Jan 19, 2018, 5:19 pm
Last edit by: makin'miles
New Club World Service 2017
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San José (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montréal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San José (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montréal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
New Club World Service 2017 - catering and bedding – experiences and reactions
Oct 24, 2017, 7:50 am
#481
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,847
BA's media post on yesterday's rollout and PDF, via Speedbird, Trade and media channels:
CLUB WORLD RE-LAUNCH
23 Octobre, 2017
In Club World we are launching a new restaurant style dining experience and will be providing customers with new bedding and amenities from The White Company.
Customers will be able to select their choice of freshly prepared starters and desserts from new display trolleys, which will be served by the crew on to new table settings with elegant crockery and glassware; including cut glass tumblers, stem less wine glass and champagne flutes.
Their main course will be served individually by cabin crew. The carefully curated wine selection will feature white wines and Champagnes presented on top of the trolleys in large, silver wine coolers, while regiments of red wine bottles stand alongside them.
To improve sleep we’re working with The White Company and have introduced new bedding and amenity kits in Club World.
Customers travelling in Club World will be given a super-soft woven blanket with satin trim and a specially developed luxury duvet to improve their quality of sleep, as well as a padded mattress cover giving an extra layer of comfort.
They will also be given a new elegant day cushion which will double up as a fantastic lumber support when working or relaxing on board; plus a luxuriously soft, supremely comfortable large pillow with a bespoke pillowcase. The White Company will also be supplying our new Club World amenity kits.
We will be rolling this out on flights between Heathrow and JFK, New York from October and then on our other routes.
CLUB WORLD RE-LAUNCH
23 Octobre, 2017
In Club World we are launching a new restaurant style dining experience and will be providing customers with new bedding and amenities from The White Company.
Customers will be able to select their choice of freshly prepared starters and desserts from new display trolleys, which will be served by the crew on to new table settings with elegant crockery and glassware; including cut glass tumblers, stem less wine glass and champagne flutes.
Their main course will be served individually by cabin crew. The carefully curated wine selection will feature white wines and Champagnes presented on top of the trolleys in large, silver wine coolers, while regiments of red wine bottles stand alongside them.
To improve sleep we’re working with The White Company and have introduced new bedding and amenity kits in Club World.
Customers travelling in Club World will be given a super-soft woven blanket with satin trim and a specially developed luxury duvet to improve their quality of sleep, as well as a padded mattress cover giving an extra layer of comfort.
They will also be given a new elegant day cushion which will double up as a fantastic lumber support when working or relaxing on board; plus a luxuriously soft, supremely comfortable large pillow with a bespoke pillowcase. The White Company will also be supplying our new Club World amenity kits.
We will be rolling this out on flights between Heathrow and JFK, New York from October and then on our other routes.
Last edited by corporate-wage-slave; Oct 24, 2017 at 12:47 pm
Oct 24, 2017, 7:37 pm
#484
Join Date: Jul 2011
Location: LHR / LAS
Programs: BA GfL, GGL/CCR
Posts: 2,409
the toothpaste looks a good size - thanks for posting ^ as thats the most important thing in there for me. Hope the ear plugs are the squsihy type ones tho - the ones you can squeeze and it magically reforms itself.
The bag itself also a good improvement - looks functional for customers who may wish to reuse them.
The bag itself also a good improvement - looks functional for customers who may wish to reuse them.
Oct 24, 2017, 11:53 pm
#485
Join Date: Apr 2014
Location: Southern California
Posts: 62
CWS - I could have sworn I read on here (maybe by "how may I help you" - that the new CW changes were coming to LAX routes very quickly now, too? However, the media release PDF states again 2018 for rollout for other routes? What are the chances/timelines for getting this up and running on LAX routes?
Thank you. Have a super day. J :-)
Thank you. Have a super day. J :-)
Oct 25, 2017, 12:00 am
#486
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,543
and yes CIHY mentioned lax was going to be next though ‘very quickly’ might be optimistic.
Oct 25, 2017, 1:15 am
#487
Join Date: Oct 2017
Location: West Sussex, UK
Programs: BAEC, Silver
Posts: 148
I’m aware the new CW service is gradually being rolled out across the network, and unfortunately the chances of my flight to ANU in January having it are extremely slim.
However, with regards to the new bedding - did I read somewhere that it’ll be rolled out across the whole network quicker than the service will? Or will it be the same rate as the new service?
However, with regards to the new bedding - did I read somewhere that it’ll be rolled out across the whole network quicker than the service will? Or will it be the same rate as the new service?
Oct 25, 2017, 4:25 am
#489
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,847
CWS - I could have sworn I read on here (maybe by "how may I help you" - that the new CW changes were coming to LAX routes very quickly now, too? However, the media release PDF states again 2018 for rollout for other routes? What are the chances/timelines for getting this up and running on LAX routes?
Thank you. Have a super day. J :-)
Thank you. Have a super day. J :-)
Essentially this is all guess work, so I apart from LAX say Q1 2018, we best assume very little.
Oct 25, 2017, 5:05 am
#491
Join Date: Sep 2012
Location: Balham - Gateway to The South
Programs: BA Bronze
Posts: 2,020
Sad that the amenity kit only contains one moisturiser, by far the most used item for me.
The toothbrush/toothpaste combo and pen look exactly the same.
I am on a night flight JFK- LHR at the end of November so will look forward to giving the new bedding etc a road test.
The toothbrush/toothpaste combo and pen look exactly the same.
I am on a night flight JFK- LHR at the end of November so will look forward to giving the new bedding etc a road test.
Oct 25, 2017, 5:07 am
#492
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,847
Oct 25, 2017, 9:19 am
#494
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,107
I found out about the LAX route from an SME (Subject Matter Expert) puke, they told me that they had an LAX with the new service but it turns out that it’s just a trial on the A380.