Jan 19, 2018, 5:19 pm
Last edit by: makin'miles
New Club World Service 2017
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San José (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montréal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San José (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montréal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
New Club World Service 2017 - catering and bedding – experiences and reactions
Oct 23, 2017, 12:50 pm
#454
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,821
Oct 23, 2017, 1:40 pm
#455
Join Date: Oct 2015
Location: Cape Town
Programs: BA Exec Gold , Qatar Priviledge Club Plat
Posts: 1,584
When will we see the new CE product 
. A bit of a killjoy for those coming off the new CW product then connecting onto Europe in a premium economy style product sold as J .... really lets the overall product down !
. A bit of a killjoy for those coming off the new CW product then connecting onto Europe in a premium economy style product sold as J .... really lets the overall product down !
Oct 23, 2017, 2:21 pm
#457
Join Date: May 2010
Location: UK
Programs: BA Gold
Posts: 1,144
Is there enough demand though for a proper business class product/seat on a shorthaul flight? The average flight within Europe is only two hours so is it necessary? And this is not just BA but for any airline....
Oct 23, 2017, 2:33 pm
#458
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,538
We are not talking about whether passenger A will decide to pay an extra £69 for a POUG to CE here, but whether passenger B will spend their £6,000 for SIN-NCE in F on BA or LX, and whether passenger C will spend their £3,000 for GVA-LAX on BA or AF.
In that particular category (the 2 hour blocktime flight), BA now has the single worst business class product of any significant legacy airline. AF gives better food, much better drinks, pillow, and individual bottle of water, LX gives better food, individual bottle of water and chocolates, OS gives much better food as do IB and TP, BA offers large trays with lots to eat (I don't find it good though), KL, SK, and AY do it better (except the Flybe operated flights) and even LH which was the poor sibling till recently still offers more and better food than BA on their medium flights not to mention better drinks again.
Last edited by orbitmic; Oct 23, 2017 at 2:46 pm
Oct 23, 2017, 2:47 pm
#459
Join Date: May 2010
Location: UK
Programs: BA Gold
Posts: 1,144
But if you have departed in CE and then on to a longhaul CW or vice versa do you not think CE is ok for a couple of hours which is my point. I am a descent sized chap at 6'2 and wouldn't want to be stuck in a CE seat for several hours for example but I find it perfectly adequate for a couple of hours at the start or end of a longhaul flight.
I just don't think for the majority of airlines a full on business class seat/product has enough demand on shorthaul.
Oct 23, 2017, 2:49 pm
#460
Join Date: Jun 2015
Location: LHR, LGW
Programs: BAEC
Posts: 3,439
I look forward to hearing about/seeing the new bedding.
Oct 23, 2017, 2:52 pm
#461
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,538
I also think that it is a shame given the investment in the new JFK CW soft product (and improvement of food on long band CE flights).
Oct 23, 2017, 3:10 pm
#462
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
Given the number of people who seem happy to stump up cash for the apology for a business class 'cabin' that is CE, I'd say there is little doubt that a proper business class shorthaul product would find enough takers.
Oct 23, 2017, 3:21 pm
#464
Join Date: Apr 2009
Location: UK
Programs: MUCCI du gingembre cinquant, CAMRA
Posts: 1,275
Hi Orbitmic.
But if you have departed in CE and then on to a longhaul CW or vice versa do you not think CE is ok for a couple of hours which is my point. I am a descent sized chap at 6'2 and wouldn't want to be stuck in a CE seat for several hours for example but I find it perfectly adequate for a couple of hours at the start or end of a longhaul flight.
I just don't think for the majority of airlines a full on business class seat/product has enough demand on shorthaul.
But if you have departed in CE and then on to a longhaul CW or vice versa do you not think CE is ok for a couple of hours which is my point. I am a descent sized chap at 6'2 and wouldn't want to be stuck in a CE seat for several hours for example but I find it perfectly adequate for a couple of hours at the start or end of a longhaul flight.
I just don't think for the majority of airlines a full on business class seat/product has enough demand on shorthaul.
Oct 23, 2017, 3:25 pm
#465
Join Date: May 2010
Location: UK
Programs: BA Gold
Posts: 1,144
In all honesty, I think you're way off the mark on this.
Given the number of people who seem happy to stump up cash for the apology for a business class 'cabin' that is CE, I'd say there is little doubt that a proper business class shorthaul product would find enough takers.
Given the number of people who seem happy to stump up cash for the apology for a business class 'cabin' that is CE, I'd say there is little doubt that a proper business class shorthaul product would find enough takers.