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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

Old Nov 6, 15, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓ membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

Old Mar 24, 17, 11:50 am
  #1276  
 
Join Date: Jun 2011
Location: SFO
Programs: Hilton-Gold
Posts: 681
I completed my spending(5000) and statement closed yesterday but 70000 points have not posted. Anyone has experienced the same?
concordian is offline  
Old Mar 24, 17, 6:04 pm
  #1277  
 
Join Date: Apr 2010
Location: NJ
Programs: UA MM, HH Gold, SPG LT Gold
Posts: 262
HELP finding claim email

Hello, need help to find the Visa Infinity trip interruption claim email, the City National Bank Visa Benefits link is here https://myvisainfinite.com/welcome/c...nite/#/sign-in, I filed a trip interruption claim a few months ago, but misplaced their response email, please help find the claim email, thanks.
pm6163 is offline  
Old Mar 25, 17, 10:33 pm
  #1278  
Community Director
 
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,169
I purchased Southwest Early Bird boarding on tickets for my husband and me, both directions, so $15 x 4. I was reimbursed for them.
SanDiego1K is offline  
Old Mar 30, 17, 9:12 am
  #1279  
 
Join Date: Jun 2011
Location: SFO
Programs: Hilton-Gold
Posts: 681
AA eGC for $250 was reimbursed in 9 days
concordian is offline  
Old Mar 30, 17, 10:00 pm
  #1280  
 
Join Date: Jul 2011
Location: CCR
Posts: 326
I have an offer for extra 2X points(only up to 1500 bonus points) at CVS on their rewards site. Says it excludes GC, anyone have any experience with that?

Last edited by slack455; Mar 30, 17 at 10:10 pm
slack455 is offline  
Old Mar 31, 17, 5:54 pm
  #1281  
 
Join Date: Dec 2015
Location: DCA
Posts: 813
Originally Posted by slack455
I have an offer for extra 2X points(only up to 1500 bonus points) at CVS on their rewards site. Says it excludes GC, anyone have any experience with that?
Can't imagine they are able to enforce the GC exclusion.. personally I have no problem buying VGC at 7-11 and Walmart though which already earn 3x normally, so probably wouldn't bother with this. I've only had my card for 6 weeks or so though and am reluctant to cycle CL... 1x CL MS per cycle will get me a 1k gift card every 3-4 months so I'm fine with that for now. If anyone has DPs to the contrary that they are fine with CL cycling/heavy MS I'm all ears don't want to be the shutdown DP on a very lucrative card though (3x MS aside).
bodiddely is offline  
Old Apr 5, 17, 12:44 pm
  #1282  
 
Join Date: Jun 2011
Posts: 3,466
Originally Posted by concordian
I completed my spending(5000) and statement closed yesterday but 70000 points have not posted. Anyone has experienced the same?
Just posted for me, a few days after completing the min spend requirement; no line item on the rewards site tho
nall is offline  
Old Apr 6, 17, 5:25 pm
  #1283  
 
Join Date: May 2014
Posts: 109
Sorry for the noob question but what does PGGM mean ? I googled it everywhere but can't find its meaning.
happyharrys is offline  
Old Apr 6, 17, 6:16 pm
  #1284  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, AA, WN, BA, AS, TK, Radisson, Hyatt, IHG, Hilton, Wyndham
Posts: 1,908
Originally Posted by happyharrys
Sorry for the noob question but what does PGGM mean ? I googled it everywhere but can't find its meaning.
PlatinumGuy's Grand Mehalech
yugi is offline  
Old Apr 6, 17, 7:10 pm
  #1285  
 
Join Date: Dec 2015
Location: DCA
Posts: 813
Has anyone been able to add this card to Mint or Personal Capital? Which bank precisely did you select if so? Was able to add my CNB checking but can't seem to get CC to work. 2nd question - anyone who was forced to signup for a CNB checking account closed the checking but able to keep the card? This is literally the worst checking account I've ever had lol. Funded $3500 to avoid maintenance fee as soon as I got ACH transfer setup and they still charged me a maintenance fee (my Banker says he will check with his boss - currently on vacation - next week to see if it can be reimbursed). I don't wanna tie up $3500 in their crappy checking account just to keep the card. But I will if I have to haha.
bodiddely is offline  
Old Apr 6, 17, 7:17 pm
  #1286  
Community Director
 
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,169
Originally Posted by bodiddely
2nd question - anyone who was forced to signup for a CNB checking account closed the checking but able to keep the card? This is literally the worst checking account I've ever had lol.
We had to open savings accounts. We were allowed to close them as soon as the cards were authorized.
SanDiego1K is offline  
Old Apr 6, 17, 7:19 pm
  #1287  
 
Join Date: Dec 2015
Location: DCA
Posts: 813
Originally Posted by SanDiego1K
We had to open savings accounts. We were allowed to close them as soon as the cards were authorized.
Thanks. How long ago was this? I assume your cards are still open? How did you go about closing the savings account - was it through your Banker or did you call the number on your debit card?
bodiddely is offline  
Old Apr 6, 17, 7:32 pm
  #1288  
Community Director
 
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,169
Originally Posted by bodiddely
Thanks. How long ago was this?
A year ago

I assume your cards are still open?
We kept one at renewal and canceled the other.

How did you go about closing the savings account - was it through your Banker or did you call the number on your debit card?
Walked into the branch and closed it.
SanDiego1K is offline  
Old Apr 6, 17, 9:28 pm
  #1289  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, AA, WN, BA, AS, TK, Radisson, Hyatt, IHG, Hilton, Wyndham
Posts: 1,908
Originally Posted by bodiddely
Has anyone been able to add this card to Mint or Personal Capital? Which bank precisely did you select if so? Was able to add my CNB checking but can't seem to get CC to work. 2nd question - anyone who was forced to signup for a CNB checking account closed the checking but able to keep the card? This is literally the worst checking account I've ever had lol. Funded $3500 to avoid maintenance fee as soon as I got ACH transfer setup and they still charged me a maintenance fee (my Banker says he will check with his boss - currently on vacation - next week to see if it can be reimbursed). I don't wanna tie up $3500 in their crappy checking account just to keep the card. But I will if I have to haha.
I added it to mint as cnb.com (credit card online). It a long process though. First you need to add it, wait a few hours, then it will ask for security questions, after that wait a few hours and it will start synchronizing.
yugi is offline  
Old Apr 7, 17, 2:41 pm
  #1290  
 
Join Date: Apr 2017
Programs: Chase, Amex, Citi, basically all of them
Posts: 72
I just got the card and booked a reward JetBlue refundable flights with multiple segments, choosing seat upgrade and paying with the card. The upgrade cost was over $200, so let's see if I get the credit.
newaliases is offline  

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