Jul 16, 2015, 2:58 pm
Last edit by: JDiver
This is the archived thread of older posts. The current thread is:
Post by brc757rr, July 2015:
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
<content moved to top of wiki>
...
So there you have it.
...
<content moved to top of wiki>
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
ARCHIVE: Predeparture Drinks/Beverage (PDB) - When, What and Why Not?
May 9, 2017, 3:36 am
#3692
Join Date: Sep 2009
Location: Global
Posts: 5,998
Well done.
May 9, 2017, 4:12 am
#3693
Join Date: Jun 2016
Location: IL
Programs: UA-SIL MR-TIT HYT-GBL IHG-PLT HH-DIA WYN-PLT AMEX-PLT
Posts: 150
5/7 LAX-ORD AA 1307 (LAA) PDB of choice with refills on a significantly delayed flight (LA winds, inbound a/c, and crew member substituted for illness). Battlefield upgrade--was happily surprised all the way around 
May 9, 2017, 8:01 am
#3694
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
DEN-ORD - MD80 - Another day, another late catering arrival at DEN. And another no PDB.
May 9, 2017, 8:29 am
#3695
Join Date: Aug 2008
Location: San Francisco
Programs: AA EXP; Marriott BonVoy Titanium Elite, Marriott LT Plat.
Posts: 1,717
Twice on recent trips SFO-PHL, the FA asks for PDB and I ask for a mimosa. Each time I've returned the drink as awful.
Turns out the FA used white wine instead of sparkling wine!! And it was a different FA each time. But maybe they went to the same drink making class. LOL
Turns out the FA used white wine instead of sparkling wine!! And it was a different FA each time. But maybe they went to the same drink making class. LOL
May 9, 2017, 8:37 am
#3696
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Twice on recent trips SFO-PHL, the FA asks for PDB and I ask for a mimosa. Each time I've returned the drink as awful.
Turns out the FA used white wine instead of sparkling wine!! And it was a different FA each time. But maybe they went to the same drink making class. LOL
Turns out the FA used white wine instead of sparkling wine!! And it was a different FA each time. But maybe they went to the same drink making class. LOL
No big deal. Now, all my verbal drink orders include the ingredients that go into that drink. Cheers.
May 9, 2017, 8:57 am
#3697
Join Date: Jun 2016
Location: IL
Programs: UA-SIL MR-TIT HYT-GBL IHG-PLT HH-DIA WYN-PLT AMEX-PLT
Posts: 150
Twice on recent trips SFO-PHL, the FA asks for PDB and I ask for a mimosa. Each time I've returned the drink as awful.
Turns out the FA used white wine instead of sparkling wine!! And it was a different FA each time. But maybe they went to the same drink making class. LOL
Turns out the FA used white wine instead of sparkling wine!! And it was a different FA each time. But maybe they went to the same drink making class. LOL
May 9, 2017, 9:10 am
#3698
Join Date: Jun 2016
Location: IL
Programs: UA-SIL MR-TIT HYT-GBL IHG-PLT HH-DIA WYN-PLT AMEX-PLT
Posts: 150
My luck is going strong on PDBs: 5/9 (this morning) AA 2470 LAA 738 ORD-LAS open bar PDB. ORD based crew no less!
May 9, 2017, 10:34 am
#3699
Join Date: Jun 2001
Location: SEA
Programs: DL Plat, AS MVPG, Bonvoy Plat/LT Gold, HH Diamond
Posts: 1,266
5/9 MSY-ORD AA2224 8:15am, no PDB for passengers. One FA stood in the galley drinking coffee from a mug, though.
May 9, 2017, 10:49 am
#3700
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
WHY does AA have such a hit-and-miss routine with this????????? I have about a 70-80% success rate with PDB. I know it's a drink, just a flipping drink, but it's one of those things that has become somewhat important to me. It shouldn't bother me but it does.
May 9, 2017, 10:53 am
#3701
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798
If your home airport is PVD, then I suspect most of your flying is with LUS, which the thread has noted generally has a better rate of providing a PDB. So, count yourself lucky...
May 9, 2017, 11:03 am
#3702
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
The LUS and myself have a long history, I generally fly to Canada and Asia for work. I'm forever on the shuttle to Chicago or Charlotte or Philly.
You guys seriously think a 70-80% success rate for PDB is good? I'm feeling fairly frustrated (admittedly over a drink, I don't want to sound like an alcoholic)
You guys seriously think a 70-80% success rate for PDB is good? I'm feeling fairly frustrated (admittedly over a drink, I don't want to sound like an alcoholic)
May 9, 2017, 11:35 am
#3703
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
ORD-BOS LAA 738 w/ PTV's - NO PDB. 
May 9, 2017, 2:54 pm
#3704
Join Date: Apr 2008
Location: TX
Programs: AA: EXP MR: Ti
Posts: 495
DFW-IND MD80
Water/OJ only, no rush as the cockpit door is still open
Water/OJ only, no rush as the cockpit door is still open
May 9, 2017, 3:37 pm
#3705
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988