Dec 26, 15, 4:07 pm
Last edit by: JDiver
This is the archive of older posts from the OSO thread; for the current thread see
AA OSO, IROPS / IRROPS, delay, cancelation etc. resources (master thread
AA OSO, IROPS / IRROPS, delay, cancelation etc. resources (master thread
ARCHIVE: AA OSO, IROPS / IRROPS, delay, cancelation etc. resources thru 2019
Jan 4, 16, 11:42 am
#226
Join Date: Sep 2010
Posts: 1,900
Sucks.
Im flying from den to LAX to jfk today. My flight out of Denver is delayed one hour thanks to some maintenence issue.
My flight from lax to jfk is in Flagship first. I won't make the connection now. My wife is CK so they arraigned a ground transfer but the flight takes off the exact moment were scheduled to land.
AA confirmed for the later flight in business.
What a pain. Would we still get the 12000 bonus miles?
Im flying from den to LAX to jfk today. My flight out of Denver is delayed one hour thanks to some maintenence issue.
My flight from lax to jfk is in Flagship first. I won't make the connection now. My wife is CK so they arraigned a ground transfer but the flight takes off the exact moment were scheduled to land.
AA confirmed for the later flight in business.
What a pain. Would we still get the 12000 bonus miles?
Jan 4, 16, 4:44 pm
#227
Join Date: Sep 2010
Posts: 1,900
Nevermind. Later flight now cancelled.
So leaving tomorrow. Then I misconnect again.
I had an I class ticket the next day. They then put me in J and P. So are mt earnings bases off J ticket or I ticket?
So leaving tomorrow. Then I misconnect again.
I had an I class ticket the next day. They then put me in J and P. So are mt earnings bases off J ticket or I ticket?
Jan 4, 16, 4:53 pm
#228
Join Date: Sep 2014
Posts: 361
Originally Posted by surftb15
Nevermind. Later flight now cancelled.
So leaving tomorrow. Then I misconnect again.
I had an I class ticket the next day. They then put me in J and P. So are mt earnings bases off J ticket or I ticket?
So leaving tomorrow. Then I misconnect again.
I had an I class ticket the next day. They then put me in J and P. So are mt earnings bases off J ticket or I ticket?
Jan 4, 16, 5:07 pm
#229
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,733
Originally Posted by DylanOakes
This is obviously a YMMV situation, but I booked a Y fare ORD - JFK - LHR upgraded to J using a SWU. The ORD - JFK took a delay due to weather and put my JFK connection in jeopardy and in turn my LHR connection. Admirals Club agent rebooked me on the BA nonstop in J arriving very close to when I would have arrived on my original itinerary...
Jan 4, 16, 5:10 pm
#230
Join Date: Sep 2010
Posts: 1,900
Originally Posted by JonNYC
Definitely one should always request that.
The only reason I ask is J is now 3x EQM and I is only 2x. That's a pretty big difference.
Regardless, what a crazy day when both flights cancel. Missing a double connection. And a meeting!
Jan 5, 16, 10:24 am
#231
Join Date: Sep 2010
Posts: 1,900
Hi guys,
Im a bit curious. My flight was CANCELED yesterday and they got me on a flight ONE DAY LATER. I had another flight (Business class I) that was missed as a result.
So far, AA has given me a voucher for a hotel last night and I have an "authorization" for hotel tonight.
But what compensation can I ask for?
I mean, they did put me in J not I class, which is pretty good compensation IMO!
Im a bit curious. My flight was CANCELED yesterday and they got me on a flight ONE DAY LATER. I had another flight (Business class I) that was missed as a result.
So far, AA has given me a voucher for a hotel last night and I have an "authorization" for hotel tonight.
But what compensation can I ask for?
I mean, they did put me in J not I class, which is pretty good compensation IMO!
Jan 5, 16, 10:40 am
#232
Join Date: Jan 2013
Location: Vail, CO
Programs: AA EXP/1mm, Marriott Titanium/LT Gold, UA Silver
Posts: 617
Originally Posted by surftb15
Hi guys,
Im a bit curious. My flight was CANCELED yesterday and they got me on a flight ONE DAY LATER. I had another flight (Business class I) that was missed as a result.
So far, AA has given me a voucher for a hotel last night and I have an "authorization" for hotel tonight.
But what compensation can I ask for?
I mean, they did put me in J not I class, which is pretty good compensation IMO!
Im a bit curious. My flight was CANCELED yesterday and they got me on a flight ONE DAY LATER. I had another flight (Business class I) that was missed as a result.
So far, AA has given me a voucher for a hotel last night and I have an "authorization" for hotel tonight.
But what compensation can I ask for?
I mean, they did put me in J not I class, which is pretty good compensation IMO!
Small world - I was the guy next to you talking about how they cannot interline Delta any longer when we were both at the counter early into the delay. I couldnt believe when that flight went MX after my flight the night before did the same. Eventually they got me out in United Y at 525. Awful experience but glad it is over.
Now I get to go through the fun of trying to get them to cover the Westin Denver Airport after the mess after Sunday night's cancellation where they could not find rooms
Jan 5, 16, 10:47 am
#233
Join Date: Sep 2010
Posts: 1,900
Originally Posted by uscjeff
Surftb15-
Small world - I was the guy next to you talking about how they cannot interline Delta any longer when we were both at the counter early into the delay. I couldnt believe when that flight went MX after my flight the night before did the same. Eventually they got me out in United Y at 525. Awful experience but glad it is over.
Now I get to go through the fun of trying to get them to cover the Westin Denver Airport after the mess after Sunday night's cancellation where they could not find rooms
Small world - I was the guy next to you talking about how they cannot interline Delta any longer when we were both at the counter early into the delay. I couldnt believe when that flight went MX after my flight the night before did the same. Eventually they got me out in United Y at 525. Awful experience but glad it is over.
Now I get to go through the fun of trying to get them to cover the Westin Denver Airport after the mess after Sunday night's cancellation where they could not find rooms
Im glad you got into LAX though! I had to get a flight from last night from LAX->JFK in F and would have missed every connection, even if they interlined on UA.
I finally made it to LAX just now, sitting in Flagship lounge for the next 3 hours.
My return flight (which was just JFK-LAX-SAN in Business) was also delayed a day.
All I need to do is sign some real estate paperwork ! Blah!
Summary
DEN->LAX -> JFK (DEN-LAX cancelled) ba!
goes to:
DEN->LAX->JFK January 05
JFK->LAX->SAN January 05 (missed )
goes to
JFK->LAX->SAN January 06
Jan 5, 16, 11:59 am
#234
Join Date: Sep 2010
Posts: 1,900
Well my flight LAX->JFK was JUST CANCELLED.
... AA!!!
... AA!!!
Jan 5, 16, 1:24 pm
#235
Join Date: May 2005
Posts: 56
Originally Posted by surftb15
Well my flight LAX->JFK was JUST CANCELLED.
... AA!!!
... AA!!!
We got a voucher for hotel for one night (out of 3 nights that we spent delayed) and one $24 food voucher.
Best of luck getting back.
Jan 5, 16, 1:38 pm
#236
Join Date: Sep 2005
Location: Columbia, SC
Programs: AA Plat, SPG/Marriot Gold, HHonors Diamond, Hyatt Expl
Posts: 2,363
Originally Posted by surftb15
Well my flight LAX->JFK was JUST CANCELLED.
... AA!!!
... AA!!!
Jan 5, 16, 1:52 pm
#237
Join Date: Sep 2010
Posts: 1,900
Originally Posted by akcae
At this point, I would have ZERO confidence in AA's ability to get you back to JFK. They need to endorse you over to UA or B6 as they seem to actually have the ability to operate their flights.
The AAgent is trying for jet blue mint.
Luggage is also still in Denver! So..
Jan 5, 16, 2:12 pm
#238
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,733
Originally Posted by surftb15
Yep. AA 22 canceled.. However the flight hasn't even left JFK. Mechanical? No seats on earlier flights right now. Standby on both.
The AAgent is trying for jet blue mint.
Luggage is also still in Denver! So..
The AAgent is trying for jet blue mint.
Luggage is also still in Denver! So..
Also, I sure hope you've been chronicling this to AA's Twitter presence!
Jan 5, 16, 2:27 pm
#239
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Originally Posted by surftb15
Well my flight LAX->JFK was JUST CANCELLED.
... AA!!!
... AA!!!
Jan 5, 16, 2:39 pm
#240
Join Date: Sep 2005
Location: Columbia, SC
Programs: AA Plat, SPG/Marriot Gold, HHonors Diamond, Hyatt Expl
Posts: 2,363
Originally Posted by JonNYC
This situation is really unbelievable! You seem to be taking it very well, but I think you should -maybe- be a bit more insistent (I know, easy to say as an observer.)
Also, I sure hope you've been chronicling this to AA's Twitter presence!
Also, I sure hope you've been chronicling this to AA's Twitter presence!
And for sure, keep a running commentary via Twitter -- it'll be fun to just pull the whole thread later in a nice letter to customer service regarding the EPIC service/operational failure you've gone thru.
