Jun 8, 2015, 11:36 am
Last edit by: swag
Reimbursement times vary but seem to have improved in 2017, now about 2 weeks is most common. See this thread for details.
Starting for reservations made on or after July 23, 2017, this benefit will give you the average nightly rate on stays of 4+ nights, and will NOT include taxes.
FAQ
Will I be able to earn points on rooms booked via the Concierge?
Yes
What rates can the Concierge book?
Any rate you can book online at the hotel website should be bookable by the Concierge.
Are taxes included in the 4th night refund?
Currently yes. For reservations made on or after July 23, 2017, this will change and taxes will not be included.
How to book.
By phone: 1-561-922-0158 (concierge direct), or call the toll free number on the back of your card.
By email: Send to [email protected].
Include:
Terms & Conditions: https://www.citi.com/credit-cards/additional-info/citi.action?ID=AdditionalInfo-CitiPrestige
Starting for reservations made on or after July 23, 2017, this benefit will give you the average nightly rate on stays of 4+ nights, and will NOT include taxes.
FAQ
Will I be able to earn points on rooms booked via the Concierge?
Yes
What rates can the Concierge book?
Any rate you can book online at the hotel website should be bookable by the Concierge.
Are taxes included in the 4th night refund?
Currently yes. For reservations made on or after July 23, 2017, this will change and taxes will not be included.
How to book.
By phone: 1-561-922-0158 (concierge direct), or call the toll free number on the back of your card.
By email: Send to [email protected].
Include:
- Your name & email
- Last 4 digits of your card number
- Hotel name (plus address or link if it may be confused with a similar named property)
- Stay dates
- Number of guests in the room
- Any rate type requests (AAA, AARP, etc)
- Your hotel chain loyalty number, if applicable
Terms & Conditions: https://www.citi.com/credit-cards/additional-info/citi.action?ID=AdditionalInfo-CitiPrestige
Anybody used the Citi Prestige 4th night free hotel benefit? (Dec 2014 - Jul 22,2017)
Nov 22, 2015, 1:01 pm
#676
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 4,548
My understanding, based on what the CWT rep (the person who actually books the room, not the original person who takes the request) told me is that the fourth night is free and thus refunded. (IIRC, you don't get any extra fee or the taxes refunded for the fourth night - just the basic charge for that night.) Thus, it's not simply a matter of getting 25 percent of your bill refunded. For instance, if your nightly bill is, say, 2000 + 2500 + 2000 + 3000, you get 3000 refunded. Can't say for sure how this will work with the deal you're trying to secure, especially since it hinges on how the RC calculates its 3 for 2 deal, but good luck!
You will know how much they will credit when you make the booking: the quote includes the amount of the 4th night credit.
Agree with your numbers above, BTW. The 4th night is 3k, you should get 3k.
HOWEVER, I am at a hotel that has a 'stay 5 pay 4' plan. So they discount each night 20%. I will be charged one set amount on each of the 5 days. As a result cwt/citi has said they will pay for the 4th night at 80% of the single night rate. Basically stay 5 pay 3.2...works for me.
All depends on how the hotel books the rate.
Nov 22, 2015, 1:04 pm
#677
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Benicia, California, USA
Programs: AA PLT,AS,UA PP,J6,FB,EY,LH,SQ,HH Dmd,Hyatt Glbl,Marriott Plat,IHG Plat,Accor Gold
Posts: 10,820
Well, it depends on the country and how the hotel charges. If the quote is for a room "including all taxes" that is what CWT/Citi will refund.
You will know how much they will credit when you make the booking: the quote includes the amount of the 4th night credit.
Agree with your numbers above, BTW. The 4th night is 3k, you should get 3k.
HOWEVER, I am at a hotel that has a 'stay 5 pay 4' plan. So they discount each night 20%. I will be charged one set amount on each of the 5 days. As a result cwt/citi has said they will pay for the 4th night at 80% of the single night rate. Basically stay 5 pay 3.2...works for me.
All depends on how the hotel books the rate.
You will know how much they will credit when you make the booking: the quote includes the amount of the 4th night credit.
Agree with your numbers above, BTW. The 4th night is 3k, you should get 3k.
HOWEVER, I am at a hotel that has a 'stay 5 pay 4' plan. So they discount each night 20%. I will be charged one set amount on each of the 5 days. As a result cwt/citi has said they will pay for the 4th night at 80% of the single night rate. Basically stay 5 pay 3.2...works for me.
All depends on how the hotel books the rate.
Nov 22, 2015, 3:49 pm
#678
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,943
Well, it depends on the country and how the hotel charges. If the quote is for a room "including all taxes" that is what CWT/Citi will refund.
You will know how much they will credit when you make the booking: the quote includes the amount of the 4th night credit.
Agree with your numbers above, BTW. The 4th night is 3k, you should get 3k.
HOWEVER, I am at a hotel that has a 'stay 5 pay 4' plan. So they discount each night 20%. I will be charged one set amount on each of the 5 days. As a result cwt/citi has said they will pay for the 4th night at 80% of the single night rate. Basically stay 5 pay 3.2...works for me.
All depends on how the hotel books the rate.
You will know how much they will credit when you make the booking: the quote includes the amount of the 4th night credit.
Agree with your numbers above, BTW. The 4th night is 3k, you should get 3k.
HOWEVER, I am at a hotel that has a 'stay 5 pay 4' plan. So they discount each night 20%. I will be charged one set amount on each of the 5 days. As a result cwt/citi has said they will pay for the 4th night at 80% of the single night rate. Basically stay 5 pay 3.2...works for me.
All depends on how the hotel books the rate.
1) 1=$1000; 2=$1000; 3=0; 4=$1000 (citi comped)
2) 1=$1000; 2=$1000; 3=$1000; 4=0 (in the event the hotel grants 4th rather than 3rd night "free" on the bill)
2) 1=$666; 2=$666; 3=$666; 4=$1000 (citi comped)
3) 1=$750; 2=$750; 3=$750; 4=$750 (citi comped)
Nov 22, 2015, 7:37 pm
#679
Join Date: Oct 2010
Location: BOS
Posts: 814
For those of you who are loyal to Hyatt... is it possible to book a room for myself and a family member through this 4th night free benefit and credit the night/stay credit to my brother even though I'm the primary guest? I wouldn't attach my HGP # onto the reservation, only my family member's.
Nov 23, 2015, 6:36 am
#680
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
Nov 23, 2015, 12:46 pm
#681
Join Date: Mar 2004
Location: Baltimore MD
Posts: 3,457
Well, it depends on the country and how the hotel charges. If the quote is for a room "including all taxes" that is what CWT/Citi will refund.
You will know how much they will credit when you make the booking: the quote includes the amount of the 4th night credit.
Agree with your numbers above, BTW. The 4th night is 3k, you should get 3k.
HOWEVER, I am at a hotel that has a 'stay 5 pay 4' plan. So they discount each night 20%. I will be charged one set amount on each of the 5 days. As a result cwt/citi has said they will pay for the 4th night at 80% of the single night rate. Basically stay 5 pay 3.2...works for me.
All depends on how the hotel books the rate.
You will know how much they will credit when you make the booking: the quote includes the amount of the 4th night credit.
Agree with your numbers above, BTW. The 4th night is 3k, you should get 3k.
HOWEVER, I am at a hotel that has a 'stay 5 pay 4' plan. So they discount each night 20%. I will be charged one set amount on each of the 5 days. As a result cwt/citi has said they will pay for the 4th night at 80% of the single night rate. Basically stay 5 pay 3.2...works for me.
All depends on how the hotel books the rate.
FDW
So were you upfront about the 5th night free? Citi may be less happy about a third night free (and then their fourth night). I'm thinking the best way for me to do the free third night (pay 2, stay 3) plus the fourth free via citi is to make the res and then transfer it over to Citi after confirming that night four is actually getting charged. I'd have one of these scenarios (and would clearly prefer 1 or 3). If I can make the res myself, I could confirm these details before transferring over to citi.
1) 1=$1000; 2=$1000; 3=0; 4=$1000 (citi comped)
2) 1=$1000; 2=$1000; 3=$1000; 4=0 (in the event the hotel grants 4th rather than 3rd night "free" on the bill)
2) 1=$666; 2=$666; 3=$666; 4=$1000 (citi comped)
3) 1=$750; 2=$750; 3=$750; 4=$750 (citi comped)
1) 1=$1000; 2=$1000; 3=0; 4=$1000 (citi comped)
2) 1=$1000; 2=$1000; 3=$1000; 4=0 (in the event the hotel grants 4th rather than 3rd night "free" on the bill)
2) 1=$666; 2=$666; 3=$666; 4=$1000 (citi comped)
3) 1=$750; 2=$750; 3=$750; 4=$750 (citi comped)
FDW
Nov 24, 2015, 9:19 am
#682
Join Date: May 2014
Posts: 51
used the benefit for the first time.
booked a prepaid rate on 9/2 for a 4 night stay beginning on 10/4. Was charged the full prepaid amount on 9/8.
Stay completed and credit was posted on 11/24.
booked a prepaid rate on 9/2 for a 4 night stay beginning on 10/4. Was charged the full prepaid amount on 9/8.
Stay completed and credit was posted on 11/24.
Nov 24, 2015, 11:14 am
#683
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
My understanding, based on what the CWT rep (the person who actually books the room, not the original person who takes the request) told me is that the fourth night is free and thus refunded. (IIRC, you don't get any extra fee or the taxes refunded for the fourth night - just the basic charge for that night.) Thus, it's not simply a matter of getting 25 percent of your bill refunded. For instance, if your nightly bill is, say, 2000 + 2500 + 2000 + 3000, you get 3000 refunded. Can't say for sure how this will work with the deal you're trying to secure, especially since it hinges on how the RC calculates its 3 for 2 deal, but good luck!
In either case when you get the quote and then when you get the final booking the total refund amount is stated in bold at the bottom.
Nov 28, 2015, 12:18 pm
#684
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
Is Mukul Resort in Nicaragua eligible for 4th night free benefit?
I am wondering if anyone knows if the Mukul Resort in Nicaragua is in the CTW portfolio of hotels that would therefore be eligible for the Citi Prestige 4th Night Free benefit. Anyone know? Thanks so much!
Nov 28, 2015, 2:00 pm
#685
Join Date: Apr 2013
Posts: 225
Others may know for certain, but I would hazard a guess that it should be fine. The resort comes up on Expedia, for example. Just call the concierge and try! I am curious if it will work, and wish you success.
Nov 28, 2015, 8:47 pm
#686
Join Date: Sep 2012
Posts: 4,431
The riad I'm looking at in Marrakech doesn't appear on the CWT website, so I assume I can't get the 4th night free. But the bloggers constantly say that the 4th night applies to any hotel. Is that just them blowing smoke to get people to sign up? Or is there something I'm missing?
Nov 29, 2015, 4:41 am
#688
Join Date: Jun 2012
Posts: 2,342
Also, not all hotels bookable by CWT shows up on the website. Your best bet is to call.
Nov 29, 2015, 11:07 am
#689
Join Date: Nov 2008
Location: ORD
Programs: AA PLT
Posts: 2,781
As a data point, I just made a booking that did not appear on the GDS I have access to through work, so I wasn't optimistic about CWT being able to book it, but emailed the concierge anyway. To my surprise, I received a quote. When I went to book it, the agent advised that since it was bookable on Expedia, they could access it as well.
Nov 29, 2015, 6:50 pm
#690
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
As a data point, I just made a booking that did not appear on the GDS I have access to through work, so I wasn't optimistic about CWT being able to book it, but emailed the concierge anyway. To my surprise, I received a quote. When I went to book it, the agent advised that since it was bookable on Expedia, they could access it as well.