Mar 24, 2020, 6:20 pm
Last edit by: xliioper
**Update 7/21/21 North America, Latin America, and Caribbean***
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
DL In Flight Service Changes during COVID-19 (Consolidated Thread)
Mar 26, 2021, 5:09 pm
#3361
Join Date: Mar 2015
Location: Home
Posts: 469
I have no hesitation in wishing for plenty of empty seats on delta 
Mar 26, 2021, 5:53 pm
#3363
Join Date: Feb 2008
Programs: DL 4MM; DM
Posts: 1,397
DLmedalliongold:
"Sure there is no seat blocking in D1, but neither is there on AA Business Class so what is your point? My point is there has been seat blocking in F on domestic planes and those buying those seats have found value in having the seat empty. I'll admit it has been very nice to have an empty seat next to me on a 3hr flight. I wouldn't trade that empty seat for a yogurt or a dry sandwich with an old mustard packet."
Your assertion that Delta domestic F has blocked seats is only partially correct. Any domestic flight serviced by wide bodies does not have seat blocking in F. LAS-ATL on the 767 is a prime example.
"Sure there is no seat blocking in D1, but neither is there on AA Business Class so what is your point? My point is there has been seat blocking in F on domestic planes and those buying those seats have found value in having the seat empty. I'll admit it has been very nice to have an empty seat next to me on a 3hr flight. I wouldn't trade that empty seat for a yogurt or a dry sandwich with an old mustard packet."
Your assertion that Delta domestic F has blocked seats is only partially correct. Any domestic flight serviced by wide bodies does not have seat blocking in F. LAS-ATL on the 767 is a prime example.
Mar 26, 2021, 5:57 pm
#3364
Join Date: Mar 2015
Location: Home
Posts: 469
Worry away. Whether or not one needs a Woodford at 6am is irrelevant. The fact is that a paying F customer should be given the option. That’s an element of F service.
You may personally have your own opinion on appropriate drinking windows, but that isn’t really relevant to the lack of product Delta offers is premium cabin customers, which quite honestly is downright embarrassing given a better experience can be obtained on a ULCC for a fraction of the price at this point.
You may personally have your own opinion on appropriate drinking windows, but that isn’t really relevant to the lack of product Delta offers is premium cabin customers, which quite honestly is downright embarrassing given a better experience can be obtained on a ULCC for a fraction of the price at this point.
Some folks are so enthralled by empty seats.. some of the responses here are borderline gaslighting. Sandwitch/fruit - cheese plates on other airlines = gas station food, expecting mixed drinks means you need to get professional help etc.
In all this no one wants to see what a paying F customer is getting. The prices I see on my routes, it feels like I am paying for that empty seat and on top of that getting no service. There really is no excuse for no service on domestic wide body D1 cabin doesn't matter it is marketed as D1 or F. No seat blocking means provide normal service.
If Delta really wants to be knight in shining armor they should bring back normal service in F - at least on par with AS, while maintaining safety AND seat blocking.
Mar 26, 2021, 5:58 pm
#3365
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,319
Mar 26, 2021, 7:58 pm
#3366
Join Date: Feb 2008
Location: Auckland, NZ/New York, NY/ATL
Programs: DL DM MM, BIS 2.4MM, EK Gold, SQ Gold, Marriott Gold, HH Gold,
Posts: 5,223
On Atl to NAS in F there was ice on request, no glassware, but as expected no other beverages of any kind besides wine beer or water.
Mar 26, 2021, 8:12 pm
#3367
Join Date: Apr 2010
Location: PNS
Programs: DL FO, UA, AA
Posts: 700
THIS!
Some folks are so enthralled by empty seats.. some of the responses here are borderline gaslighting. Sandwitch/fruit - cheese plates on other airlines = gas station food, expecting mixed drinks means you need to get professional help etc.
In all this no one wants to see what a paying F customer is getting. The prices I see on my routes, it feels like I am paying for that empty seat and on top of that getting no service. There really is no excuse for no service on domestic wide body D1 cabin doesn't matter it is marketed as D1 or F. No seat blocking means provide normal service.
If Delta really wants to be knight in shining armor they should bring back normal service in F - at least on par with AS, while maintaining safety AND seat blocking.
Some folks are so enthralled by empty seats.. some of the responses here are borderline gaslighting. Sandwitch/fruit - cheese plates on other airlines = gas station food, expecting mixed drinks means you need to get professional help etc.
In all this no one wants to see what a paying F customer is getting. The prices I see on my routes, it feels like I am paying for that empty seat and on top of that getting no service. There really is no excuse for no service on domestic wide body D1 cabin doesn't matter it is marketed as D1 or F. No seat blocking means provide normal service.
If Delta really wants to be knight in shining armor they should bring back normal service in F - at least on par with AS, while maintaining safety AND seat blocking.
Mar 27, 2021, 8:47 pm
#3368
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Pro to AA - They offer a full bar to DL's Wine/Beer in F
Pro to DL - They offer seat blocking in domestic F planes
Pro to DL - All but the 717 have PTVs.
AA = DL - they both provide crap for food, and if you think that dry sandwich or small cheese plate is something to book AA over DL, well we have different priorities, that's for sure. I get that JAX-ATL doesn't get any service on that short flight. What kind of service do you think you get on AA SAT-DFW? I'll give you one guess - it's the same thing, nothing.
We can agree to disagree on crew friendliness. I still say DL crew overall are better than AA crew from a customer service standpoint. And again, AA serves no alcohol, wine or beer in Main Cabin Extra or Premium Economy on any domestic flight.
This has not stopped me from booking AA by any means. Being DFW based AA is usually far more convenient. I have four upcoming trips on AA, only one on DL. AA is not a bad offering by any stretch, but I don't get the love for AA over DL right now. Again, we have different priorities and alcohol and a dry sandwich aren't mine at all.
Pro to DL - They offer seat blocking in domestic F planes
Pro to DL - All but the 717 have PTVs.
AA = DL - they both provide crap for food, and if you think that dry sandwich or small cheese plate is something to book AA over DL, well we have different priorities, that's for sure. I get that JAX-ATL doesn't get any service on that short flight. What kind of service do you think you get on AA SAT-DFW? I'll give you one guess - it's the same thing, nothing.
We can agree to disagree on crew friendliness. I still say DL crew overall are better than AA crew from a customer service standpoint. And again, AA serves no alcohol, wine or beer in Main Cabin Extra or Premium Economy on any domestic flight.
This has not stopped me from booking AA by any means. Being DFW based AA is usually far more convenient. I have four upcoming trips on AA, only one on DL. AA is not a bad offering by any stretch, but I don't get the love for AA over DL right now. Again, we have different priorities and alcohol and a dry sandwich aren't mine at all.
- AA doesn't just offer a full bar, but ice and soft drinks whilst DL couldn't be bothered for well over a year until 4/14 to even serve soft drinks in domestic D1
- SAT - DFW is 247 miles whilst JAX - ATL is 270 miles and regardless, as a CK I don't have any issue asking the crew for drinks even on very short flights; since DL is barely catering anything, even if the crew wanted to honor requests, a DL 360 member has no chance since on short flights DL isn't even catering ice
- "All but the 717 have PTVs" - many of DL's planes have tiny screens of very poor quality and there are often system issues
I'm not based in DFW and I'm extremely harsh of AA, frequently criticizing the endless mistakes its RM teams make. However, AA has been a lot more committed to maintain some service in premium cabins than DL through a myriad of Covid lies.
Mar 27, 2021, 9:41 pm
#3370
Join Date: Oct 2009
Location: ATL
Programs: DL PM 2 Mil Miler, HZ PC, Marriott LT TI, AMB, Hilton Diamond
Posts: 556
Flew LAX-OGG got upgraded to F and all they had was the box of sadness with the sausage stick not the other 2. Pretty sad Delta pretty sad.
Mar 27, 2021, 9:56 pm
#3371
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,319
It’s best to fly from direct from ATL-HNL directly and try to get an itinerary with a DL HA codeshare flight from HNL-OGG. DL is serving normal hot meals/beverage service on the ATL-HNL flight.
Mar 27, 2021, 10:02 pm
#3372
Join Date: Oct 2009
Location: ATL
Programs: DL PM 2 Mil Miler, HZ PC, Marriott LT TI, AMB, Hilton Diamond
Posts: 556
I'm fully aware as I live in Atlanta. Kinda hard with a one week notice and spring break going on, when I checked it there was no F left.
Mar 28, 2021, 7:54 am
#3373
Join Date: Feb 2003
Location: Southern California
Programs: United MileagePlus Premier 1K, Delta SkyMiles Diamond Medallion
Posts: 1,150
Does any one know why DL chose to serve 7.5 oz cans of soft drinks when they expand in-flight services next month?
United has been serving full size 12 oz. cans, just curious
United has been serving full size 12 oz. cans, just curious
Mar 28, 2021, 8:09 am
#3375
Join Date: Oct 2013
Programs: DL PM
Posts: 700
THIS!
Some folks are so enthralled by empty seats.. some of the responses here are borderline gaslighting. Sandwitch/fruit - cheese plates on other airlines = gas station food, expecting mixed drinks means you need to get professional help etc.
In all this no one wants to see what a paying F customer is getting. The prices I see on my routes, it feels like I am paying for that empty seat and on top of that getting no service. There really is no excuse for no service on domestic wide body D1 cabin doesn't matter it is marketed as D1 or F. No seat blocking means provide normal service.
If Delta really wants to be knight in shining armor they should bring back normal service in F - at least on par with AS, while maintaining safety AND seat blocking.
Some folks are so enthralled by empty seats.. some of the responses here are borderline gaslighting. Sandwitch/fruit - cheese plates on other airlines = gas station food, expecting mixed drinks means you need to get professional help etc.
In all this no one wants to see what a paying F customer is getting. The prices I see on my routes, it feels like I am paying for that empty seat and on top of that getting no service. There really is no excuse for no service on domestic wide body D1 cabin doesn't matter it is marketed as D1 or F. No seat blocking means provide normal service.
If Delta really wants to be knight in shining armor they should bring back normal service in F - at least on par with AS, while maintaining safety AND seat blocking.
AA and UA are not providing normal service or seat blocking. At least DL provides one.