Last edit by: KARFA
This thread is archived - there is a Galleries First (Flounge) LHR 2015 menu thread here.
This thread gives the current catering options for the Galleries First Lounge (Flounge) in LHR Terminals 3 and 5. This lounge is open to BAEC Gold and oneworld Emerald card holders. Passengers flying BA on a First ticket can also use the Concorde Room. The catering supplier was changed on 2 May 2013 to BaxterStorey. Click here to see the former thread, which covered that turbulent period.
The current catering options in the First lounge can be found in the first post in the thread, or you can click here.
Catering options - other LHR lounges
Concorde Room (CCR) LHR : menus 2014 - T5 only
Galleries Club lounges LHR: Dining menu and food options from 2013 (n.b. no separate 2014 thread) - T3 and T5
International Lounge Terminal 1 LHR - catering options from May 2013 (n.b. no separate 2014 thread) - T1 international flights
For the First and Club lounges in Gatwick and the UK domestic lounges in Newcastle, Manchester, Edinburgh, Glasgow, Belfast, Leeds, and Aberdeen:
First Lounge London Gatwick (North terminal): Catering options from April 2013 (n.b. no separate 2014 thread) - see post 2 for the text of BA's leaflet on the supplier changeover
Galleries Club Lounge Gatwick (North Terminal): Catering options from April 2013 (n.b. no separate 2014 thread)
UK Domestic lounges (outside London) - catering arrangments from April 2013 (n.b. no separate 2014 thread)
For information on the BaxterStorey changeover in 2013:
New lounge catering contract : BaxterStorey replaces Compass - effective 1 May 2013
Your recent feedback on catering in our lounges - note from BA Executive Club.
BA Champagne & Wine Thread
The 2014 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
Archived food & drink threads:
Concorde Room (CCR) LHR : menus 2013 - T5 only
Galleries First (Flounge) LHR: Dining menu and food options 2013 - T3 and T5
The 2013 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
This thread gives the current catering options for the Galleries First Lounge (Flounge) in LHR Terminals 3 and 5. This lounge is open to BAEC Gold and oneworld Emerald card holders. Passengers flying BA on a First ticket can also use the Concorde Room. The catering supplier was changed on 2 May 2013 to BaxterStorey. Click here to see the former thread, which covered that turbulent period.
The current catering options in the First lounge can be found in the first post in the thread, or you can click here.
Catering options - other LHR lounges
Concorde Room (CCR) LHR : menus 2014 - T5 only
Galleries Club lounges LHR: Dining menu and food options from 2013 (n.b. no separate 2014 thread) - T3 and T5
International Lounge Terminal 1 LHR - catering options from May 2013 (n.b. no separate 2014 thread) - T1 international flights
For the First and Club lounges in Gatwick and the UK domestic lounges in Newcastle, Manchester, Edinburgh, Glasgow, Belfast, Leeds, and Aberdeen:
First Lounge London Gatwick (North terminal): Catering options from April 2013 (n.b. no separate 2014 thread) - see post 2 for the text of BA's leaflet on the supplier changeover
Galleries Club Lounge Gatwick (North Terminal): Catering options from April 2013 (n.b. no separate 2014 thread)
UK Domestic lounges (outside London) - catering arrangments from April 2013 (n.b. no separate 2014 thread)
For information on the BaxterStorey changeover in 2013:
New lounge catering contract : BaxterStorey replaces Compass - effective 1 May 2013
Your recent feedback on catering in our lounges - note from BA Executive Club.
BA Champagne & Wine Thread
The 2014 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
Archived food & drink threads:
Concorde Room (CCR) LHR : menus 2013 - T5 only
Galleries First (Flounge) LHR: Dining menu and food options 2013 - T3 and T5
The 2013 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
Galleries First (Flounge) LHR: Dining menu and food options 2014
#271
Join Date: Jan 2012
Location: Northumberland
Posts: 151
Ah, well it's good that you spotted without presumably being prompted by the kerfuffles in various previous threads. Indeed there was a new menu rolled out about 10 days ago, and the details are here (menu in post 1, commentary towards the end):
http://www.flyertalk.com/forum/briti...ns-2014-a.html
The "Honey roasted bacon loin with parsley cream" has been extremely successful. The beef is English (if cattle have nationality) but the breed is indeed Aberdeen Angus. Did you note what hot pie there was on offer?
http://www.flyertalk.com/forum/briti...ns-2014-a.html
The "Honey roasted bacon loin with parsley cream" has been extremely successful. The beef is English (if cattle have nationality) but the breed is indeed Aberdeen Angus. Did you note what hot pie there was on offer?
... silly me... it was a morning flight and breakfast time yesterday. Pie was mushroom and something this evening
Thumbs up from this northerner anyway
#272
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Mostly UK
Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
Posts: 11,209
The pig product is definitely nice. I was there on Friday and it was the mushroom pie then too (as I predicted, as I don't like cooked mushrooms it'll always be there when I travel ). I didn't notice any beef on the buffet but the new burger was nice.
#274
Join Date: Jan 2014
Location: UK
Programs: BAEC Gold, Hilton Diamond
Posts: 870
Mushroom pie yesterday.
The new thick Christmas style ham is delicious. Worth a try.
The new thick Christmas style ham is delicious. Worth a try.
#275
Join Date: Sep 2013
Location: A hop, skip and jump away from MAN.
Programs: BAEC Gold, ex-VS Gold, ex-UA Gold, Premier Inn Platinum-Iridium
Posts: 1,114
Here are some photos of the new burger (and yes it is the same as the CCR burger and the more observant may have worked out this was served in CCR with a linen serviette).
I won't put any tasting notes just yet, other than that I would be happy for SFO777 to be let loose at this burger.
I won't put any tasting notes just yet, other than that I would be happy for SFO777 to be let loose at this burger.
I had something (Club sandwich, I think) with chips on a rare visit to the CCR earlier this year, and I'm guessing the chips are pre-prepared and blanched offsite, then cooked off in a combi-oven?
I found them unevenly crisped and a bit too "boiled potatoey" in the middle, sort of waxy, and a touch underdone, if you see what I mean. Not particularly nice.
Thinning the chips down a little will almost certainly improve how even they crisp and increase the level of done-ness in the centre.
Looks like my flying could be about to experience an up-tick following a change in the day job, so regular visits to the GF lounge may yet be in reach this year.
Thanks,
Mike
#277
FlyerTalk Evangelist
Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IHG Diamond Amb, Amex Plat
Posts: 13,773
It looks like the pies are rotating periodically. Toms Pies also do steak pies so I hope they put in an appearance at some point. It would be good to have a pie watch thread here
#278
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,809
Minor updates to post 1 to cover desserts and hot buffet alternatives.
For the benefit of Blindy, the waiter order desserts are:
Ice creams:
Chocolate Ice Cream
Vanilla Ice Cream
Mango & Lime Sorbet
Gin & Tonic Sorbet
For the benefit of Blindy, the waiter order desserts are:
Ice creams:
Chocolate Ice Cream
Vanilla Ice Cream
Mango & Lime Sorbet
Gin & Tonic Sorbet
#279
Moderator: British Airways Executive Club
Join Date: Jul 2008
Location: Scotland & London
Programs: BA GGL, IHG Diamond Ambassador, Hilton Diamond, Hyatt Globalist, Mucci des Salons Ouvrants
Posts: 3,026
I have just had the 'pleasure' of dinner in the Flounge tonight and I was disappointed. I tried the 'new and improved' burger and whilst it looked the part, it tasted very bland and slightly rubbery. The chips with it were cold!
I left most of that and thought I would try the buffet for research purposes. I personally think it looks like it is drifting back to the old days of slop - the dishes certainly look cheap canteen-like. HOwever, the chilli and rice was OK, the tangine looked bland but actually was actually the best tasting dish. I like the salad bar - a good variety and it looks very appetising.
I know folks critise a lot and I want to add some points I think would make it look more up-market and befitting for a First Lounge. Please do away with the current white serving plates and put nice rustic, traditional, attractive serving dishes out. It will make every dish look more individual rather than school canteen! The salad bar manages it so why cant the main hot plate?
The carrots veg plate is uninspiring - and only really goes with the bacon loin dish - how about some stir fry veg for a change? And finally - any chance of some cheese to go on the baked potatoes?
Anyway - the staff are friendly tonight, the champagne has come back to the cooler and the crisps have been replenished - time to sit in the comfy seats!
Regards aks120
I left most of that and thought I would try the buffet for research purposes. I personally think it looks like it is drifting back to the old days of slop - the dishes certainly look cheap canteen-like. HOwever, the chilli and rice was OK, the tangine looked bland but actually was actually the best tasting dish. I like the salad bar - a good variety and it looks very appetising.
I know folks critise a lot and I want to add some points I think would make it look more up-market and befitting for a First Lounge. Please do away with the current white serving plates and put nice rustic, traditional, attractive serving dishes out. It will make every dish look more individual rather than school canteen! The salad bar manages it so why cant the main hot plate?
The carrots veg plate is uninspiring - and only really goes with the bacon loin dish - how about some stir fry veg for a change? And finally - any chance of some cheese to go on the baked potatoes?
Anyway - the staff are friendly tonight, the champagne has come back to the cooler and the crisps have been replenished - time to sit in the comfy seats!
Regards aks120
#280
Join Date: Aug 2009
Location: London
Programs: BA Silver Card
Posts: 120
I have just had the most bizarre discussion with a BA manager in the GF T3 Lounge.
I arrived at 5:15 assuming there would be a hot buffet, as in T5, but there wasn't. So I asked said manager when would the hot food arrive, and during the course of the conversation she insisted that all the LHR GF Lounge offerings were consistent across terminals and that there was no hot food in T5 at 5:15 either, and that she worked there regularly and could assure me there was no possibility of any hot buffet in T5 before 5:30pm.
As a regular late afternoon visitor to GF T5 I know there *is* a hot buffet.
I suppose don't mind if there are different timings in T3 against T5, as long as it's made clear, but I do mind if the managers supposedly in charge don't seem to know what's going on, and insist they are correct regardless.
OK, I feel better now!
I arrived at 5:15 assuming there would be a hot buffet, as in T5, but there wasn't. So I asked said manager when would the hot food arrive, and during the course of the conversation she insisted that all the LHR GF Lounge offerings were consistent across terminals and that there was no hot food in T5 at 5:15 either, and that she worked there regularly and could assure me there was no possibility of any hot buffet in T5 before 5:30pm.
As a regular late afternoon visitor to GF T5 I know there *is* a hot buffet.
I suppose don't mind if there are different timings in T3 against T5, as long as it's made clear, but I do mind if the managers supposedly in charge don't seem to know what's going on, and insist they are correct regardless.
OK, I feel better now!
#281
Join Date: May 2009
Location: London
Programs: BAEC
Posts: 2,741
Not sure that a (limited) selection of ice cream or sorbet really classes as a choice of desserts...
#282
Join Date: Nov 2014
Location: North East
Programs: Hilton HHonors, BAEC Silver
Posts: 1,204
I have just had the most bizarre discussion with a BA manager in the GF T3 Lounge.
I arrived at 5:15 assuming there would be a hot buffet, as in T5, but there wasn't. So I asked said manager when would the hot food arrive, and during the course of the conversation she insisted that all the LHR GF Lounge offerings were consistent across terminals and that there was no hot food in T5 at 5:15 either, and that she worked there regularly and could assure me there was no possibility of any hot buffet in T5 before 5:30pm.
As a regular late afternoon visitor to GF T5 I know there *is* a hot buffet.
I suppose don't mind if there are different timings in T3 against T5, as long as it's made clear, but I do mind if the managers supposedly in charge don't seem to know what's going on, and insist they are correct regardless.
OK, I feel better now!
I arrived at 5:15 assuming there would be a hot buffet, as in T5, but there wasn't. So I asked said manager when would the hot food arrive, and during the course of the conversation she insisted that all the LHR GF Lounge offerings were consistent across terminals and that there was no hot food in T5 at 5:15 either, and that she worked there regularly and could assure me there was no possibility of any hot buffet in T5 before 5:30pm.
As a regular late afternoon visitor to GF T5 I know there *is* a hot buffet.
I suppose don't mind if there are different timings in T3 against T5, as long as it's made clear, but I do mind if the managers supposedly in charge don't seem to know what's going on, and insist they are correct regardless.
OK, I feel better now!
Not 100% sure of the exact up to date menus for either, but I'm sure T3 & T5 GF should offer the same. As for no hot food available at 5:15pm in FIRST; I think there should have been. My understanding is that the "all day dining" menu should be available at ALL TIMES between 12pm and 22:30pm, which includes hot food. Some items are table service and have to be ordered via the lounge hosts, but a hot buffet should still be available.
In the afternoons, sandwiches are available between 12:00-19:00, and afternoon tea available between 14:00 and 17:00.
Perhaps someone could confirm this for me?
#283
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
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Posts: 63,809
Yes, that sounds right to me. T3 and T5 lounges are identical for both GC and Flounge in terms of food and timings. The one exception is that if it is quiet they do not put the hot buffet out in Flounge simply because that would be a big waste of food. I've been there 2 hours and been the only user of Flounge. So as you indicate the lounge hosts can get you hot food upon request, in addition to the lounge request menu. This works better in mornings in that you get a made to order breakfast, but I can see that mid afternoon it's a bit trickier. The menu in post 1 should be useful in guiding people into what to consider ordering.
There is one other factor: a lot of occasional T3 Gold users turn into GC by accident, if it is quiet there they think they are in Flounge and are disappointed by what food option are on display. GC in T3 looks quite fresh in terms of décor, so I can see how it happens. Staff tell me a lot of Goldies do this.....
There is one other factor: a lot of occasional T3 Gold users turn into GC by accident, if it is quiet there they think they are in Flounge and are disappointed by what food option are on display. GC in T3 looks quite fresh in terms of décor, so I can see how it happens. Staff tell me a lot of Goldies do this.....
#284
Join Date: Nov 2014
Location: North East
Programs: Hilton HHonors, BAEC Silver
Posts: 1,204
Thanks for the clarification c-w-s.
Ah, I have only been to T3 GC & Flounge once, so limited knowledge of layout etc. Hopefully people aren't too disheartened if this does happen, as the better option still awaits.
Seems sound common sense to me during quiet spells as a food cost control measure, as long as discreet circulation is given to all customers that the buffet food offer is still available on request.
Seems sound common sense to me during quiet spells as a food cost control measure, as long as discreet circulation is given to all customers that the buffet food offer is still available on request.
#285
Join Date: Apr 2009
Programs: BA Gold, Hilton Honors Diamond, Mucci de buveur de gin
Posts: 3,060
Chicken tagine is decidedly ropey this evening.....chicken tastes almost plastic. The chilli con carne made up for it though!