Jan 16, 2015, 2:56 pm
Last edit by: mia
This thread is a continuation of a discussion which started HERE
Current (2020) thread is HERE
FHR properties in other cities are discussed HERE
FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.
Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
Current (2020) thread is HERE
FHR properties in other cities are discussed HERE
FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.
Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
- Noon check-In, when available
- Room Upgrade upon arrival, when available*
- Daily breakfast for two people
- Guaranteed 4pm late checkout. Additional special benefit unique to each property, such as a $100 food and beverage credit or a massage for two people**
USA cardholder may book online at: americanexpress.com/fhr or call Platinum Travel Service at 1-800-525-3355. Cardholders from other countries can use the same website to see participating properties, but cannot view prices or book. In some countries FHR properties can be booked through the general American Express Travel site.
ARIA Sky Suites
Upgrades: typically to a better view
Breakfast: room service, buffet or cafe, $30 per person, per day
$100 Spa: covers spa treatments (no longer includes salon)
$5.60 resort wifi fee taken off per day
Bellagio
Upgrades: one level typical; sometimes Junior Suite (really just a corner room with a little more space)
Breakfast: 2 X $30 credits per day; Cafe Bellagio, The Buffet, Palio, Cafe Gelato or Pool Cafe
$100 Property Credit - Dining: The Buffet, Cafe Bellagio, FIX, Harvest, LAGO, Lily Bar, Jasmine, Michael Mina or Petossian Bar. Spa or Salon services - no merchandise.
Four Seasons
Upgrades: typically one level
Breakfast: room service or Verandah - $60 a day
$100 Spa: Expensive services doesn't get you far.
Mandarin Oriental
Upgrades: occasional
Breakfast: room service or MOzen, enough to cover std breakfast ($30 per person) but they will charge for excess
$100 Spa: can be used treatments but also just about covers two day passes to the very cool spa
Wifi: $5.00 plus tax of the resort fee is refunded
Palazzo
Upgrades: Strip View
Breakfast: $65 total/day at Grand Lux Cafe (any time) or Room Service
$100 Spa: Not valid for express service, specials, or spa passes (changing to $100 Property credit for all booking starting 2020)
Skylofts at MGM Grand
Upgrades: rare
Breakfast: in room or at The Mansion; no apparent cap
$100 Spa:
Wynn - April 2016
Upgrades: Usually to higher floor if you book resort room and to the next room category in the tower if available if you booked a Tower Suite.
Breakfast: $60 ($30 per person) at any restaurant that serves breakfast including the buffet. Also covers in-room breakfast.
Note:Resort fees are no longer waived for Tower Suites customersWynn
The Buffet - 8-11
Tableau - 7-11:30
Terrace Point Cafe - 6-11
In Room - 5-11
Encore
Lobby Bar and Cafe - 6-11
Jardin - 7-11:30
In Room - 5-11
$100 Spa: Can be used at Wynn or Encore Spa, or either resort's Salon.
$18.99/device/day internet charge removed from bill
If selecting the basic internet charge (May 2017), $5/day is deducted from the resort fee.
Delano - Aug 2019
FHR amenity is $100 spa credit, excludes salon services (e.g. haircut), merchandise, and products.
Spa adds a 20% service fee on all services.
Daily $60 ($30 x 2 people) credits only for Della's (open 6am-2pm)
Room service specifically excluded.
Resort Fee: $41.95 plus tax, minus a $5 wifi credit (about $40 total)
FHR Experience Las Vegas Hotels only (2015 - 2019)
Feb 24, 2016, 8:25 pm
#346
Join Date: Aug 2014
Location: Kirkland, WA, USA
Programs: Marriott Gold; LEGO VIP, Amex Platinum, HHonors Gold
Posts: 563
I've heard from others that they are getting better rates at FHR hotels be calling Amex than they're getting on the website, or the hotel's own website.
If you're getting close to making a booking, this might be an interesting thing to try to see if a better rate is available for your stay.
If you're getting close to making a booking, this might be an interesting thing to try to see if a better rate is available for your stay.
Mar 1, 2016, 8:06 am
#347
Join Date: Dec 2011
Posts: 123
Here's a question for a more seasoned FHR booker than I. I need two rooms at the Palazzo for April, one for me and one for my dad. My room is paid for through my IHG points, and my free night from the IHG card. The other room, I'd like to do FHR and get him the spa credit (plus I assume it'll cover breakfast for both of us). Will there be a problem from me putting my IHG number on the reservation on that room, too? Will it matter that my dad will be the one going to the spa, since it's my Amex and thus my name on the room? Also, can I book it such that I split the two reservations apart... one of them being Free night/FHR and the other being FHR/free night, thus doubling the spa credit?
Mar 1, 2016, 8:33 am
#348
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
Here's a question for a more seasoned FHR booker than I. I need two rooms at the Palazzo for April, one for me and one for my dad. My room is paid for through my IHG points, and my free night from the IHG card. The other room, I'd like to do FHR and get him the spa credit (plus I assume it'll cover breakfast for both of us). Will there be a problem from me putting my IHG number on the reservation on that room, too? Will it matter that my dad will be the one going to the spa, since it's my Amex and thus my name on the room? Also, can I book it such that I split the two reservations apart... one of them being Free night/FHR and the other being FHR/free night, thus doubling the spa credit?
The split reservations should not technically be eligible for two spa credits since if you were just booking 1 room, you can't book two one-night stays back-to-back and get two spa credits. Occasionally you might get lucky but it's probably not worth the extra hassle and confusion.
Mar 1, 2016, 9:33 am
#349
Join Date: Sep 2008
Location: Midwest USA
Programs: BA SIL, WN A, UA SIL, Marriott TIT (LT), Hilton DIA
Posts: 1,969
I'm pretty sure you don't get FHR benefits on a points stay. You would only get the benefits on the paid stay. So you would get 1 spa credit and 1 breakfast credit (for 2).
Mar 1, 2016, 3:47 pm
#350
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Mar 1, 2016, 8:30 pm
#351
Join Date: Aug 2014
Posts: 101
Can anyone confirm whether or not Olives is on the Bellagio dining credit still?
I'm bringing my dad for his 60th birthday later this month. He's never been to Vegas. He like to gamble, but is otherwise pretty frugal. He's the type that thinks anything priced more than the Olive Garden is ridiculous. If I bring him to a meal where the final bill is $200-$300, he just won't enjoy it because he'll focus on what it's costing instead of the experience. Olives seems like a decent compromise.
If Olives isn't on the list, I guess we're going to end up at FIX. I'd much rather eat at Michael Mina, but even though it's my treat he would be upset about the price. I'm not at all excited about FIX though. I'm bummed that I didn't do my research ahead of time -- I figured I'd be able to use the resort credit at any of the restaurants.
Thanks if anyone knows.
I'm bringing my dad for his 60th birthday later this month. He's never been to Vegas. He like to gamble, but is otherwise pretty frugal. He's the type that thinks anything priced more than the Olive Garden is ridiculous. If I bring him to a meal where the final bill is $200-$300, he just won't enjoy it because he'll focus on what it's costing instead of the experience. Olives seems like a decent compromise.
If Olives isn't on the list, I guess we're going to end up at FIX. I'd much rather eat at Michael Mina, but even though it's my treat he would be upset about the price. I'm not at all excited about FIX though. I'm bummed that I didn't do my research ahead of time -- I figured I'd be able to use the resort credit at any of the restaurants.
Thanks if anyone knows.
Mar 2, 2016, 7:40 am
#352
FlyerTalk Evangelist
Join Date: May 2005
Location: TLV/LHR
Programs: BA GGL, IHG Diamond Elite Amb, HH Diamond, Avis PC, Hertz PC, Sixt Platinum
Posts: 12,948
Mar 3, 2016, 4:18 pm
#353
Join Date: Nov 2015
Posts: 3
Trip Report - Delano 2/26-2/27
Benefits:
Early Checkin - didn't use since our flight got in around 11PM.
Late Checkout - Checked out around 3PM with no issue, officially you're allowed until 4PM. Had no issues
Room Upgrade - Booked a Queen Suite, was upgraded to a Queen Suite with Strip View on a highish floor. I don't particularly care about these kinds of things, but I think the GF was impressed
VIP Desk for checkin/checkout - Didn't notice the door that led here during checking, but noticed it during checkout. I would highly advise going here for check in and check out as there is no line, and free beverages/small snacks. There's coffee, cans of soda, bottles of water and sparkling water.
Free Wifi - I didn't use it, but my GF did. Worked fine as far as I can tell, and we were not charged for it.
Breakfast Credit - Officially we were given 30 per person for a total of $60 per day. We ordered room service at around 11:30. We went slightly over $70 before gratuity, and I don't believe we were charged for the overage at all. That includes 3 entrees and a bloody mary plus room service charges.
$100 Resort Credit - We used the entire amount on the bar in the lobby, but you have the option to use it at pretty much any of the bars and restaurants within the property, room service, the minibar or SPA. I would have liked to check out the rooftop bar, but we got in late with plans to go to a club with friends, and it wasn't open before we checked out. The lobby bar had really nice cocktails anyway. I think we got around 7 drinks or so. Cocktails are in the $12-$18 range, and beers are around $8-9, but it isn't that egregious given the quality of craft beers and well made cocktails. (Coming from SF, so I'm used to cocktails being $10+ to begin with)
Overall, I was very happy with my stay at the Delano. We got solid value out of the FHR benefits, and the hotel offers a very nice ambiance that is a step above my other experiences in Vegas for a relatively affordable price. Definitely a good place to take a significant other for a slightly classier Vegas trip that's still very affordable. I think my total cost (outside of gratuities) was 300ish after tax and resort fee (Amex FHR site listed around 250 before taxes and fees). And I'd say between the resort credit and breakfast I got back 150ish that I probably would have spent anyway if I didn't have these benefits.
Early Checkin - didn't use since our flight got in around 11PM.
Late Checkout - Checked out around 3PM with no issue, officially you're allowed until 4PM. Had no issues
Room Upgrade - Booked a Queen Suite, was upgraded to a Queen Suite with Strip View on a highish floor. I don't particularly care about these kinds of things, but I think the GF was impressed
VIP Desk for checkin/checkout - Didn't notice the door that led here during checking, but noticed it during checkout. I would highly advise going here for check in and check out as there is no line, and free beverages/small snacks. There's coffee, cans of soda, bottles of water and sparkling water.
Free Wifi - I didn't use it, but my GF did. Worked fine as far as I can tell, and we were not charged for it.
Breakfast Credit - Officially we were given 30 per person for a total of $60 per day. We ordered room service at around 11:30. We went slightly over $70 before gratuity, and I don't believe we were charged for the overage at all. That includes 3 entrees and a bloody mary plus room service charges.
$100 Resort Credit - We used the entire amount on the bar in the lobby, but you have the option to use it at pretty much any of the bars and restaurants within the property, room service, the minibar or SPA. I would have liked to check out the rooftop bar, but we got in late with plans to go to a club with friends, and it wasn't open before we checked out. The lobby bar had really nice cocktails anyway. I think we got around 7 drinks or so. Cocktails are in the $12-$18 range, and beers are around $8-9, but it isn't that egregious given the quality of craft beers and well made cocktails. (Coming from SF, so I'm used to cocktails being $10+ to begin with)
Overall, I was very happy with my stay at the Delano. We got solid value out of the FHR benefits, and the hotel offers a very nice ambiance that is a step above my other experiences in Vegas for a relatively affordable price. Definitely a good place to take a significant other for a slightly classier Vegas trip that's still very affordable. I think my total cost (outside of gratuities) was 300ish after tax and resort fee (Amex FHR site listed around 250 before taxes and fees). And I'd say between the resort credit and breakfast I got back 150ish that I probably would have spent anyway if I didn't have these benefits.
Mar 3, 2016, 6:09 pm
#354
Join Date: Mar 2004
Location: Canada
Programs: Virtuoso TA, Four Seasons Pref Partner, Rosewood Elite TA, Ritz Carlton STARS TA
Posts: 4,737
Mar 3, 2016, 6:49 pm
#355
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
wiki for breakfast is great idea, might be worth trying in other FHR thread(s)
at one point years ago skylofts had 15% off contract with FHR/virtuoso
but considering good/great market, probably few if any discounts now
there are reports of some FHR agents contacting hotel staff/management and being able to book a 'non standard FHR' rate with FHR benefits, an FHR agent did conference call once for me
and of course for US cardholders, travel agents can book through FHR, and may be able to assist with rate matching and many other aspects of trip
however one is booking, one should always check what hotel's own reservations says
I've heard from others that they are getting better rates at FHR hotels be calling Amex than they're getting on the website, or the hotel's own website.
If you're getting close to making a booking, this might be an interesting thing to try to see if a better rate is available for your stay.
If you're getting close to making a booking, this might be an interesting thing to try to see if a better rate is available for your stay.
but considering good/great market, probably few if any discounts now
there are reports of some FHR agents contacting hotel staff/management and being able to book a 'non standard FHR' rate with FHR benefits, an FHR agent did conference call once for me
and of course for US cardholders, travel agents can book through FHR, and may be able to assist with rate matching and many other aspects of trip
however one is booking, one should always check what hotel's own reservations says
Last edited by Kagehitokiri; Mar 3, 2016 at 6:54 pm
Mar 5, 2016, 8:00 am
#357
Join Date: Mar 2010
Posts: 2,592
How much do you tip a driver when you have a free airport - Bellagio limo ride ? 10 ? 20 ?,
Can you use 2 voucher for one single person at café bellagio for Breakfast ?
Can you use 2 voucher for one single person at café bellagio for Breakfast ?
Last edited by CGRA; Mar 5, 2016 at 1:55 pm
Mar 5, 2016, 1:51 pm
#358
Join Date: Mar 2010
Posts: 2,592
Lago is NOT covered by the credit :
As a valued American Express FINE HOTELS & RESORTS guest, we invite you to enjoy the following program benefits while on property:
• Room view upgrade (if available)
• Early check-in at Noon (if available)
• 4:00 p.m. guaranteed late check-out
• $30 Breakfast vouchers (2 per day) to be used at Café Bellagio, Palio, Café Gelato, or Pool Café (seasonal); not applicable for In Room Dining
• $100 Property Credit to be used during your stay (must be charged to the room for redemption)
Choose from the following:
o $100 Spa or Salon Credit to be used towards services; excludes spa or salon products
o $100 Dining Credit available at The Buffet, Café Bellagio, FIX, Jasmine, MICHAEL MINA, Lily Bar & Lounge, Petrossian Bar, Sensi and Pool Café (seasonal); excludes alcohol or gratuity
As a valued American Express FINE HOTELS & RESORTS guest, we invite you to enjoy the following program benefits while on property:
• Room view upgrade (if available)
• Early check-in at Noon (if available)
• 4:00 p.m. guaranteed late check-out
• $30 Breakfast vouchers (2 per day) to be used at Café Bellagio, Palio, Café Gelato, or Pool Café (seasonal); not applicable for In Room Dining
• $100 Property Credit to be used during your stay (must be charged to the room for redemption)
Choose from the following:
o $100 Spa or Salon Credit to be used towards services; excludes spa or salon products
o $100 Dining Credit available at The Buffet, Café Bellagio, FIX, Jasmine, MICHAEL MINA, Lily Bar & Lounge, Petrossian Bar, Sensi and Pool Café (seasonal); excludes alcohol or gratuity
Mar 5, 2016, 7:11 pm
#359
Join Date: May 2009
Location: Boston, MA
Programs: AA Million Miler, Mosaic, Delta Platinum
Posts: 1,561
