Mar 24, 2020, 6:20 pm
Last edit by: xliioper
**Update 7/21/21 North America, Latin America, and Caribbean***
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
- 6/15 Hot meal service returns to select D1/FC Transcon flights - JFK-SEA/SFO/LAX + BOS-SEA/LAX
- 6/15 Snack basket returns to select FC/C+/and D1 flights as well as Y Flight Fuel Box sales returning
- 7/28 (limited to SEA/SFO/LAX/SLC to/from hubs/focus cities) Meals on FC flights over 1500 miles departing before 9PM. Meals will likely be cold/uncooked items like salads and sandwiches.
- 8/17 and 8/24 Remaining FC flights over 1500 miles get meals.
- 8/24 hub-to-hub (inc. focus cities) routes between 900 and 1500 miles get meals
- 8/31 full restoration of old meal service standard (meal windows seem to be gone) with all FC flights between 900-1500 miles getting meals
https://news.delta.com/la-chefs-jon-shook-vinny-dotolo-headline-return-fresh-meals-deltas-premium-domestic-cabins
**Update 4/14 North America, Latin America, and Caribbean***
All Cabins, Purell wipe or similar during boarding
Beverages: 7.5oz mini cans: Coke, Diet Coke, Sprite, Ginger Ale, Tonic, Club, Orange, Cran, Bloody Mary Mix, Coffee Tea, Water.
Spirits: Finlandia Vodka, Jack, Bombay Gin, Woodford, Tip Top Old Fashioned & Margarita, Sweetwater 420 & Hazy IPA, Miller Lite, White/Red/Sparkling Wine
F/C - All Flights - NO PDB OR PRE-SET WATER - Full Beverage Selection, Sweet & Salty Snack
F/C 900+ - Choice of Non-Perishable flight fuel box.
F/C 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
C+, M/C - < 251 - No Service
C+, M/C - 251+ - 8oz water, Coffee/Tea, 2 Snacks (Sweet/Salty) C+ Only: Beer/Wine
C+, M/C - 500+ - Full Beverage, 2 Snacks (Sweet/Salty), Ice On Request, C+ Only: Complimentary Spirits
C+, M/C - 1500+ - Pre Arrival Second Beverage Service
**you can always request refills**
Tap To Pay activated on Flight Attendant Devices For Contactless Payments.
*on domestic widebodies D1 gets domestic FC service. A/C that have PS are C+ service and C+ is MC service.*
For your convenience, note that the contents of the Bistro (orange) box are pictured in post #3814 while a detailed list of the contents of the Market (yellow) box is given in post #3471.
DL In Flight Service Changes during COVID-19 (Consolidated Thread)
Mar 23, 2020, 5:31 pm
#16
Join Date: Jun 2010
Programs: Delta SkyMiles
Posts: 12
Heading to ATL tomorrow via SEA in Delta FC (A330 no less). Have they started to really limit in flight services (beyond blankets, pillows, etc.)? I received a meal pre-select email which listed what I would consider to be normal meal options. However, curious if they've implemented a downgrade in meals based on recent developments.
Mar 23, 2020, 6:46 pm
#17
Join Date: Jun 2005
Programs: DL Plat/SC 1MM, HHonors Gold, IHG Plat, Hyatt Plat, Sam's Club
Posts: 524
First thing I noticed was the flight attendants all had gloves. No pillow or blanket. All seats have only the safety card and a barf bag. No magazine. Two things I don't understand. Why no hot towel. Don't they discard them rather than reuse? And the plastic cups. Can't see how they would contaminate. Is it just to save on cleaning time? We had china and silverware.
Oh one more thing, social distancing. Two flight attendants serving lunch on a 739 close quarters galley. And then sitting shoulder to shoulder on the jump seat.
Oh one more thing, social distancing. Two flight attendants serving lunch on a 739 close quarters galley. And then sitting shoulder to shoulder on the jump seat.
Mar 24, 2020, 6:14 am
#18
Join Date: Jan 2014
Programs: Amtrak Guest Rewards (SE), Virgin America Elevate, Hyatt Gold Passport (Platinum), VIA Preference
Posts: 3,134
I'm a little surprised by them in the jumpseats given the slew of empty space on almost all flights at this point. Is there any rule saying they couldn't take (making up a number here) 25D instead?
Mar 24, 2020, 8:40 am
#19
Join Date: Dec 2008
Location: NYC, BOS, ORD
Programs: AA EXP, DL PM
Posts: 843
First thing I noticed was the flight attendants all had gloves. No pillow or blanket. All seats have only the safety card and a barf bag. No magazine. Two things I don't understand. Why no hot towel. Don't they discard them rather than reuse? And the plastic cups. Can't see how they would contaminate. Is it just to save on cleaning time? We had china and silverware.
Oh one more thing, social distancing. Two flight attendants serving lunch on a 739 close quarters galley. And then sitting shoulder to shoulder on the jump seat.
Oh one more thing, social distancing. Two flight attendants serving lunch on a 739 close quarters galley. And then sitting shoulder to shoulder on the jump seat.
Mar 24, 2020, 8:45 am
#20
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
Posted in wrong thread.
Mar 24, 2020, 5:21 pm
#21
Join Date: Dec 2017
Posts: 224
Heading to ATL tomorrow via SEA in Delta FC (A330 no less). Have they started to really limit in flight services (beyond blankets, pillows, etc.)? I received a meal pre-select email which listed what I would consider to be normal meal options. However, curious if they've implemented a downgrade in meals based on recent developments.
900+ receives water bottle, snack and a non perishable flight fuel box.
no liquor, soft drinks, beer or juice is being boarded in any cabin for domestic flights.
first flights of the day and random flights may receive standard provisioning as catering adjusts.
Mar 24, 2020, 5:52 pm
#22
Join Date: Dec 2017
Posts: 224
This would require a waiver from the FAA. Currently only adjustments can be made if the jumpseat is inoperative in accordance with current procedures.
Mar 24, 2020, 9:01 pm
#23
Suspended
Join Date: Sep 2019
Location: TPA / JFK / LAX
Programs: DL 360, UA 1K, AA EXP, Bonvoy Ambassador
Posts: 304
Cabin Service Downgraded
Folks, per internal memo, it looks like cabin service is being severely axed across all cabins. Details below. This feels like 2008 again...
NO Alcohol or other beverage other than water are being catered onboard the aircraft for any cabin
First class:
0-999 miles: No pre-set water or PDB service
Bottle of water and snack in flight (no snack basket)
900+ miles: Bottle of water, snack, and non perishable Flight Fuel box (includes domestic Delta One)
**Note: Now based on mileage only, exception markets no longer apply
C+ and Main Cabin:
0-350 miles: No service
351+ miles: Bottle of water and a snack (no C+ snack basket)
NO Alcohol or other beverage other than water are being catered onboard the aircraft for any cabin
First class:
0-999 miles: No pre-set water or PDB service
Bottle of water and snack in flight (no snack basket)
900+ miles: Bottle of water, snack, and non perishable Flight Fuel box (includes domestic Delta One)
**Note: Now based on mileage only, exception markets no longer apply
C+ and Main Cabin:
0-350 miles: No service
351+ miles: Bottle of water and a snack (no C+ snack basket)
Mar 24, 2020, 9:09 pm
#24
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
Not surprising. Until an aid package of some sort is passed and people / businesses start traveling again, DL (and the others) are just hemorrhaging cash.
Unfortunate for the few traveling but if it needs to be done to stay afloat, I get it.
Unfortunate for the few traveling but if it needs to be done to stay afloat, I get it.
Mar 24, 2020, 9:17 pm
#25
Join Date: Mar 2020
Posts: 85
I already feel my Delta long-haul from Incheon to Seattle is going to consist of a prepackaged microwaved hot dog from 7-11, and can of tuna at this rate.
Mar 24, 2020, 9:22 pm
#26
Suspended
Join Date: Sep 2019
Location: TPA / JFK / LAX
Programs: DL 360, UA 1K, AA EXP, Bonvoy Ambassador
Posts: 304
Mar 24, 2020, 10:07 pm
#27
Join Date: Jul 2004
Programs: DL; AA; UA; CO; LHLX; NZ; QR; EK; BA
Posts: 7,408
Mar 24, 2020, 10:13 pm
#28
Join Date: Jul 2004
Programs: DL; AA; UA; CO; LHLX; NZ; QR; EK; BA
Posts: 7,408
While cash preservation is certainly one of the goals, such reductions are also intended to limit contact points and halt/slow any potential spread.
Mar 24, 2020, 10:37 pm
#29
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,371
how about “reduced” or “adjusted”
this probably belongs in the “Least Important Thing to Complain About” thread, but OP’s use of “downgraded” in the thread title really rubs me the wrong way ... it just seems to emphasize that one particular DL 360 cares more about the inflight experience than the gravity of the worldwide situation and the need to adapt a lot of behaviors — both personal and corporate — in the interest of reducing risk to all
Mar 24, 2020, 10:41 pm
#30
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,319
this probably belongs in the “Least Important Thing to Complain About” thread, but OP’s use of “downgraded” in the thread title really rubs me the wrong way ... it just seems to emphasize that one particular DL 360 cares more about the inflight experience than the gravity of the worldwide situation and the need to adapt a lot of behaviors — both personal and corporate — in the interest of reducing risk to all
Last edited by ryandc99; Mar 25, 2020 at 6:26 am Reason: removed comment post merge