Jul 27, 2013, 9:20 pm
Last edit by: pgary
Best welcome bonus is 120,000
120,000 points, $75 annual fee, not waived (Premier Rewards Visa Signature Card) offer:
https://www.radissonrewardsvisa.com/...rect=plat32172
85,000 points, $75 annual fee, not waived (Premier Rewards Visa Signature Card) offer:
http://www.clubcarlsonvisa.com/credi...PremierCard.do
10x on Radisson, 5x else, Gold status. Up to 3 free nights for each $10K spend
60,000 points, $50 annual fee, not waived (Rewards Visa Signature Card) offer:
http://www.clubcarlsonvisa.com/credi...gnatureCard.do
6x on Radisson, 3x else, Silver status. Up to 3 free nights for each $10K spend
30,000 points, $0 annual fee (Rewards Visa Card) offer:
https://www.radissonrewardsvisa.com/credit/visaCard.do
6x on Radisson, 3x else. Up to 3 free nights for each $10K spend
85,000 points, $60 annual fee, not waived (Business Rewards Visa Card) offer:
http://www.clubcarlsonvisa.com/credi...usinessCard.do
10x on Radisson, 5x else, Gold status. Up to 3 free nights for each $10K spend
_______________________________________________
For discussion of posting time on the annual 40k bonus, see this thread: CC visa annual 40,000 points bonus
US Bank Reconsideration Line: 800-947-1444
Use this phone number to check your application status as well. US Bank does not send you an approval/denial email. Many data points show 8-10 business days for decision is normal. Add another 2-3 weeks after that to receive physical card.
U.S. Bank Fraud Department - 800-260-8469. This is the number to call if your card starts getting declined when you try to make a purchase.
Why is the balance due on my business card always shown as $0?
There are TWO account numbers linked to your business card: The card itself, which shows up in the same website account as any personal cards you may have. This will always show a $0 balance due.
There is a SECOND account - labeled the "Central Bill Account" - with its own account number. You must set up a separate website account with its own username and password to access the Central Bill Account. This is the account that will actually show the balance due and let you schedule a payment. Somewhere in the paperwork you received with the card or the first paper invoice, you should be able to find the Central Bill Account's number.
Setting up separate website account for business card:
These are the instructions that US Bank emailed me:
To enroll in Online Banking for your U.S. Bank Business account, start by going to usbank.com. You do not need a Personal Identification Number (PIN) in order to enroll.
Please follow these instructions to enroll in Online Banking to view or pay your account:
1. Click on the Enroll Now link on the right side of the screen.
2. Select the Business Accounts option.
3. View the Terms and Conditions and then select Enroll Now.
4. Select I do not have a U.S. Bank small business checking or savings account.
5. Select I am an authorized officer of a U.S. Bank Business Credit Card.
6. Complete Step 2 of 2.
Once you have successfully logged in, you will be able to view your business account in its entirety. When you are making a payment you will need to select the Accounts Payable account number.
Until the end of May 2015: "Bonus Award Night - Redeem Gold Points for two or more consecutive Award Nights and the last night is free. Exclusively for cardmembers.
From June 1 2015: free night after $10,000 spend in a year plus payment of annual fee. Note: can only be used in the U.S.
"New Account Bonus is not available to applicants who have had this Card or another Club Carlson credit card product within the last 12 months."
Forex fee is 3%
For complaints about the changes slated for May 2015, try twitter, Facebook, emails to corporate, letter writing, etc.
Facebook: https://www.facebook.com/clubcarlson?fref=ts
Twitter: https://twitter.com/ClubCarlson
USA contact # +1 (888) 288 8889
120,000 points, $75 annual fee, not waived (Premier Rewards Visa Signature Card) offer:
https://www.radissonrewardsvisa.com/...rect=plat32172
85,000 points, $75 annual fee, not waived (Premier Rewards Visa Signature Card) offer:
http://www.clubcarlsonvisa.com/credi...PremierCard.do
10x on Radisson, 5x else, Gold status. Up to 3 free nights for each $10K spend
60,000 points, $50 annual fee, not waived (Rewards Visa Signature Card) offer:
http://www.clubcarlsonvisa.com/credi...gnatureCard.do
6x on Radisson, 3x else, Silver status. Up to 3 free nights for each $10K spend
30,000 points, $0 annual fee (Rewards Visa Card) offer:
https://www.radissonrewardsvisa.com/credit/visaCard.do
6x on Radisson, 3x else. Up to 3 free nights for each $10K spend
85,000 points, $60 annual fee, not waived (Business Rewards Visa Card) offer:
http://www.clubcarlsonvisa.com/credi...usinessCard.do
10x on Radisson, 5x else, Gold status. Up to 3 free nights for each $10K spend
_______________________________________________
For discussion of posting time on the annual 40k bonus, see this thread: CC visa annual 40,000 points bonus
US Bank Reconsideration Line: 800-947-1444
Use this phone number to check your application status as well. US Bank does not send you an approval/denial email. Many data points show 8-10 business days for decision is normal. Add another 2-3 weeks after that to receive physical card.
U.S. Bank Fraud Department - 800-260-8469. This is the number to call if your card starts getting declined when you try to make a purchase.
Why is the balance due on my business card always shown as $0?
There are TWO account numbers linked to your business card: The card itself, which shows up in the same website account as any personal cards you may have. This will always show a $0 balance due.
There is a SECOND account - labeled the "Central Bill Account" - with its own account number. You must set up a separate website account with its own username and password to access the Central Bill Account. This is the account that will actually show the balance due and let you schedule a payment. Somewhere in the paperwork you received with the card or the first paper invoice, you should be able to find the Central Bill Account's number.
Setting up separate website account for business card:
These are the instructions that US Bank emailed me:
To enroll in Online Banking for your U.S. Bank Business account, start by going to usbank.com. You do not need a Personal Identification Number (PIN) in order to enroll.
Please follow these instructions to enroll in Online Banking to view or pay your account:
1. Click on the Enroll Now link on the right side of the screen.
2. Select the Business Accounts option.
3. View the Terms and Conditions and then select Enroll Now.
4. Select I do not have a U.S. Bank small business checking or savings account.
5. Select I am an authorized officer of a U.S. Bank Business Credit Card.
6. Complete Step 2 of 2.
Once you have successfully logged in, you will be able to view your business account in its entirety. When you are making a payment you will need to select the Accounts Payable account number.
From June 1 2015: free night after $10,000 spend in a year plus payment of annual fee. Note: can only be used in the U.S.
"New Account Bonus is not available to applicants who have had this Card or another Club Carlson credit card product within the last 12 months."
Forex fee is 3%
For complaints about the changes slated for May 2015, try twitter, Facebook, emails to corporate, letter writing, etc.
Facebook: https://www.facebook.com/clubcarlson?fref=ts
Twitter: https://twitter.com/ClubCarlson
USA contact # +1 (888) 288 8889
US Bank Radisson Rewards VISA (discontinued April 2022; cards to be converted)
Apr 28, 2015, 10:08 pm
#3137
Join Date: Jul 2013
Posts: 1,872
Apr 29, 2015, 12:55 pm
#3139
Join Date: Feb 2011
Location: Southwest Colorado
Programs: AA/United/HH/Marriott/SPG/Club Carlson
Posts: 15
Apr 29, 2015, 1:48 pm
#3140
Join Date: Jul 2013
Posts: 1,872
If you do close, they will refund your fee if you ask them.
Apr 29, 2015, 1:50 pm
#3141
Join Date: Jul 2013
Posts: 1,872
Apr 30, 2015, 5:03 pm
#3142
Join Date: Aug 2014
Location: Atl
Posts: 33
Pretty weird to have such an issue. I just got card in last week in March and blew thru my $2500 spend requirement in 5 days. Included Target Redbird charges of $971, $963 and $514 plus other spend. Got fraud alert on 2nd charge but cleared up in 60 secs while still at Target and was able to charge with no issues. My credit score was low 700's.
May 3, 2015, 10:18 pm
#3144
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,427
The annual fee on my biz card has just come due and, for obvious reasons, I'd like a sweetener to renew. What's the best strategy to pursue right now?
Thanks.
May 4, 2015, 7:15 am
#3145
Join Date: Aug 2014
Posts: 736
If anyone still questioned whether this card and program were gutted the new devaluation for June 1st should solidify that. The number of hotels moving to 70k/night is insane, especially when combined with no longer receiving 2nd night free. This card with sign-up bonus and points for minimum spending requirement has quickly gone from providing four nights in a top Club Carlson hotel (100k pts in most cases) to not even providing two nights at a good hotel (140k).
It takes about a week to receive the card after application. Even meeting min spend in one day and waiting for statement is going to cut it very close to you getting four nights. In about a week you'll be getting 2 nights (first 50k pts w/ 2nd night free) since the additional bonus points won't post in time. You'll have to decide if the card is worth it at that point... but this card is losing application value everyday as June 1st draws closer.
It takes about a week to receive the card after application. Even meeting min spend in one day and waiting for statement is going to cut it very close to you getting four nights. In about a week you'll be getting 2 nights (first 50k pts w/ 2nd night free) since the additional bonus points won't post in time. You'll have to decide if the card is worth it at that point... but this card is losing application value everyday as June 1st draws closer.
May 4, 2015, 7:19 am
#3146
Join Date: Oct 2014
Programs: All of them
Posts: 1,664
So I haven't yet "complained" about the program changes. I recall when they were first announced, folks were calling in and getting a few bonus points. And then it seemed like "formal" complaints were netting more. But now -- nothing?
The annual fee on my biz card has just come due and, for obvious reasons, I'd like a sweetener to renew. What's the best strategy to pursue right now?
Thanks.
The annual fee on my biz card has just come due and, for obvious reasons, I'd like a sweetener to renew. What's the best strategy to pursue right now?
Thanks.
May 4, 2015, 8:20 am
#3147
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,489
I was going to pursue this further in hopes of at least getting the 7,500 points others were offered, but with the category changes announced yesterday, the extra points are not worth it to me anymore as I am just going to burn the remaining points I have, close my card account, and say bye to the Club Carlson program.
May 4, 2015, 9:36 am
#3148
Join Date: Jul 2013
Posts: 1,872
I wrote USBank a letter (and submitted it via the online communications portal) explaining my displeasure at the changes so soon (2 months) after my annual fee was billed this year, and requesting a refund of the annual fee. Not surprisingly, that was declined but they posted 2,500 points to my account.
I was going to pursue this further in hopes of at least getting the 7,500 points others were offered, but with the category changes announced yesterday, the extra points are not worth it to me anymore as I am just going to burn the remaining points I have, close my card account, and say bye to the Club Carlson program.
I was going to pursue this further in hopes of at least getting the 7,500 points others were offered, but with the category changes announced yesterday, the extra points are not worth it to me anymore as I am just going to burn the remaining points I have, close my card account, and say bye to the Club Carlson program.
May 4, 2015, 12:04 pm
#3149
Join Date: Jan 2015
Posts: 166
Got a call about my CFPB complaint. Pretty much same as others. No dice. She said US Bank's decision is to not offer any AF refunds and no additional CC points (already got 7,500 from a mgr on prior call). I asked if the bank was picking and choosing who and when to give a refund as some people have reported getting refunds. She replied that anybody that says they received a refund (without closing account) is lying as they are not waiving or refunding any fees. Of course, I don't believe that BS. She said they read and monitor all the social media sites and blogs/forums out there to see what people are saying.
After about 15 mins and getting nowhere, I basically told her I consider the matter unresolved as I'm not satisfied with the compensation received since I had planned to use my points next year but have not planned where and when we'll be going.
After about 15 mins and getting nowhere, I basically told her I consider the matter unresolved as I'm not satisfied with the compensation received since I had planned to use my points next year but have not planned where and when we'll be going.
May 4, 2015, 12:20 pm
#3150
Join Date: Oct 2011
Posts: 147
When I called in, a supervisor told me that I could only have my AF refunded if I cancelled my card. Isn't that a bit counter-intuitive? I figured if they wouldn't refund a current customer, they sure wouldn't refund a customer who was leaving. My AF was back in Feb.