Originally Posted by aafreq

I have always 'listened' to valid and courteous Advice...I tend to ignore suppositions based on conjecture...

To Wit....I could not book my 'upgrades' at the time I booked my original trip...
Because THERE WAS NO OPTION TO DO SO....I then E mailed BA TWICE explaining what had occurred and received the usual " blather"
As for calling BA ????? And your deprecating "advice of BAEC memBers"

I enclude the following.....

'Fax: 001 877 767 7943
(for sending copies of documents or receipts)

British Airways Plc
Customer Relations
PO Box 286118
28361 Bremen
Germany

THIS WAS MY ONLY CONTACT NUMBER.....A FAX IN GERMANY !
What say you now ?