Last edit by: StartinSanDiego
This thread is now archived. Please follow the topic here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1986148-chase-closed-my-credit-card-account-s-tales-speculation-2019-thread.html
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html
On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.
Mortgasm provided more detail as follows:
001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
- Did you transfer UR points to someone with a different address? Different last name?
- Did you sell UR points to someone?
- Approximately what percentage of your charges earned less than 5x points in the past 12 months?
- Did a Chase or non-Chase bank recently close one of your credit cards?
- Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
- Is your total credit line with Chase much higher than with other banks?
- Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
- If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
- Did you recently start spending a lot more with Chase than in typical months?
- Is your monthly balance frequently close to your credit limit?
- Approximately what percentage of spending was on gift cards this year?
- How much of your bill do you typically pay using WM or KMart bill payment if any?
- Do you have a Chase mortgage or other account that might be profitable to Chase?
- Has your credit score or credit profile changed recently? As in: significantly more debt, more open credit lines, or a large drop in your credit score?
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html
On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.
Mortgasm provided more detail as follows:
001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
Chase closed my credit card account(s) [Archived 2013-mid 2019]
#451
Join Date: Feb 2009
Posts: 6,607
I live in Nevada, I suppose online gambling is still illegal on a national level and that banks have to comply with those regulations. I'd like to test it where I'm very careful about not raising any red flags and the only red flag is online gambling transactions under different names.
Why would you be using Canada ?
There are numerous online gambling sites accepting Nevada residents that are in the state, the U.S., and offshore. Residents of Nevada have plethora of internet gambling to choose from since it was legalized. The online gambling sites we suggest to Nevada residents are as elite as the real casinos of Las Vegas. Our recommended online gambling sites are secure, licensed, and accept Nevada residents.
#452
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
OP has probably set off every AML, anti-fraud and illegal gaming (yes, Internet gaming is illegal even if you live in Nevada) warning flag that exists. Being fired by Chase and not being able to obtain credit for the conceiveable future are the least of his worries.
Banks measure risk and they get rid of customers where the risk exceeds the benefit.
Banks measure risk and they get rid of customers where the risk exceeds the benefit.
#453
Join Date: Feb 2009
Posts: 6,607
Online gambling within Nevada for Nevada residents was legalized a year or so ago
http://www.gambleonline.co/usa/nevada/
Is online gambling legal in the state of Nevada?
Online gambling was recently legalized in Nevada and you must meet the age requirements to legally gamble online in the state. The state offers state regulates online casinos, sportsbooks, and poker sites. Offshore gambling sites are available in addition to the state gambling sites, are legal, and accept Nevada residents.
http://www.usatoday.com/story/news/n...bling/2123213/
Last edited by flyer4512; Aug 5, 2014 at 8:17 pm
#454
Join Date: May 2004
Programs: AA lifetime platinum, Jet Blue Mosaic
Posts: 438
Why do you need so many credit cards? It doesn't appear that you are doing it for the bonus airline miles.
#455
Formerly known as FTRox87
Join Date: Sep 2012
Location: TX
Programs: AA/US 1M, AS, BA, CX, EK, EY, JL, KE, LH, NH, OS, QF, QR, TG, UA/CO | *$G
Posts: 1,428
Online gambling within Nevada for Nevada residents was legalized a year or so ago
http://www.gambleonline.co/usa/nevada/
Is online gambling legal in the state of Nevada?
Online gambling was recently legalized in Nevada and you must meet the age requirements to legally gamble online in the state. The state offers state regulates online casinos, sportsbooks, and poker sites. Offshore gambling sites are available in addition to the state gambling sites, are legal, and accept Nevada residents.
http://www.usatoday.com/story/news/n...bling/2123213/
http://www.gambleonline.co/usa/nevada/
Is online gambling legal in the state of Nevada?
Online gambling was recently legalized in Nevada and you must meet the age requirements to legally gamble online in the state. The state offers state regulates online casinos, sportsbooks, and poker sites. Offshore gambling sites are available in addition to the state gambling sites, are legal, and accept Nevada residents.
http://www.usatoday.com/story/news/n...bling/2123213/
#456
Moderator: Travel Buzz
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
This all really sucks because I hired a "points coach" who worked for TPG for several years and seemed legitimate and yet didn't mention a single thing about "being careful" and "reading reading reading". At this point if I were to maintain a blog or offer consulting services the first thing I would ever tell anybody is to be extremely careful, read FT as much as possible and then read more. FML
Wait! I thought the TPG and the others offered "free credit card suggestions" and the payoff was giving you the referral links to use. I didn't realize they charge for the service. Holy Moly... a paid consultant should have definitely suggested that you take it easy... I think the usual suggestion is one biz/one personal card per issuer, every 90 days. This has evolved a bit since the olden days, but is still pretty sound advice.
#457
Join Date: Jul 2014
Location: LAX
Programs: Delta, AA, USairways, BA, United, Hilton Honors Diamond, SPG Plat , Marriott, Sixt Platinum
Posts: 122
#458
Join Date: Jul 2014
Location: LAX
Programs: Delta, AA, USairways, BA, United, Hilton Honors Diamond, SPG Plat , Marriott, Sixt Platinum
Posts: 122
OP has probably set off every AML, anti-fraud and illegal gaming (yes, Internet gaming is illegal even if you live in Nevada) warning flag that exists. Being fired by Chase and not being able to obtain credit for the conceiveable future are the least of his worries.
Banks measure risk and they get rid of customers where the risk exceeds the benefit.
Banks measure risk and they get rid of customers where the risk exceeds the benefit.
#459
Join Date: Feb 2009
Posts: 6,607
WSOP which is a licensed by the state of Nevada as an online legal poker site for residents of Nevada and NJ accepts credit cards.
Those credit card laws were established years ago to make it harder to gamble illegally offshore.
http://www.wsop.com/lp/n2017v/?sr=11...m_medium=niche
http://www.wsop.com/online-poker/index-nj.asp
Persons located outside of the State of New Jersey and Nevada, at the time of their activity, may not use the Services for real money play.
If you have already downloaded and installed the WSOP.com software, you can upgrade to a real money account by doing the following. Go to the Cashier in the lobby and click 'deposit'. This will bring up the Cashier screen. In a column along the left side of the Cashier you will see a few payment options.
You will receive an authorization that your credit card request has been successfully granted. You are now ready for real money play and will see a balance of real money in your account. See the Lobby screen for all the games you will be able to join.
Those credit card laws were established years ago to make it harder to gamble illegally offshore.
http://www.wsop.com/lp/n2017v/?sr=11...m_medium=niche
http://www.wsop.com/online-poker/index-nj.asp
Persons located outside of the State of New Jersey and Nevada, at the time of their activity, may not use the Services for real money play.
If you have already downloaded and installed the WSOP.com software, you can upgrade to a real money account by doing the following. Go to the Cashier in the lobby and click 'deposit'. This will bring up the Cashier screen. In a column along the left side of the Cashier you will see a few payment options.
You will receive an authorization that your credit card request has been successfully granted. You are now ready for real money play and will see a balance of real money in your account. See the Lobby screen for all the games you will be able to join.
Last edited by flyer4512; Aug 5, 2014 at 9:34 pm
#460
Suspended
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
You didn't bother to ask where I live, it's not illegal here. Also if you read the latest statements/posts from DOJ their monitor for online gaming has concluded their term. Also not a single indictment for online gambling sites since FTP/Stars in 11. They don't care anymore. On top of that, these charges are going through actual companies so don't know why you brought up SIC codes.
FURTHERMORE, I have spoken with Chase and the reasons I was closed were not gambling related:
-Rapid increase in revolving balances
-Too many requests for credit reviews
I should have read more but I still can't find a good articles/guides on proper etiquette for this game you guys are pros in. I guess my mistakes were applying for too many credit cards in too short a time frame but then I see all these guys doing 8/65/73s and doing card churning with 5 banks simultaneously so it was hard not to splurge.
FURTHERMORE, I have spoken with Chase and the reasons I was closed were not gambling related:
-Rapid increase in revolving balances
-Too many requests for credit reviews
I should have read more but I still can't find a good articles/guides on proper etiquette for this game you guys are pros in. I guess my mistakes were applying for too many credit cards in too short a time frame but then I see all these guys doing 8/65/73s and doing card churning with 5 banks simultaneously so it was hard not to splurge.
Yes we do, however we typically do 5 cards at 5 different banks (I very very seldom ever do more than 1 personal and 1 business per bank within a 3 month timeframe)...if you had followed this pattern then you would have likely had no problems at all.
#461
Join Date: Jul 2014
Location: LAX
Programs: Delta, AA, USairways, BA, United, Hilton Honors Diamond, SPG Plat , Marriott, Sixt Platinum
Posts: 122
You need to spend a little more time reading the thread in this forum...It is all here at your fingertips on FT, but for Gods sake do not hire a points coach...what a waste of $ and you see where it got you
Yes we do, however we typically do 5 cards at 5 different banks (I very very seldom ever do more than 1 personal and 1 business per bank within a 3 month timeframe)...if you had followed this pattern then you would have likely had no problems at all.
Yes we do, however we typically do 5 cards at 5 different banks (I very very seldom ever do more than 1 personal and 1 business per bank within a 3 month timeframe)...if you had followed this pattern then you would have likely had no problems at all.
#462
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,772
Any prudent bank would shut you down whenever it does an Account Review.
You applied 11 cards in 2 months... Is this your hired "point coach" encouraged you to do? Wow.
Rapid request of credit in very short period of time with charges on online gambling... The bank just makes the worst case assumption in its risk assessment model and decide to cut the risk.
#463
Join Date: Aug 2011
Location: Chicago
Posts: 231
While many ppl brought up online gambling, and applying for new cards too fast. Both are valid points and I concurred with both. But I see a third red flag - it is asking for a human review while you have "skeletons" in the closets. The scenario probably went like this:
You: I need a manager to expedite my UR and SW points.
Manager: I have a request to expedite UR and SW points. This is not very common. Let me see what I can do for this person and why he/she need these points so fast.
Manager: This is odd, this person applied for so many cards in such a short time. Does his income sustain so much more credit line? Let me see what type of charges he has. Holy smoke, he has quite a bit of gambling charges. I can see some red flags already and let me forward his/her file to the fraud department.
Fraud department: This person pose a credit risk to Chase. We decided to close the accounts.
There is a saying in flyertalk that slow and steady wins the race. Unfortunately, you were probably too aggressive. It's ok to do that in poker but it's not very prudent in the CC game. I also must add that if you really paid for a points coach and he/she told you to do what you did, then he is not a very good coach.
You: I need a manager to expedite my UR and SW points.
Manager: I have a request to expedite UR and SW points. This is not very common. Let me see what I can do for this person and why he/she need these points so fast.
Manager: This is odd, this person applied for so many cards in such a short time. Does his income sustain so much more credit line? Let me see what type of charges he has. Holy smoke, he has quite a bit of gambling charges. I can see some red flags already and let me forward his/her file to the fraud department.
Fraud department: This person pose a credit risk to Chase. We decided to close the accounts.
There is a saying in flyertalk that slow and steady wins the race. Unfortunately, you were probably too aggressive. It's ok to do that in poker but it's not very prudent in the CC game. I also must add that if you really paid for a points coach and he/she told you to do what you did, then he is not a very good coach.
#464
Used to be 'flymanbeast'
Join Date: Jul 2011
Programs: Delta silver/marriot platinum
Posts: 2,795
Relax for a year or maybe even 2 ...