Apr 16, 2017, 1:12 pm
Last edit by: corporate-wage-slave
Club Europe Catering Guide 2017.
This thread outlines the new arrangements for Club Europe catering, introduced on Sunday 26 March 2017 and due to end on Tuesday 11 September 2018, based on 3 zones. A new Club Europe catering product is due to be launch on Wednesday 12 September 2018, and this is based on 4 bands. The main information piece - in terms of timings and the distance zones for the meals can be found in post 1. The following cross references the photos below against the matrix of options. In addition to the photos, some FTers have written extensively on their experiences so there is more to this thread than the pictures. Also note that there was an increase in food offered on some combinations shortly after the start-up, so the more recent photos may be the best place to start.The previous shorthaul catering guide, now locked but which had the previous 4 band system, is to be found here.
Numbers relate to the post number. Vegetarian means the alternative option provided as standard rather than the pre-ordered versions - which are VLML (Lacto-ovo), AVML (Asia) and VGML (Vegan) . There are differences between the offering in/out of LHR, LGW, LCY+STN. Last update: 833
-------------------------
Note posts before 1-832 are typically the April 2017 menu. 833 and above is from the menu for May 2017.
----
Chef's Chat sheets for:
CE LHR Summer 2017 - Rotation A
http://www.flyertalk.com/forum/28338151-post954.html
http://www.flyertalk.com/forum/28339641-post958.html
-----.
Short Band (UK, France, Ireland, BeNeLux, Germany)
Breakfast: 279, 570 (vegetarian), 629, 674, 821 (Express breakfast for MAN and LBA), 1343 (Vegan), 2285 (Express for LBA and MAN), 2445
Brunch: 180, 289, 469, 563, 685, 716, 2625 (AVML)
Lunch: 207, 545 (diabetic), 644 (first photo), 680 (VLML), 802, 928, 1322 (Kosher), 2284
Afternoon tea: 339, 404 (vegetarian), 480, 600 (VLML), 710 (including low lactose), 800, 882 (gluten free), 1281, 1322 (Kosher), 1673, 2679 (Kosher), 2792
Dinner: 563, 630 (VGML), 669 (Kosher Passover), 771 (VGML LCY) 799, 819 (AVML), 833 (May 2017 menu), 1283, 1287, 1674, 2446, 2616 (Kosher), 2793
Comments on difference between AVML and VLML here.
-----
Medium Band (e.g. Madrid, Nice, Prague, Copenhagen)
Breakfast: 645 (vegetarian), 724 (vegetarian), 1003
Brunch: 199 (VLML), 600 (VLML), 659 (Kosher Passover)
Lunch: 239 (child), 251, 425, 641, 733
Afternoon tea: 332 (also includes vegetarian), 426 (GFML), 813 (Muslim)
Dinner: 456, 551 (also includes VLML), 666, 1004,
1278
-----
Long Band (e.g. Lisbon, Rome, Warsaw, Stockholm).
Breakfast: 195 (vegetarian)
Rest of the day: 306 (LFML), 345, 427, 443, 468, 597, 676, 687, 695, 783 (VLML)
======
NOT MAINTAINED AND OUT OF DATE: The complete Short Haul meal structure for the longer flights as of October 2017 is:
LHR
Meal 1: Chicken / red pepper risotto
Meal 2: Beef cheek
Meal 3: Chicken supreme / gnocchi
Meal 4: Miso glazed cod
Meal 5: Chicken khao soi
Meal 6: Hot smoked salmon linguine
LGW
Meal 1: Thyme roasted chicken
Meal 2: Spicy corn and paneer masala
Meal 3: Thai Penang chicken curry
Meal 4: Roasted red pepper tortellini
Meal 5: Beef and mushroom caserole
Meal 6: Tomato and four cheeses tortellini
Structured into:
Rotation A
LHR outbound
Meal 3
Meal 4
inbound to LHR
Meal 5
Meal 6
Rotation B
LHR outbound
Meal 5
Meal 6
inbound to LHR
Meal 1
Meal 2
Rotation C
LHR outbound
Meal 1
Meal 2
inbound to LHR
Meal 3
Meal 4
===
October 2017 = Rotation C
November 2017 = Rotation A
December 2017 = Rotation B
January 2018 = Rotation C
etc
This thread outlines the new arrangements for Club Europe catering, introduced on Sunday 26 March 2017 and due to end on Tuesday 11 September 2018, based on 3 zones. A new Club Europe catering product is due to be launch on Wednesday 12 September 2018, and this is based on 4 bands. The main information piece - in terms of timings and the distance zones for the meals can be found in post 1. The following cross references the photos below against the matrix of options. In addition to the photos, some FTers have written extensively on their experiences so there is more to this thread than the pictures. Also note that there was an increase in food offered on some combinations shortly after the start-up, so the more recent photos may be the best place to start.The previous shorthaul catering guide, now locked but which had the previous 4 band system, is to be found here.
Numbers relate to the post number. Vegetarian means the alternative option provided as standard rather than the pre-ordered versions - which are VLML (Lacto-ovo), AVML (Asia) and VGML (Vegan) . There are differences between the offering in/out of LHR, LGW, LCY+STN. Last update: 833
-------------------------
Note posts before 1-832 are typically the April 2017 menu. 833 and above is from the menu for May 2017.
----
Chef's Chat sheets for:
CE LHR Summer 2017 - Rotation A
http://www.flyertalk.com/forum/28338151-post954.html
http://www.flyertalk.com/forum/28339641-post958.html
-----.
Short Band (UK, France, Ireland, BeNeLux, Germany)
Breakfast: 279, 570 (vegetarian), 629, 674, 821 (Express breakfast for MAN and LBA), 1343 (Vegan), 2285 (Express for LBA and MAN), 2445
Brunch: 180, 289, 469, 563, 685, 716, 2625 (AVML)
Lunch: 207, 545 (diabetic), 644 (first photo), 680 (VLML), 802, 928, 1322 (Kosher), 2284
Afternoon tea: 339, 404 (vegetarian), 480, 600 (VLML), 710 (including low lactose), 800, 882 (gluten free), 1281, 1322 (Kosher), 1673, 2679 (Kosher), 2792
Dinner: 563, 630 (VGML), 669 (Kosher Passover), 771 (VGML LCY) 799, 819 (AVML), 833 (May 2017 menu), 1283, 1287, 1674, 2446, 2616 (Kosher), 2793
Comments on difference between AVML and VLML here.
-----
Medium Band (e.g. Madrid, Nice, Prague, Copenhagen)
Breakfast: 645 (vegetarian), 724 (vegetarian), 1003
Brunch: 199 (VLML), 600 (VLML), 659 (Kosher Passover)
Lunch: 239 (child), 251, 425, 641, 733
Afternoon tea: 332 (also includes vegetarian), 426 (GFML), 813 (Muslim)
Dinner: 456, 551 (also includes VLML), 666, 1004,
1278
-----
Long Band (e.g. Lisbon, Rome, Warsaw, Stockholm).
Breakfast: 195 (vegetarian)
Rest of the day: 306 (LFML), 345, 427, 443, 468, 597, 676, 687, 695, 783 (VLML)
======
NOT MAINTAINED AND OUT OF DATE: The complete Short Haul meal structure for the longer flights as of October 2017 is:
LHR
Meal 1: Chicken / red pepper risotto
Meal 2: Beef cheek
Meal 3: Chicken supreme / gnocchi
Meal 4: Miso glazed cod
Meal 5: Chicken khao soi
Meal 6: Hot smoked salmon linguine
LGW
Meal 1: Thyme roasted chicken
Meal 2: Spicy corn and paneer masala
Meal 3: Thai Penang chicken curry
Meal 4: Roasted red pepper tortellini
Meal 5: Beef and mushroom caserole
Meal 6: Tomato and four cheeses tortellini
Structured into:
Rotation A
LHR outbound
Meal 3
Meal 4
inbound to LHR
Meal 5
Meal 6
Rotation B
LHR outbound
Meal 5
Meal 6
inbound to LHR
Meal 1
Meal 2
Rotation C
LHR outbound
Meal 1
Meal 2
inbound to LHR
Meal 3
Meal 4
===
October 2017 = Rotation C
November 2017 = Rotation A
December 2017 = Rotation B
January 2018 = Rotation C
etc
Club Europe catering guide
Jun 24, 2017, 8:16 am
#1126
Join Date: Oct 2015
Location: LON
Programs: BA Gold; LH FTL; IHG Diamond; Marriott Gold; ALL Gold
Posts: 1,758
Hmm, I asked on one or two flights a couple of years ago, but was told they didn't have any, so never bothered asking again. Maybe they'd just run out on those flights.
Is there a full CE bar menu anywhere? I feel I should read it!
Is there a full CE bar menu anywhere? I feel I should read it!
Jun 24, 2017, 11:38 am
#1127
Join Date: Aug 2016
Location: Manchester
Programs: BA Silver
Posts: 11
Nlml lhr-man
My lactose free meal was nice but for a flight with such a short flight time there was rather too much.
The flight had 8 rows of CE with one member of staff doing food and drinks. The plane was starting to point down by the time I got my meal. Ate the main and the side salad/fruit plate combo but didn't manage to get to the jelly desert as the crew wanted my tray. Other passengers weren't happy that they couldn't finish their meals. The vegetable sushi for the main had quite a lot of wasabi on it so it might not suit people who are adverse to spicy food.
Overall felt very rushed given the amount of time to eat, meal should have come with a Rennie!
The flight had 8 rows of CE with one member of staff doing food and drinks. The plane was starting to point down by the time I got my meal. Ate the main and the side salad/fruit plate combo but didn't manage to get to the jelly desert as the crew wanted my tray. Other passengers weren't happy that they couldn't finish their meals. The vegetable sushi for the main had quite a lot of wasabi on it so it might not suit people who are adverse to spicy food.
Overall felt very rushed given the amount of time to eat, meal should have come with a Rennie!
Jun 24, 2017, 1:39 pm
#1128
Join Date: Apr 2015
Programs: Some
Posts: 5,264
My lactose free meal was nice but for a flight with such a short flight time there was rather too much.
The flight had 8 rows of CE with one member of staff doing food and drinks. The plane was starting to point down by the time I got my meal. Ate the main and the side salad/fruit plate combo but didn't manage to get to the jelly desert as the crew wanted my tray. Other passengers weren't happy that they couldn't finish their meals. The vegetable sushi for the main had quite a lot of wasabi on it so it might not suit people who are adverse to spicy food.
Overall felt very rushed given the amount of time to eat, meal should have come with a Rennie!
The flight had 8 rows of CE with one member of staff doing food and drinks. The plane was starting to point down by the time I got my meal. Ate the main and the side salad/fruit plate combo but didn't manage to get to the jelly desert as the crew wanted my tray. Other passengers weren't happy that they couldn't finish their meals. The vegetable sushi for the main had quite a lot of wasabi on it so it might not suit people who are adverse to spicy food.
Overall felt very rushed given the amount of time to eat, meal should have come with a Rennie!
Jun 24, 2017, 2:28 pm
#1129
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,851
Doubtless there is one upthread but I couldn't immediately find it. Here is the current LHR CE bar menu, which appears on the Long flights but is available on all CE services. I think the exception is that they are still waiting for champagne on domestic LCY services, some sort of licencing issue. And on shorter services the wine is in mini bottles, other services from a full bottle served by the SCCM.
Jun 24, 2017, 2:38 pm
#1130
Join Date: Oct 2015
Location: LON
Programs: BA Gold; LH FTL; IHG Diamond; Marriott Gold; ALL Gold
Posts: 1,758
Hmmm, well that makes no mention of Baileys - is there anything else they stock that's not listed? Port, perhaps?
Jun 24, 2017, 2:41 pm
#1131
Join Date: Apr 2015
Programs: Some
Posts: 5,264
Doubtless there is one upthread but I couldn't immediately find it. Here is the current LHR CE bar menu, which appears on the Long flights but is available on all CE services. I think the exception is that they are still waiting for champagne on domestic LCY services, some sort of licencing issue. And on shorter services the wine is in mini bottles, other services from a full bottle served by the SCCM.
Jun 24, 2017, 11:45 pm
#1133
Join Date: Jul 2006
Location: Bloomsbury
Programs: BA Silver, AF Ivory
Posts: 2,203
Jun 25, 2017, 8:28 am
#1134
Join Date: Jan 2003
Location: London, UK
Programs: BA Silver
Posts: 146
My lactose free meal was nice but for a flight with such a short flight time there was rather too much.
The flight had 8 rows of CE with one member of staff doing food and drinks. The plane was starting to point down by the time I got my meal. Ate the main and the side salad/fruit plate combo but didn't manage to get to the jelly desert as the crew wanted my tray. Other passengers weren't happy that they couldn't finish their meals. The vegetable sushi for the main had quite a lot of wasabi on it so it might not suit people who are adverse to spicy food.
Overall felt very rushed given the amount of time to eat, meal should have come with a Rennie!
The flight had 8 rows of CE with one member of staff doing food and drinks. The plane was starting to point down by the time I got my meal. Ate the main and the side salad/fruit plate combo but didn't manage to get to the jelly desert as the crew wanted my tray. Other passengers weren't happy that they couldn't finish their meals. The vegetable sushi for the main had quite a lot of wasabi on it so it might not suit people who are adverse to spicy food.
Overall felt very rushed given the amount of time to eat, meal should have come with a Rennie!
I ate only half as I was concerned of the effects it would have on my blood glucose levels. And sure enough my glucose levels jumped up shortly afterwards.
As this same meal was served as Vegetarian, Lactose Free, I'm not convinced that this was the correct meal.
Does anyone know what the Diabetic special meals should be?
Jun 27, 2017, 3:56 pm
#1135
Join Date: Jul 2013
Location: UK
Posts: 221
Reporting back after my LCY-EDI flight yesterday. Sadly no record of my special meal. Cabin crew mentioned this seemed to be happening a lot recently on CE domestics.
3,000 Avios duly given and I made do with the apple crumble.
3,000 Avios duly given and I made do with the apple crumble.
Jun 28, 2017, 1:27 am
#1136
Join Date: Oct 2008
Location: Helsinki
Programs: BA Gold
Posts: 406
CE HEL-LHR food generally good but the whole dinner service weird. What we thought would be a drinks and nuts before the meal turned out to be drinks for your meal. My hubby not happy at all with starter with GT. Dinner was very rushed and over within 40 min after departure on this 2h50min flight. Shouldn't there still be a seperate drink service before the actual meal?
Jun 28, 2017, 1:37 am
#1137
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,545
Jun 28, 2017, 3:13 am
#1138
Join Date: Oct 2011
Posts: 343
CE HEL-LHR food generally good but the whole dinner service weird. What we thought would be a drinks and nuts before the meal turned out to be drinks for your meal. My hubby not happy at all with starter with GT. Dinner was very rushed and over within 40 min after departure on this 2h50min flight. Shouldn't there still be a seperate drink service before the actual meal?
In your instance, it doesn't sound like your flight was overly busy, but I guess the CSM made the call on the day. There could be a multitude of reasons as to why a separate bar was not delivered, but I am struggling to see why on your particular flight. Was Club busy?
Kind regards
BA.MF.CSM
Jun 28, 2017, 3:24 am
#1139
Join Date: Jan 2015
Programs: BAEC Gold
Posts: 1,630
First pass was the tray with starter (salmon) and dessert, quickly followed by the drinks trolley. Main course (chicken) followed and then more drinks. Even on a 4hr flight it all appeared quite frenetic.
Overall good flight and service, with only some soft crackers letting it down.
Jun 28, 2017, 7:54 am
#1140
Join Date: Oct 2008
Location: Helsinki
Programs: BA Gold
Posts: 406
Since new service routines were introduced, on some of the HEL and LIS sectors for example, I have found that there is insufficient time to offer a separate bar round before dinner, where passenger numbers are high. Offering a separate bar round with Club loads of anything more than around 30, is extremely challenging. It doesn't help that on some flights, there are only two crew available to work in Club Europe. On a recent HEL flight, we had 30 customers in Club, only two of us, and as was commented on this very forum from one of our customers, we didn't stop for the whole flight. I gauge that we think the catering is great for our customers but that a full service isn't always achieveable on the day.
In your instance, it doesn't sound like your flight was overly busy, but I guess the CSM made the call on the day. There could be a multitude of reasons as to why a separate bar was not delivered, but I am struggling to see why on your particular flight. Was Club busy?
Kind regards
BA.MF.CSM
In your instance, it doesn't sound like your flight was overly busy, but I guess the CSM made the call on the day. There could be a multitude of reasons as to why a separate bar was not delivered, but I am struggling to see why on your particular flight. Was Club busy?
Kind regards
BA.MF.CSM
Little OT, but regarding HEL-LHR flights with Finnair and BA, I used to think Finnair was the better option, but with recent cutbacks in Finnair service and BA new catering, BA now has the egde. Hopefully, BA gets some routine with the new service concept.