Jul 16, 2015, 2:58 pm
Last edit by: JDiver
This is the archived thread of older posts. The current thread is:
Post by brc757rr, July 2015:
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
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So there you have it.
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So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
ARCHIVE: Predeparture Drinks/Beverage (PDB) - When, What and Why Not?
May 23, 2017, 1:21 pm
#3766
Join Date: Feb 2007
Location: DCA
Programs: DL (ex-NW) Plat pining for self-serve WC's and real cheese
Posts: 715
5/21/17 CID-CLT AA#5096 - Another no. Even though we left 5 minutes early and this was obviously on a smaller plane (CR7 in this instance). Haven't gotten a PDB on quite a few AA flights in a row now.
May 23, 2017, 5:43 pm
#3767
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
May 26, 2017, 3:06 pm
#3768
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
5/25/17, AA #110 , LAX-ORD. Full PDB of choice with refills from Ramon, a Chicago-based FA handling first class cabin.
The outstanding service continued throughout the entire flight on this 2-month new a321 bird.
The outstanding service continued throughout the entire flight on this 2-month new a321 bird.
May 26, 2017, 5:19 pm
#3769
Join Date: Sep 2011
Location: LGA, JFK, LAX, SFO
Programs: AA EXP
Posts: 303
5/23 MIA-JFK AA# LAA 752 - Tray of water and OJ asked for an adult beverage and was accommodated.
In the air probably the most dreadful service I've received all year. Blind leading the blind.
Also, why can't MIA & JFK handle a 2L boarding on this aircraft?
5/24 JFK-MIA AA#65 LAA 763 - Tray of water and OJ...was on a call with my boss so couldn't ask for an adult beverage at that moment.
Beyond FABULOUS service in the air.
In the air probably the most dreadful service I've received all year. Blind leading the blind.
Also, why can't MIA & JFK handle a 2L boarding on this aircraft?
5/24 JFK-MIA AA#65 LAA 763 - Tray of water and OJ...was on a call with my boss so couldn't ask for an adult beverage at that moment.
Beyond FABULOUS service in the air.
Last edited by brc757rr; May 26, 2017 at 9:50 pm
May 26, 2017, 11:16 pm
#3771
Join Date: Dec 2002
Location: Tokyo, Japan
Programs: JAL Global Club & oneworld Sapphire, ANA SFC & Star Alliance Gold
Posts: 3,747
Recently flew GRI-DFW on an Eagle (Mesa) CR9. No PDB even though only 3 pax in F and we sat at the gate for 35 minutes after boarding was complete.
The prior flight (DFW-GRI) a few days before that had PDB, even though the flight was delayed and everyone was rushing to get us out ASAP.
The prior flight (DFW-GRI) a few days before that had PDB, even though the flight was delayed and everyone was rushing to get us out ASAP.
May 27, 2017, 9:27 am
#3772
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Recently flew GRI-DFW on an Eagle (Mesa) CR9. No PDB even though only 3 pax in F and we sat at the gate for 35 minutes after boarding was complete.
The prior flight (DFW-GRI) a few days before that had PDB, even though the flight was delayed and everyone was rushing to get us out ASAP.
The prior flight (DFW-GRI) a few days before that had PDB, even though the flight was delayed and everyone was rushing to get us out ASAP.
May 27, 2017, 12:22 pm
#3773
FlyerTalk Evangelist
Join Date: Feb 2012
Programs: AAdvantage Executive Platinum, Delta Silver Medallion, Marriott Bonvoy Ambassador
Posts: 14,117
5/20 AE DCA-LGA Full PDB with a smile served by a lovely FA who was also great during service in the air during this one hour (give or take) flight.
May 27, 2017, 8:30 pm
#3774
Join Date: Dec 2002
Location: Tokyo, Japan
Programs: JAL Global Club & oneworld Sapphire, ANA SFC & Star Alliance Gold
Posts: 3,747
May 30, 2017, 7:21 am
#3775
Join Date: Sep 2016
Location: PBI/MIA
Programs: AAdvantage Gold, HHonors Diamond, Marriott Gold, Skymiles, Mileage Plus
Posts: 397
5/29 DFW-CLT: PDB offered but FA said the plane was still being catered so it was limited to what she already had. Good service during the flight, including getting me a drink when she probably should have been sitting because of turbulence.
May 30, 2017, 7:34 am
#3776
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
May 30, 2017, 7:50 am
#3777
Join Date: Jan 2009
Programs: AA Gold
Posts: 129
May 19: RSW-CLT AA2057 Full PDB and great service throughout flight
May 19 CLT-CUN AA885 As above
May 25 CUN-CLT AA888 PDB but no alcohol (not allowed) Fab service during flight
from Daniel; friendly pilot was out welcoming
passengers
May 25 CLT-RSW AA1820 Full PDB and again great service during flight
4 out of 4!!
May 19 CLT-CUN AA885 As above
May 25 CUN-CLT AA888 PDB but no alcohol (not allowed) Fab service during flight
from Daniel; friendly pilot was out welcoming
passengers
May 25 CLT-RSW AA1820 Full PDB and again great service during flight
4 out of 4!!
May 30, 2017, 9:27 am
#3778
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
LGA-BOS
LUS E190 and full PDB the minute I sat down. No service in the air due to turbulence.
LUS E190 and full PDB the minute I sat down. No service in the air due to turbulence.
May 30, 2017, 11:48 pm
#3779
Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 2,966
5/28 (L)AA 395 ORD-SJU Tray of OJ and water
5/28 (L)AA 1357 SJU-JFK Tray of OJ and water, iced. Cold and apathetic 'international (SJU?) based' crew.
5/29 (L)AA 177 JFK-SFO Flagship First Tray of OJ, water and champagne in stemless glasses
5/29 (L)AA 1522 SFO-ORD Full PDB on red eye flight. FA asked Y pax to stop. Good service.
5/28 (L)AA 1357 SJU-JFK Tray of OJ and water, iced. Cold and apathetic 'international (SJU?) based' crew.
5/29 (L)AA 177 JFK-SFO Flagship First Tray of OJ, water and champagne in stemless glasses
5/29 (L)AA 1522 SFO-ORD Full PDB on red eye flight. FA asked Y pax to stop. Good service.
May 31, 2017, 3:44 am
#3780
Join Date: Sep 2011
Location: LGA, JFK, LAX, SFO
Programs: AA EXP
Posts: 303
5/28 AA#1692 MIA-CLT A321 LUS - Full PDB despite catering arriving during the boarding process
5/28 AA#2658 MIA-JFK B738 LA - Tray of water and OJ asked for an adult beverage and was accommodated. Was originally on AA#1608, but that ended up being delayed until 3:30am.
5/28 AA#2658 MIA-JFK B738 LA - Tray of water and OJ asked for an adult beverage and was accommodated. Was originally on AA#1608, but that ended up being delayed until 3:30am.