Jul 16, 2015, 2:58 pm
Last edit by: JDiver
This is the archived thread of older posts. The current thread is:
Post by brc757rr, July 2015:
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
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So there you have it.
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So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
ARCHIVE: Predeparture Drinks/Beverage (PDB) - When, What and Why Not?
Jun 5, 2017, 1:22 pm
#3796
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Too bad the survey came on a flight wih PDB. Hopefully we can get surveys when there are no PDBs, especially for an on time departure where the FAs are chatting in the galley.
Jun 5, 2017, 1:26 pm
#3797
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How would you guys answer that survey question if it was the lame water/oj only? technically in that case there was a beverage, just not of your choice.
Jun 5, 2017, 2:47 pm
#3799
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Jun 5, 2017, 3:07 pm
#3800
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Jun 5, 2017, 6:41 pm
#3801
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Jun 5, 2017, 8:33 pm
#3802
Join Date: Sep 2009
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Agreed 100% on not company policy, but, if AA mgmt scans this thread you wouldn't want them to dismiss it as being not accurate. (i.e. 'I know for a fact they got at least water/juice. These guys are wrong.')
Jun 5, 2017, 8:40 pm
#3803
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Jun 6, 2017, 12:51 pm
#3804
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LGA-DCA
LUS E190 Mainline
Full PDB
Partitions have been updated to LAA grey as well as seat covers.
LUS E190 Mainline
Full PDB
Partitions have been updated to LAA grey as well as seat covers.
Jun 6, 2017, 2:18 pm
#3805
Join Date: Apr 2008
Location: TX
Programs: AA: EXP MR: Ti
Posts: 495
I think partial works best - as it is an accurate description.
Agreed 100% on not company policy, but, if AA mgmt scans this thread you wouldn't want them to dismiss it as being not accurate. (i.e. 'I know for a fact they got at least water/juice. These guys are wrong.')
Agreed 100% on not company policy, but, if AA mgmt scans this thread you wouldn't want them to dismiss it as being not accurate. (i.e. 'I know for a fact they got at least water/juice. These guys are wrong.')
They're referring to the post-flight survey that AA occasionally sends out. One of the questions is "was a PDB served?" with answer options being either 'Yes' or 'No'. I agree that the appropriate response to this survey question is 'No' when PDB consists of a tray of water and OJ as this is not AA's standard PDB offering per company policy.
Jun 6, 2017, 2:54 pm
#3806
Join Date: Sep 2009
Location: Global
Posts: 5,998
They're referring to the post-flight survey that AA occasionally sends out. One of the questions is "was a PDB served?" with answer options being either 'Yes' or 'No'. I agree that the appropriate response to this survey question is 'No' when PDB consists of a tray of water and OJ as this is not AA's standard PDB offering per company policy.
Thank you for clarifying. ^
Jun 6, 2017, 4:15 pm
#3807
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They're referring to the post-flight survey that AA occasionally sends out. One of the questions is "was a PDB served?" with answer options being either 'Yes' or 'No'. I agree that the appropriate response to this survey question is 'No' when PDB consists of a tray of water and OJ as this is not AA's standard PDB offering per company policy.
Jun 6, 2017, 11:15 pm
#3808
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Wait a second, are you suggesting that if someone answers "no" to the post-flight survey question on PDBs Parker doesn't instantly get an email about that and then immediately check this thread for more info as to the situation....tell me it aint so.
Jun 7, 2017, 7:34 am
#3809
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I'm new to AA (I mean I had been loyal to UA), and now I got Plat Ex for 3 months as a challenge.
I flew yesterday SJC-PHX-JFK and the first flight offered PDB, but second one did not...
I just puzzled, though the FA was nice and attentive. (so far,it seems mainline FAs seem nicer than UA, but express FAs are about the same as UA, but it's off the topic...)
I flew yesterday SJC-PHX-JFK and the first flight offered PDB, but second one did not...
I just puzzled, though the FA was nice and attentive. (so far,it seems mainline FAs seem nicer than UA, but express FAs are about the same as UA, but it's off the topic...)
Jun 7, 2017, 7:37 am
#3810
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