Jul 16, 2015, 2:58 pm
Last edit by: JDiver
This is the archived thread of older posts. The current thread is:
Post by brc757rr, July 2015:
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
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So there you have it.
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So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
ARCHIVE: Predeparture Drinks/Beverage (PDB) - When, What and Why Not?
Jul 12, 2017, 8:59 pm
#3916
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
Well..............there is another thread, damn near 1000 posts long about this but....................
AA ExpectAAtion - Our First and Business Class customers will be offered a Pre Departure Drink on any flight.
AA ReAAlity - "we are primarily here for your safety" ........You have the same odds as Blackjack in Vegas 49/51 that it will happen.
AA has told, pleaded, begged, instructed, mandated and asked flight attendants to do PDB. You still have Vegas odds. Another web page had a lot of AA flight attendants weigh in and say words to the effect of "I am not paid until the wheels are turning, therefore, I do not do PDB"
AA ExpectAAtion - Our First and Business Class customers will be offered a Pre Departure Drink on any flight.
AA ReAAlity - "we are primarily here for your safety" ........You have the same odds as Blackjack in Vegas 49/51 that it will happen.
AA has told, pleaded, begged, instructed, mandated and asked flight attendants to do PDB. You still have Vegas odds. Another web page had a lot of AA flight attendants weigh in and say words to the effect of "I am not paid until the wheels are turning, therefore, I do not do PDB"
Jul 12, 2017, 9:01 pm
#3917
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
Jul 12, 2017, 10:02 pm
#3918
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Jul 12, 2017, 10:48 pm
#3919
Join Date: Feb 2008
Location: LAX/ORD/HNL
Programs: AA EXP, 4.6 MM, LT Pt, HH Diamond, Marriott Titanium
Posts: 443
Jul 13, 2017, 7:16 am
#3920
Join Date: Jun 2006
Posts: 78
Great crews all around on the following flights - one of the XNA-CLT crew was celebrating her birthday:
Flight 3823 - DCA-XNA - 6/30/2017 - PDB service offered (I only asked for water, not sure what else was being served - no restrictions were indicated)... I love this flight so much, I hope they keep it forever and upgrade it to a Dreamliner with a special WalMart livery
Flight 5198 - XNA-CLT - 7/8/2017 - same as above, PDB offered.
(After a land-then-sit-and-wait-for-a-gate-while-you-watch-your-connection-grow-tighter-and-tighter spell, I had to sprint from one end of E to the other end of D (not the worst sprint at CLT, but still) to make my DCA flight and was the last passenger to board, and alas I was in steerage anyway, so I pretty much don't know what happened on that one - service was suspended (rightly so) because of a very bumpy ride on what is a short flight anyway, but I think I saw the FA in first doing the in-flight service.)
Flight 3823 - DCA-XNA - 6/30/2017 - PDB service offered (I only asked for water, not sure what else was being served - no restrictions were indicated)... I love this flight so much, I hope they keep it forever and upgrade it to a Dreamliner with a special WalMart livery
Flight 5198 - XNA-CLT - 7/8/2017 - same as above, PDB offered.
(After a land-then-sit-and-wait-for-a-gate-while-you-watch-your-connection-grow-tighter-and-tighter spell, I had to sprint from one end of E to the other end of D (not the worst sprint at CLT, but still) to make my DCA flight and was the last passenger to board, and alas I was in steerage anyway, so I pretty much don't know what happened on that one - service was suspended (rightly so) because of a very bumpy ride on what is a short flight anyway, but I think I saw the FA in first doing the in-flight service.)
Jul 13, 2017, 9:44 am
#3921
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
Jul 13, 2017, 1:04 pm
#3922
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,913
Jul 14, 2017, 7:59 am
#3923
Join Date: Aug 2008
Location: San Francisco
Programs: AA EXP; Marriott BonVoy Titanium Elite, Marriott LT Plat.
Posts: 1,717
7/14/17 AA2207 DFW-SFO: OJ or Water.
Last edited by Zacnlinc; Jul 14, 2017 at 10:26 am
Jul 14, 2017, 8:07 am
#3924
Join Date: Jul 2017
Location: PHL
Programs: AAdvantage EXP
Posts: 67
AA1695 PHL-DFW 7/13/17
Full PDB
LUS, I think.
Full PDB
LUS, I think.
Jul 14, 2017, 10:38 am
#3925
Join Date: Dec 2000
Location: Chicago, IL
Programs: AA EXP (LT Plat 2MM), Marriott Plat, IHG Plat, HHonors Diamond, Hyatt Plat, SPG Plat75, UA1K
Posts: 1,248
Full PDB's on AA1244 this afternoon's DTW-ORD.
Jul 14, 2017, 12:43 pm
#3926
FlyerTalk Evangelist
Join Date: Nov 2001
Location: Wanting First. Buying First.
Programs: Lifetime Executive Diamond Platinum VIP with Braniff, Eastern, Midway, National & Pan Am
Posts: 17,492
What did he say when you asked him for a PDB? Or asked him why he didn't proactively offer one?
Jul 15, 2017, 2:17 pm
#3927
Join Date: Dec 2009
Location: New Orleans (MSY)
Programs: AA EXP, IHG PLT, Hilton Gold, Hyatt Explorist, Amtrak, WN
Posts: 2,617
7/13/17 AA2817 SHV-DFW (CRJ-700) - Full PDB
7/13/17 AA1233 DFW-ORD (787-8) - H2O or OJ
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7/14/17 AA1310 MSY-ORD (738) - Full PDB
7/13/17 AA1233 DFW-ORD (787-8) - H2O or OJ
--------------------------
7/14/17 AA1310 MSY-ORD (738) - Full PDB
Jul 15, 2017, 2:23 pm
#3928
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Jul 15, 2017, 3:27 pm
#3929
Join Date: Dec 2009
Location: New Orleans (MSY)
Programs: AA EXP, IHG PLT, Hilton Gold, Hyatt Explorist, Amtrak, WN
Posts: 2,617
No kidding.
It was one of those flights where you knew the crew was going to be terrible the minute you stepped on the plane. Sure enough, all downhill from there. Honestly, I'm surprised there was a PDB at all (although water and OJ don't count as a "true" PDB, in my opinion).
It was one of those flights where you knew the crew was going to be terrible the minute you stepped on the plane. Sure enough, all downhill from there. Honestly, I'm surprised there was a PDB at all (although water and OJ don't count as a "true" PDB, in my opinion).
Jul 15, 2017, 3:43 pm
#3930
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
No kidding.
It was one of those flights where you knew the crew was going to be terrible the minute you stepped on the plane. Sure enough, all downhill from there. Honestly, I'm surprised there was a PDB at all (although water and OJ don't count as a "true" PDB, in my opinion).
It was one of those flights where you knew the crew was going to be terrible the minute you stepped on the plane. Sure enough, all downhill from there. Honestly, I'm surprised there was a PDB at all (although water and OJ don't count as a "true" PDB, in my opinion).
