Jul 16, 2015, 2:58 pm
Last edit by: JDiver
This is the archived thread of older posts. The current thread is:
Post by brc757rr, July 2015:
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
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So there you have it.
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So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
ARCHIVE: Predeparture Drinks/Beverage (PDB) - When, What and Why Not?
Jul 2, 2017, 8:23 pm
#3886
Join Date: Jun 2014
Location: TPA
Programs: BA Silver; Hilton Gold; IHG Diamond Ambassador; Marriott Gold
Posts: 2,814
It sounds like the issue could be avoided by catering the drinks in Canada -- which I had assumed -- but I suppose that would just lead to the reciprocal problem when landing in the US?
Jul 4, 2017, 6:00 pm
#3887
Suspended
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Location: NYC
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MIA-JFK
LAA 757 (24FC version)
Water only
Asked if a Bloody Mary was possible and was told with a reluctant "I dont think we have time" despite boarding continuing for over 15 minutes)
Bloody Mary did appear so I guess full PDB for me just not the rest of FC.
LAA 757 (24FC version)
Water only
Asked if a Bloody Mary was possible and was told with a reluctant "I dont think we have time" despite boarding continuing for over 15 minutes)
Bloody Mary did appear so I guess full PDB for me just not the rest of FC.
Jul 4, 2017, 8:49 pm
#3888
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
Today MCO/MIA 738 left nearly two hours late (with a bunch of missed connections for the night) but the FA wade through the crowd to do PDBs.
Jul 4, 2017, 9:27 pm
#3889
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
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Posts: 12,809
Still, good that they offered a PDB. Been in that situation a number of times trying to get out of MCO in the summer transferring onto intercontinental flights, and in that scenario, one definitely appreciates a PDB even more than usual.
Jul 4, 2017, 10:27 pm
#3890
Join Date: Dec 2012
Location: Phoenix, AZ
Programs: Starwood Gold, Hilton Gold, Mariott Gold, AMEX Plat, US CP
Posts: 273
Each time I've been offered a PDB of water or OJ I just ask for a different drink and have never been refused.
Don't be a sheep...
Don't be a sheep...
Jul 5, 2017, 8:46 am
#3891
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
At Republic, we have to lock our liquor kits prior to landing in Canada and the seal can't be removed until we are above 10000 feet. So, unfortunately, we are unable to serve any alcohol on the ground in Canada. Some flight attendants lock the entire cart leaving us access to only water and juice. Some of us make sure the alcohol is separate from the rest of the drinks prior to locking the kit.
Thanks for the inside tip Twohitwonder
Jul 5, 2017, 4:02 pm
#3892
Join Date: Apr 2008
Location: TX
Programs: AA: EXP MR: Ti
Posts: 495
AA0905 DFW-MIA 07/05 - Another insulting tray of ice water
Jul 5, 2017, 4:27 pm
#3893
Suspended
Join Date: May 2013
Location: NYC
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FWIW I have politely asked and have been told: "we'll get you anything you want once in the air" or "not enough time" or just flat out "no".
Jul 5, 2017, 5:19 pm
#3894
Join Date: Oct 2016
Location: ORD
Posts: 155
AA1047 SFO-ORD 6/29 -- Nothing
Jul 5, 2017, 8:04 pm
#3895
Join Date: Dec 2012
Posts: 54
I will add they are now instructing new-hires and FAs in recurrent to ensure the alcohol is in a cart separate from soda and juice and to leave some coffee supplies out of the locked cart. Unfortunately, as I'm sure some of you have encountered, there are some quite lazy FAs.
Jul 5, 2017, 8:06 pm
#3896
Join Date: Dec 2012
Posts: 54
I had heard that if the airline caters the alcohol from a Canadian source, you can do PDB. As the airline is bringing the US booze into Canada, not paying taxes or alerting customs to it, they cannot serve on the ground in Canada.
Thanks for the inside tip Twohitwonder
Thanks for the inside tip Twohitwonder
Happy to help. I should thank my frequent travelers here. I love hearing what makes a flight great for you all as well.
Jul 6, 2017, 12:00 pm
#3897
Join Date: Jun 2014
Location: TPA
Programs: BA Silver; Hilton Gold; IHG Diamond Ambassador; Marriott Gold
Posts: 2,814
I'm currently at my yearly requalification. I asked management today why our policy prohibits us from serving out of the country. I always assumed it was taxes. It's actually our liquor license. We can only serve alcohol in the US. Hopefully this changes as we have flight for AA in North, Central and South America and the Caribbean.
I will add they are now instructing new-hires and FAs in recurrent to ensure the alcohol is in a cart separate from soda and juice and to leave some coffee supplies out of the locked cart. Unfortunately, as I'm sure some of you have encountered, there are some quite lazy FAs.
I will add they are now instructing new-hires and FAs in recurrent to ensure the alcohol is in a cart separate from soda and juice and to leave some coffee supplies out of the locked cart. Unfortunately, as I'm sure some of you have encountered, there are some quite lazy FAs.
When I flew AA900 out of EZE they did offer Champagne. I think that was AA-operated; if I book now AA.com lets me choose seats on it. So I would guess that they have a license there at least.
Jul 6, 2017, 12:09 pm
#3898
Join Date: May 2011
Location: DFW
Programs: AA EXP, LT Gold
Posts: 3,148
AA1210 MSP-DFW July 5
Excellent pre departure service. Any PDB was available and served very quickly.
Excellent pre departure service. Any PDB was available and served very quickly.
Jul 6, 2017, 12:57 pm
#3899
Moderator, Amtrak & Spirit Airlines
Join Date: Jan 2011
Location: EWR :rolleyes:
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They had "sparking wine" as a PBD on Tuesday nights EZE-JFK. I've also had it from LHR and NRT for sure that I can remember. However I think its limited to just those bottles.
Jul 6, 2017, 1:21 pm
#3900
Join Date: Mar 2010
Location: DEN
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Posts: 1,887
I doubt that Republic is taking over the long-haul deep SA routes. When Twohitwonder said South America, I can only think that it means northern South America. Even then, those are pretty long flights for a regional airline; I'd like to think that they would get the liquor license sorted before that much international expansion.