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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

Old Nov 6, 15, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓ membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

Old Dec 22, 15, 8:02 am
  #376  
 
Join Date: Sep 2012
Posts: 4,428
Southwest fees from 12/14 on main card and AU card not posting yet. My Delta PGGM posted in 6 calendar days. Wiki says WN fees work, but I wonder if I should just do another DL booking since time is running out.
DaveInLA is offline  
Old Dec 22, 15, 9:35 am
  #377  
 
Join Date: Sep 2014
Programs: AA Plat, SPG Plat, Club Carlson Gold, Marriott Silver, Hertz Five Star
Posts: 30
City National Delaying Cards?

Application Date: 11/24
Credit Pulled (EX): 11/25
Notification from Banker of approval: 12/4

I still haven't received and the card and I've tried contacting the RM many times unsuccessfully. Today (12/22), I received an email from him staying he needs a copy of my driver's license to "complete his credit request".

I think these guys may have had an "oh ...." moment with the multiple AU airline credits and are now delaying cards so folks wont get the credit in 2015. Just speculation, but its been very frustrating getting the card or any information about it.
kmhills22 is offline  
Old Dec 22, 15, 9:56 am
  #378  
 
Join Date: Aug 2012
Location: NYC
Programs: ______
Posts: 32
Hmm its been 20 days and still no credit yet from my UA registry...
TravelTW is offline  
Old Dec 22, 15, 10:58 am
  #379  
 
Join Date: Oct 2009
Location: SFO
Posts: 514
Received 100000 points today 8 calendar days after completing $5k spend. Ordered $1000 vgc. No credit yet for AA award fee from 4 days ago.
adlibitum is offline  
Old Dec 22, 15, 3:33 pm
  #380  
 
Join Date: Jul 2013
Programs: AA Executive Platinum, IHG Spire, Marriott Silver, Hyatt Platinum, HHonors Diamond
Posts: 308
Originally Posted by ifish110
I tried PGGM and my fees were refunded at the same time they posted. Is this correct? How long will it be before the credits are supposed to hit? Here's how it looks on my online account:

12/18/2015 12/21/2015 DELTA AIR SEAT FEES credit $139.00
12/18/2015 12/21/2015 DELTA AIR SEAT FEES credit $139.00
12/18/2015 12/21/2015 DELTA AIR SEAT FEES $139.00
12/18/2015 12/21/2015 DELTA AIR SEAT FEES $139.00
That doesn't look right. Credit is only $250. How did you get 278 in credits?
anime333 is offline  
Old Dec 22, 15, 3:51 pm
  #381  
 
Join Date: Apr 2004
Location: N/A
Posts: 24
Some more data points to share with the group:

I got reimbursed within a few days for the taxes paid on a Delta frequent flier ticket. But no reimbursement so far on Delta and American Airlines gift cards -- it's been more than a week in both cases.

Still waiting on Global Entry reimbursement, which seems to come out of a different bucket of benefits than the incidental travel costs.
amanofwords is offline  
Old Dec 22, 15, 4:09 pm
  #382  
 
Join Date: Aug 2015
Posts: 80
Originally Posted by anime333
That doesn't look right. Credit is only $250. How did you get 278 in credits?
Those were the refunds from Delta, not the credits.
ifish110 is offline  
Old Dec 22, 15, 5:16 pm
  #383  
 
Join Date: Dec 2009
Posts: 333
Originally Posted by ifish110
I tried PGGM and my fees were refunded at the same time they posted. Is this correct? How long will it be before the credits are supposed to hit? Here's how it looks on my online account:

12/18/2015 12/21/2015 DELTA AIR SEAT FEES credit $139.00
12/18/2015 12/21/2015 DELTA AIR SEAT FEES credit $139.00
12/18/2015 12/21/2015 DELTA AIR SEAT FEES $139.00
12/18/2015 12/21/2015 DELTA AIR SEAT FEES $139.00
I came here to ask the same question.
I also ran the PGGM on 18 Dec. Seems to always take a day or two to show up (seems this card system does not have a "Pending" where you can see it) So about 4 hours after I purchased the tickets (and seats) I Canceled the flight. Then on the 21st see the same as you (except total for my seat for the legs was 257.00. Don't see any $250 credit. Just wondering how many days to wait or if this may not work after all? And need to find another avenue.
rizrizriz is offline  
Old Dec 22, 15, 5:53 pm
  #384  
 
Join Date: Sep 2012
Posts: 4,428
I did Delta PGGM on 12/8 and got credited on 12/14. So 6 calendar days. I then did Southwest award fees (domestic and intl) on 12/14 and still no credit. 8 days already. I'm going to try another Delta today on AU card in hopes of getting it before 2016.
DaveInLA is offline  
Old Dec 22, 15, 6:16 pm
  #385  
 
Join Date: Sep 2011
Location: World
Programs: Alaska, AA, UA, DL, SPG, AMEX
Posts: 276
Originally Posted by DaveInLA
Southwest fees from 12/14 on main card and AU card not posting yet. My Delta PGGM posted in 6 calendar days. Wiki says WN fees work, but I wonder if I should just do another DL booking since time is running out.
I had Southwest fees post in 6 days earlier, but this time I am also waiting on
Southwest fees from 12/14. You can always do another DL booking as it is free
murtuza is offline  
Old Dec 22, 15, 6:36 pm
  #386  
 
Join Date: Jul 2013
Programs: AA Executive Platinum, IHG Spire, Marriott Silver, Hyatt Platinum, HHonors Diamond
Posts: 308
Seems like PGGM is the way to go. I think I'll do AA gift card since it appears to be posting faster...
anime333 is offline  
Old Dec 23, 15, 12:36 am
  #387  
 
Join Date: Sep 2011
Location: World
Programs: Alaska, AA, UA, DL, SPG, AMEX
Posts: 276
I had 1 charge of $29.05 and 2 charges of $95.82 for WN taxes done on 12/14. The one with $29.05 got reimbursed when I checked few minutes ago (12/22) but none of $95.82 were reimbursed.
murtuza is offline  
Old Dec 23, 15, 3:47 am
  #388  
 
Join Date: Jul 2013
Programs: AA Executive Platinum, IHG Spire, Marriott Silver, Hyatt Platinum, HHonors Diamond
Posts: 308
Also, a little confused here.

If you cancel the charges that got you the credit, won't the credit be reversed? Maybe Amex doesn't do it...
anime333 is offline  
Old Dec 23, 15, 7:38 am
  #389  
 
Join Date: Jan 2009
Posts: 18
I received my card on Monday 12/21/15. I applied on 11/23/15 and it was on the application for the offer that "ended" on 11/30/15. Since I am concerned that they won't honor the offer, even though it was extended. I went to another branch yesterday, talked to the manager and he emailed me the new application with extended dates. Now I feel that I have enough evidence that I am eligible. I'm now working on my 5K spend. It should only take a few days. I also ordered $250 in AA GC for my wife and I. We each received a card. Sorta seems like a good card even without the bonus...
wonderful is offline  
Old Dec 23, 15, 11:40 am
  #390  
 
Join Date: Mar 2011
Location: NY, NY
Posts: 686
I applied at the midtown branch in NYC on 12/21. Credit report pulled yesterday (12/22), got call today (12/23) that I had been approved. The RM promised to see if they could get the card to me before year's end. here's hoping!
ukinny2000 is online now  

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