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Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)

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Old Sep 17, 2014, 10:45 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tanic
Reminder: you must enroll and select Southwest as your airline BEFORE making a reimbursable purchase.
Some have suggested the need to wait several hours or even a day before making the purchase, but there are also several DPs that worked without waiting that long.

(BTW, you will often hear people refer to Southwest as WN. WN is the IATA code for Southwest Airlines. SW is the IATA code for Air Namibia.)

Caution: As of late July 2019, reports are that direct gift card purchases are no longer being reimbursed.
To purchase click here: https://www.southwest.com/gift-card/create-card.html Caution: Do NOT login to your Southwest Rapid Rewards account when making the purchase.

What does appear to work is buying flight tickets less than $100, OR using gift cards to get the charged amount down to less than $100.

Always read the last few pages to get up-to-date DPs.





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Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)

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Old Sep 13, 2019, 8:16 am
  #2206  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,955
The process is exactly the same for Aspire, Platinum and Gold. Only the amount of the reimbursement benefit differs.
mia is offline  
Old Sep 13, 2019, 11:00 am
  #2207  
 
Join Date: Jun 2019
Posts: 22
9/12: Purchased one $87 one-way ticket, and another $117 (minus $100 GC, so $17) on AMEX plat. Had $100/$200 left on my benefits meter.

No meter/credit activity yet, but I will keep y'all posted.
dezcutit is offline  
Old Sep 14, 2019, 4:32 am
  #2208  
 
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
Originally Posted by Interstellar
Good to be here!

And yes that's correct: No partial pay of any kind.

I just bought the 2 tickets in separate transactions at their full prices with my Amex Plat. I was initially concerned because it shows the all flight details in the AmEx activities page, but the next day after I noticed that I got the full reimbursement for both tickets.
nice! thank you for the clarification.

Originally Posted by dezcutit
9/12: Purchased one $87 one-way ticket, and another $117 (minus $100 GC, so $17) on AMEX plat. Had $100/$200 left on my benefits meter.

No meter/credit activity yet, but I will keep y'all posted.
keep us posted. based on all the previous successful DPs here, there should be no problem for you. look for an amex update on 9/14 or 9/15 in the afternoon EST zone. seems like credits are posting very quickly for some people.
GundamWing01 is offline  
Old Sep 14, 2019, 4:40 pm
  #2209  
 
Join Date: Oct 2012
Location: SFO
Posts: 8
Originally Posted by dezcutit
9/12: Purchased one $87 one-way ticket, and another $117 (minus $100 GC, so $17) on AMEX plat. Had $100/$200 left on my benefits meter.

No meter/credit activity yet, but I will keep y'all posted.
I purchased two $88 one-way tickets on two separate transactions on 9/9. I used 2 $50 GC on each transaction so 2 $38 charges on my Amex plat. No credits posted as of today, 9/14.
winniehyw is offline  
Old Sep 14, 2019, 4:44 pm
  #2210  
 
Join Date: Jun 2019
Posts: 22
No benefits meter move either? I've got nothing but I'm expecting to see a credit or meter movement tomorrow.
Originally Posted by winniehyw
I purchased two $88 one-way tickets on two separate transactions on 9/9. I used 2 $50 GC on each transaction so 2 $38 charges on my Amex plat. No credits posted as of today, 9/14.
dezcutit is offline  
Old Sep 14, 2019, 4:44 pm
  #2211  
 
Join Date: Sep 2017
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Originally Posted by winniehyw
I purchased two $88 one-way tickets on two separate transactions on 9/9. I used 2 $50 GC on each transaction so 2 $38 charges on my Amex plat. No credits posted as of today, 9/14.
do you know when your transactions posted? maybe on 9/11 or 9/12?

Originally Posted by dezcutit
No benefits meter move either? I've got nothing but I'm expecting to see a credit or meter movement tomorrow.
please keep us informed. i expect the same.
GundamWing01 is offline  
Old Sep 15, 2019, 1:41 pm
  #2212  
 
Join Date: Jun 2019
Posts: 22
Benefits meter moved, now it says I have used my yearly credit. This means both of my transactions ($87 one-way fare, $17 charge after $100 GC on $117 fare) qualified, as I had $100 remaining.
camaross and GundamWing01 like this.
dezcutit is offline  
Old Sep 15, 2019, 1:55 pm
  #2213  
 
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
Originally Posted by dezcutit
Benefits meter moved, now it says I have used my yearly credit. This means both of my transactions ($87 one-way fare, $17 charge after $100 GC on $117 fare) qualified, as I had $100 remaining.
mine did it the same way. no meter move while pending. lets just enjoy it while it lasts and not trumpet it too loudly
akr1970akr is offline  
Old Sep 15, 2019, 3:06 pm
  #2214  
 
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
Originally Posted by dezcutit
Benefits meter moved, now it says I have used my yearly credit. This means both of my transactions ($87 one-way fare, $17 charge after $100 GC on $117 fare) qualified, as I had $100 remaining.
thank you so much for the update! helps a lot now that AA is dead.
GundamWing01 is offline  
Old Sep 16, 2019, 11:26 am
  #2215  
 
Join Date: Oct 2012
Location: SFO
Posts: 8
Originally Posted by dezcutit
No benefits meter move either? I've got nothing but I'm expecting to see a credit or meter movement tomorrow.
No movement on the benefits meter...still at $200.

Originally Posted by GundamWing01
do you know when your transactions posted? maybe on 9/11 or 9/12?


please keep us informed. i expect the same.
both are posted 9/9. Anyone tried to contact Amex to request the credit??
winniehyw is offline  
Old Sep 16, 2019, 11:35 am
  #2216  
 
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
Originally Posted by winniehyw
No movement on the benefits meter...still at $200.



both are posted 9/9. Anyone tried to contact Amex to request the credit??
First off, it's usually "up to 2 weeks" for credits to post. But unfortunately, if you used it on a ticket or partial ticket, you will have no recourse if you call to request the credit. It would be more likely, if you called, that the system would be flagged to correct it system wide.
Gig103 is offline  
Old Sep 16, 2019, 12:10 pm
  #2217  
 
Join Date: Dec 2018
Posts: 20
Any data point of reimbursement for ticket/partial ticket of less than $50?
barcelona_xavi is offline  
Old Sep 16, 2019, 10:47 pm
  #2218  
 
Join Date: Jul 2012
Posts: 205
Originally Posted by winniehyw
both are posted 9/9. Anyone tried to contact Amex to request the credit??
Rule 1. Be patient
Rule 2. Don't call
Rule 3. Continue being patient
Rule 4. DON'T EVER CALL.
Rule 5-Infinity: See Rule 4.
camaross is offline  
Old Sep 16, 2019, 11:25 pm
  #2219  
 
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
Originally Posted by camaross
Rule 1. Be patient
Rule 2. Don't call
Rule 3. Continue being patient
Rule 4. DON'T EVER CALL.
Rule 5-Infinity: See Rule 4.
That would be the First Rule of Flyertalk.

There are FT posts from cardholders, months ago, who called AmEx wanting to know why their GC purchases didn't get credited yet.
Tanic is offline  
Old Sep 17, 2019, 4:25 pm
  #2220  
 
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
Originally Posted by winniehyw
I purchased two $88 one-way tickets on two separate transactions on 9/9. I used 2 $50 GC on each transaction so 2 $38 charges on my Amex plat. No credits posted as of today, 9/14.
Originally Posted by winniehyw
both are posted 9/9. Anyone tried to contact Amex to request the credit??
1) no. your airline purchase with GC combo did not post the same day you made the purchase.
2) call amex for the credit when its against the T&C? and say what? why your airfare tickets did not get reimbursed like the CSR? i suggest calling TPG for advice. and you do know amex is a travel agency and can see in extreme detail of your airline purchase right? anyway, given your lack of posts, i assume you got the credit already.
3) read more reddit sidebar

Originally Posted by fishfly
Amex Gold:
7/30- $48.98 purchased on 7/28 posted
8/1- reimbursed $48.98, but meter didn't move until today, 8/2
Originally Posted by barcelona_xavi
Any data point of reimbursement for ticket/partial ticket of less than $50?
yes.

Last edited by GundamWing01; Sep 17, 2019 at 4:50 pm
GundamWing01 is offline  


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