Short haul catering guide
Jun 8, 2015, 1:48 pm
#736
Join Date: Jul 2011
Programs: Mucci de la Cuisine Aérienne du Réseau Courte Durée de British Airways
Posts: 4,704
Was speaking to a lady from the Product team at the Open Day on Saturday who was saying that as BA give the food out as opposed to sell it, it is much harder to gain an understanding of the quantities needed, so it appears to be very difficult to strike a balance.
She was also saying that the same also applies to the Amenity Kits, so perhaps there isn't one for every passenger onboard in Club?
She was also saying that the same also applies to the Amenity Kits, so perhaps there isn't one for every passenger onboard in Club?
When it comes to the short haul catering, on certain flights there is a lot of wastage which the company is trying to overcome, however it is pretty tricky as on the more leisure routes or the flights that depart over an actual meal period, often everyone does want to eat, so under catering does not always work.
Jun 8, 2015, 2:33 pm
#737
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Join Date: Jun 2008
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I must admit that I found the currant bun with cherry sickenly sweet although it was quite good (definitely much better than the roll!) I would have been much happier on my band 3 outstations breakfast to be offered the bun rather than the ghastly cheese and "spread" sandwich as I tend to have more of a sweet morning tooth!
Jun 9, 2015, 10:23 am
#738
Join Date: Jul 2014
Location: Buckinghamshire
Programs: BAEC Gold Guest List, Hilton Honours Diamond, Accor Gold
Posts: 2,303
Hi: Does anyone know what I'll be offered in Club Europe on the 16:50 Madrid departure on Friday afternoon? I'm assuming it'll be afternoon tea. Is that a correct assumption?
Jun 9, 2015, 10:27 am
#739
Join Date: Aug 2014
Location: London
Programs: BAEC GGL/CCR, HH Diamond
Posts: 1,916
Sadly so. A bit of a joke really. There is an IB A321 25 minutes later with service that I deem appropriate for that time of day.
Jun 9, 2015, 10:54 am
#740
Join Date: Jul 2014
Location: Buckinghamshire
Programs: BAEC Gold Guest List, Hilton Honours Diamond, Accor Gold
Posts: 2,303
I'll eat my dinner in the F lounge before boarding then. I was booked on that IB service but asked BA to rebook as I'm worried about missing a MAD connection due to all the strikes this week in Spain, knock on effects etc.
Jun 9, 2015, 10:54 am
#741
Join Date: Feb 2013
Location: UK
Programs: I go wherever the content takes me.
Posts: 5,698
Afternoon tea. A bit of a long sector to be having that on...if it was up to me I'd banish afternoon tea from Band 3s. Fill up in the lounge!
Jun 9, 2015, 12:18 pm
#742
Join Date: Jul 2014
Location: Buckinghamshire
Programs: BAEC Gold Guest List, Hilton Honours Diamond, Accor Gold
Posts: 2,303
Will have lunch and a few quaffs between about 14:30-16:15 ahead of boarding.
Afternoon tea on the plane (I'm a veggie, but refuse to pre-order a 'special meal' as it' ALWAYS a rank salad). Then more sarnies in MAD in the IB lounge before a connection to Almeria. Onboard that one hour flight, they normally stick the menu in your face and say: have what you like. Wine, cheese and red wine then pls!!
Jun 10, 2015, 4:17 pm
#743
Join Date: Dec 2006
Location: Lewes
Programs: HiltonH. Gold Starwood Gold BA BLUES! Mucci.
Posts: 4,833
Band 4 hot catering gone on LHR -LCA in ET?
A friend of mine has in the last few days flown Scotland - LHR- Cyprus (LCA) and return.
Chatting over a pint, he said he enjoyed a hot breakfast on the Scottish route, but all that was offered on the 767 to LCA was a choice of wrap and a chocolate type pot...
Is this correct? And If so is it just on the LCA run or all B4s?
A friend of mine has in the last few days flown Scotland - LHR- Cyprus (LCA) and return.
Chatting over a pint, he said he enjoyed a hot breakfast on the Scottish route, but all that was offered on the 767 to LCA was a choice of wrap and a chocolate type pot...
Is this correct? And If so is it just on the LCA run or all B4s?
Jun 10, 2015, 4:23 pm
#744
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Join Date: Jul 2002
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It's a hot meal to LHR, are you sure he didn't travel to LGW, I think they have a inferior product?
Jun 10, 2015, 5:03 pm
#745
Join Date: Dec 2006
Location: Lewes
Programs: HiltonH. Gold Starwood Gold BA BLUES! Mucci.
Posts: 4,833
Thanks CIHY.... He said 767 and Lhr but.....
Jun 10, 2015, 6:55 pm
#746
Join Date: Jun 2009
Posts: 614
Band 4 hot catering gone on LHR -LCA in ET?
A friend of mine has in the last few days flown Scotland - LHR- Cyprus (LCA) and return.
Chatting over a pint, he said he enjoyed a hot breakfast on the Scottish route, but all that was offered on the 767 to LCA was a choice of wrap and a chocolate type pot...
Is this correct? And If so is it just on the LCA run or all B4s?
A friend of mine has in the last few days flown Scotland - LHR- Cyprus (LCA) and return.
Chatting over a pint, he said he enjoyed a hot breakfast on the Scottish route, but all that was offered on the 767 to LCA was a choice of wrap and a chocolate type pot...
Is this correct? And If so is it just on the LCA run or all B4s?
Jun 11, 2015, 1:24 am
#747
Join Date: Dec 2006
Location: Lewes
Programs: HiltonH. Gold Starwood Gold BA BLUES! Mucci.
Posts: 4,833
Sooo... On some B4 routes you get a hot meal, (at the moment) and on others you don't, depending as to whether BA can up load catering at the outstation....
As a passenger, it would be helpful to know which routes that Is!
As a passenger, it would be helpful to know which routes that Is!
Jun 11, 2015, 1:36 am
#748
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
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Posts: 30,543
The balance is slowly but surely shifting away from hot meal in Y on all band 4 to hot meal in Y in a minority of band 4 (the likes of ATH, IST, etc but not the new "leisure" destinations from LHR, none of the LGW routes, no LCA, etc). My main fear is that BA will "improve consistency" by going down to the lowest common denominator and move to a "band 3 plus" snack on all band 4 routes instead. Of course, the comparison with TK or A3 will be laughable which is probably what makes them keep those remaining few band 4 hot meal routes thus far.
Jun 11, 2015, 4:38 am
#749
Join Date: Jul 2011
Programs: Mucci de la Cuisine Aérienne du Réseau Courte Durée de British Airways
Posts: 4,704
Therefore due to lack of space because of the round catering, the product offered is a box with roll, wrap, Lilly Obrien chocolate pot and cheese and biscuits.
I think some regular winter style customers were upset about this but I must say on my flight recently with a more holiday centric style of customer, we had no complaints and people liked the box.
On most of the new style holiday island destinations the product is also a box but on the majority of Band 4 flights at LHR where it is possible, the hot meal is still part of the service.
Jun 11, 2015, 6:21 am
#750
Suspended
Join Date: Nov 2004
Location: London
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Due to the demise of Cypres Airways and so also their catering company, all flights to LCA are now round catered.
Therefore due to lack of space because of the round catering, the product offered is a box with roll, wrap, Lilly Obrien chocolate pot and cheese and biscuits.
I think some regular winter style customers were upset about this but I must say on my flight recently with a more holiday centric style of customer, we had no complaints and people liked the box.
On most of the new style holiday island destinations the product is also a box but on the majority of Band 4 flights at LHR where it is possible, the hot meal is still part of the service.
Therefore due to lack of space because of the round catering, the product offered is a box with roll, wrap, Lilly Obrien chocolate pot and cheese and biscuits.
I think some regular winter style customers were upset about this but I must say on my flight recently with a more holiday centric style of customer, we had no complaints and people liked the box.
On most of the new style holiday island destinations the product is also a box but on the majority of Band 4 flights at LHR where it is possible, the hot meal is still part of the service.