Jun 8, 2015, 11:36 am
Last edit by: swag
Reimbursement times vary but seem to have improved in 2017, now about 2 weeks is most common. See this thread for details.
Starting for reservations made on or after July 23, 2017, this benefit will give you the average nightly rate on stays of 4+ nights, and will NOT include taxes.
FAQ
Will I be able to earn points on rooms booked via the Concierge?
Yes
What rates can the Concierge book?
Any rate you can book online at the hotel website should be bookable by the Concierge.
Are taxes included in the 4th night refund?
Currently yes. For reservations made on or after July 23, 2017, this will change and taxes will not be included.
How to book.
By phone: 1-561-922-0158 (concierge direct), or call the toll free number on the back of your card.
By email: Send to [email protected].
Include:
Terms & Conditions: https://www.citi.com/credit-cards/additional-info/citi.action?ID=AdditionalInfo-CitiPrestige
Starting for reservations made on or after July 23, 2017, this benefit will give you the average nightly rate on stays of 4+ nights, and will NOT include taxes.
FAQ
Will I be able to earn points on rooms booked via the Concierge?
Yes
What rates can the Concierge book?
Any rate you can book online at the hotel website should be bookable by the Concierge.
Are taxes included in the 4th night refund?
Currently yes. For reservations made on or after July 23, 2017, this will change and taxes will not be included.
How to book.
By phone: 1-561-922-0158 (concierge direct), or call the toll free number on the back of your card.
By email: Send to [email protected].
Include:
- Your name & email
- Last 4 digits of your card number
- Hotel name (plus address or link if it may be confused with a similar named property)
- Stay dates
- Number of guests in the room
- Any rate type requests (AAA, AARP, etc)
- Your hotel chain loyalty number, if applicable
Terms & Conditions: https://www.citi.com/credit-cards/additional-info/citi.action?ID=AdditionalInfo-CitiPrestige
Anybody used the Citi Prestige 4th night free hotel benefit? (Dec 2014 - Jul 22,2017)
Nov 29, 2015, 7:38 pm
#691
Join Date: Nov 2008
Location: ORD
Programs: AA PLT
Posts: 2,781
I also have no idea how this is sustainable. The benefit has been renewed for at least another year, though, enjoy it while it lasts!
Nov 29, 2015, 8:16 pm
#692
Suspended
Join Date: Sep 2014
Posts: 3,072
Is this true? As recently as a couple weeks ago, I've seen people speculate that it could disappear for 2016 (or disappear sometime in 2016).
Nov 29, 2015, 8:21 pm
#693
Join Date: Nov 2008
Location: ORD
Programs: AA PLT
Posts: 2,781
There is no expiration date in the T&Cs, and I've made bookings for next year. As I recall, someone mentioned upthread a few months ago that they were unable to make bookings past the end of the year, but that's clearly no longer the case.
Dec 3, 2015, 5:04 pm
#694
Join Date: Jan 2015
Posts: 26
Has anyone received their credit prior to a stay if the rate was completely prepaid?
Dec 3, 2015, 8:08 pm
#695
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Last edited by mia; Dec 4, 2015 at 6:00 am
Dec 3, 2015, 9:46 pm
#696
Join Date: Sep 2012
Posts: 4,431
I'm about the make my first Prestige "4th night free" booking. I sent several hotel options to the Concierge, none of which were on the CWT page. The one I'm most interested in is available, but has a notice -- "This hotel does not accept travel agency IATA support. It is eligible... but please note that once reservation is made, travel agency holds no liability for reservation for any problems encountered with the booking up to and including the stay at the hotel, or with any concerns regarding the third party company".
Realistically, is this something to be concerned about? This is for a riad in Marrakech, so not a major US-brand hotel.
Realistically, is this something to be concerned about? This is for a riad in Marrakech, so not a major US-brand hotel.
Dec 4, 2015, 7:23 am
#697
Join Date: Jan 2015
Posts: 26
Yes, if you use Search this Thread with the keyword prepaid you will find reports, such as post 29.
Dec 4, 2015, 7:30 am
#698
Join Date: Jan 2015
Posts: 26
I'm about the make my first Prestige "4th night free" booking. I sent several hotel options to the Concierge, none of which were on the CWT page. The one I'm most interested in is available, but has a notice -- "This hotel does not accept travel agency IATA support. It is eligible... but please note that once reservation is made, travel agency holds no liability for reservation for any problems encountered with the booking up to and including the stay at the hotel, or with any concerns regarding the third party company".
Realistically, is this something to be concerned about? This is for a riad in Marrakech, so not a major US-brand hotel.
Realistically, is this something to be concerned about? This is for a riad in Marrakech, so not a major US-brand hotel.
Dec 5, 2015, 3:48 am
#699
Join Date: Feb 2014
Location: 10023-Central Park West
Programs: CHASE UNITED CLUB; CITI PRESTIGE； IHG SPIRE AMBASSADOR; RITZ-CARLTON GOLD; Global Entry
Posts: 227
Hi, thanks for the info.
Can an HHONOR diamond book 5 nights and get 4th night free from citi prestige and 5th night free from diamond benefit?
Can an HHONOR diamond book 5 nights and get 4th night free from citi prestige and 5th night free from diamond benefit?
Dec 5, 2015, 8:09 am
#701
Join Date: Sep 2012
Posts: 4,431
Just had CWT book my 4 nights in a riad in Marrakech for March. When citi sent me the proposal, it showed the name of the property, the type of room I want and the price. But the booking confirmation email I received just shows the property and price, but not the room type. Should I call back to add that on?
Dec 9, 2015, 8:34 am
#702
Join Date: Apr 2011
Posts: 302
Need some advice. O have the prestige card and made a booking for a hyatt. My wife is diamond and I wanted to use a DSU, hyatt is telling me in order to do that they will change the primary name on the res to my wifes name. I called citi concierge and spoke to them and the travel agents and they are telling me if that happens it will invalidate the 4th night free. Anyone have any ideas on how to get the DSU applied and not lose 4th night free?
Dec 9, 2015, 9:56 am
#703
Join Date: Nov 2008
Location: ORD
Programs: AA PLT
Posts: 2,781
Need some advice. O have the prestige card and made a booking for a hyatt. My wife is diamond and I wanted to use a DSU, hyatt is telling me in order to do that they will change the primary name on the res to my wifes name. I called citi concierge and spoke to them and the travel agents and they are telling me if that happens it will invalidate the 4th night free. Anyone have any ideas on how to get the DSU applied and not lose 4th night free?
Dec 9, 2015, 10:08 am
#704
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
Need some advice. O have the prestige card and made a booking for a hyatt. My wife is diamond and I wanted to use a DSU, hyatt is telling me in order to do that they will change the primary name on the res to my wifes name. I called citi concierge and spoke to them and the travel agents and they are telling me if that happens it will invalidate the 4th night free. Anyone have any ideas on how to get the DSU applied and not lose 4th night free?
Dec 11, 2015, 10:41 am
#705
Join Date: Jul 2010
Location: 718
Programs: Hyatt Globalist, Hilton Diamond, Marriott Platinum, IHG Diamond
Posts: 967
Does anyone know if this is possible?