Tracking BA Fast Track and Priority Boarding
#256
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,827
The HAL agent got it wrong, you do have Fast Track entry. BA may even pay for it (not sure in respect of T3 Flight Connections however). It was probably a one off, there will be loads of Silvers going this way over the next few months so hopefully there won't be a reoccurence, and fortunately slow track wasn't slow.
#257
Join Date: Jan 2010
Location: UK
Programs: BAEC Silver
Posts: 756
No she did not have a scanner. I asked to read the wording on my BP, but she refused and directed me towards the right hand side of x Ray machines.
To be honest, the whole place looked like it might have opened too soon. The floor was uneven and bare at the entrance and the security office on the far wall looked rather Jerry built.
Anyway, good to know if was only a poorly trained and poorly supervised security agent and not another enhancement..
To be honest, the whole place looked like it might have opened too soon. The floor was uneven and bare at the entrance and the security office on the far wall looked rather Jerry built.
Anyway, good to know if was only a poorly trained and poorly supervised security agent and not another enhancement..
#258
FlyerTalk Evangelist
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Silver, Accor Silver
Posts: 16,351
The T3 FCC is currently a temporary building whilst the existing FCC is demolished and a new permanent one is built in its place No excuse for incorrect Fast Track policing, however.
#260
Join Date: Aug 2015
Posts: 1,499
An update on MAD.
My experience as a Silver was no-questions-asked fast track for both me, and a guest. So not just Gold and CE as the wiki mentions.
The fast track people check that your BP is stamped with 'fast track' at the check-in desk.
Got BPs from the desk, and both stamped with fast track without any effort required from me. So if you're a Silver/need a guest, just get BPs printed and stamped at the desk. Simples.
Also must mention that the fast track experience at MAD is superb, totally separate area, and much quicker than normal security.
My experience as a Silver was no-questions-asked fast track for both me, and a guest. So not just Gold and CE as the wiki mentions.
The fast track people check that your BP is stamped with 'fast track' at the check-in desk.
Got BPs from the desk, and both stamped with fast track without any effort required from me. So if you're a Silver/need a guest, just get BPs printed and stamped at the desk. Simples.
Also must mention that the fast track experience at MAD is superb, totally separate area, and much quicker than normal security.
#261
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,586
LHR staff continue to not give a sh*t.
'Can we invite our PREMIUM customers to board now' was the announcement for LHR-EDI yesterday.
That was it. I knew this was coming, as I overhead the staff discuss starting General and Priority at the same time but PREMIUM pax were considered favourably. I guess she had taken the "use premium language" claptrap literally.
This was clearly also a "RED" flight for hand baggage but yet so many bags were not "ready to fly". I saw only a handful of HBO stickers on handbags that could even have come from connections/previous flights. There were a considerable number of bags tagged onboard and we pushed back late as it took so long.
The Eurofleet crew member's shoes were falling apart, his shoes had holes in the heel and through the leather... it greatly amused my friend and I because I am sure MF would be in for a "snapshot" and that might also cover the VERY loud discussion they were having before pushback about £1.3bn profits and only £700 being given? It was so loud I thought the Captain was shouting at someone -which is how it got my attention, but it was just the crew amongst themselves...
So "PREMIUM".
'Can we invite our PREMIUM customers to board now' was the announcement for LHR-EDI yesterday.
That was it. I knew this was coming, as I overhead the staff discuss starting General and Priority at the same time but PREMIUM pax were considered favourably. I guess she had taken the "use premium language" claptrap literally.
This was clearly also a "RED" flight for hand baggage but yet so many bags were not "ready to fly". I saw only a handful of HBO stickers on handbags that could even have come from connections/previous flights. There were a considerable number of bags tagged onboard and we pushed back late as it took so long.
The Eurofleet crew member's shoes were falling apart, his shoes had holes in the heel and through the leather... it greatly amused my friend and I because I am sure MF would be in for a "snapshot" and that might also cover the VERY loud discussion they were having before pushback about £1.3bn profits and only £700 being given? It was so loud I thought the Captain was shouting at someone -which is how it got my attention, but it was just the crew amongst themselves...
So "PREMIUM".
#262
Join Date: Mar 2015
Programs: BA Gold
Posts: 68
Couldn't see KBP on the list for Europe so just wanted to pass on my experiences from yesterday (5th March 2016)
Fast Track Boarding was enforced well with a dedicated channel.
Security 'Fast Line' as it was called is dependent on you getting a Business Lounge pass from check in. Worth stopping by the desk even if you've checked in online and are HBO, as you can't get in the lounge without it either. Very quick at x-ray and passport control after you have the pass though.
Fast Track Boarding was enforced well with a dedicated channel.
Security 'Fast Line' as it was called is dependent on you getting a Business Lounge pass from check in. Worth stopping by the desk even if you've checked in online and are HBO, as you can't get in the lounge without it either. Very quick at x-ray and passport control after you have the pass though.
#263
Join Date: Nov 2015
Posts: 3
Flew Club Europe on BA 759 from BGO yesterday. No queue at Fast track security at 5pm (2 hours before departure).
Priority boarding was ridiculous though. There must have been 40 people all jostling for position. I was expecting the staff to invite priority boarders to come forward in stages, e.g Club Europe first but it just ended up being a free for all.
Priority boarding was ridiculous though. There must have been 40 people all jostling for position. I was expecting the staff to invite priority boarders to come forward in stages, e.g Club Europe first but it just ended up being a free for all.
#264
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,827
Flew Club Europe on BA 759 from BGO yesterday. No queue at Fast track security at 5pm (2 hours before departure).
Priority boarding was ridiculous though. There must have been 40 people all jostling for position. I was expecting the staff to invite priority boarders to come forward in stages, e.g Club Europe first but it just ended up being a free for all.
Priority boarding was ridiculous though. There must have been 40 people all jostling for position. I was expecting the staff to invite priority boarders to come forward in stages, e.g Club Europe first but it just ended up being a free for all.
#265
Join Date: Jul 2014
Location: CBG
Programs: BAEC Silver; M&M FT
Posts: 233
MUC: In light of a quite horrendous queue at security (T1 is really operating above capacity atm) I asked the check-in agent whether fast-track security was available - to which she replied: "Yes, but only for Club Europe customers, not Gold/Silver members like you". In disbelief, I simply walked up to the agent operating Fast Track, who waived me through, no questions asked.
I do wonder about this rule, however: was the check-in agent right?
I do wonder about this rule, however: was the check-in agent right?
#266
Join Date: Dec 2014
Location: London
Programs: BAEC Silver, HH Diamond, Avis President's Club
Posts: 1,219
MUC: In light of a quite horrendous queue at security (T1 is really operating above capacity atm) I asked the check-in agent whether fast-track security was available - to which she replied: "Yes, but only for Club Europe customers, not Gold/Silver members like you". In disbelief, I simply walked up to the agent operating Fast Track, who waived me through, no questions asked.
I do wonder about this rule, however: was the check-in agent right?
I do wonder about this rule, however: was the check-in agent right?
#267
FlyerTalk Evangelist
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Silver, Accor Silver
Posts: 16,351
The usual disastrous boarding at DUS earlier this week. Priority lane in place with correct signage, all priority called at once, whole aircraft lines up and tries to board with no enforcement from the gate agents
Fast Track security was in place, although also seemingly not enforced.
Wiki updated.
Fast Track security was in place, although also seemingly not enforced.
Wiki updated.
#268
Join Date: Mar 2015
Location: London / Brighton
Programs: BAEC Gold / M-Life Gold / HH Diamond
Posts: 1,635
LCY Fast Track Boarding Question
Travelling through LCY tomorrow, flying economy to Dublin. I'm Gold, t'other half is Blue - two questions:
1) Do I get fast track boarding if I'm travelling economy?
2) Assuming I can, can he come with me on the back of my gold card?
2) Assuming I can, can he come with me on the back of my gold card?
#269
Join Date: Jul 2014
Location: CBG
Programs: BAEC Silver; M&M FT
Posts: 233
"Fast Track Security is generally offered by BA for passengers travelling in First, Club World, Club Europe and Business UK and Gold/oneworld Emerald (+1 guest) and Silver/oneworld Sapphire (+1 guest) members. This is a published benefit at LHR, LGW and JFK, but in practice is experienced as below."
My reading would be that it's all-or-nothing; but is there a chance that BA at MUC for example does fast-track security for CE but not for Gold/Silver?
#270
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,928
KRK has introduced a Fast Track lane at security
Initially use was very very restricted to Business class passengers I think with LH an LO. There is now a sign indicating it is open to OneWorld Emerald, Sapphire and Ruby(Ruby except Finnair)
Initially use was very very restricted to Business class passengers I think with LH an LO. There is now a sign indicating it is open to OneWorld Emerald, Sapphire and Ruby(Ruby except Finnair)