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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

Old Nov 6, 15, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓ membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

Old Dec 23, 16, 7:05 pm
  #1066  
 
Join Date: Nov 2008
Posts: 20
Date point about airline fee rebate:
$250 AA EGC still worked. It took about 1 week to get the travel fee rebate posted.

Question about priority card for additional users - I received my own PP card one month ago but haven't got it for any of my additional users. Should I call?
neiku is offline  
Old Dec 23, 16, 10:38 pm
  #1067  
 
Join Date: Sep 2012
Posts: 4,428
Originally Posted by neiku
Date point about airline fee rebate:
$250 AA EGC still worked. It took about 1 week to get the travel fee rebate posted.
Did you buy a single $250 gift card?
DaveInLA is offline  
Old Dec 26, 16, 6:08 am
  #1068  
 
Join Date: Dec 2012
Posts: 48
To my disappointment, I just found out this card doesn't seem to have any protection/reimbursement for delayed luggage. Other visa infinite cards do seem to have it. Bummer. If anyone has experienced differently, speak up
CodePaster3 is offline  
Old Dec 26, 16, 8:56 am
  #1069  
 
Join Date: Jul 2014
Location: LAX
Programs: Hyatt Globalist, AA EXP, Hilton Diamond, Wyndham Diamond, DL PM, Marriott Platinum, IHG Platinum
Posts: 1,303
Originally Posted by CodePaster3
To my disappointment, I just found out this card doesn't seem to have any protection/reimbursement for delayed luggage. Other visa infinite cards do seem to have it. Bummer. If anyone has experienced differently, speak up
Thanks! I guess we will have to stick with Amex Platinum, or Prestige for airfare purchase.
jediwho is offline  
Old Dec 29, 16, 8:12 am
  #1070  
 
Join Date: Aug 2015
Posts: 279
Originally Posted by neiku
Date point about airline fee rebate:
$250 AA EGC still worked. It took about 1 week to get the travel fee rebate posted.

Question about priority card for additional users - I received my own PP card one month ago but haven't got it for any of my additional users. Should I call?
I don't see any harm in calling. A PP card for each AU is a legitimate right, not an abuse.

If you got an entire $250 AA EGC rebated, that is a huge deal. Though it may also just mean that the travel credit has become very YMMV, because I have seen others claiming that $100 or $150 were not rebated.

Of course individual error is always a factor.
jwgmaldives is offline  
Old Dec 30, 16, 7:38 pm
  #1071  
 
Join Date: Feb 2015
Posts: 108
Anyone been charged their annual fee yet? Mine should have been charged on both mine and my husband's late November/early December, and neither of us have seen it hit
paladin732 is offline  
Old Dec 30, 16, 7:43 pm
  #1072  
 
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,631
Originally Posted by paladin732
Anyone been charged their annual fee yet? Mine should have been charged on both mine and my husband's late November/early December, and neither of us have seen it hit
Charged and gladly paid.
geclub1 is offline  
Old Dec 30, 16, 10:20 pm
  #1073  
 
Join Date: Jan 2005
Posts: 490
any update on the grace period to cancel the card after AF posted to get the full refund? Did anyone cancel within 30 days (before the due date of the statement including the AF) and get the refund? thanks
susieling is offline  
Old Jan 1, 17, 1:49 pm
  #1074  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, AA, WN, BA, AS, TK, Radisson, Hyatt, IHG, Hilton, Wyndham
Posts: 1,908
Originally Posted by paladin732
Anyone been charged their annual fee yet? Mine should have been charged on both mine and my husband's late November/early December, and neither of us have seen it hit
Mine was charged end of October, my wife's charged end of December.
yugi is offline  
Old Jan 1, 17, 3:59 pm
  #1075  
 
Join Date: Dec 2009
Posts: 333
Originally Posted by susieling
any update on the grace period to cancel the card after AF posted to get the full refund? Did anyone cancel within 30 days (before the due date of the statement including the AF) and get the refund? thanks
Yep I have. And did get it refunded. See Post 1044 for details or Pvt Msg if needed.
rizrizriz is offline  
Old Jan 2, 17, 1:41 am
  #1076  
 
Join Date: Feb 2015
Posts: 108
Now that we are into 2017, PGGM doesn't work anymore, right? Has it been tried with all airlines? (I've done it with Delta, JetBlue, and AA for my and my husband's 8 cards last year)
paladin732 is offline  
Old Jan 2, 17, 9:19 am
  #1077  
 
Join Date: Sep 2012
Posts: 4,428
Originally Posted by paladin732
Now that we are into 2017, PGGM doesn't work anymore, right? Has it been tried with all airlines? (I've done it with Delta, JetBlue, and AA for my and my husband's 8 cards last year)
What time of year did you do PGGM in 2016? Are there datapoints that it doesn't work?
DaveInLA is offline  
Old Jan 2, 17, 2:37 pm
  #1078  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, AA, WN, BA, AS, TK, Radisson, Hyatt, IHG, Hilton, Wyndham
Posts: 1,908
Originally Posted by DaveInLA
What time of year did you do PGGM in 2016? Are there datapoints that it doesn't work?
I'm doing PGGM right now. Results will be available soon.
yugi is offline  
Old Jan 2, 17, 6:18 pm
  #1079  
 
Join Date: Feb 2015
Posts: 108
Originally Posted by DaveInLA
What time of year did you do PGGM in 2016? Are there datapoints that it doesn't work?
i did it early, like Feb or so.

I'll wait to hear back from others in the thread.
paladin732 is offline  
Old Jan 2, 17, 7:01 pm
  #1080  
 
Join Date: Mar 2011
Location: NY, NY
Posts: 685
I undertook the PGGM process yesterday - will report back once I get results
ukinny2000 is offline  

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