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Old May 21, 2014, 7:31 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tokyoite
Coronawiki (March 2020)
Does anyone know if Lifemiles will waive cancellation fees for an award ticket due to COVID-19 concerns?
Unfortunately, barring an outright flight cancellation, Lifemiles will not waive cancel fees.
Just pay the $200 as a "self caution fee". (nobody is actually preventing you the passenger from flying as you booked).
In the future, it would be wise to invest in travel insurance.
=====
Transferring Amex MR points will extend expiration of LM. Post #906 confirms this. Expiration date updates overnight, so wait 24 hours after the transferred miles have posted to LM.


LifeMiles' Star Alliance Award Chart

Cash & Miles redemptions: the price per mile purchased during award booking varies significantly depending on how many miles are purchased. The "sweet spots" are between 38% and 58% of the total mileage required, where miles are purchased for 1.5 cents. See here for some examples.

Beware of Cabotage: LifeMiles has been known to issue tickets that constitute Cabotage, and at least one instance of denied boarding has been reported, stranding the passenger. An example is travel on Avianca from LAX to SJU (via SAL/BOG). For additional information see the WIKI of this thread.

https://www.lifemiles.com/eng/abo/wnb/wnbtercond.aspx
Miles Expiration Policy valid from April 15th , 2018.
  1. Any miles accrual transaction in a member´s account in the Program extends the validity of the miles in the account of such member for a term of twelve (12) months from the date of such accrual of miles. Other transactions that may affect the balance of miles in a member’s account, including redemption transactions, will have no effect on them and will not extend the validity of the miles in such account. This general rule will have the following exceptions that extend the validity of such miles in the account of such member for twenty-four (24) months from the date of such accrual: (i) any accrual of miles in a member´s account with an Elite Status at the time of the accrual; (ii) any accrual of miles derived from a cobranded credit or debit cards under the LifeMiles brand.
  2. ......the following accrual activities do not extend the validity of the miles in the member´s account: 1) the birthday bonus or any other miles bonus that may be given by the LifeMiles Program and LifeMiles LTD so establishes.; 2) the migration of points or miles from other loyalty programs to the LifeMiles Program made as a consequence of the union of both loyalty programs or the migration of one member from another loyalty program to the LifeMiles Program; and 3) the merger of accounts of the LifeMiles Program, including those derived from a member´s duplicate accounts.
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Old Jan 15, 2020, 3:55 am
  #901  
 
Join Date: Mar 2009
Location: GVA,OPO
Programs: BD the last decent FFP
Posts: 1,856
Originally Posted by LHR/MEL/Europe FF
Per person. Depends on the award - LM doesn't levy fuel surcharges... so LH F you get a sweet deal. Booking USA domestics you'd probably be getting slugged more than other programs that don't charge a booking fee.
thx
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Old Feb 7, 2020, 7:57 am
  #902  
 
Join Date: Aug 2019
Posts: 53
I booked my parents in J for HKG-TPE-PVG on EVA Air using Lifemiles for late March. In light of the coronavirus, would Lifemiles allow for any free cancellations?
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Old Feb 7, 2020, 10:58 am
  #903  
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Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
Originally Posted by AlphonsoMango
I booked my parents in J for HKG-TPE-PVG on EVA Air using Lifemiles for late March. In light of the coronavirus, would Lifemiles allow for any free cancellations?
You'll probably need to call them and ask. There have been other reports that LM has not been offering free cancellations, even if the operating carrier is.

If they aren't offering free cancellations, you can cancel your LM ticket up to one year later... so you could wait and see of EVA actually cancels one of the flights, even on the day of departure. That would force a free refund.
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Old Feb 12, 2020, 8:26 pm
  #904  
 
Join Date: Dec 2009
Location: DCA
Posts: 814
Question Expiration question

Does anyone know if transferring Amex MR points will extend expiration of LM? I just transferred 1000 MR points and although they show as transferred, my LM expiration date has not changed.
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Old Feb 12, 2020, 9:08 pm
  #905  
 
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
An outright mileage purchase is needed. Or, accrual of miles on a star alliance partner. A transfer in....that is unknown. Likely wont work.
Log out completely and then log in, and check if a miracle happened. (extension of expiry date).
Or, just buy LM miles in the current valentine promotion and you will be set for a year. when do your LM expire?
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Old Feb 13, 2020, 6:43 pm
  #906  
 
Join Date: Dec 2009
Location: DCA
Posts: 814
Thanks for the advice. I am happy to report it did work! But it took overnight at least to reflect the expiration date change. Miles were going to expire in Aug. 2020, now they expire Feb. 2021. It would have been smarter to wait until July to transfer, but wanted to see. Whew.
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Old Feb 15, 2020, 6:49 pm
  #907  
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Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
Yup - overnight is the key. AFAIK any accrual will reset the expiry date. Montacute has confirmed the transfer works.
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Old Feb 17, 2020, 12:35 am
  #908  
 
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
Originally Posted by Montacute
Thanks for the advice. I am happy to report it did work! But it took overnight at least to reflect the expiration date change. Miles were going to expire in Aug. 2020, now they expire Feb. 2021. It would have been smarter to wait until July to transfer, but wanted to see. Whew.
That's new information! added to wiki.
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Old Feb 20, 2020, 4:13 pm
  #909  
 
Join Date: Mar 2007
Posts: 340
Hi all,

I am seeing award availability for an SFO-ICN flight only if I fly ONT-SFO-ICN. In other words, the flight does not show availability in my desired booking class if I search SFO-ICN. It also does not show availability when I search for LAX-ICN.

However, there is ample availability on flights from LAX-SFO. Do folks have any idea whether it would be possible to stitch together a manual booking for LAX-SFO-ICN in the above scenario?

Thanks in advance.
KE81 is offline  
Old Feb 20, 2020, 4:31 pm
  #910  
 
Join Date: Oct 2011
Posts: 3,839
Originally Posted by juhlee
Hi all,

I am seeing award availability for an SFO-ICN flight only if I fly ONT-SFO-ICN. In other words, the flight does not show availability in my desired booking class if I search SFO-ICN. It also does not show availability when I search for LAX-ICN.

However, there is ample availability on flights from LAX-SFO. Do folks have any idea whether it would be possible to stitch together a manual booking for LAX-SFO-ICN in the above scenario?

Thanks in advance.
Have you tried SFO-ICN-XXX (intra Korean flight) and just get off at ICN.
mlqsko is offline  
Old Feb 20, 2020, 4:55 pm
  #911  
 
Join Date: Mar 2007
Posts: 340
Originally Posted by mlqsko
Have you tried SFO-ICN-XXX (intra Korean flight) and just get off at ICN.
Thanks for your response. I'm actually trying to fly LAX-ICN through SFO, so SFO-ICN-XXX doesn't really help me (although the SFO-ICN flight does show up when I try that!). Also, I will likely be checking a bag...
KE81 is offline  
Old Feb 20, 2020, 8:20 pm
  #912  
 
Join Date: Oct 2011
Posts: 3,839
Originally Posted by juhlee
Thanks for your response. I'm actually trying to fly LAX-ICN through SFO, so SFO-ICN-XXX doesn't really help me (although the SFO-ICN flight does show up when I try that!). Also, I will likely be checking a bag...
Book intra-Korean flight with long layover, 8+ hours and ask for the bag at ICN. It won't be a problem.
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Old Mar 3, 2020, 9:42 am
  #913  
 
Join Date: Oct 2002
Location: Chicago, USA
Programs: UA 1MM Gold AA Gold NW Silver Marriott Plat. SPG Plat. Hilton Gold Hertz 5 Star
Posts: 3,218
1) Is the following bookable?
2) Presume it must be done over the phone?

Single PNR ; One Adult / One Minor (age 7)
Adult (BR) ORD - TPE - HKG in J
Minor (BR) ORD- TPE in J and TPE - HKG in Y
chichow is offline  
Old Mar 6, 2020, 1:13 am
  #914  
 
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
Um, no.
On one ticket, you cant have the two pax in separate cabins
On separate tickets, you cant book the minor alone.
Best way is to book two tickets, yours and the minor, with the ticket for the minor with a "fat finger mistake birthday",
then correct it at the airport. (say it is a typo!)
e.g. 1/15/2013 ---> 1/15/2003.
Calling is also ok, but it will take time.
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Tokyoite is offline  
Old Mar 6, 2020, 9:58 am
  #915  
 
Join Date: Aug 2012
Posts: 668
Deleted.
erik19283 is offline  


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