BA "Mad Thursdays" Continue - PRG-MEX in F - £486
#511
Join Date: Sep 2011
Location: London
Programs: BA Gold
Posts: 1,464
At T3 CX F lounge at the moment, with LHR-PRG-LHR-MIA-CUN BPs finally in hand. Was definitely not a smooth check in process, first a few calls made by the agent at the BA CE desk, being finally told they cannot do anything. Off I go to the AA desk, only to be told that 'bloody incompetent BA staff' (frosty ) should be able to do it, if they 'for once did their homework'. So back to BA, I go to the ET desk to find another agent, who finds my booking immediately, and gets me my BPs, unphased by my less than traditional itinerary.
#512
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
In time, this may be the leverage that the airlines are looking for that you knew about the low fare and yet you booked it.
Say goodbye to all such 'mistakes' soon...
#513
Join Date: May 2005
Location: Edinburgh
Posts: 514
At T3 CX F lounge at the moment, with LHR-PRG-LHR-MIA-CUN BPs finally in hand. Was definitely not a smooth check in process, first a few calls made by the agent at the BA CE desk, being finally told they cannot do anything. Off I go to the AA desk, only to be told that 'bloody incompetent BA staff' (frosty ) should be able to do it, if they 'for once did their homework'. So back to BA, I go to the ET desk to find another agent, who finds my booking immediately, and gets me my BPs, unphased by my less than traditional itinerary.
#514
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
By admission , you have put yourself in a predicament should the airline decide at another time to not honor the fare.
In time, this may be the leverage that the airlines are looking for that you knew about the low fare and yet you booked it.
Say goodbye to all such 'mistakes' soon...
In time, this may be the leverage that the airlines are looking for that you knew about the low fare and yet you booked it.
Say goodbye to all such 'mistakes' soon...
If the ticket is cancelled then I have lost nothing....not one penny.
#515
Join Date: Aug 2013
Posts: 8,771
Flying the flag
At T3 CX F lounge at the moment, with LHR-PRG-LHR-MIA-CUN BPs finally in hand. Was definitely not a smooth check in process, first a few calls made by the agent at the BA CE desk, being finally told they cannot do anything. Off I go to the AA desk, only to be told that 'bloody incompetent BA staff' (frosty ) should be able to do it, if they 'for once did their homework'. So back to BA, I go to the ET desk to find another agent, who finds my booking immediately, and gets me my BPs, unphased by my less than traditional itinerary.
#516
Join Date: Feb 2010
Location: Northern Ireland
Posts: 115
Made it!
I can confirm that I spent the entire flight in F and it was a good flight too. I did not even dare glance behind the curtain for fear of being forced into a lesser seat.
As for the return? Tune back in on Sunday (well, Monday AM for most of you). For now I need to work out what I'm doing for the next two days...!
No comments from the crew although they may have something to say when I turn up again on Sunday evening - I believe the same crew will be doing my return leg! The crew at Prague were rather amused by it.
I can confirm that I spent the entire flight in F and it was a good flight too. I did not even dare glance behind the curtain for fear of being forced into a lesser seat.
As for the return? Tune back in on Sunday (well, Monday AM for most of you). For now I need to work out what I'm doing for the next two days...!
No comments from the crew although they may have something to say when I turn up again on Sunday evening - I believe the same crew will be doing my return leg! The crew at Prague were rather amused by it.
Arise, Sir Clearedforlanding
#517
Join Date: Sep 2011
Location: London
Programs: BA Gold
Posts: 1,464
Update from Prague:
I went to board first, but was told there was an error with the fare so I would have to wait until the end to board, possibly facing a downgrade into ET.
After boarding was completed, the manager came to talk to me. She informed me that there was an underlying invalid fare on my ticket, and that I could fly in CE to London, where I should contact CS, and that I faced the risk of a downgrade into Y for the LH flight. Will do so at T5, but if they do not let me travel in F I'll push for a full refund.
Not so sure anymore that AA is honouring this fare either.
I went to board first, but was told there was an error with the fare so I would have to wait until the end to board, possibly facing a downgrade into ET.
After boarding was completed, the manager came to talk to me. She informed me that there was an underlying invalid fare on my ticket, and that I could fly in CE to London, where I should contact CS, and that I faced the risk of a downgrade into Y for the LH flight. Will do so at T5, but if they do not let me travel in F I'll push for a full refund.
Not so sure anymore that AA is honouring this fare either.
#519
Join Date: Dec 2008
Location: London
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,163
Update from Prague:
I went to board first, but was told there was an error with the fare so I would have to wait until the end to board, possibly facing a downgrade into ET.
After boarding was completed, the manager came to talk to me. She informed me that there was an underlying invalid fare on my ticket, and that I could fly in CE to London, where I should contact CS, and that I faced the risk of a downgrade into Y for the LH flight. Will do so at T5, but if they do not let me travel in F I'll push for a full refund.
Not so sure anymore that AA is honouring this fare either.
I went to board first, but was told there was an error with the fare so I would have to wait until the end to board, possibly facing a downgrade into ET.
After boarding was completed, the manager came to talk to me. She informed me that there was an underlying invalid fare on my ticket, and that I could fly in CE to London, where I should contact CS, and that I faced the risk of a downgrade into Y for the LH flight. Will do so at T5, but if they do not let me travel in F I'll push for a full refund.
Not so sure anymore that AA is honouring this fare either.
I take it your ticket was issued on 001 stock?
#520
Join Date: Sep 2011
Location: London
Programs: BA Gold
Posts: 1,464
The manager told me that all bookings were cancelled, but that mine wasn't due to a glitch. Either she knew that BA bookings were cancelled and did not realise I was AA booked and this was due to miscommunication, or AA is not honouring the booking either. (or at least BA operated) I'll update again from T5 after I speak with CS.
#521
Join Date: Dec 2008
Location: London
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,163
BA operated, on 001 stock yes.
The manager told me that all bookings were cancelled, but that mine wasn't due to a glitch. Either she knew that BA bookings were cancelled and did not realise I was AA booked and this was due to miscommunication, or AA is not honouring the booking either. (or at least BA operated) I'll update again from T5 after I speak with CS.
The manager told me that all bookings were cancelled, but that mine wasn't due to a glitch. Either she knew that BA bookings were cancelled and did not realise I was AA booked and this was due to miscommunication, or AA is not honouring the booking either. (or at least BA operated) I'll update again from T5 after I speak with CS.
Thank you for your updates and good luck!
#522
Join Date: Apr 2009
Location: Italy 90% - Rest of the World 10%
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Posts: 2,912
#523
Join Date: Mar 2012
Location: BHX
Programs: BA GGL CCR GfL, SQ Gold, Hyatt Glob, HH Diamond, Marriott Plat, Cafe Nero Loyalty Card (7 Stamps)
Posts: 7,330
Would it not be strange for AA to honour the bookings when BA aren't; given that they profit share on TATL routes?
#524
FlyerTalk Evangelist
Join Date: Nov 2007
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That being said - and even though I have an aa issued ticket - I would accept it if AA also cancelled.
What I would find unacceptable is if AA honours your fare, that BA decides (without communication) not to allow aa ticketed pax into F on BA operated flights and / or not to provide the avios and/or TPs.
#525
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,828
Indeed, and yes thank you for the updates. I think from an EC261 perspective they are on very thin ice now (I am not a lawyer however), though I suppose a three quarters refund won't be a lot of money!