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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Jan 16, 2017, 2:05 pm
  #1126  
 
Join Date: May 2010
Posts: 190
Originally Posted by iqbalt80
Charged $250 like last year on Jan 3rd. Only got $50 back in credit. Talked to a number of reps and seems like everything is excluded.
What is the date on your credit?

What did you charge? AA gift card?
jackiesyu is offline  
Old Jan 16, 2017, 3:01 pm
  #1127  
 
Join Date: Aug 2010
Location: Bay Area, CA
Programs: AA Plat, UA Gold, AS MVP Gold, HH Diamond, SPG Gold, Club Carlson Gold, US
Posts: 956
Originally Posted by jackiesyu
What is the date on your credit?

What did you charge? AA gift card?
AA egc. Jan 3rd, 2017
iqbalt80 is offline  
Old Jan 17, 2017, 7:24 am
  #1128  
 
Join Date: Aug 2015
Posts: 279
Originally Posted by iqbalt80
Charged $250 like last year on Jan 3rd. Only got $50 back in credit. Talked to a number of reps and seems like everything is excluded.
Well, talking to reps surely would have made things worse. Gift cards were not supposed to work to trigger this benefit.
jwgmaldives is offline  
Old Jan 17, 2017, 8:03 am
  #1129  
Suspended
 
Join Date: Aug 2009
Location: Look up - On a ✈ DELTA ✈ jet NOW!
Programs: Blogger & Delta Diamond Medallion Million Miler
Posts: 4,174
Originally Posted by iqbalt80
Charged $250 like last year on Jan 3rd. Only got $50 back in credit. Talked to a number of reps and seems like everything is excluded.
Perhaps we need to test a number of $50 AA e-Gift cards and see if, like with Delta and the non-Delta AMEX Plat card, you must do individual $50 buys?
Renes Points is offline  
Old Jan 20, 2017, 7:59 am
  #1130  
 
Join Date: Jun 2014
Posts: 51
Did anyone got the Airline credit. I bought a $100 AA gift card (Physical) on 1/1/2017 and no credit yet.

Last edited by Sam2014; Jan 20, 2017 at 12:23 pm Reason: error
Sam2014 is offline  
Old Jan 20, 2017, 11:13 am
  #1131  
 
Join Date: Aug 2015
Posts: 279
Originally Posted by Sam2014
Did anyone got the Airline credit. I bought a $100 AA gift card on 1/1/2017 and now credit yet.
Electronic or physical? What was it coded as in the transactions?
jwgmaldives is offline  
Old Jan 20, 2017, 11:22 am
  #1132  
 
Join Date: May 2011
Location: Bay Area, CA
Programs: SPG, Hyatt Diamond Member, Club Calrson Silver, AA, Hilton Gold, BA
Posts: 476
Originally Posted by Sam2014
Did anyone got the Airline credit. I bought a $100 AA gift card on 1/1/2017 and now credit yet.
did you mean no* instead of now*?
livestrongforever is offline  
Old Jan 20, 2017, 9:38 pm
  #1133  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,978
Originally Posted by Sam2014
Did anyone got the Airline credit. I bought a $100 AA gift card (Physical) on 1/1/2017 and no credit yet.
No credit yet. Will most likely cancel the card, if it doesn't post.
yugi is offline  
Old Jan 21, 2017, 9:44 am
  #1134  
 
Join Date: Aug 2015
Posts: 279
Originally Posted by yugi
No credit yet. Will most likely cancel the card, if it doesn't post.
Odd how it was reported not working 4/16, then working again end of 2016, then not working again in 2017. No pattern to speak of.

Out of curiosity, what was your purchase of the AA gift card charged as under recent transactions? Was it physical or e-gc? Thanks.
jwgmaldives is offline  
Old Jan 21, 2017, 9:48 am
  #1135  
 
Join Date: Mar 2011
Programs: AA CO
Posts: 29
Originally Posted by yugi
No credit yet. Will most likely cancel the card, if it doesn't post.
I've read somewhere that they don't refund or prorate the AF after it posts... any DPs?
weifans is offline  
Old Jan 21, 2017, 10:18 am
  #1136  
 
Join Date: May 2011
Location: Bay Area, CA
Programs: SPG, Hyatt Diamond Member, Club Calrson Silver, AA, Hilton Gold, BA
Posts: 476
Originally Posted by weifans
I've read somewhere that they don't refund or prorate the AF after it posts... any DPs?
correct. they will not refund.
livestrongforever is offline  
Old Jan 21, 2017, 10:42 am
  #1137  
 
Join Date: Jun 2014
Posts: 51
My AF just posted, I should have cancelled before that. I am not traveling anywhere, I wonder it really work on any purchase in the flight.
Sam2014 is offline  
Old Jan 21, 2017, 10:45 am
  #1138  
 
Join Date: May 2011
Location: Bay Area, CA
Programs: SPG, Hyatt Diamond Member, Club Calrson Silver, AA, Hilton Gold, BA
Posts: 476
I have two cards so I just paid $800. I hope to get $2k out of it this year as I did last year. Im still ahead but it would hurt if they really took away the $250 per person. I will fly in feb and check into a flight with my bags just to test it out.
livestrongforever is offline  
Old Jan 21, 2017, 11:35 am
  #1139  
 
Join Date: Jan 2013
Posts: 140
Originally Posted by livestrongforever
correct. they will not refund.
The statement says the following, so I would absolutely not accept that without pushing back hard:

"ANNUAL FEE: You may have your annual fee credited to your account if you close your account within 30 days from the mailing of the statement containing the fee, even if you use your card during this 30-day period."
esw30 is offline  
Old Jan 21, 2017, 11:45 am
  #1140  
 
Join Date: Jul 2014
Location: LAX
Programs: Hyatt Globalist, AA EXP, Hilton Diamond, Wyndham Diamond, DL PM, Marriott Platinum, IHG Platinum
Posts: 1,305
Originally Posted by Renes Points
Perhaps we need to test a number of $50 AA e-Gift cards and see if, like with Delta and the non-Delta AMEX Plat card, you must do individual $50 buys?
I have done two AA $50 e-Gift one week apart and no credit posted yet.
jediwho is offline  


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