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US Bank Radisson Rewards VISA (discontinued April 2022; cards to be converted)

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Old Jul 27, 2013, 9:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: pgary
Best welcome bonus is 120,000

120,000 points, $75 annual fee, not waived (Premier Rewards Visa Signature Card) offer:
https://www.radissonrewardsvisa.com/...rect=plat32172

85,000 points, $75 annual fee, not waived (Premier Rewards Visa Signature Card) offer:
http://www.clubcarlsonvisa.com/credi...PremierCard.do
10x on Radisson, 5x else, Gold status. Up to 3 free nights for each $10K spend

60,000 points, $50 annual fee, not waived (Rewards Visa Signature Card) offer:
http://www.clubcarlsonvisa.com/credi...gnatureCard.do
6x on Radisson, 3x else, Silver status. Up to 3 free nights for each $10K spend

30,000 points, $0 annual fee (Rewards Visa Card) offer:
https://www.radissonrewardsvisa.com/credit/visaCard.do
6x on Radisson, 3x else. Up to 3 free nights for each $10K spend

85,000 points, $60 annual fee, not waived (Business Rewards Visa Card) offer:
http://www.clubcarlsonvisa.com/credi...usinessCard.do
10x on Radisson, 5x else, Gold status. Up to 3 free nights for each $10K spend

_______________________________________________

For discussion of posting time on the annual 40k bonus, see this thread: CC visa annual 40,000 points bonus

US Bank Reconsideration Line: 800-947-1444
Use this phone number to check your application status as well. US Bank does not send you an approval/denial email. Many data points show 8-10 business days for decision is normal. Add another 2-3 weeks after that to receive physical card.

U.S. Bank Fraud Department - 800-260-8469. This is the number to call if your card starts getting declined when you try to make a purchase.

Why is the balance due on my business card always shown as $0?
There are TWO account numbers linked to your business card: The card itself, which shows up in the same website account as any personal cards you may have. This will always show a $0 balance due.

There is a SECOND account - labeled the "Central Bill Account" - with its own account number. You must set up a separate website account with its own username and password to access the Central Bill Account. This is the account that will actually show the balance due and let you schedule a payment. Somewhere in the paperwork you received with the card or the first paper invoice, you should be able to find the Central Bill Account's number.

Setting up separate website account for business card:

These are the instructions that US Bank emailed me:

To enroll in Online Banking for your U.S. Bank Business account, start by going to usbank.com. You do not need a Personal Identification Number (PIN) in order to enroll.

Please follow these instructions to enroll in Online Banking to view or pay your account:

1. Click on the Enroll Now link on the right side of the screen.
2. Select the Business Accounts option.
3. View the Terms and Conditions and then select Enroll Now.
4. Select I do not have a U.S. Bank small business checking or savings account.
5. Select I am an authorized officer of a U.S. Bank Business Credit Card.
6. Complete Step 2 of 2.

Once you have successfully logged in, you will be able to view your business account in its entirety. When you are making a payment you will need to select the Accounts Payable account number.

Until the end of May 2015: "Bonus Award Night - Redeem Gold Points for two or more consecutive Award Nights and the last night is free. Exclusively for cardmembers.

From June 1 2015: free night after $10,000 spend in a year plus payment of annual fee. Note: can only be used in the U.S.

"New Account Bonus is not available to applicants who have had this Card or another Club Carlson credit card product within the last 12 months."

Forex fee is 3%

For complaints about the changes slated for May 2015, try twitter, Facebook, emails to corporate, letter writing, etc.
Facebook: https://www.facebook.com/clubcarlson?fref=ts

Twitter: https://twitter.com/ClubCarlson

USA contact # +1 (888) 288 8889




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US Bank Radisson Rewards VISA (discontinued April 2022; cards to be converted)

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Old Apr 5, 2015, 6:06 pm
  #3031  
Original Member
 
Join Date: May 1998
Posts: 1,139
Originally Posted by Parachute07
Has this harmed the value of the card? Abso-freakin-lutely. Is the limitation of the free night to the US lame? That's affirmative, red rider.. Is the Club Carlson card worth less today than it was before? You betcha. Is it worthless? Not even close.

Look at it this way -- if you spend $12k on this card, you could get 3 free nights in Manhattan. You'd get one free night for the $10k spend, one free night with the 50,000 points you'd get from the first $10k of that spend, and one free night from the 40,000 points you get each year as an anniversary bonus plus the 10,000 points from the extra $2k in spend. Are the rooms as nice as they would be through another chain? Of course not. But you're not going to get 3 nights in Manhattan for $12k spend on the SPG, Hyatt, Hilton, or IHG cards. If you get/have the business version of the Club Carlson, the annual fee is only $60. While I'm incredibly bummed at this massive disappointment in cutting the value of the program, I'm still a realist -- and you can't really beat 3 nights in midtown Manhattan for $12k in spend + a $60 AF.

Speaking of which, I commented on the previous page, but has anyone applied for any of the cards this weekend? I've only gotten a technical problems error message. I've tried apping the business version a few times to no avail -- I just get a technical error when submitting the application. I'm hoping to make this card happen in time to use the bonus on a couple more nights ahead of the May 28th cutoff.
I agree with everything you said, with the caveat that I have stayed in Manhattan hotels in the Starwood, Hyatt, Hilton and Holiday Inn chains, and I find the Martinique superior to all the places I have stayed (with the exception of the Tuscany that used to be, but no longer is, an SPG property). The Martinique is where I use the majority of my Carlson points. I actually find that Koreatown street where the Martinique is located pretty cool, and I have always been automatically upgraded to large rooms in the two "Penthouse" floors. The devaluation hurts, but Carlson is still a better deal in NYC with points than any other chain (with the caveat that Wyndham may be good if the 15K per night comes to fruition.) Unfortunately, a lot of people have figured this out, and the Martinique is stingy on those 50K rooms.
Andy2 is offline  
Old Apr 5, 2015, 6:17 pm
  #3032  
 
Join Date: Feb 2013
Programs: Hilton Plastic, Delta Silver Emeritus
Posts: 1,037
Originally Posted by Parachute07
Has this harmed the value of the card? Abso-freakin-lutely. Is the limitation of the free night to the US lame? That's affirmative, red rider.. Is the Club Carlson card worth less today than it was before? You betcha. Is it worthless? Not even close.

Look at it this way -- if you spend $12k on this card, you could get 3 free nights in Manhattan. You'd get one free night for the $10k spend, one free night with the 50,000 points you'd get from the first $10k of that spend, and one free night from the 40,000 points you get each year as an anniversary bonus plus the 10,000 points from the extra $2k in spend. Are the rooms as nice as they would be through another chain? Of course not. But you're not going to get 3 nights in Manhattan for $12k spend on the SPG, Hyatt, Hilton, or IHG cards. If you get/have the business version of the Club Carlson, the annual fee is only $60. While I'm incredibly bummed at this massive disappointment in cutting the value of the program, I'm still a realist -- and you can't really beat 3 nights in midtown Manhattan for $12k in spend + a $60 AF.

Speaking of which, I commented on the previous page, but has anyone applied for any of the cards this weekend? I've only gotten a technical problems error message. I've tried apping the business version a few times to no avail -- I just get a technical error when submitting the application. I'm hoping to make this card happen in time to use the bonus on a couple more nights ahead of the May 28th cutoff.
I had trouble applying using Chrome. Firefox worked fine.
highops is offline  
Old Apr 5, 2015, 6:41 pm
  #3033  
 
Join Date: Mar 2013
Posts: 74
Got this card last September, thinking the annual fee was not waived.

I see "Annual Membership Fee 0.00" at that time on my statement.

Why is this and when I can expect them to charge the annual fee?
dministrator is offline  
Old Apr 5, 2015, 9:02 pm
  #3034  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 29,763
Originally Posted by Parachute07
Has this harmed the value of the card? Abso-freakin-lutely. Is the limitation of the free night to the US lame? That's affirmative, red rider.. Is the Club Carlson card worth less today than it was before? You betcha. Is it worthless? Not even close.

Look at it this way -- if you spend $12k on this card, you could get 3 free nights in Manhattan. You'd get one free night for the $10k spend, one free night with the 50,000 points you'd get from the first $10k of that spend, and one free night from the 40,000 points you get each year as an anniversary bonus plus the 10,000 points from the extra $2k in spend. Are the rooms as nice as they would be through another chain? Of course not. But you're not going to get 3 nights in Manhattan for $12k spend on the SPG, Hyatt, Hilton, or IHG cards. If you get/have the business version of the Club Carlson, the annual fee is only $60. While I'm incredibly bummed at this massive disappointment in cutting the value of the program, I'm still a realist -- and you can't really beat 3 nights in midtown Manhattan for $12k in spend + a $60 AF.

Speaking of which, I commented on the previous page, but has anyone applied for any of the cards this weekend? I've only gotten a technical problems error message. I've tried apping the business version a few times to no avail -- I just get a technical error when submitting the application. I'm hoping to make this card happen in time to use the bonus on a couple more nights ahead of the May 28th cutoff.
So this is the primary reason you get this card, for stay in NYC? interesting.

Glad that works for you. Our travels hardly involve NYC but we did have an overnight there a few years ago en-route to Europe. We stayed at an IC near the Time Square - initially booked on points at nearby Staybridge but later were able to do a BRG on a King room with breakfast at IC (some $600ish room lol) to replace the pt booking. Our travels are almost exclusively international trips. CC properties are only semi-useful in Europe and very very little presence in Asia except in India. Though in Feb we were able to use them at Cape Town. Too bad that in Mar I canceled CC bookings at Istanbul and stayed at Hilton properties instead. 100K CC pts should have been gone but now still in the account!
Now may be we can find use of such should we ever visit NYC again. Thanks for pointing this out.

I am afraid even if you can get the card in next few days, you may not get the points in time to make the cut off deadline. IIRC the bonus did not post until the 2nd statement after the spend was met and AF billed/paid. The card does not work the same way like Chase or Citi when it comes to post bonus.

Last edited by Happy; Apr 5, 2015 at 9:13 pm
Happy is offline  
Old Apr 5, 2015, 10:53 pm
  #3035  
 
Join Date: Aug 2014
Posts: 101
Originally Posted by Happy
So this is the primary reason you get this card, for stay in NYC? interesting.

Glad that works for you. Our travels hardly involve NYC but we did have an overnight there a few years ago en-route to Europe. We stayed at an IC near the Time Square - initially booked on points at nearby Staybridge but later were able to do a BRG on a King room with breakfast at IC (some $600ish room lol) to replace the pt booking. Our travels are almost exclusively international trips. CC properties are only semi-useful in Europe and very very little presence in Asia except in India. Though in Feb we were able to use them at Cape Town. Too bad that in Mar I canceled CC bookings at Istanbul and stayed at Hilton properties instead. 100K CC pts should have been gone but now still in the account!
Now may be we can find use of such should we ever visit NYC again. Thanks for pointing this out.

I am afraid even if you can get the card in next few days, you may not get the points in time to make the cut off deadline. IIRC the bonus did not post until the 2nd statement after the spend was met and AF billed/paid. The card does not work the same way like Chase or Citi when it comes to post bonus.
Nah, staying in NYC isn't the primary reason -- but it is a compelling enough reason for me to keep it. The same is true for basically any major US city where the price of rooms is above average. Very little spend yields 3 nights with a value of $700-$900 pretty easily when used for NY, LA, Chicago, etc.

My primary travel is international as well, but I live just the right distance from NYC as to make it a pain as a day trip but hard to justify the cost of a room to do a night or two. Three days there as a little getaway during low season when it's easy to score lottery tickets to a broadway show or two will be worth having this card for me.

As for the bonus, I got the personal card a few months ago and the bonus posted on the first statement -- the AF was charged immediately. So I'm *hopeful* that the bonus would post on time if I were to get the business card this week -- but it's obviously not a guarantee. Unfortunately, I continue to get the technical error in any browser. Guess I'll try to call tomorrow. At the very least, I'd rather keep the business long term and save myself $15 in AF if I'm only going to keep one.

As for international, CC clearly doesn't have wild coverage -- but I've got a few nights booked in Paris later this year and I'm about to book a couple nights in Cape Town. I certainly won't continue to make this card a heavy spender, but I think it's totally worth putting $12k per year on it still, that's all. Believe me, I'm bummed -- this was the card I was most excited to get when I discovered it due to the bonus nights. But I'm not going to throw it away.
Parachute07 is offline  
Old Apr 6, 2015, 9:49 am
  #3036  
 
Join Date: Sep 2013
Location: ATL
Posts: 52
For those that have applied recently, did you freeze the 2 bureaus that the wiki suggests?
jonathoneskel is offline  
Old Apr 6, 2015, 10:28 am
  #3037  
 
Join Date: Aug 2014
Posts: 101
Originally Posted by jonathoneskel
For those that have applied recently, did you freeze the 2 bureaus that the wiki suggests?
Abso-freakin-lutely. I had trouble opening a checking account with them without those frozen. A few months later, app'd the personal version of the CC and got approved for my highest limit card with no issues. I would definitely freeze those if you can.....unless you don't apply often and/or don't have any variations out there in phone number, name, etc. Read around online -- everyone will tell you to freeze those for a US Bank app.
Parachute07 is offline  
Old Apr 6, 2015, 10:45 am
  #3038  
 
Join Date: Jan 2014
Posts: 41
I cancelled my business card yesterday - They give you 30 days from the day you were approved. I was on the 30th day, but they will be refunding me the annual fee:

Good morning and thank you for contacting U.S. Bancorp Service Center, Inc. via our Website.

We have valued your relationship and regret to learn of your decision to close your account. We have closed your account per your request. All fees and/or Interest Charges have been credited. These credits will bring your account to zero.
cwebjohn is offline  
Old Apr 6, 2015, 11:56 am
  #3039  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 29,763
Originally Posted by Parachute07
As for international, CC clearly doesn't have wild coverage -- but I've got a few nights booked in Paris later this year and I'm about to book a couple nights in Cape Town. I certainly won't continue to make this card a heavy spender, but I think it's totally worth putting $12k per year on it still, that's all. Believe me, I'm bummed -- this was the card I was most excited to get when I discovered it due to the bonus nights. But I'm not going to throw it away.
Paris properties are meh. We stayed at the Champs location last Fall, only because it would save us the IHG pts. Tiny tiny (and dark too) room, even smaller than the HI Notre Dame that is our go-to IHG redemption. Almost no lobby to speak of with just a small counter for check in like a 2 star hotel. Kind of shocking. However it did save a few hundred euros.

Cape Town's property is in a very good location. No elite recognition whatsoever but that is the norm of CC properties. Room is on the small side but with clean line decor it is bright and pleasant. We were given a room on the 1st floor with 2 sides of window - one side facing the parking outside but the other side facing the small marina adjacent to the hotel. So that was nicer than having rooms straightly facing the parking / street.
Happy is offline  
Old Apr 6, 2015, 2:49 pm
  #3040  
 
Join Date: Oct 2013
Posts: 166
Originally Posted by cwebjohn
I cancelled my business card yesterday - They give you 30 days from the day you were approved. I was on the 30th day, but they will be refunding me the annual fee:

Good morning and thank you for contacting U.S. Bancorp Service Center, Inc. via our Website.

We have valued your relationship and regret to learn of your decision to close your account. We have closed your account per your request. All fees and/or Interest Charges have been credited. These credits will bring your account to zero.
Did you get to keep your bonus offer?
adschnei is offline  
Old Apr 7, 2015, 12:40 pm
  #3041  
 
Join Date: Sep 2013
Location: ATL
Posts: 52
Originally Posted by Parachute07
Abso-freakin-lutely. I had trouble opening a checking account with them without those frozen. A few months later, app'd the personal version of the CC and got approved for my highest limit card with no issues. I would definitely freeze those if you can.....unless you don't apply often and/or don't have any variations out there in phone number, name, etc. Read around online -- everyone will tell you to freeze those for a US Bank app.
Thanks, will send out a letter tomorrow. Only 1 app in last 5 months but don't want to chance it.
jonathoneskel is offline  
Old Apr 7, 2015, 3:44 pm
  #3042  
 
Join Date: Aug 2013
Posts: 236
I have the business version of the Club Carlson card and was able to get the annual fee waived for this year after complaining about this massive devaluation. The first time I called I was offered nothing. Second call was the charm.
rjs11 is offline  
Old Apr 7, 2015, 4:16 pm
  #3043  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 29,763
Originally Posted by rjs11
I have the business version of the Club Carlson card and was able to get the annual fee waived for this year after complaining about this massive devaluation. The first time I called I was offered nothing. Second call was the charm.
When was your AF billed? Did you get the renewal bonus pts already or still waiting for them?
Happy is offline  
Old Apr 7, 2015, 6:58 pm
  #3044  
 
Join Date: Sep 2012
Posts: 4,431
I called twice to get either AF refunded or a points bonus for compensation, and both times hit a brick wall. But some people seem to be having good success in getting either AF, points, or both. I've had this card for only 6 months or so and stopped using it the moment I hit spend requirement. I'm sure many people did the same. Anybody in the same boat as me able to get some sort of compensation?
DaveInLA is offline  
Old Apr 7, 2015, 9:03 pm
  #3045  
 
Join Date: Aug 2014
Posts: 102
Originally Posted by Boraxo
No doubt nice for those who can do so, but not for me as I will be unable use my points until summer 2016 - when I was hoping to do so at some of the better properties in Europe. Now these have basically been devalued 50%
I was able to find availability in nice European properties as far out as October 2016. Not all of them were available that far out, but at least some were, like The Mayfair in London.
HBKFan75 is offline  


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