Examples of Gold treatment in Y?
Jun 10, 2015, 10:36 am
#166
Join Date: Sep 2011
Programs: BA Gold
Posts: 1,076
No recognition whatsoever on BA flights (in line with my expectations). "Thank you" and a friendly chat on QF, magazines from J on MH, free food/drink on domestic AA and even a super nice washbag from J on CI (that's SkyTeam though).
Jun 22, 2015, 12:08 am
#169
Join Date: Feb 2014
Location: Surrey, UK
Programs: BA GGL
Posts: 484
After feeling unrecognised all this time I finally was yesterday in ET on LHR-HEL. Greeted by name at food service and then visited by CSM with offers of anything I needed etc etc. She still knew my name to give me a personalised goodbye. All made me unreasonably happy and sent a "well done". My row mate was also greeted but he seemed underwhelmed by it. Didn't let that spoil my warm, happy glow.
Jun 22, 2015, 12:46 am
#171
Join Date: May 2012
Location: Ipswich
Posts: 7,543
I got a greeting on Friday's FRA-LHR. First time that I can recall in ET and the poor woman looked rather flustered as she clutched her iPad and simply asked if I needed anything. If I hadn’t known about the greeting from here I don't think I would have known what it was.
Jun 22, 2015, 12:58 am
#172
Join Date: Aug 2012
Programs: KLM Plat, BA Bronze
Posts: 383
I was flying WT to HYD. Had a screaming baby next to me, who was going full guns for ages.
I was quietly told by the CC, that if i got up and went and quietly found a seat in WTP no one would say a word. Very happy.
I was quietly told by the CC, that if i got up and went and quietly found a seat in WTP no one would say a word. Very happy.
Jun 22, 2015, 3:17 am
#173
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,949
Purser made made point of coming to check up on me a couple of times on a recent NCE-LHR flight. Greeted me by name, with no iPad in hand (although one assumes he checked it in the galley!)
Jun 22, 2015, 4:33 am
#174
Join Date: Jan 2015
Location: UK
Programs: BA Gold
Posts: 122
On way to MIA last week in WTP had the handshake and greet on the way out, my wife who is silver thinks its hilarious and quite awkward when they ignore her just to ask 'if there is anything I can do to help etc etc'. I've never asked for anything although at some stage I'm dying to ask for a proper cup of coffee from first.
On the way back checking in got the 'thankyou for your business' which was nice and then an upgrade to club for the 2 of us as they had oversold the flight down the back.
So far this year on European flights (10+ segments) I've never had anything not even the welcome and thankyou. They have moved my seat plenty of times from Exit rows into rows 4-10 once they have moved the curtain. I'm not sure that classes as a benefit apart form I can get off quicker
On the way back checking in got the 'thankyou for your business' which was nice and then an upgrade to club for the 2 of us as they had oversold the flight down the back.
So far this year on European flights (10+ segments) I've never had anything not even the welcome and thankyou. They have moved my seat plenty of times from Exit rows into rows 4-10 once they have moved the curtain. I'm not sure that classes as a benefit apart form I can get off quicker
Jun 22, 2015, 6:26 am
#175
Join Date: Oct 2011
Programs: BAEC Gold, HHonors Diamond, IHG DIamond
Posts: 458
I've actually been approached quite a few times on quieter flights by crew, we were impressed on a flight to JFK in WT a few months back when we were provided with WT+ headphones and amenity bags.
Jun 22, 2015, 6:47 am
#176
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
I've just counted up...I've had 36 oneworld flights since having status - although only Silver so far.
Not so much as a 'thanks', other than the usual niceties at the door when leaving the plane. Should I be surprised by that? I'm not really the sort of person who likes to be singled out for special treatment anyway (maybe I'm just a tad jealous when I read some of these stories
), but I find it odd that status is not acknowledged in some way or another.
I'm told that the Asian airlines are much better in this respect. If you like that sort of thing, of course!.
Not so much as a 'thanks', other than the usual niceties at the door when leaving the plane. Should I be surprised by that? I'm not really the sort of person who likes to be singled out for special treatment anyway (maybe I'm just a tad jealous when I read some of these stories
), but I find it odd that status is not acknowledged in some way or another. I'm told that the Asian airlines are much better in this respect. If you like that sort of thing, of course!.
Jun 22, 2015, 9:04 am
#177
Join Date: May 2010
Location: Dublin
Programs: EI AC Silver, BAEC Gold
Posts: 369
My Data points.
Last week. First two flights in WT as a gold. 1st no recognition. 2nd Introduction by CM, newspaper and WT+ amenity pack and headset. Done in a discrete and genuine manner.
Prior to Gold many flights on BA as a silver in WT/WT+ and CW, no recognition.
Last month. First flights on CX in WT+ as a BA silver, Introduction and bottle of water.
You could argue that the water, paper, headphones etc are of little value but I think as "Thank You for your business gesture" it is appropriate and welcome. In fact a simple discrete introduction, Thank you and let me know if you need anything costs nothing and adds to the experience.
Last week. First two flights in WT as a gold. 1st no recognition. 2nd Introduction by CM, newspaper and WT+ amenity pack and headset. Done in a discrete and genuine manner.
Prior to Gold many flights on BA as a silver in WT/WT+ and CW, no recognition.
Last month. First flights on CX in WT+ as a BA silver, Introduction and bottle of water.
You could argue that the water, paper, headphones etc are of little value but I think as "Thank You for your business gesture" it is appropriate and welcome. In fact a simple discrete introduction, Thank you and let me know if you need anything costs nothing and adds to the experience.
Jun 22, 2015, 9:19 am
#178
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,107
I always make a point of checking if the customer is flying with anyone else and then make it a joint greeting, it must seem rude being ignored if you are travelling with a fellow cardholder.
Jun 22, 2015, 9:23 am
#179
Join Date: Aug 2012
Location: Provincie Antwerpen, Vlaanderen, België
Programs: MUCCI Gold
Posts: 2,512
I've just counted up...I've had 36 oneworld flights since having status - although only Silver so far.
Not so much as a 'thanks', other than the usual niceties at the door when leaving the plane. Should I be surprised by that? I'm not really the sort of person who likes to be singled out for special treatment anyway (maybe I'm just a tad jealous when I read some of these stories ), but I find it odd that status is not acknowledged in some way or another.
I'm told that the Asian airlines are much better in this respect. If you like that sort of thing, of course!.
Not so much as a 'thanks', other than the usual niceties at the door when leaving the plane. Should I be surprised by that? I'm not really the sort of person who likes to be singled out for special treatment anyway (maybe I'm just a tad jealous when I read some of these stories
), but I find it odd that status is not acknowledged in some way or another. I'm told that the Asian airlines are much better in this respect. If you like that sort of thing, of course!.
Jun 22, 2015, 9:44 am
#180
Join Date: Dec 2014
Location: London
Programs: BAEC Silver, HH Diamond, Avis President's Club
Posts: 1,219
Having said that, if there's extra drinks involved then I like that perk to be shared around...