Sep 24, 2019, 9:23 am
Last edit by: michab
The following website seems to allow you to preview the menu options ahead of time: http://cloud.o.delta.com/fltInfo
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
Pre-ordering Meals on Delta, the Definitive Thread
Apr 8, 2016, 2:14 pm
#211
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Apr 8, 2016, 9:25 pm
#212
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Because people choose not to see details. Sure you can lease a Chevy Cruze for 89 a month (see dealer for details). The details are the devil. 2000 down, 10k miles per year, plus tax title doc and transfer fees, by the way you must have GM employee pricing and a conquest lease.
So can you get a car for 89 a month? Sure. People come into the dealer for the 89 price. They ignore the details. False advertising? Not even close.
So can you get a car for 89 a month? Sure. People come into the dealer for the 89 price. They ignore the details. False advertising? Not even close.
Apr 10, 2016, 7:10 am
#213
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Aug 27, 2016, 3:45 pm
#217
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What a shame. This was the one feature of AA's F service that I really appreciated; the 60% of the time it was actually acknowledged.
Last edited by CHOPCHOP767; Aug 27, 2016 at 3:52 pm
Aug 31, 2016, 6:56 am
#218
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I reached out to Delta and got this back yesterday (asking about when):
"Hi René – I don’t have an update at this time, but will definitely share timing once we’re closer in."
So... thinking towards the end of the year but just a guess.
"Hi René – I don’t have an update at this time, but will definitely share timing once we’re closer in."
So... thinking towards the end of the year but just a guess.
Aug 31, 2016, 8:09 am
#221
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Now, now - that thread is CLOSED! http://www.flyertalk.com/forum/delta...-soup-you.html
Aug 31, 2016, 10:20 am
#222
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I'm not an IT person by any stretch of the imagination, but if DL can implement the bag tracking feature on the app; I don't see where the difficulty is in allowing pax to pre-select a meal which would be done ahead of time, rather than in real time. If any-thing, it would save on food costs once implemented. Execution aside, even AA offers this...
Aug 31, 2016, 10:36 am
#223
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I'm not an IT person by any stretch of the imagination, but if DL can implement the bag tracking feature on the app; I don't see where the difficulty is in allowing pax to pre-select a meal which would be done ahead of time, rather than in real time. If any-thing, it would save on food costs once implemented. Execution aside, even AA offers this...
Also, I wouldn't expect pre-selection to save on meal costs, since the pre-selection won't be compulsory. That is, Delta will still provision a meal for each passenger even if they don't choose a meal in advance.
Aug 31, 2016, 11:52 am
#224
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