Military Personnel: Upgrades and Other Benefits on Delta Air Lines
#241
Join Date: Jul 2004
Location: Atlanta (ATL)
Programs: LH HON, BA Gold, EK Gold, SPG Plat
Posts: 1,590
You missed the simple fact that the FA does not have access to the upgrade list, ergo they wouldn't know who the next person would be to get the upgrade. What if the FA said "the first medallion to ring their call button can come to FC"? This place would be screaming mad about that.
As the FA does not have the list, she/he/pilot can move anyone to any seat they want. Had the GA done it, then you might have a little bit to argue about, but you clearly stated the FA did it. If it really bothers you that bad, don't fly DL anymore. Find another carrier that doesn't do this.
As the FA does not have the list, she/he/pilot can move anyone to any seat they want. Had the GA done it, then you might have a little bit to argue about, but you clearly stated the FA did it. If it really bothers you that bad, don't fly DL anymore. Find another carrier that doesn't do this.
#242
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,278
I am a strong supporter of our military. I have nothing but good things to say about our individual soldiers. I think it is honorable to give up your seat for a member of the armed forces. I have done so in the past as many of you have. However, I want it to be MY decision. I earned the upgrade according to DL's rules so let me offer them MY upgrade. Having DL personnel do this FOR me is tantamount to the government taking part of my tax refund that I am entitled to and giving it to a charity that I may have given to had they not taken the money. Right outcome in this case, wrong process.
#243
A FlyerTalk Posting Legend
Join Date: Jul 2003
Location: Yiron, Israel
Programs: Bates Motel Plat
Posts: 68,930
I went into a public-'ouse to get a pint o' beer,
The publican 'e up an' sez, "We serve no red-coats here."
The girls be'ind the bar they laughed an' giggled fit to die,
I outs into the street again an' to myself sez I:
O it's Tommy this, an' Tommy that, an' "Tommy, go away";
But it's "Thank you, Mister Atkins", when the band begins to play,
The band begins to play, my boys, the band begins to play,
O it's "Thank you, Mister Atkins", when the band begins to play.
I went into a theatre as sober as could be,
They gave a drunk civilian room, but 'adn't none for me;
They sent me to the gallery or round the music-'alls,
But when it comes to fightin', Lord! they'll shove me in the stalls!
For it's Tommy this, an' Tommy that, an' "Tommy, wait outside";
But it's "Special train for Atkins" when the trooper's on the tide,
The troopship's on the tide, my boys, the troopship's on the tide,
O it's "Special train for Atkins" when the trooper's on the tide.
Yes, makin' mock o' uniforms that guard you while you sleep
Is cheaper than them uniforms, an' they're starvation cheap;
An' hustlin' drunken soldiers when they're goin' large a bit
Is five times better business than paradin' in full kit.
Then it's Tommy this, an' Tommy that, an' "Tommy, 'ow's yer soul?"
But it's "Thin red line of 'eroes" when the drums begin to roll,
The drums begin to roll, my boys, the drums begin to roll,
O it's "Thin red line of 'eroes" when the drums begin to roll.
We aren't no thin red 'eroes, nor we aren't no blackguards too,
But single men in barricks, most remarkable like you;
An' if sometimes our conduck isn't all your fancy paints,
Why, single men in barricks don't grow into plaster saints;
While it's Tommy this, an' Tommy that, an' "Tommy, fall be'ind",
But it's "Please to walk in front, sir", when there's trouble in the wind,
There's trouble in the wind, my boys, there's trouble in the wind,
O it's "Please to walk in front, sir", when there's trouble in the wind.
You talk o' better food for us, an' schools, an' fires, an' all:
We'll wait for extry rations if you treat us rational.
Don't mess about the cook-room slops, but prove it to our face
The Widow's Uniform is not the soldier-man's disgrace.
For it's Tommy this, an' Tommy that, an' "Chuck him out, the brute!"
But it's "Saviour of 'is country" when the guns begin to shoot;
An' it's Tommy this, an' Tommy that, an' anything you please;
An' Tommy ain't a bloomin' fool -- you bet that Tommy sees!
The publican 'e up an' sez, "We serve no red-coats here."
The girls be'ind the bar they laughed an' giggled fit to die,
I outs into the street again an' to myself sez I:
O it's Tommy this, an' Tommy that, an' "Tommy, go away";
But it's "Thank you, Mister Atkins", when the band begins to play,
The band begins to play, my boys, the band begins to play,
O it's "Thank you, Mister Atkins", when the band begins to play.
I went into a theatre as sober as could be,
They gave a drunk civilian room, but 'adn't none for me;
They sent me to the gallery or round the music-'alls,
But when it comes to fightin', Lord! they'll shove me in the stalls!
For it's Tommy this, an' Tommy that, an' "Tommy, wait outside";
But it's "Special train for Atkins" when the trooper's on the tide,
The troopship's on the tide, my boys, the troopship's on the tide,
O it's "Special train for Atkins" when the trooper's on the tide.
Yes, makin' mock o' uniforms that guard you while you sleep
Is cheaper than them uniforms, an' they're starvation cheap;
An' hustlin' drunken soldiers when they're goin' large a bit
Is five times better business than paradin' in full kit.
Then it's Tommy this, an' Tommy that, an' "Tommy, 'ow's yer soul?"
But it's "Thin red line of 'eroes" when the drums begin to roll,
The drums begin to roll, my boys, the drums begin to roll,
O it's "Thin red line of 'eroes" when the drums begin to roll.
We aren't no thin red 'eroes, nor we aren't no blackguards too,
But single men in barricks, most remarkable like you;
An' if sometimes our conduck isn't all your fancy paints,
Why, single men in barricks don't grow into plaster saints;
While it's Tommy this, an' Tommy that, an' "Tommy, fall be'ind",
But it's "Please to walk in front, sir", when there's trouble in the wind,
There's trouble in the wind, my boys, there's trouble in the wind,
O it's "Please to walk in front, sir", when there's trouble in the wind.
You talk o' better food for us, an' schools, an' fires, an' all:
We'll wait for extry rations if you treat us rational.
Don't mess about the cook-room slops, but prove it to our face
The Widow's Uniform is not the soldier-man's disgrace.
For it's Tommy this, an' Tommy that, an' "Chuck him out, the brute!"
But it's "Saviour of 'is country" when the guns begin to shoot;
An' it's Tommy this, an' Tommy that, an' anything you please;
An' Tommy ain't a bloomin' fool -- you bet that Tommy sees!
#244
Join Date: Dec 2005
Location: Likely being followed...
Programs: DYKWIA Extraordinaire. TrollSlayer Mega Diamond. [insert esoteric sounding status level(s) here]
Posts: 5,240
In before the lock
#245
Join Date: Jul 2010
Location: On the road somewhere
Programs: DL, National, Marriott, Hilton
Posts: 4,304
I have to give a to the OP here. If I was a medallion I would NOT be mad about sitting in Y over a soldier taking the upgrade. They risked their life defending our country. They deserve a FC seat regardless whether they are active duty and in uniform or retired. ^ To the FA and to the military members who have served.
I read more than the first post, and considering that it was an unassigned seat it seemed perfectly fine to do. If they were moving somebody already in F back to Y that's a different story, but this is not the case here.
It's a disgrace that someone would be mad about not having a FC seat because someone does, keeping in mind that person spent months if not years defending American society. If it was not for them, America would be a totally different place. What a shame.
I read more than the first post, and considering that it was an unassigned seat it seemed perfectly fine to do. If they were moving somebody already in F back to Y that's a different story, but this is not the case here.
It's a disgrace that someone would be mad about not having a FC seat because someone does, keeping in mind that person spent months if not years defending American society. If it was not for them, America would be a totally different place. What a shame.
Last edited by N639DL; Dec 3, 2010 at 12:48 pm Reason: adding more...2nd paragraph
#246
Join Date: May 2008
Programs: DL AA UA
Posts: 2,359
If you can keep your head when all about you
Are losing theirs and blaming it on you,
If you can trust yourself when all men doubt you,
But make allowance for their doubting too;
If you can wait and not be tired by waiting,
Or being lied about, don't deal in lies,
Or being hated, don't give way to hating,
And yet don't look too good, nor talk too wise:
If you can dream - and not make dreams your master;
If you can think - and not make thoughts your aim;
If you can meet with Triumph and Disaster
And treat those two impostors just the same;
If you can bear to hear the truth you've spoken
Twisted by knaves to make a trap for fools,
Or watch the things you gave your life to, broken,
And stoop and build 'em up with worn-out tools:
If you can make one heap of all your winnings
And risk it on one turn of pitch-and-toss,
And lose, and start again at your beginnings
And never breathe a word about your loss;
If you can force your heart and nerve and sinew
To serve your turn long after they are gone,
And so hold on when there is nothing in you
Except the Will which says to them: 'Hold on!'
If you can talk with crowds and keep your virtue,
' Or walk with Kings - nor lose the common touch,
if neither foes nor loving friends can hurt you,
If all men count with you, but none too much;
If you can fill the unforgiving minute
With sixty seconds' worth of distance run,
Yours is the Earth and everything that's in it,
And - which is more - you'll be a Man, my son!
Are losing theirs and blaming it on you,
If you can trust yourself when all men doubt you,
But make allowance for their doubting too;
If you can wait and not be tired by waiting,
Or being lied about, don't deal in lies,
Or being hated, don't give way to hating,
And yet don't look too good, nor talk too wise:
If you can dream - and not make dreams your master;
If you can think - and not make thoughts your aim;
If you can meet with Triumph and Disaster
And treat those two impostors just the same;
If you can bear to hear the truth you've spoken
Twisted by knaves to make a trap for fools,
Or watch the things you gave your life to, broken,
And stoop and build 'em up with worn-out tools:
If you can make one heap of all your winnings
And risk it on one turn of pitch-and-toss,
And lose, and start again at your beginnings
And never breathe a word about your loss;
If you can force your heart and nerve and sinew
To serve your turn long after they are gone,
And so hold on when there is nothing in you
Except the Will which says to them: 'Hold on!'
If you can talk with crowds and keep your virtue,
' Or walk with Kings - nor lose the common touch,
if neither foes nor loving friends can hurt you,
If all men count with you, but none too much;
If you can fill the unforgiving minute
With sixty seconds' worth of distance run,
Yours is the Earth and everything that's in it,
And - which is more - you'll be a Man, my son!
#247
Join Date: Feb 2009
Location: BER, SAT, AUS
Programs: Feels like FO (AA EXP)
Posts: 1,611
Wrong. A bumper sticker for $1 "I support the troops" is the least you can do. Being absolutely happy with a FA giving away someone elses upgrade is the second least. What the troops need is proper, honest support, not some sad sneaky give-away!
#248
Join Date: Jan 2010
Location: Here, There, Everywhere & Occasionally GRR
Programs: DL-DM, PC-PM
Posts: 672
#249
Join Date: Dec 2005
Location: Likely being followed...
Programs: DYKWIA Extraordinaire. TrollSlayer Mega Diamond. [insert esoteric sounding status level(s) here]
Posts: 5,240
#250
Join Date: Nov 2010
Location: BNA/SAN
Programs: DL PM 1.5 MM , Hilton Diamond, Marriott Lifetime Plat
Posts: 754
Ah but 21a already boarded so anything the FA did was fine. And in my view they made the right call. And if someone disagrees that is fine, I will never convince you otherwise... But you won't convince me either. The only way I would consider this to be a problem with Delta would have been if 21a had not yet boarded. Though to me this is a minor issue even if it was me that missed an upgrade.
#251
Join Date: Sep 2002
Location: ATL
Programs: DL SkyMiles, MR, HH, ICH/PC, Avis Pref., Hertz Gold
Posts: 2,897
For what it's worth, I flew LAX-ATL just yesterday. I was chatting with the (non-military) person next to me who mentioned "I was number one on the upgrade list when I got on..." I mentioned to him that boarding automatically took himself off the list and he replied "Yeah, but I need the carry-on space."
About five minutes later, the GA came aboard with the paperwork and some BPs. Sure enough, there was one no-show and my seatmate was upgraded and a deadheading employee moved from a jump seat to his vacated seat.
I think the GAs in both this and the OPs circumstances acted in good faith.
About five minutes later, the GA came aboard with the paperwork and some BPs. Sure enough, there was one no-show and my seatmate was upgraded and a deadheading employee moved from a jump seat to his vacated seat.
I think the GAs in both this and the OPs circumstances acted in good faith.
#252
Join Date: Oct 2009
Location: MEM
Programs: AA - PP
Posts: 887
I can't see complaining about that, even if I was the guy in 21A, but that's just me.
#253
FlyerTalk Evangelist
Join Date: Sep 2005
Location: MN
Programs: Lots of programs, dirt on all of them!
Posts: 11,938
Please show me where the published terms of the program show that UG's are given after boarding the plane in coach. At the ATL DO it was specifically mentioned that DL's policy is you lose your UG if you decide to board the plane. That is the published terms direct from the horse's mouth. You can do a search on this forum for that thread. I know it is here, just don't have the time to search for it now.
#254
Join Date: Dec 2009
Location: PA, AK, or FL 350
Programs: Delta Ham Sammich, SPG, Hertz #1 Gold, Chalet Suites Matterhorn
Posts: 950
Your seat ? I imagine that after boarding, you are in your seat. That empty seat up front is Delta's seat now. Who sits in it is up to them.
#255
Join Date: Dec 2009
Location: PA, AK, or FL 350
Programs: Delta Ham Sammich, SPG, Hertz #1 Gold, Chalet Suites Matterhorn
Posts: 950
For all those in support of the decision, would you be ok with amending the published upgrade priority list so that it goes something like this:
Or do you only support the upgrades in one-off circumstances where DL frontline employees are invited to use their judgment?
It is a serious question, not sarcastic.
- (US?) Military (in uniform?)
- DM Y fare AX reserve
- Etc...
Or do you only support the upgrades in one-off circumstances where DL frontline employees are invited to use their judgment?
It is a serious question, not sarcastic.
That said, I really did appreciate it and saw it as a treat when I was pulled up from coach 3 times in the past year.