Mar 24, 20, 7:20 pm
Last edit by: xliioper
**Update 7/21/21 North America, Latin America, and Caribbean***
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
DL In Flight Service Changes during COVID-19 (Consolidated Thread)
Mar 22, 20, 10:04 pm
#1
Original Poster
Join Date: Oct 2011
Location: SFO/SJC/OAK/STS
Programs: Alaska MVPG, Delta PM, AA EXP, Wannabe SkyWest 1K
Posts: 624
DL In Flight Service Changes during COVID-19 (Consolidated Thread)
WN has cut all drinks/snacks on all flights. One of the few people planning to fly (CONUS only of course) next few weeks, and hope DL has no plans to do this in F. Any news/rumors here?
Mar 22, 20, 10:22 pm
#2
Join Date: Dec 2017
Posts: 223
-No fresh flight fuel or comp meals in any cabin-
F/C - All Flights -individual water bottle and choice of snack on all flights.
F/C 900+ Choice of Non-Perishable flight fuel box.
C+, M/C - 0-349 - No Service
C+, M/C - 350+ - individual water bottle and choice of snack on all flights.
C+, M/C - second service, supplies permitting.
ATL-HNL - no changes
-first flights of the day that were catered from another station and random flights may still have full supplies as catering adjusts.
***Previous Post***
Currently the modifications to F:
No pillows/blankets
No glassware/ no refilling glassware (new cups)
Snack Basket should be verbally offered and not presented
Been told we should find out early this week about additional changes to service. A wholesale cancellation of service is unlikely.
Last edited by Flyer0889; Mar 24, 20 at 6:49 pm
Mar 22, 20, 10:29 pm
#3
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,235
Currently the modifications to F:
No pillows/blankets
No glassware/ no refilling glassware (new cups)
Snack Basket should be verbally offered and not presented
Been told we should find out early this week about additional changes to service. A wholesale cancellation of service is unlikely.
No pillows/blankets
No glassware/ no refilling glassware (new cups)
Snack Basket should be verbally offered and not presented
Been told we should find out early this week about additional changes to service. A wholesale cancellation of service is unlikely.
Mar 22, 20, 10:30 pm
#4
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 22,098
Drink service is likely the least of your concerns as I suspect whatever flights you are booked on over next few weeks will probably not operate. The last minute cancellations are clearly snow-balling now and would expect this to continue. DL cancelled 27% of flights Saturday, 28% today, and are already at 37% for tomorrow (this number has been rising all day). Seeing similar numbers for the other US carriers. At this point if conditions continue to deteriorate I would not be surprised to see one or more carriers suspend all flying until the lockdowns end.
Mar 22, 20, 10:40 pm
#5
Join Date: Dec 2017
Posts: 223
Why are all these services still being offered in D1? I know someone who just returned from the U.K. in D1 on Thursday and I was told that the normal glassware, pillows, and blankets were offered. Why are these services discontinued in domestic F but not D1? I didnt realize that COVID-19 doesnt affect D1 glassware and pillows/blankets, but it does affect domestic F?
Mar 22, 20, 10:43 pm
#6
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,235
Glassware is discontinued on D1 as well. This change happened over the last several days. Blankets are discontinued domestically so the cleaners have more time to focus on disinfecting, not changing pillow cases and blankets. D1 has more cleaners/longer turns and the fogging machines.
Mar 22, 20, 11:05 pm
#7
Join Date: Apr 2010
Location: Los Angeles
Programs: AA Exec Plat, DL Plat (but not for long)
Posts: 175
Why are all these services still being offered in D1? I know someone who just returned from the U.K. in D1 on Thursday and I was told that the normal glassware, pillows, and blankets were offered. Why are these services discontinued in domestic F but not D1? I didnt realize that COVID-19 doesnt affect D1 glassware and pillows/blankets, but it does affect domestic F?
Mar 22, 20, 11:10 pm
#8
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,235
Correct, but they are also sealed (at least the blankets) in domestic F as well. I was confused why they were removed in domestic F but not D1, but after the poster above responded to me, it made more sense to me.
Mar 23, 20, 1:55 am
#9
Join Date: Mar 2005
Location: West of CLE
Programs: Delta PM/3 MM; Hertz PC; National Executive Elite; Amtrak Guest Rewards; Marriott Bonvoy Gold
Posts: 5,185
Glassware is discontinued on D1 as well. This change happened over the last several days. Blankets are discontinued domestically so the cleaners have more time to focus on disinfecting, not changing pillow cases and blankets. D1 has more cleaners/longer turns and the fogging machines.
My next trip would have been a return to LAS for the National Association of Broadcasters convention, but that has been canceled. I was going to go to Chicago for my 8 year old grandson's first holy communion the first weekend of May, but that has been canceled too (his Catholic elementary school is likely not to reopen this semester). So I don't have any travel plans and I'll just stay here. As far as status is concerned, I've got more than enough MQMs to make PM for 2021 and I've switched from the Delta Gold Amex to the Delta Reserve Amex, and they actually have counted all my spending with AMEX since January 1, meaning I've got $9k of the $25k spend taken care of. I'm like everyone else on here that is looking forward to a prolonged spell of warm weather so the virus will go away.
Mar 23, 20, 7:30 am
#10
Join Date: Aug 2000
Location: OKC
Programs: DL DM/2.768MM, Global Entry, Titanium_Marriott, GHertz
Posts: 6,718
Drink service is likely the least of your concerns as I suspect whatever flights you are booked on over next few weeks will probably not operate. The last minute cancellations are clearly snow-balling now and would expect this to continue. DL cancelled 27% of flights Saturday, 28% today, and are already at 37% for tomorrow (this number has been rising all day). Seeing similar numbers for the other US carriers. At this point if conditions continue to deteriorate I would not be surprised to see one or more carriers suspend all flying until the lockdowns end.
Mar 23, 20, 7:31 am
#11
Suspended
Join Date: Dec 2011
Location: RDU
Programs: DL DM, HHonors Diamond, Marriott Platinum, etc etc etc
Posts: 2,341
Why are all these services still being offered in D1? I know someone who just returned from the U.K. in D1 on Thursday and I was told that the normal glassware, pillows, and blankets were offered. Why are these services discontinued in domestic F but not D1? I didnt realize that COVID-19 doesnt affect D1 glassware and pillows/blankets, but it does affect domestic F?
Mar 23, 20, 7:32 am
#12
Suspended
Join Date: Dec 2011
Location: RDU
Programs: DL DM, HHonors Diamond, Marriott Platinum, etc etc etc
Posts: 2,341
Flew UA F last week and found it interesting they are still using actual glassware in F (though every time you get a new drink they take the glass and replace it)
Mar 23, 20, 7:52 am
#13
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 22,098
Mar 23, 20, 1:03 pm
#15
Join Date: Mar 2005
Location: LAX
Programs: DL Platinum, Hilton Diamond VIP, Marriott Platinum
Posts: 230
Besides it's pretty lousy to sleep in the Delta One suite chair without the blanket and pillow set, the long turn around allows a full cleaning of the cabin anyway.
Domestic they would have to throw them in a bag pretty quickly and off the plane, so it's not worth it but it's also for cabin crew safety. But they'll likely return when this is over.
Domestic they would have to throw them in a bag pretty quickly and off the plane, so it's not worth it but it's also for cabin crew safety. But they'll likely return when this is over.
