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US Bank Radisson Rewards VISA (discontinued April 2022; cards to be converted)

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Old Jul 27, 2013, 9:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: pgary
Best welcome bonus is 120,000

120,000 points, $75 annual fee, not waived (Premier Rewards Visa Signature Card) offer:
https://www.radissonrewardsvisa.com/...rect=plat32172

85,000 points, $75 annual fee, not waived (Premier Rewards Visa Signature Card) offer:
http://www.clubcarlsonvisa.com/credi...PremierCard.do
10x on Radisson, 5x else, Gold status. Up to 3 free nights for each $10K spend

60,000 points, $50 annual fee, not waived (Rewards Visa Signature Card) offer:
http://www.clubcarlsonvisa.com/credi...gnatureCard.do
6x on Radisson, 3x else, Silver status. Up to 3 free nights for each $10K spend

30,000 points, $0 annual fee (Rewards Visa Card) offer:
https://www.radissonrewardsvisa.com/credit/visaCard.do
6x on Radisson, 3x else. Up to 3 free nights for each $10K spend

85,000 points, $60 annual fee, not waived (Business Rewards Visa Card) offer:
http://www.clubcarlsonvisa.com/credi...usinessCard.do
10x on Radisson, 5x else, Gold status. Up to 3 free nights for each $10K spend

_______________________________________________

For discussion of posting time on the annual 40k bonus, see this thread: CC visa annual 40,000 points bonus

US Bank Reconsideration Line: 800-947-1444
Use this phone number to check your application status as well. US Bank does not send you an approval/denial email. Many data points show 8-10 business days for decision is normal. Add another 2-3 weeks after that to receive physical card.

U.S. Bank Fraud Department - 800-260-8469. This is the number to call if your card starts getting declined when you try to make a purchase.

Why is the balance due on my business card always shown as $0?
There are TWO account numbers linked to your business card: The card itself, which shows up in the same website account as any personal cards you may have. This will always show a $0 balance due.

There is a SECOND account - labeled the "Central Bill Account" - with its own account number. You must set up a separate website account with its own username and password to access the Central Bill Account. This is the account that will actually show the balance due and let you schedule a payment. Somewhere in the paperwork you received with the card or the first paper invoice, you should be able to find the Central Bill Account's number.

Setting up separate website account for business card:

These are the instructions that US Bank emailed me:

To enroll in Online Banking for your U.S. Bank Business account, start by going to usbank.com. You do not need a Personal Identification Number (PIN) in order to enroll.

Please follow these instructions to enroll in Online Banking to view or pay your account:

1. Click on the Enroll Now link on the right side of the screen.
2. Select the Business Accounts option.
3. View the Terms and Conditions and then select Enroll Now.
4. Select I do not have a U.S. Bank small business checking or savings account.
5. Select I am an authorized officer of a U.S. Bank Business Credit Card.
6. Complete Step 2 of 2.

Once you have successfully logged in, you will be able to view your business account in its entirety. When you are making a payment you will need to select the Accounts Payable account number.

Until the end of May 2015: "Bonus Award Night - Redeem Gold Points for two or more consecutive Award Nights and the last night is free. Exclusively for cardmembers.

From June 1 2015: free night after $10,000 spend in a year plus payment of annual fee. Note: can only be used in the U.S.

"New Account Bonus is not available to applicants who have had this Card or another Club Carlson credit card product within the last 12 months."

Forex fee is 3%

For complaints about the changes slated for May 2015, try twitter, Facebook, emails to corporate, letter writing, etc.
Facebook: https://www.facebook.com/clubcarlson?fref=ts

Twitter: https://twitter.com/ClubCarlson

USA contact # +1 (888) 288 8889




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US Bank Radisson Rewards VISA (discontinued April 2022; cards to be converted)

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Old Apr 25, 2015, 9:17 am
  #3121  
Suspended
 
Join Date: Dec 2013
Posts: 632
Originally Posted by Blueskyheaven
That's bull and also You can get more than the 7500 points like many already got
not everyone is getting the same feedback, even after the CFPB complaints.

Personally, since I won't be traveling any time soon, the cash was more important, so I just closed the card out. I still have my personal account open and may end up doing the same thing with that.
flyertalker9867674 is offline  
Old Apr 25, 2015, 10:59 am
  #3122  
 
Join Date: Jul 2013
Posts: 1,872
Originally Posted by RamboAroundTheWorld
not everyone is getting the same feedback, even after the CFPB complaints.

Personally, since I won't be traveling any time soon, the cash was more important, so I just closed the card out. I still have my personal account open and may end up doing the same thing with that.
I think $75 fee refund & 25k points is a decent compensation for your hard credit inquiry & $75 fee.
Blueskyheaven is offline  
Old Apr 25, 2015, 11:00 am
  #3123  
 
Join Date: Jul 2013
Posts: 1,872
Originally Posted by RamboAroundTheWorld
not everyone is getting the same feedback, even after the CFPB complaints.

Personally, since I won't be traveling any time soon, the cash was more important, so I just closed the card out. I still have my personal account open and may end up doing the same thing with that.
If you wanted to close anyway, i would have closed the personal which has higher fee and keep the biz for lower AF
Blueskyheaven is offline  
Old Apr 25, 2015, 12:48 pm
  #3124  
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Join Date: Dec 2013
Posts: 632
Originally Posted by Blueskyheaven
If you wanted to close anyway, i would have closed the personal which has higher fee and keep the biz for lower AF
I'm probably going to end up closing them both.
flyertalker9867674 is offline  
Old Apr 25, 2015, 3:18 pm
  #3125  
 
Join Date: Jan 2013
Location: CA
Posts: 93
Called and got 7500 points, would not waive annual fees that were paid 6 months and 3 months ago, personal and business, respectively. Offered to waive fees upon closing the card. Declined, did not argue much.

Strategy: took the points, get the 30k extra per card, book a lot of hotels before June 1 for an upcoming eurotrip, close both cards after and get annual fees waived at that point.
drekin is offline  
Old Apr 26, 2015, 9:31 am
  #3126  
 
Join Date: Sep 2013
Location: ATL
Posts: 52
Originally Posted by kst78
We just got card, but even with scores in the high 700's US bank is not allowing us to charge over 200 at a time, they told my husband that they had to monitor our activity. I can't even use to pay my 250.00 cell bill. So, I filed a complaint about the false and misleading information that they lured us with. Next is to cancel this card completely. We have never had such a poor experience with any credit card company before. Plus I will never ever pay to stay in a Raddison or Club Carlson property again.
My wife and I both just got the card and are having same problem. They told us the same that they needed to monitor our activity. If that's the case then why give us $20+ in credit? Any one else have this prob with this card/ u.s. Bank ? And any tricks to get around "card not approved"?
jonathoneskel is offline  
Old Apr 26, 2015, 11:11 am
  #3127  
 
Join Date: Apr 2014
Location: UES/MWC
Programs: Braniff, TWA, Eastern, Midwest, AA Exec, Club Carlson Gold
Posts: 270
Originally Posted by jonathoneskel
My wife and I both just got the card and are having same problem. They told us the same that they needed to monitor our activity. If that's the case then why give us $20+ in credit? Any one else have this prob with this card/ u.s. Bank ? And any tricks to get around "card not approved"?
That's pretty odd. I've made quite a few large purchases (well, over $200 at least) with nary a peep from them. I do have a long, positive history with US Bank - maybe that's the difference. *shrug*
Electroman is offline  
Old Apr 26, 2015, 12:02 pm
  #3128  
 
Join Date: Jul 2013
Posts: 1,872
Originally Posted by jonathoneskel
My wife and I both just got the card and are having same problem. They told us the same that they needed to monitor our activity. If that's the case then why give us $20+ in credit? Any one else have this prob with this card/ u.s. Bank ? And any tricks to get around "card not approved"?
why not get back the $75 refund, 25k points and cancel this damn card and be done with it? file the CFPB and BBB complaints and more.
I used to get my card declined over $500, even after talking to 2 fraud reps and supervisors and even when they are on phone, kept getting declined.

I scolded them and gave them an earful and gave me 15k points and they swore to me this won't happen again. That was 5 months ago.
Blueskyheaven is offline  
Old Apr 26, 2015, 12:36 pm
  #3129  
 
Join Date: Aug 2013
Posts: 1,710
Originally Posted by jonathoneskel
My wife and I both just got the card and are having same problem. They told us the same that they needed to monitor our activity. If that's the case then why give us $20+ in credit? Any one else have this prob with this card/ u.s. Bank ? And any tricks to get around "card not approved"?
That is odd I have made many larger purchases on both spouse's (I am an AU) and my card and never once got a fraud alert. Citi was much more a pain in the backside.
36902BRF is offline  
Old Apr 27, 2015, 11:09 am
  #3130  
 
Join Date: Jan 2015
Posts: 166
Originally Posted by kst78
We just got card, but even with scores in the high 700's US bank is not allowing us to charge over 200 at a time, they told my husband that they had to monitor our activity. I can't even use to pay my 250.00 cell bill. So, I filed a complaint about the false and misleading information that they lured us with. Next is to cancel this card completely. We have never had such a poor experience with any credit card company before. Plus I will never ever pay to stay in a Raddison or Club Carlson property again.
Originally Posted by jonathoneskel
My wife and I both just got the card and are having same problem. They told us the same that they needed to monitor our activity. If that's the case then why give us $20+ in credit? Any one else have this prob with this card/ u.s. Bank ? And any tricks to get around "card not approved"?
Pretty weird to have such an issue. I just got card in last week in March and blew thru my $2500 spend requirement in 5 days. Included Target Redbird charges of $971, $963 and $514 plus other spend. Got fraud alert on 2nd charge but cleared up in 60 secs while still at Target and was able to charge with no issues. My credit score was low 700's.
Beetlesauce is offline  
Old Apr 27, 2015, 6:34 pm
  #3131  
 
Join Date: Jun 2013
Posts: 531
Just got my latest statement in the mail and there's a nice insert advertising something called "Bonus Award Nights"
aradisc is offline  
Old Apr 27, 2015, 7:36 pm
  #3132  
 
Join Date: Jul 2013
Posts: 1,872
Originally Posted by aradisc
Just got my latest statement in the mail and there's a nice insert advertising something called "Bonus Award Nights"
You are eligible for $75 refund and 25k points
Blueskyheaven is offline  
Old Apr 27, 2015, 8:34 pm
  #3133  
 
Join Date: Apr 2014
Posts: 93
Originally Posted by Blueskyheaven
You are eligible for $75 refund and 25k points
How do I go about receiving this ? Talking to a supervisor and filing a CFPB complaint hasn't helped so far.
runnnerdude2k2 is offline  
Old Apr 27, 2015, 11:57 pm
  #3134  
 
Join Date: Jul 2013
Posts: 1,872
Originally Posted by runnnerdude2k2
How do I go about receiving this ? Talking to a supervisor and filing a CFPB complaint hasn't helped so far.
Maybe you didn't know how to explain/write/say. Did you reply back?
Blueskyheaven is offline  
Old Apr 28, 2015, 9:07 pm
  #3135  
 
Join Date: Apr 2014
Posts: 93
Maybe you didn't know how to explain/write/say.
Well, I politely told them that I wasn't happy with the changes and wanted a refund of my fees. How else should I approach ?

Did you reply back?
If you meant to reply to CFPB complaint, no I haven't yet replied.
runnnerdude2k2 is offline  


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