Military Personnel: Upgrades and Other Benefits on Delta Air Lines
#226
Join Date: May 2005
Location: San Diego, CA
Programs: Hilton Lifetime Diamond, DL Diamond & 2M Miler, Marriott Titanium
Posts: 683
I wondered the same thing, and I would also add K-12 teachers to the list, but at the end of the day the amount of $ that the feds pay Delta for transport plays a significant role in how they treat uniformed soldiers.
#227
Join Date: Jul 2004
Location: Atlanta (ATL)
Programs: LH HON, BA Gold, EK Gold, SPG Plat
Posts: 1,590
#228
Join Date: Feb 2009
Location: ORF
Programs: Delta Diamond Charter Member/1.8MM, IHG Spire Elite
Posts: 876
Have you seen what they get paid? A staff sgt with 6 years of experience has a base pay of under $34k. Compare that to the risk they take. Yes they volunteered. They volunteered to risk their lives to defend the United States.
A little treat of flying first class once in awhile is the least we can give them.
A little treat of flying first class once in awhile is the least we can give them.
#229
Join Date: Aug 2008
Location: Denver, CO
Programs: UA Premier Exec, DL, HHonors Blue, Starwood Gold, Hertz 5*, Marriott Silver
Posts: 261
Seriously, a FA/GA gave a first class seat to a member of our fighting forces. Have you considered that maybe that DL employee might have lost a friend or family member and this was their way of remembering that spirit? Perhaps that uniformed soldier was a National Guard soldier who is also a DL employee. In the end the flight took off and landed. People got off the plane and went about their day. In the grand scheme of things... WHO CARES?!
One soldier got to fly first class for her/his flight and some GM/PM/DM had to enjoy coach with the others. Don't like it? Next time buy a first class ticket and your problem is solved.
#230
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,278
Seriously, a FA/GA gave a first class seat to a member of our fighting forces. Have you considered that maybe that DL employee might have lost a friend or family member and this was their way of remembering that spirit? Perhaps that uniformed soldier was a National Guard soldier who is also a DL employee. In the end the flight took off and landed. People got off the plane and went about their day. In the grand scheme of things... WHO CARES?!
#231
FlyerTalk Evangelist
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,187
Wow, that seems a bit conceited...and I am a DM....if available, I do expect that DL will upgrade me. However, I'm probably not going to have a flamin' DYKWIA moment or "this is the policy" moment if they put a service person in "my" seat instead and I'm relegated to Y.
In the end, regardless of folks' politics or DL's policies on upgrades, the soldier sat up front for that 3 1/2 or so hours to ATL. They were presumably grateful and appreciated having their service recognized.
#232
Join Date: May 2008
Programs: DL AA UA
Posts: 2,359
I am a strong supporter of our military. I have nothing but good things to say about our individual soldiers. I think it is honorable to give up your seat for a member of the armed forces. I have done so in the past as many of you have. However, I want it to be MY decision. I earned the upgrade according to DL's rules so let me offer them MY upgrade. Having DL personnel do this FOR me is tantamount to the government taking part of my tax refund that I am entitled to and giving it to a charity that I may have given to had they not taken the money. Right outcome in this case, wrong process.
#233
Join Date: Aug 2001
Location: SEA - DL DM/2MM, *A Gold, SPG Lifetime Plat, some other car and hotel stuff
Posts: 5,649
For all those in support of the decision, would you be ok with amending the published upgrade priority list so that it goes something like this:
Or do you only support the upgrades in one-off circumstances where DL frontline employees are invited to use their judgment?
It is a serious question, not sarcastic.
- (US?) Military (in uniform?)
- DM Y fare AX reserve
- Etc...
Or do you only support the upgrades in one-off circumstances where DL frontline employees are invited to use their judgment?
It is a serious question, not sarcastic.
#234
Join Date: Jul 2004
Location: Atlanta (ATL)
Programs: LH HON, BA Gold, EK Gold, SPG Plat
Posts: 1,590
I am a strong supporter of our military. I have nothing but good things to say about our individual soldiers. I think it is honorable to give up your seat for a member of the armed forces. I have done so in the past as many of you have. However, I want it to be MY decision. I earned the upgrade according to DL's rules so let me offer them MY upgrade. Having DL personnel do this FOR me is tantamount to the government taking part of my tax refund that I am entitled to and giving it to a charity that I may have given to had they not taken the money. Right outcome in this case, wrong process.
#235
Join Date: Aug 2008
Location: Denver, CO
Programs: UA Premier Exec, DL, HHonors Blue, Starwood Gold, Hertz 5*, Marriott Silver
Posts: 261
As I said in that post as well...
Seriously. The GA/FA made a decision. It was one that you and BerlinFlyer don't like. Fine. Move on to the rest of your day. It wasn't fatal.
Because terms and conditions are subject to modification at any time without prior notice to the member and at the discretion of the airline providing transportation.
#236
Join Date: Jan 2010
Location: Here, There, Everywhere & Occasionally GRR
Programs: DL-DM, PC-PM
Posts: 672
I was on LAX-ATL this week and while waiting for the boarding to start, I noticed that the UG list had over 35 medallion members waiting for an U/G. 2 seats were available.
In the end, the seat next to me remained empty and the FA's decided to move a soldier in uniform into the seat, rather then moving the next passenger on the UG list up to FC. I just returned from the lav when I heared the GA in the gally talking to the FA, telling her that it was "up to the crew to upgrade the soldier or 21A".
to the FA's for ignoring their most loyal customers.
In the end, the seat next to me remained empty and the FA's decided to move a soldier in uniform into the seat, rather then moving the next passenger on the UG list up to FC. I just returned from the lav when I heared the GA in the gally talking to the FA, telling her that it was "up to the crew to upgrade the soldier or 21A".
to the FA's for ignoring their most loyal customers.
You missed the simple fact that the FA does not have access to the upgrade list, ergo they wouldn't know who the next person would be to get the upgrade. What if the FA said "the first medallion to ring their call button can come to FC"? This place would be screaming mad about that.
As the FA does not have the list, she/he/pilot can move anyone to any seat they want. Had the GA done it, then you might have a little bit to argue about, but you clearly stated the FA did it. If it really bothers you that bad, don't fly DL anymore. Find another carrier that doesn't do this.
#237
Join Date: Mar 2010
Location: AGS
Programs: DL DM
Posts: 581
Haven’t we previously beaten this horse a number of times in previous threads?
Why not cops? Why not members of our allies’ military? Why not Boy Scouts? Members of the Salvation Army?
These threads always turn into an “I’m more patriotic than you are and love my country/military more” argument. They don't resolve anything...
Haven’t we about covered it all here for now?
Why not cops? Why not members of our allies’ military? Why not Boy Scouts? Members of the Salvation Army?
These threads always turn into an “I’m more patriotic than you are and love my country/military more” argument. They don't resolve anything...
Haven’t we about covered it all here for now?
#238
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,278
Wow, that seems a bit conceited...and I am a DM....if available, I do expect that DL will upgrade me. However, I'm probably not going to have a flamin' DYKWIA moment or "this is the policy" moment if they put a service person in "my" seat instead and I'm relegated to Y.
In the end, regardless of folks' politics or DL's policies on upgrades, the soldier sat up front for that 3 1/2 or so hours to ATL. They were presumably grateful and appreciated having their service recognized.
In the end, regardless of folks' politics or DL's policies on upgrades, the soldier sat up front for that 3 1/2 or so hours to ATL. They were presumably grateful and appreciated having their service recognized.
#239
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,278
You missed the simple fact that the FA does not have access to the upgrade list, ergo they wouldn't know who the next person would be to get the upgrade. What if the FA said "the first medallion to ring their call button can come to FC"? This place would be screaming mad about that.
As the FA does not have the list, she/he/pilot can move anyone to any seat they want. Had the GA done it, then you might have a little bit to argue about, but you clearly stated the FA did it. If it really bothers you that bad, don't fly DL anymore. Find another carrier that doesn't do this.
As the FA does not have the list, she/he/pilot can move anyone to any seat they want. Had the GA done it, then you might have a little bit to argue about, but you clearly stated the FA did it. If it really bothers you that bad, don't fly DL anymore. Find another carrier that doesn't do this.
#240
Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL DM 1.929MM, Hilton Lifetime Diamond, IHG Platinum, Avis CHM, Marriott Titanium (lifetime gold)
Posts: 7,860
You missed the simple fact that the FA does not have access to the upgrade list, ergo they wouldn't know who the next person would be to get the upgrade. What if the FA said "the first medallion to ring their call button can come to FC"? This place would be screaming mad about that.
As the FA does not have the list, she/he/pilot can move anyone to any seat they want. Had the GA done it, then you might have a little bit to argue about, but you clearly stated the FA did it.
As the FA does not have the list, she/he/pilot can move anyone to any seat they want. Had the GA done it, then you might have a little bit to argue about, but you clearly stated the FA did it.
David