Go Back  FlyerTalk Forums > Miles&Points > Credit, Debit and Prepaid Card Programs > Citi | ThankYou Rewards
Reload this Page >

Report Citi Prestige Success/Fail $250 airline expense reimbursements (2015-2018).

Report Citi Prestige Success/Fail $250 airline expense reimbursements (2015-2018).

    Hide Wikipost
Old Jan 10, 18, 12:39 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: frudd38
Wiki Link
Credit appears on the billing statement for the month the fee/charge hit. It is not an instantaneous credit that you'll see in the account online, it only applies at close of statement.

The year your purchase counts against is based on the statement date, not date of purchase. Tickets purchased late in the year, especially in December, will almost certainly count against the benefit in the following calendar year. Do not wait until the end of the calendar year to use your credits!

Summary of reimbursement options by airline

Please edit the wikipost to add your specific knowledge of airlines.

Aer Lingus: Tickets work
Air Asia: Tickets worked booked on airline site.
Air Canada: Tickets (via travel agent) work. Bag fees work
Air France: Award fees work
Alaska Airlines: Tickets work. In-flight food does not. Gift certificates do not.
Allegiant: Tickets work, with effort.
Atlantic Airways: Tickets work.
American Airlines: Gift certificates work. Status challenge payment works. In-flight food works. Tickets Work Baggage Fees at Airport works.
ANA: Award taxes
Avianca: Upgrade fees work.
British Airways: Tickets work.
Cebu Pacific: Tickets and bag fees work.
China Airlines: Tickets work.
Delta: Bag fees work. Tickets work. Gift cards work.
Emirates: Gift shop purchases work.
Etihad: Award taxes/fees work
EVA: Sky Shop
Frontier: Ticketing online works 6/18/17
Hawaiian: Bag fees work.
JetBlue: Bag fees work. Tickets work.
KLM: Tickets work.
Korean Air: Ticket (via travel agent) works.
Lufthansa: Tickets work.
Malaysia Airlines: Tickets Work
Qatar Airways: Tickets work.
Turkish Airlines: Tickets work. Upgrade fees work.
Southwest: Gift certificates work. Award fees work. In-flight meal purchases do not work.
Sun Country: Tickets work.
Thomas Cook Airlines: flight from UK to USA, priced in GBP, worked
United: Gift certificates work. Tickets work.
Virgin Atlantic: taxes+YQ for award ticket worked
Points + Cash booking via TY portal: Yes, after manual request.
Print Wikipost

Old Jun 30, 16, 9:27 am
  #241  
 
Join Date: Jan 2015
Location: KCGX
Posts: 144
AA inflight food purchase received a credit and categorized as dining spend.
ElCaminoReal is offline  
Old Jul 12, 16, 12:02 pm
  #242  
 
Join Date: May 2010
Location: AZ
Programs: AA Million Miler, Bonvoy Lifetime Gold, Global Entry
Posts: 187
I used points and cash to purchase an AA flight through the citi reward site and so far have not received reimbursement. It seemed intuitive that purchasing airline tickets through the citi site would be reimbursed but perhaps not. The coding is:
CL *TRIP CHARGES TRIPCHRG.COM IDCollapse Details
Additional Details
Transaction Type: Purchases
Posted Date: Jun. 28, 2016
Category: Other TravelTRAVEL AGENCY AND TOUR OPERATORS
Reference Number: 0T2J6W00
Merchant Country: United States
scottinaz is offline  
Old Jul 12, 16, 6:41 pm
  #243  
Hilton Contributor Badge
 
Join Date: Nov 2008
Location: Snohomish, WA
Programs: AS MVP Gold, HHonors Diamond
Posts: 2,648
Check the wiki at the top of this post. You have to manually request the credit when you do a points + cash booking through the TY portal. There's even a link in the wiki to the post that describes this.

Neil
missamo80 is offline  
Old Jul 13, 16, 6:05 pm
  #244  
 
Join Date: Mar 2011
Posts: 94
Originally Posted by scottinaz View Post
This seems like a dumb question but I did not get the result I thought was obvious so here goes.
I used points and cash to purchase tickets an AA through the citi travel site. I purposely made the cash part $250 expecting to get reimbursed through the Prestige Air Travel Credit. Unfortunately I do not see the credit on my statement. Is there some reason airline travel with cash and points is not eligible for the credit?
I did the same thing back in February and my airline credit has never posted. Before I made the booking I even asked them to confirm that this would qualify for the credit and they said that it would. I sent a secure message asking where the credit was and they said it should post after 8 weeks or something like that, but it never did. I intended to follow up but haven't because I subsequently purchased additional direct airfare that should qualify for the credit.
Julie17 is offline  
Old Jul 14, 16, 1:30 pm
  #245  
 
Join Date: May 2010
Location: AZ
Programs: AA Million Miler, Bonvoy Lifetime Gold, Global Entry
Posts: 187
Originally Posted by Julie17 View Post
I did the same thing back in February and my airline credit has never posted. Before I made the booking I even asked them to confirm that this would qualify for the credit and they said that it would. I sent a secure message asking where the credit was and they said it should post after 8 weeks or something like that, but it never did. I intended to follow up but haven't because I subsequently purchased additional direct airfare that should qualify for the credit.
I sent citi a message asking them to apply the charge to my airline credit so we will see what they say. If not I also made a reservation directly with SAS so that might trigger the reimbursement also. This does seem like an obvious fault Citi should fix, after all it is their travel site.
scottinaz is offline  
Old Jul 18, 16, 10:33 am
  #246  
 
Join Date: Aug 2003
Location: Seattle, WA. USA
Programs: MR, AA, UA, DL, AVIS and growing
Posts: 915
Originally Posted by Julie17 View Post
I did the same thing back in February and my airline credit has never posted. Before I made the booking I even asked them to confirm that this would qualify for the credit and they said that it would. I sent a secure message asking where the credit was and they said it should post after 8 weeks or something like that, but it never did. I intended to follow up but haven't because I subsequently purchased additional direct airfare that should qualify for the credit.


Citi is a screwed up BANK!

Contact Consumer Financial Protection Bureau and the Presidential Escalation department will send you response within one week!

Terrible bank when asking for reimbursement and rewards in a timely manner.
euromannn is offline  
Old Jul 18, 16, 1:11 pm
  #247  
 
Join Date: May 2010
Location: AZ
Programs: AA Million Miler, Bonvoy Lifetime Gold, Global Entry
Posts: 187
I have to admit this has never happened to me. I called the Citi Prestige contact number, went through the automated menu and asked for a representative. I was told call volume was large and to call back later followed by a hang up. I was expecting to be put on hold but not hung up on, pretty poor customer service for the Prestige Card.
scottinaz is offline  
Old Jul 19, 16, 9:53 am
  #248  
 
Join Date: Jul 2016
Posts: 1
Airline Credit

Question: I want to use my $250 airline credit (AA). Should i just go on AA.com website and purchase their gift card with Prestige card and the Credit should apply next billing cycle ? Also I opened the card in March 2016, does that mean I get $250 credit (March-dec 2016) and Another $250 credit (from Jan-Marc 2017) ? I am planning to cancel the card in March 2017.

Thank you for your help/answers.
ajmdmba is offline  
Old Jul 19, 16, 11:05 am
  #249  
Hilton Contributor Badge
 
Join Date: Nov 2008
Location: Snohomish, WA
Programs: AS MVP Gold, HHonors Diamond
Posts: 2,648
Check the wiki at the top of this page. It tells you if gift certificate purchases work for American Airlines, and what the credit cycle is.

Neil
missamo80 is offline  
Old Jul 19, 16, 3:33 pm
  #250  
 
Join Date: Jun 2008
Posts: 52
I'm planning on using the Prestige card to purchase Economy Plus upgrades on an upcoming United flight. This will qualify for airline expense reimbursement, right?
sjwoo is offline  
Old Jul 19, 16, 3:37 pm
  #251  
 
Join Date: Sep 2015
Location: SFO
Posts: 2,964
Originally Posted by sjwoo View Post
I'm planning on using the Prestige card to purchase Economy Plus upgrades on an upcoming United flight. This will qualify for airline expense reimbursement, right?
Yep
Troopers is offline  
Old Jul 24, 16, 12:37 pm
  #252  
 
Join Date: Jun 2015
Posts: 13
Can I book a refundable ticket and have the credit applied? Anyone have experience with this?
acslaterbro is offline  
Old Jul 30, 16, 10:31 am
  #253  
 
Join Date: Dec 2012
Location: Chicago, IL
Posts: 341
I searched the thread but didn't see an answer... Does anyone know if the Prestige credit would work for an Alaska ticket that also includes one of the $99 companion fares? I was assuming it would work but was hoping that the companion fare didn't somehow change the tickets to make them come from some third party or something.
Nirvana91 is offline  
Old Jul 30, 16, 4:12 pm
  #254  
Hilton Contributor Badge
 
Join Date: Nov 2008
Location: Snohomish, WA
Programs: AS MVP Gold, HHonors Diamond
Posts: 2,648
The companion fare is just a discount code, it doesn't change how the ticket is charged. The charge still comes from Alaska.

Neil
missamo80 is offline  
Old Aug 3, 16, 8:21 pm
  #255  
 
Join Date: Mar 2013
Programs: HHonors Gold, Thank You Citi Rewards
Posts: 51
Korean Air

Does anyone know if baggage fees on Korean Air or Asiana Air are covered with the $250 airline expense reimbursement offered by the Prestige card??
Chimmy31 is offline  

Thread Tools
Search this Thread
Search Engine: