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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Mar 3, 2017, 11:40 am
  #1246  
 
Join Date: Jun 2011
Location: SFO
Programs: Hilton-Gold
Posts: 706
How sensitive is this card to MS?
concordian is offline  
Old Mar 3, 2017, 5:05 pm
  #1247  
 
Join Date: Dec 2013
Posts: 68
Originally Posted by jackiesyu
It is the visa travel portal that getting 2+ tickets to receive $100 off. So, it is one charge for the 2 tickets together...
The airlines charge the transaction.
2 charges.
rfclub is offline  
Old Mar 6, 2017, 11:09 am
  #1248  
 
Join Date: May 2010
Posts: 190
Originally Posted by rfclub
The airlines charge the transaction.
2 charges.
It is a single charge from jetblue on my statement.
jackiesyu is offline  
Old Mar 7, 2017, 4:10 pm
  #1249  
 
Join Date: Dec 2015
Location: DCA
Posts: 818
Anyone know whether purchases on AU cards earn points on the primary cardholder's CNB awards account? Or do AUs get their "own" rewards account?
bodiddely is offline  
Old Mar 8, 2017, 6:18 am
  #1250  
 
Join Date: Mar 2011
Location: NY, NY
Posts: 695
Originally Posted by bodiddely
Anyone know whether purchases on AU cards earn points on the primary cardholder's CNB awards account? Or do AUs get their "own" rewards account?
they accrue to primary card holder's account
ukinny2000 is offline  
Old Mar 8, 2017, 7:14 am
  #1251  
 
Join Date: Dec 2015
Location: DCA
Posts: 818
Originally Posted by ukinny2000
they accrue to primary card holder's account
Thanks. One more question for those who do WN PGGM. Do you wait until the credit posts from CNB to cancel the flight or just until the charge from WN posts?
bodiddely is offline  
Old Mar 9, 2017, 6:46 am
  #1252  
 
Join Date: Dec 2007
Posts: 173
Originally Posted by jackiesyu
It is a single charge from jetblue on my statement.
I booked flights for two to Boston yesterday through the site. Two authorizations, from JetBlue, one for $156.40 and the second for $56.40. Charges are still pending, we'll see how it hits.
md125 is offline  
Old Mar 9, 2017, 6:59 am
  #1253  
 
Join Date: Dec 2007
Posts: 173
Originally Posted by sethweinstein
I didn't have my AU with me in the branch. I gave her name in the branch when I applied for the card, but then I had to follow up by e-mailing my relationship manager a scan of her license and her mother's maiden name.

You can probably do it after you get the card but you will most likely still go through your contact at the bank. I've never had experience calling them.

Seth
I did it in-branch at the time of application. They asked, at the time, for name and SSN. After I got approved, I got a call from the account rep saying that she needs some additional info to set up online access, and she will request it by email. Shortly afterwards, I got an email asking for mother's maiden name and some info regarding an ID for each of us (ID type, issuer, number, issuance date), but they did not need to see a copy of the ID itself.
md125 is offline  
Old Mar 9, 2017, 7:01 am
  #1254  
 
Join Date: Dec 2007
Posts: 173
Originally Posted by nall
Is grocery and gas still included in the 3x category?

Regarding AUs, do they have separate numbers, like on Amex? Also, would I have any trouble adding a close relative who doesn't live nearby?
Separate numbers, cards arrived same day in separate FedEx overnight envelopes. I can't answer your other question directly, but the rep didn't seem to care if my AU was related to me.
md125 is offline  
Old Mar 9, 2017, 11:57 am
  #1255  
 
Join Date: May 2010
Posts: 190
Originally Posted by bodiddely
Thanks. One more question for those who do WN PGGM. Do you wait until the credit posts from CNB to cancel the flight or just until the charge from WN posts?
I have done cancel before the rebate posted and it worked without a problem.
jackiesyu is offline  
Old Mar 9, 2017, 11:58 am
  #1256  
 
Join Date: May 2010
Posts: 190
Originally Posted by md125
I booked flights for two to Boston yesterday through the site. Two authorizations, from JetBlue, one for $156.40 and the second for $56.40. Charges are still pending, we'll see how it hits.
probably different in my case because the airfare itself was less than $100 so they can not put the $100 deduction from one ticket...
jackiesyu is offline  
Old Mar 9, 2017, 4:15 pm
  #1257  
 
Join Date: Jun 2011
Posts: 3,528
Originally Posted by md125
I booked flights for two to Boston yesterday through the site. Two authorizations, from JetBlue, one for $156.40 and the second for $56.40. Charges are still pending, we'll see how it hits.
How do you view pending purchases on the website?
nall is offline  
Old Mar 10, 2017, 11:28 am
  #1258  
 
Join Date: Jan 2015
Posts: 28
Originally Posted by nall
How do you view pending purchases on the website?
It's in the same tab as Transactions. On the top right corner, there is section says Review Authorizations. You can see all approved and declined transactions after you click the Go button. It doesn't say pending, but if it's approved and not showing in transaction list yet, then it's basically pending.
MingCP3 is offline  
Old Mar 11, 2017, 6:08 pm
  #1259  
 
Join Date: Jul 2015
Location: Big D
Programs: AS MVPG
Posts: 27
I am new to this CNB Crystal Visa card so please forgive me newbie question.
Looks like we can book an international WN flight for its high tax/fees. CNB will refund the card as rebate. After the rebate we will cancel the WN flight.

Thank you in advance!


Quote:
Originally Posted by jwgmaldives View Post
Can someone answer this, or send me a PM? Greatly appreciated as every Southwest flight I have checked has only a one way government fee of $5.60.
>>> International itineraries. <<<
Peterson4025 is offline  
Old Mar 14, 2017, 10:49 am
  #1260  
 
Join Date: Sep 2012
Posts: 4,431
DP for those still trying to use their airline credits-- PGGM for JetBlue seat upgrade fees (refundable fares) works as well

Last edited by DaveInLA; Mar 16, 2017 at 7:41 pm Reason: I made a HUGE error-- I mean't JetBlue, not Delta!
DaveInLA is offline  


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