“Shena”: The Definitive “Shenanigans” Thread
Jun 13, 2018, 8:01 pm
#3121
Join Date: Apr 2011
Location: Treasure Coast, FL
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Posts: 4,578
Doubt you took offf any time soon after the door was closed.
Bravo to another fine ATL GA.
Jun 13, 2018, 8:05 pm
#3122
Join Date: Sep 2016
Location: HSV
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Posts: 1,509
Just curious, but does anyone think that perhaps some GAs have some resentment toward "elite" pax who expect UGs, and like to exercise their "power" as a sort-of personal enjoyment?
Seriously, what else would compel a GA to send a plane with a half-empty F cabin?
Seriously, what else would compel a GA to send a plane with a half-empty F cabin?
Jun 13, 2018, 8:39 pm
#3123
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Please report this. Minor weather issues shouldn't prevent GAs from doing their jobs.
Jun 13, 2018, 8:40 pm
#3124
Join Date: Apr 2010
Location: ORD/MDW/MKE
Programs: DL, UA
Posts: 786
While this may be the case, I suspect it's more about the on-time departure. Upgrading one person to F doesn't take much time. Even upgrading 2 people doesn't take that long. But finding and upgrading 6 people could take quite a few minutes.
Jun 13, 2018, 9:18 pm
#3125
Join Date: Sep 2011
Location: Atlanta, GA (KATL)
Programs: Delta SkyMiles KM, Sky Club/Priority Pass, SPG Gold, HHonors Gold
Posts: 458
If the tower says to go, the GA has no choice but to go. The gate was probably needed by one of the many delayed arrivals due to the weather.
Jun 13, 2018, 9:36 pm
#3126
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Jun 17, 2018, 8:55 pm
#3127
Join Date: Apr 2012
Location: MIA
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About a week ago, I was again on the BOS->ORD (AA). Departure is showing as 19:20 due to weather (from 17:26 originally scheduled), then at about 18:00, departure is moved back up to 18:30. GA at the gate boarded the plane and UG'd multiple passengers. I've seen this play out multiple times on both AA and UA. Yes, it's an Embraer and yes it's AA in my example, but "tower says go" is a "no go" for abdication of GA duties
This thread really has been eye opening. If I have to connect, and it involves ATL, I'm looking elsewhere... in part because of this excuse making.
Jun 18, 2018, 9:27 am
#3128
Join Date: Jun 2012
Location: Atlanta
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Jun 18, 2018, 11:38 am
#3129
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But yeah, those people are going to have to sit down someplace. Might as well not have them walk to the back of the plane.
Mike
Jun 18, 2018, 3:30 pm
#3130
Join Date: Jun 2013
Programs: DL Plat, Hilton Diamond, Marriott Plat, IHG Plat, Hertz Prez Circle, National Exec
Posts: 1,357
I think I just got shena'd out of an economy comfort seat but I'm not sure. Can somebody who knows more than me help clarify before I write a complaint? It's only a half hour flight so I don't really care beyond the principle of the thing. Here's what the situation was.
When the GA opened up the flight there were four seats open in C+ and coach was full except for the last few gate controlled seats. There were two FAs in uniform that were up chatting with him when he opened the flight. Before clearing anybody from C he gave them a pair of bulkhead C+ seats. The end result was I ended up one shy of an upgrade. Did I just get shena'd?
When the GA opened up the flight there were four seats open in C+ and coach was full except for the last few gate controlled seats. There were two FAs in uniform that were up chatting with him when he opened the flight. Before clearing anybody from C he gave them a pair of bulkhead C+ seats. The end result was I ended up one shy of an upgrade. Did I just get shena'd?
Jun 18, 2018, 6:29 pm
#3131
Join Date: May 2015
Posts: 2,881
I think I just got shena'd out of an economy comfort seat but I'm not sure. Can somebody who knows more than me help clarify before I write a complaint? It's only a half hour flight so I don't really care beyond the principle of the thing. Here's what the situation was.
When the GA opened up the flight there were four seats open in C+ and coach was full except for the last few gate controlled seats. There were two FAs in uniform that were up chatting with him when he opened the flight. Before clearing anybody from C he gave them a pair of bulkhead C+ seats. The end result was I ended up one shy of an upgrade. Did I just get shena'd?
When the GA opened up the flight there were four seats open in C+ and coach was full except for the last few gate controlled seats. There were two FAs in uniform that were up chatting with him when he opened the flight. Before clearing anybody from C he gave them a pair of bulkhead C+ seats. The end result was I ended up one shy of an upgrade. Did I just get shena'd?
Jun 18, 2018, 6:37 pm
#3132
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If they were traveling positive space, wouldn't they already be confirmed on the flight and therefore appear on the upgrade list?
I understand the "OP" here to say that these two seats didn't appear to be given to the top names on the upgrade list or in fact anywhere on the upgrade list.
Does confirmed in M class mean that an revenue passenger with a Y or B fare class would be entitled to the "upgrade" to C+ before the FAs traveling as positive space? This doesn't seem to make sense as the customer's elite tier should be the highest priority determination on position on the upgrade list, so I'm confused. Or does M class just mean main cabin? Are they added to the very top of the upgrade list, above everyone else? What if someone (a customer or revenue passenger) has purchased a W class fare but doesn't have a C+ seat assignment?
I understand the "OP" here to say that these two seats didn't appear to be given to the top names on the upgrade list or in fact anywhere on the upgrade list.
Does confirmed in M class mean that an revenue passenger with a Y or B fare class would be entitled to the "upgrade" to C+ before the FAs traveling as positive space? This doesn't seem to make sense as the customer's elite tier should be the highest priority determination on position on the upgrade list, so I'm confused. Or does M class just mean main cabin? Are they added to the very top of the upgrade list, above everyone else? What if someone (a customer or revenue passenger) has purchased a W class fare but doesn't have a C+ seat assignment?
Jun 19, 2018, 1:28 am
#3133
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However since they have no elite status they should clear after FOs. Thus the OP should've cleared before the FA. Elite level trumps all since they did away with instant upgrades for Y passengers.
Jun 19, 2018, 6:25 am
#3134
Join Date: Jun 2013
Programs: DL Plat, Hilton Diamond, Marriott Plat, IHG Plat, Hertz Prez Circle, National Exec
Posts: 1,357
If they were traveling positive space, wouldn't they already be confirmed on the flight and therefore appear on the upgrade list?
I understand the "OP" here to say that these two seats didn't appear to be given to the top names on the upgrade list or in fact anywhere on the upgrade list.
Does confirmed in M class mean that an revenue passenger with a Y or B fare class would be entitled to the "upgrade" to C+ before the FAs traveling as positive space? This doesn't seem to make sense as the customer's elite tier should be the highest priority determination on position on the upgrade list, so I'm confused. Or does M class just mean main cabin? Are they added to the very top of the upgrade list, above everyone else? What if someone (a customer or revenue passenger) has purchased a W class fare but doesn't have a C+ seat assignment?
I understand the "OP" here to say that these two seats didn't appear to be given to the top names on the upgrade list or in fact anywhere on the upgrade list.
Does confirmed in M class mean that an revenue passenger with a Y or B fare class would be entitled to the "upgrade" to C+ before the FAs traveling as positive space? This doesn't seem to make sense as the customer's elite tier should be the highest priority determination on position on the upgrade list, so I'm confused. Or does M class just mean main cabin? Are they added to the very top of the upgrade list, above everyone else? What if someone (a customer or revenue passenger) has purchased a W class fare but doesn't have a C+ seat assignment?
Last edited by Zeeb; Jun 19, 2018 at 6:31 am
Jun 19, 2018, 7:19 am
#3135
Join Date: Mar 2006
Location: Minneapolis and Phoenix-2 weeks per month each
Programs: Delta DM, MM
Posts: 477
I see this happening all the time. You need to approach the gate agent to get this upgrade at most airports. They process the first class upgrades and ignore the comfort plus ones