Last edit by: Tanic
Reminder: you must enroll and select Southwest as your airline BEFORE making a reimbursable purchase.
Some have suggested the need to wait several hours or even a day before making the purchase, but there are also several DPs that worked without waiting that long.
(BTW, you will often hear people refer to Southwest as WN. WN is the IATA code for Southwest Airlines. SW is the IATA code for Air Namibia.)
Caution: As of late July 2019, reports are that direct gift card purchases are no longer being reimbursed.
To purchase click here: https://www.southwest.com/gift-card/create-card.html Caution: Do NOT login to your Southwest Rapid Rewards account when making the purchase.
What does appear to work is buying flight tickets less than $100, OR using gift cards to get the charged amount down to less than $100.
Always read the last few pages to get up-to-date DPs.
Some have suggested the need to wait several hours or even a day before making the purchase, but there are also several DPs that worked without waiting that long.
(BTW, you will often hear people refer to Southwest as WN. WN is the IATA code for Southwest Airlines. SW is the IATA code for Air Namibia.)
Caution: As of late July 2019, reports are that direct gift card purchases are no longer being reimbursed.
What does appear to work is buying flight tickets less than $100, OR using gift cards to get the charged amount down to less than $100.
Always read the last few pages to get up-to-date DPs.
Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)
#2056
Join Date: Dec 2018
Posts: 825
Okay I have tried multiple Houston-DAL one way flight combos as far as dates go, and the cheapest I see on the calendar going out from now until January 2020 are all $105!
What dates are you getting below $100? I'm bewildered at this point....
JAX-FLL, I do see $59 and $64 fares.
What dates are you getting below $100? I'm bewildered at this point....
JAX-FLL, I do see $59 and $64 fares.
#2057
Join Date: May 2011
Location: Dallas, Texas
Posts: 194
Good point. I ended up just buying 3 separate JAX-FLL flights.
$64, $64, $75 on the AMEX Business Platinum. Immediately cancelled them for flight credit in Southwest. It seems you’re only allowed 4 flight credit redemptions per flight. And come this upcoming January, I’ll have $950 worth of annual flight credits across all my cards
Let’s see what happens.
$64, $64, $75 on the AMEX Business Platinum. Immediately cancelled them for flight credit in Southwest. It seems you’re only allowed 4 flight credit redemptions per flight. And come this upcoming January, I’ll have $950 worth of annual flight credits across all my cards
Let’s see what happens.
#2058
Join Date: Feb 2011
Posts: 696
Just to be clear, as long as there’s a plane ticket is under $100, then it will be reimbursed. No need to split the gift card and cash payment option, correct? I found a flight that’s exactly $99.
#2059
Join Date: Mar 2016
Posts: 984
I am looking at this as an idea. Do you know if purchasing multiple tickets on SW for a single PNR (since there is a chance I might actually fly on the flight) will result in multiple transactions on the CC or just one? And anyone have DPs on whether this will affect the ability to get the credit even if it comes out as separate transactions on the CC?
#2060
Join Date: Mar 2016
Posts: 984
I'm not sure, but that seems like it may result in a high risk of getting the credit clawed back. I used my credits on WN GCs back in January, when it still worked. One of my friends was not so lucky. I advised him to do what you're planning on doing (book a ticket less than $100), but to cancel and keep the credit with Southwest (as opposed to having it refunded). That way, Amex doesn't see the refund being processed and should be none the wiser. Then, use the credit on a flight in the future (I believe it expires in 1 year, so you have a full year to use it). I'd do this sooner rather than later just in case Amex makes additional changes to screw us over again (i.e. credits stop working on all flight purchases too).
I am definitely nervous about not being able to use this in the future. I am trying to figure out whether or not to just commit to making the transactions now, and thus reduce the window to use the airline credit in the future...or wait. I guess there is no reason why I can't always just take a weekend trip to a neighbor island at some point, so it is probably worth just doing it now.
#2061
Join Date: Sep 2018
Posts: 6
I haven't seen any data points relating to a split payment where the remainder is over $100 so here we go
7/25 - $354 trip booked:
$150 - Gift Card that was reimbursed in January for the Aspire Card
$100 - Gift Card that was reimbursed in January for the Aspire Card
$104 - Paid with Gold card
I am hoping my $100 gold card credit will be applied and I will have just paid $4 but I am not holding my breath.
7/25 - $354 trip booked:
$150 - Gift Card that was reimbursed in January for the Aspire Card
$100 - Gift Card that was reimbursed in January for the Aspire Card
$104 - Paid with Gold card
I am hoping my $100 gold card credit will be applied and I will have just paid $4 but I am not holding my breath.
#2062
Join Date: Dec 2018
Posts: 825
Specifically in the scenario where you cancel a fully refundable ticket from WN and then cancel the ticket and get refunded the ticket cost back to your CC, I am not sure why Amex would feel the need to claw back. WN is the one refunding the cancelled ticket purchase back to you via Amex right? So Amex is getting their money back from WN so it isn't like Amex is out more than their usual airline credit?
I am definitely nervous about not being able to use this in the future. I am trying to figure out whether or not to just commit to making the transactions now, and thus reduce the window to use the airline credit in the future...or wait. I guess there is no reason why I can't always just take a weekend trip to a neighbor island at some point, so it is probably worth just doing it now.
I am definitely nervous about not being able to use this in the future. I am trying to figure out whether or not to just commit to making the transactions now, and thus reduce the window to use the airline credit in the future...or wait. I guess there is no reason why I can't always just take a weekend trip to a neighbor island at some point, so it is probably worth just doing it now.
#2063
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Chase Ultimate Rewards; Amex Plat
Posts: 6,680
Specifically in the scenario where you cancel a fully refundable ticket from WN and then cancel the ticket and get refunded the ticket cost back to your CC, I am not sure why Amex would feel the need to claw back. WN is the one refunding the cancelled ticket purchase back to you via Amex right? So Amex is getting their money back from WN so it isn't like Amex is out more than their usual airline credit?
https://www.flyertalk.com/forum/30720363-post304.html
I don't see why Amex would view this any differently. You used a benefit, and then received credit, and then the merchant reversed the transaction.
I am definitely nervous about not being able to use this in the future. I am trying to figure out whether or not to just commit to making the transactions now, and thus reduce the window to use the airline credit in the future...or wait. I guess there is no reason why I can't always just take a weekend trip to a neighbor island at some point, so it is probably worth just doing it now.
Last edited by STS-134; Jul 25, 2019 at 9:41 pm
#2064
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Well here is what happens to people who buy something from Saks and then return it:
https://www.flyertalk.com/forum/30720363-post304.html
I don't see why Amex would view this any differently. .
https://www.flyertalk.com/forum/30720363-post304.html
I don't see why Amex would view this any differently. .
#2065
Join Date: Jul 2019
Posts: 2
New to Amex, picked WN as my airline for this year because I had a bunch of flights planned for the rest of the year and decided I would just pay for Early-Bird check in for all of them since I expected that to count against the travel credit.
Bought $170 in EBC on July 24 across multiple flights, they posted today with $170 on my statement balance and no travel credit taken from the Benefits page. Is there a lag between getting the credit applied? Or was I SOL on this?
EDIT: Looked back on previous posts and I'll give it a few days to correct itself before making any assumptions
Bought $170 in EBC on July 24 across multiple flights, they posted today with $170 on my statement balance and no travel credit taken from the Benefits page. Is there a lag between getting the credit applied? Or was I SOL on this?
EDIT: Looked back on previous posts and I'll give it a few days to correct itself before making any assumptions
#2066
Join Date: Jul 2019
Location: Los Angeles, CA
Programs: American Express Platinum, Chase Sapphire Reserve
Posts: 619
New to Amex, picked WN as my airline for this year because I had a bunch of flights planned for the rest of the year and decided I would just pay for Early-Bird check in for all of them since I expected that to count against the travel credit.
Bought $170 in EBC on July 24 across multiple flights, they posted today with $170 on my statement balance and no travel credit taken from the Benefits page. Is there a lag between getting the credit applied? Or was I SOL on this?
EDIT: Looked back on previous posts and I'll give it a few days to correct itself before making any assumptions
Bought $170 in EBC on July 24 across multiple flights, they posted today with $170 on my statement balance and no travel credit taken from the Benefits page. Is there a lag between getting the credit applied? Or was I SOL on this?
EDIT: Looked back on previous posts and I'll give it a few days to correct itself before making any assumptions
#2067
Join Date: Jul 2019
Posts: 2
Amex doesn't get a breakdown of what goes into a charge, so if your ticket posted as a single purchase, my guess is that Amex will treat the whole thing as a flight purchase, and the early bird won't get credited. One thing you could try is to cancel the reservation (provided the same rate is still available), then buy the original ticket with the credit, and then buy the early bird as a separate add-on charge on your Amex and see if that credits. Note however that I'm not sure if Early Bird counts as an "upgrade" or not, if it does then it might not credit even then. You'd be left with a residual Southwest credit but if you're going to take a lot of Southwest flights you are going to use that anyway (and it will also help you use up your $200 by using it to pay for part of your next Southwest flight, and use your Amex to pay for the remainder).
#2068
Join Date: Dec 2012
Location: Chicago, IL
Posts: 349
I know that this is probably confirmed elsewhere in this thread, but since we seem to be now be talking mostly about the reimbursements for flight purchases (after the loss of gift cards), here goes....
I purchased the $40 gate-upgraded boarding position (to A1-A15, in this case I got A7) on a recent flight and that charge DOES count for reimbursement. The benefits meter in my Amex account was reduced by $40 a couple days later. So this is a safe way to use up the credits if you are not planning on playing the game mentioned in most of the posts above. Personally, I do purchase gate upgrades occasionally (usually when I've booked within 24 hours of the flight, or during IRROPS, both situations when I usually end up with a really crappy boarding number). So the loss of the gift card benefit is annoying to me, but probably works out close to the same in the end.
I purchased the $40 gate-upgraded boarding position (to A1-A15, in this case I got A7) on a recent flight and that charge DOES count for reimbursement. The benefits meter in my Amex account was reduced by $40 a couple days later. So this is a safe way to use up the credits if you are not planning on playing the game mentioned in most of the posts above. Personally, I do purchase gate upgrades occasionally (usually when I've booked within 24 hours of the flight, or during IRROPS, both situations when I usually end up with a really crappy boarding number). So the loss of the gift card benefit is annoying to me, but probably works out close to the same in the end.
#2069
Join Date: May 2011
Location: Dallas, Texas
Posts: 194
7/25 - purchased 3 separate 1 way tickets each below $100 - canceled them on Southwest's side for future flight credit - AMEX doesn't know or see anything differently.
The charges have posted on my AMEX Business Platinum, but they literally say "flight ticket" and even has the departure and arrival destinations.
People who booked < $100 flight tickets and got reimbursed, did your transactions essentially code correctly as far as identifying the charge as a flight?
The charges have posted on my AMEX Business Platinum, but they literally say "flight ticket" and even has the departure and arrival destinations.
People who booked < $100 flight tickets and got reimbursed, did your transactions essentially code correctly as far as identifying the charge as a flight?
#2070
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Chase Ultimate Rewards; Amex Plat
Posts: 6,680
I think the difference is that the Saks benefit is funded by Saks. If you return a purchase, Saks reverses the credit. The airline fee credit is an American Express benefit, their system may not be able to link the credit to a specific transaction for refund/clawback purposes.
BTW, TIL about something called "Level 3 Reporting". I had been wondering why merchants are complying with Amex's requests to send them data on what's being purchased, as it seems to be against their best interests (airlines for example don't care if you're buying a ticket or a GC, as they get your money either way, and in any case, they'd rather have you buy a GC, which in the worst case you immediately redeem for a ticket and in the best case turns into an interest-free loan to them) than not spend money with them at all. Turns out, Amex (and other networks) collect this data in exchange for lower interchange fees. https://www.bluepay.com/payment-proc...teway/level-3/ I'm guessing this is how Amex strongarms merchants, including WN, into providing this data to them, and WN began providing level 3 data on GC purchases to Amex as of last month, which is why GCs stopped working. I really wonder how many categories there are because if they ever start separating out ticket purchases from early bird fees and baggage fees (for 3rd or 4th bags) and wifi fees, we're kind of screwed.
IMHO, if airlines were smart, they'd tell all of the CC issuers to shove that Level 3 equipment up their ***es, as I think in the long run, the data's more valuable than any savings they'd get on interchange fees, but airline merchants seem to be falling for the ruse one by one, at least for now. Because the next thing they know, CC issuers are going to start using data about what tickets you're buying and where you're going with those tickets to advertise flights with their competitors.
Last edited by STS-134; Jul 26, 2019 at 12:34 pm