Changes to the Executive Club are now live
Oct 5, 2015, 3:44 pm
#151
Join Date: Oct 2013
Programs: BA Gold GGL
Posts: 1,068
Welcome chris87.
The price will be 30,000 plus the charges. This is because you booked before 28 April so the 'old' rules and Avios charges apply.
I queried this myself and was told that the 'old' Avios debit amounts apply for re-issue of tickets.
All that being said, the agent might not think so immediately. So hang up and call again if you don't get the right response initially. The other thing to say to suggest to the agent to process it and the correct amount might register.
The price will be 30,000 plus the charges. This is because you booked before 28 April so the 'old' rules and Avios charges apply.
I queried this myself and was told that the 'old' Avios debit amounts apply for re-issue of tickets.
All that being said, the agent might not think so immediately. So hang up and call again if you don't get the right response initially. The other thing to say to suggest to the agent to process it and the correct amount might register.
Oct 5, 2015, 4:00 pm
#152
Join Date: Oct 2015
Location: London
Programs: BAEC (Gold), Hilton (Diamond), Le Club Accor (Platinum)
Posts: 171
Thanks very much, speedbird876. I had (obviously) hoped that would be the case but wasn't sure and didn't want to call without some slightly firmer idea of what the right answer should be. Will try tomorrow and see how I get on.
Oct 5, 2015, 4:17 pm
#154
Join Date: Aug 2014
Posts: 2,659
Welcome chris87.
The price will be 30,000 plus the charges. This is because you booked before 28 April so the 'old' rules and Avios charges apply.
I queried this myself and was told that the 'old' Avios debit amounts apply for re-issue of tickets.
All that being said, the agent might not think so immediately. So hang up and call again if you don't get the right response initially. The other thing to say to suggest to the agent to process it and the correct amount might register.
The price will be 30,000 plus the charges. This is because you booked before 28 April so the 'old' rules and Avios charges apply.
I queried this myself and was told that the 'old' Avios debit amounts apply for re-issue of tickets.
All that being said, the agent might not think so immediately. So hang up and call again if you don't get the right response initially. The other thing to say to suggest to the agent to process it and the correct amount might register.
The system doesnt calculate avios for upgrades/downgrades on redemption bookings- i wish it di would make my job a lot easier!!!!
The only times the system can calculate avios amount are a) brand new bookings and b) Uua bookings which are pre travel.
*****Instead just politely mention to the agent that it was booked pre 28 apr which is old avios rules.********
Oct 5, 2015, 4:35 pm
#156
Join Date: Aug 2014
Posts: 2,659
Oct 12, 2015, 4:53 am
#157
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
Welcome to FlyerTalk chris87 and it's good to see that you've stepped out of the shadows. I am hopeful that you will get stuck in. ^
Oct 12, 2015, 8:42 am
#158
Join Date: Jan 2004
Location: ORD, SJD, VNO, sandy places
Programs: AA 1.2MM BIS 'LT' Gld, BA Bronze, AA Plat, now considering SWA.....
Posts: 451
The Facts...for the opinionated Uber-Elites....
Do you know, I think you have no intention to listenling to what some experienced BAEC members are prepared to advise you on here.
You have it in your head that this is somehow BA's fault and they should hold the exisitng rate for you, so perhaps you should just go ahead and complain and see what happens.
You have it in your head that this is somehow BA's fault and they should hold the exisitng rate for you, so perhaps you should just go ahead and complain and see what happens.
To Wit....I could not book my 'upgrades' at the time I booked my original trip...
Because THERE WAS NO OPTION TO DO SO....I then E mailed BA TWICE explaining what had occurred and received the usual " blather"
As for calling BA ????? And your deprecating "advice of BAEC memBers"
I enclude the following.....
'Fax: 001 877 767 7943
(for sending copies of documents or receipts)
British Airways Plc
Customer Relations
PO Box 286118
28361 Bremen
Germany
THIS WAS MY ONLY CONTACT NUMBER.....A FAX IN GERMANY !
What say you now ?
Oct 12, 2015, 8:53 am
#159
Join Date: Jan 2014
Location: LCY
Programs: Mucci des Ancients Matelots
Posts: 769
I have always 'listened' to valid and courteous Advice...I tend to ignore suppositions based on conjecture...
To Wit....I could not book my 'upgrades' at the time I booked my original trip...
Because THERE WAS NO OPTION TO DO SO....I then E mailed BA TWICE explaining what had occurred and received the usual " blather"
As for calling BA ????? And your deprecating "advice of BAEC memBers"
I enclude the following.....
'Fax: 001 877 767 7943
(for sending copies of documents or receipts)
British Airways Plc
Customer Relations
PO Box 286118
28361 Bremen
Germany
THIS WAS MY ONLY CONTACT NUMBER.....A FAX IN GERMANY !
What say you now ?
To Wit....I could not book my 'upgrades' at the time I booked my original trip...
Because THERE WAS NO OPTION TO DO SO....I then E mailed BA TWICE explaining what had occurred and received the usual " blather"
As for calling BA ????? And your deprecating "advice of BAEC memBers"
I enclude the following.....
'Fax: 001 877 767 7943
(for sending copies of documents or receipts)
British Airways Plc
Customer Relations
PO Box 286118
28361 Bremen
Germany
THIS WAS MY ONLY CONTACT NUMBER.....A FAX IN GERMANY !
What say you now ?
Just...wow.
Oct 12, 2015, 9:09 am
#160
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,943
I have always 'listened' to valid and courteous Advice...I tend to ignore suppositions based on conjecture...
To Wit....I could not book my 'upgrades' at the time I booked my original trip...
Because THERE WAS NO OPTION TO DO SO....I then E mailed BA TWICE explaining what had occurred and received the usual " blather"
As for calling BA ????? And your deprecating "advice of BAEC memBers"
I enclude the following.....
'Fax: 001 877 767 7943
(for sending copies of documents or receipts)
British Airways Plc
Customer Relations
PO Box 286118
28361 Bremen
Germany
THIS WAS MY ONLY CONTACT NUMBER.....A FAX IN GERMANY !
What say you now ?
To Wit....I could not book my 'upgrades' at the time I booked my original trip...
Because THERE WAS NO OPTION TO DO SO....I then E mailed BA TWICE explaining what had occurred and received the usual " blather"
As for calling BA ????? And your deprecating "advice of BAEC memBers"
I enclude the following.....
'Fax: 001 877 767 7943
(for sending copies of documents or receipts)
British Airways Plc
Customer Relations
PO Box 286118
28361 Bremen
Germany
THIS WAS MY ONLY CONTACT NUMBER.....A FAX IN GERMANY !
What say you now ?
Anyway, as I have no interest in this anymore I will just conceed that yes you have got me, well done, you win
Last edited by KARFA; Oct 12, 2015 at 10:24 am
Oct 12, 2015, 10:13 am
#161
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,948
I have always 'listened' to valid and courteous Advice...I tend to ignore suppositions based on conjecture...
To Wit....I could not book my 'upgrades' at the time I booked my original trip...
Because THERE WAS NO OPTION TO DO SO....I then E mailed BA TWICE explaining what had occurred and received the usual " blather"
As for calling BA ????? And your deprecating "advice of BAEC memBers"
I enclude the following.....
'Fax: 001 877 767 7943
(for sending copies of documents or receipts)
British Airways Plc
Customer Relations
PO Box 286118
28361 Bremen
Germany
THIS WAS MY ONLY CONTACT NUMBER.....A FAX IN GERMANY !
What say you now ?
To Wit....I could not book my 'upgrades' at the time I booked my original trip...
Because THERE WAS NO OPTION TO DO SO....I then E mailed BA TWICE explaining what had occurred and received the usual " blather"
As for calling BA ????? And your deprecating "advice of BAEC memBers"
I enclude the following.....
'Fax: 001 877 767 7943
(for sending copies of documents or receipts)
British Airways Plc
Customer Relations
PO Box 286118
28361 Bremen
Germany
THIS WAS MY ONLY CONTACT NUMBER.....A FAX IN GERMANY !
What say you now ?
As such, and to honour your lack of ability to use Google (search for it), here is the information I found on the first link when I googled BA Executive Club Germany Contact Us.
By phone Tel: +49 (0)421 55 75 76 7
Fax: +49 (0)421 55 75 86 7
Mon-Fri 0900-1800 hours
Tel: +49 (0) 695 007 1023 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
By post British Airways Executive Club
28365 Bremen
Germany
What say you now?
Oct 12, 2015, 5:51 pm
#162
Join Date: Jan 2004
Location: ORD, SJD, VNO, sandy places
Programs: AA 1.2MM BIS 'LT' Gld, BA Bronze, AA Plat, now considering SWA.....
Posts: 451
Oh say Can you READ....
You're clearly one of the 'special' FT-ers.
As such, and to honour your lack of ability to use Google (search for it), here is the information I found on the first link when I googled BA Executive Club Germany Contact Us.
By phone Tel: +49 (0)421 55 75 76 7
Fax: +49 (0)421 55 75 86 7
Mon-Fri 0900-1800 hours
Tel: +49 (0) 695 007 1023 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
By post British Airways Executive Club
28365 Bremen
Germany
What say you now?
As such, and to honour your lack of ability to use Google (search for it), here is the information I found on the first link when I googled BA Executive Club Germany Contact Us.
By phone Tel: +49 (0)421 55 75 76 7
Fax: +49 (0)421 55 75 86 7
Mon-Fri 0900-1800 hours
Tel: +49 (0) 695 007 1023 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
By post British Airways Executive Club
28365 Bremen
Germany
What say you now?
BTW 1800 = 6:00 PM in the Western World, + 7 hours difference = 10 PM or
22:00. in your World....The office was CLOSED....
Last edited by Prospero; Oct 13, 2015 at 1:23 am Reason: to encourage civil discussion
Oct 13, 2015, 2:51 am
#163
Join Date: Aug 2015
Location: UK
Programs: BA Gold
Posts: 234
Consider being polite and perhaps people will make more of an effort to take those factors into account in the future.
Oct 13, 2015, 3:17 am
#164
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
Oct 13, 2015, 3:28 am
#165
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,943
aafreq we have been through all this 6 months ago when you originally raised this. You received advise from a number of people on here, many of whom are very experienced and knowledgable. Unfortunately you will not accept what anyone is advising you on here and have a set opinion on the matter - which makes me wonder why you bother posting at all really if you are not prepared to listen to anyone.
As I noted 6 months ago, you have it in your head that this is somehow BA's fault and they should hold the exisitng rate for you, so perhaps you should just go ahead and complain and see what happens. Have you actually done that? What was the result?
I can't see anything new in what you are now raising, and unless you have some new facts to report frankly this is a waste of your time raking over old coals as you will receive exactly the same comments as you did 6 months ago.
As I noted 6 months ago, you have it in your head that this is somehow BA's fault and they should hold the exisitng rate for you, so perhaps you should just go ahead and complain and see what happens. Have you actually done that? What was the result?
I can't see anything new in what you are now raising, and unless you have some new facts to report frankly this is a waste of your time raking over old coals as you will receive exactly the same comments as you did 6 months ago.