HPN. I just noticed that today, never had seen that problem before when booking flights to HPN.
Someone at DL might want to look into that...
Happy Thanksgiving!
Someone at DL might want to look into that...
Happy Thanksgiving!
Dec 15, 2009 | 1:21 pm
#477
Join Date: Dec 2009
Location: ATL
Posts: 3
I still can't fully access delta.com with Safari 4.0.4 on my MBP or iMac..BUT my partners new MBP has Safari 4.0.3 and Delta.com works just fine.
I'm not sure why this problem has not been addressed/fixed by Delta web support but I downloaded Firefox and all seems to be OK. I wish Delta would fix the Safari problem.
I'm not sure why this problem has not been addressed/fixed by Delta web support but I downloaded Firefox and all seems to be OK. I wish Delta would fix the Safari problem.
Dec 15, 2009 | 1:32 pm
#478
Join Date: Jul 2006
Location: Chicago
Programs: UA 1K, HH Diamond
Posts: 2,071
DeltacomIT, Welcome to Flyertalk!! Thanks for reading all our posts and responding to our issues. That communication is GREATLY appreciated!^
Dec 15, 2009 | 2:49 pm
#480
Join Date: Dec 2002
Location: Fontana, Ca. U.S.A.
Posts: 7
Now that that issue is Fixed How About Another One?
For the last couple years, itineraries and similar pages will not print in a readable size format in IE without having to copy and past into Word for printing. This makes no sense. My tech people have spoken to people in India who agree there is a problem and promise a fix. Yet, 2 - 3 years later, still no fix. When can you fix the problem?