VeriFLY experiences
Jan 29, 2022, 1:29 am
#1082
Join Date: Jul 2014
Posts: 158
Unsure if others have raised this or not.
Issue I encounter everytime I use the app is that it doesn't recognise my NHS COVID pass as proof of vaccination and this needs to be manually verified. The reason for this is that my travel docs and booking both have my first name, middle name, and surname. BUT the NHS COVID Pass does not have my middle name on it. I've spoken to the NHS and my GP surgery on this and apparently it is a limitation of the NHS COVID Pass that middle names are NOT supported, so there is no way to get this added to the vaccination certificate.
Is there anything VeriFLY can do with this, for example if it's an NHS COVID Pass, accept that there will be no middle name, only first name and surname?
Issue I encounter everytime I use the app is that it doesn't recognise my NHS COVID pass as proof of vaccination and this needs to be manually verified. The reason for this is that my travel docs and booking both have my first name, middle name, and surname. BUT the NHS COVID Pass does not have my middle name on it. I've spoken to the NHS and my GP surgery on this and apparently it is a limitation of the NHS COVID Pass that middle names are NOT supported, so there is no way to get this added to the vaccination certificate.
Is there anything VeriFLY can do with this, for example if it's an NHS COVID Pass, accept that there will be no middle name, only first name and surname?
I assume I will just have to send send the covid pass for manual inspection?
Jan 29, 2022, 1:54 am
#1083
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,844
I have the opposite issue. My NHS COVID pass has First name, Middle name and surname, passport does have middle name but as I have always done the booking is just in First name and Surname, COVID test is booked for Wednesday and is also just First Name and surname as well.
I assume I will just have to send send the covid pass for manual inspection?
I assume I will just have to send send the covid pass for manual inspection?
Jan 29, 2022, 3:13 am
#1084
Join Date: Feb 2012
Location: London
Programs: Sir Ratechaser Seigneur de la Patience d'un Saint (Mucci), BA Silver, Starbucks Gold
Posts: 2,570
Anyone been to Austria since they relaxed their rules from the U.K. on the 24th? I ask because I see from another forum that someone was IDBd at LHR today for not having a PCR (which isn't needed any more if you are jabbed and boosted/recovered). Wondering if VeriFLY or a rogue agent is the culprit here...
Jan 29, 2022, 7:51 am
#1086
Join Date: Jul 2014
Posts: 158
Worse case scenario I check in at the airport with the following:
COVID test with first and last name
NHS COVID pass with first, middle and last name
Passport with first, middle and last name as
Booking in first and last name
Jan 30, 2022, 3:41 am
#1087
Join Date: Mar 2017
Programs: BA GGL, GfL, Hilton Diamond, Hyatt Lifetime Globalist, AllAccor Diamond, Marriott Ambassador Elite
Posts: 1,042
Anyone else struggling with VeriFLY to Spain?
When I try to add a new trip there the only airlines it lets me choose from are American and Aer Lingus.
very odd
When I try to add a new trip there the only airlines it lets me choose from are American and Aer Lingus.
very odd
Jan 30, 2022, 3:53 am
#1088
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,844
Jan 30, 2022, 4:23 am
#1089
Join Date: Mar 2017
Programs: BA GGL, GfL, Hilton Diamond, Hyatt Lifetime Globalist, AllAccor Diamond, Marriott Ambassador Elite
Posts: 1,042
Jan 30, 2022, 1:27 pm
#1090
Join Date: Apr 2005
Location: Portland, OR USA
Programs: BA Silver, Icelandair, IHG Diamond Elite Ambassador, Hertz 5*
Posts: 610
Update - went back to the first page and and have the blue ‘Confirm’ - done!
Anyone having issues with VeriFLY - I have scanned my PLF and got the green tick that the document processed successfully; unfortunately I have the spinning wheel not allowing to the app to move forward.
Anyone having issues with VeriFLY - I have scanned my PLF and got the green tick that the document processed successfully; unfortunately I have the spinning wheel not allowing to the app to move forward.
Last edited by Skyline; Jan 30, 2022 at 1:30 pm Reason: Fixed!
Jan 31, 2022, 4:13 am
#1093
Join Date: Oct 2019
Programs: OW Emerald / BAEC Gold
Posts: 474
Wanted to add my flight from PRG to LHR with BA but the PRG airport is not even included in the departing airport list. Yesterday it still was with only one possible date to enter which was today. I guess it is because you basically do not need verifly to fly to the UK right? But it is weird that AMS or FRA is still in the list.
Jan 31, 2022, 5:23 am
#1094
Join Date: Oct 2005
Programs: BA GGL & GfL, AA LTP, Marriott (sigh) Ambassador, Hilton Diamond
Posts: 3,238
well i ran out of luck i suppose as i am having my first set of issues.
traveling tomorrow ATH-LHR-JFK on BA but an AA ticket.
first there is no option for verifly on ATH-LHR
second i uploaded docs to verifly for LHR-JFK under the BA locator (since flights are on BA metal) and it will not allow me to OLCI
went back and set up a separate trip with my AA PNR
in no instance was i asked to upload my vaccine certificate (only my test) which i presume may be why i cannot OLCI?
whole thing is a mess, already swapped from club suites to old club world to nyc and moved to a horrible seat!
traveling tomorrow ATH-LHR-JFK on BA but an AA ticket.
first there is no option for verifly on ATH-LHR
second i uploaded docs to verifly for LHR-JFK under the BA locator (since flights are on BA metal) and it will not allow me to OLCI
went back and set up a separate trip with my AA PNR
in no instance was i asked to upload my vaccine certificate (only my test) which i presume may be why i cannot OLCI?
whole thing is a mess, already swapped from club suites to old club world to nyc and moved to a horrible seat!
Jan 31, 2022, 9:43 am
#1095
Join Date: Oct 2017
Location: London
Programs: BA Executive Club
Posts: 75
Wanted to add my flight from PRG to LHR with BA but the PRG airport is not even included in the departing airport list. Yesterday it still was with only one possible date to enter which was today. I guess it is because you basically do not need verifly to fly to the UK right? But it is weird that AMS or FRA is still in the list.
I’ve mentioned this to BA on Twitter but unless they upload the flights soon there are going to be a lot of cheesed-off flyers, long checkin queues and potentially delayed departures tomorrow!