Last edit by: JDiver
This is the archive of older posts from the OSO thread; for the current thread see
AA OSO, IROPS / IRROPS, delay, cancelation etc. resources (master thread
AA OSO, IROPS / IRROPS, delay, cancelation etc. resources (master thread
ARCHIVE: AA OSO, IROPS / IRROPS, delay, cancelation etc. resources thru 2019
#316
Join Date: Sep 2010
Posts: 1,900
Yes.
I was getting frustrated because some AAgents were saying to go back to EY, some were saying there was nothing in J class, some were saying I couldnt route to San Diego without repricing , others said that I didnt book the ticket together, even though ti was Aa flight number and purchased through aa.com.
It was a bit ridiculous, especially after flyting 14 hours .
At least I nabbed these two seats @ 3:30 pm, get in slightly later then expected.
I was the fool here though, assuming the flight was going to leave AUH on time and booking a short 1 hour connection.
I was getting frustrated because some AAgents were saying to go back to EY, some were saying there was nothing in J class, some were saying I couldnt route to San Diego without repricing , others said that I didnt book the ticket together, even though ti was Aa flight number and purchased through aa.com.
It was a bit ridiculous, especially after flyting 14 hours .
At least I nabbed these two seats @ 3:30 pm, get in slightly later then expected.
I was the fool here though, assuming the flight was going to leave AUH on time and booking a short 1 hour connection.
#317
Join Date: Oct 2009
Location: Boston, USA
Programs: AA EXP, TK Elite, HH Gold, SPG/Marriott Gold
Posts: 939
Can I ask for free date change ?
Hi there,
I purchased a BOS-JFK-LHR-DXB / DXB-LHR-JFK-BOS ticket on AA
with AA codeshare flights on BA (LHR-DXB-LHR).
My BOS-JFK flight was delayed causing a very tight connection in
JFK to JFK-LHR (AA 104). I made the flight but my bag did not. I landed
in DXB without my bag which has the demo equipment that was
needed for day 1 of the trip. (I am told that the bag will be
delivered a day later)
Due to this my day 6 meetings are now not relevant although DAY
2,3,4,5 are OK. I would like to now return 1 day earlier. Can I ask
AA for early departure without any penalties or change fees ?
Do I have a shot at this ? Thanks in advance.
F.A.
I purchased a BOS-JFK-LHR-DXB / DXB-LHR-JFK-BOS ticket on AA
with AA codeshare flights on BA (LHR-DXB-LHR).
My BOS-JFK flight was delayed causing a very tight connection in
JFK to JFK-LHR (AA 104). I made the flight but my bag did not. I landed
in DXB without my bag which has the demo equipment that was
needed for day 1 of the trip. (I am told that the bag will be
delivered a day later)
Due to this my day 6 meetings are now not relevant although DAY
2,3,4,5 are OK. I would like to now return 1 day earlier. Can I ask
AA for early departure without any penalties or change fees ?
Do I have a shot at this ? Thanks in advance.
F.A.
#318
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
A heads up: DFW is in a big mess today, t-storms and possible tornado activity.
#319
Join Date: Apr 2011
Location: New York
Programs: AA EXP 1.0mm, not sure where I am with hotels these days
Posts: 2,795
#320
Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,525
United has issued a weather waiver for Colorado Airports today. Nothing on AA yet. I fly tomorrow (or am supposed to), so would be interested in taking advantage of it if it posts.
only BRU in effect right now.
only BRU in effect right now.
#321
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
For events at Brussels Zaventem / BRU airport and effects on AA travelers, please consult:
Explosions 22 Mar 2026 at BRU / Brussels - Impact on AA passengers
BRU / Brussels Zaventem opened for limited flights Sunday 3 April and is not likely to fully open for several months. Please read the thread linked to for more information.
/Moderator
Explosions 22 Mar 2026 at BRU / Brussels - Impact on AA passengers
BRU / Brussels Zaventem opened for limited flights Sunday 3 April and is not likely to fully open for several months. Please read the thread linked to for more information.
/Moderator
Last edited by JDiver; Apr 3, 2016 at 4:16 pm Reason: Update
#322
Join Date: Apr 2011
Posts: 25
HELP! MBJ-CLT delay, probably miss flt to SEA
Concerned grandma here...my son, his wife and lap infant, along with an aunt with recent knee replacement are headed today to SEA from MBJ thru CLT. They already had a 94 min connection time, have checked bags and no global entry.
At this time (hasn't departed yet) AA 869 shows delay of 37 mins, makes their close connection even more unlikely. There are a couple of later AA flights thru DFW or PHX that could get them back to SEA around 2 am, but it looks pretty miserable, especially travelling with an infant.
What are their best courses of action: talk to FA and hope AA will hold their connecting CLT/SEA flight, head for the AA counter if/after they miss their CLT/SEA flight, call AA directly? These are purchased flights (thru Expedia), don't have status. Appreciate any helpful advice.
At this time (hasn't departed yet) AA 869 shows delay of 37 mins, makes their close connection even more unlikely. There are a couple of later AA flights thru DFW or PHX that could get them back to SEA around 2 am, but it looks pretty miserable, especially travelling with an infant.
What are their best courses of action: talk to FA and hope AA will hold their connecting CLT/SEA flight, head for the AA counter if/after they miss their CLT/SEA flight, call AA directly? These are purchased flights (thru Expedia), don't have status. Appreciate any helpful advice.
#323
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,724
Since I assume they'll need to go through customs upon arrival in CLT, the chances are good that they'll miss their connecting flight to SEA in which case they will probably be given a hotel and rebooked on a flight the next day...not a bad option in my opinion since you get a free hotel room and it breaks up the long trip a bit. If they haven't boarded in MBJ yet, they may want to call or ask an AA agent about the options via DFW and/or PHX....yes, it makes for a really late night with a 2am arrival, but as someone who flew MANY flights with daughter when she was an infant, it's really not as tough on the infant or parents as it may seem--way easier than traveling with a 2 or 3 year old.
#324
Join Date: Aug 2008
Location: South Park, Metropolis
Programs: AA LT PLT 3MM, Hilton/Marriott/SPG/Club Carlson GLD, IHG PLT
Posts: 4,608
I presume they are on 869, connecting to 609. The incoming flight to 869 is delayed, due to arrive 12:14pm, If it departs at 1:02pm, the current delayed schedule, they still have to clear immigration, most likely miss their connections.
Most likely there are other flyers that are affected as well, AA will do their best to accommodate, I presume that since you mentioned non-status flyer, they are probably in the back of plane, they should do their best to get out of the plane quickly, mention that they have a tight connection and hopefully others will allow them to pass through.
If 869 starts getting delayed, there are other options, but they need to talk to a gate agent, options are 1501/134 via Miami, if they miss 609 in CLT, they could get into 463/589 clt-phx-sea. Good luck.
Most likely there are other flyers that are affected as well, AA will do their best to accommodate, I presume that since you mentioned non-status flyer, they are probably in the back of plane, they should do their best to get out of the plane quickly, mention that they have a tight connection and hopefully others will allow them to pass through.
If 869 starts getting delayed, there are other options, but they need to talk to a gate agent, options are 1501/134 via Miami, if they miss 609 in CLT, they could get into 463/589 clt-phx-sea. Good luck.
#325
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,585
Wirelessly posted (BlackBerry: BlackBerry8530/5.0.0.1030 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/417)
"they still have plenty of time to make their connection, since 869 arrives at gate D5, and 609 departs D3, they just need to go to the next gate and with a 1 hr layover on CLT, should be good."
Aren't the CLT gate locations irrelevant, since the passengers have to clear Immigration and Customs at CLT? Won't they be dumped land-side after Customs?
"they still have plenty of time to make their connection, since 869 arrives at gate D5, and 609 departs D3, they just need to go to the next gate and with a 1 hr layover on CLT, should be good."
Aren't the CLT gate locations irrelevant, since the passengers have to clear Immigration and Customs at CLT? Won't they be dumped land-side after Customs?
#326
Join Date: Feb 2005
Location: PHL
Programs: AA EXP MM, HHonors Lifetime Diamond, Marriott Lifetime Ti, UA Silver
Posts: 5,036
There's also a 6:55 CLT-DFW-SEA flight that they may be able to make.
#327
Join Date: Aug 2008
Location: South Park, Metropolis
Programs: AA LT PLT 3MM, Hilton/Marriott/SPG/Club Carlson GLD, IHG PLT
Posts: 4,608
Wirelessly posted (BlackBerry: BlackBerry8530/5.0.0.1030 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/417)
"they still have plenty of time to make their connection, since 869 arrives at gate D5, and 609 departs D3, they just need to go to the next gate and with a 1 hr layover on CLT, should be good."
Aren't the CLT gate locations irrelevant, since the passengers have to clear Immigration and Customs at CLT? Won't they be dumped land-side after Customs?
"they still have plenty of time to make their connection, since 869 arrives at gate D5, and 609 departs D3, they just need to go to the next gate and with a 1 hr layover on CLT, should be good."
Aren't the CLT gate locations irrelevant, since the passengers have to clear Immigration and Customs at CLT? Won't they be dumped land-side after Customs?
#328
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
OP should not expect the connecting flight to be held. That is rare. It is more rare when it isn't the last routing of the day (although AA CLT-SEA isn't frequent).
Travelers should get in line for rebooking at CLT, and call AA if the line is moving slowly in hopes of rebooking by phone faster.
Travelers should get in line for rebooking at CLT, and call AA if the line is moving slowly in hopes of rebooking by phone faster.
#329
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,585
Wirelessly posted (BlackBerry: BlackBerry8530/5.0.0.1030 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/417)
"Travelers should get in line for rebooking at CLT, and call AA if the line is moving slowly in hopes of rebooking by phone faster."
Assuming that one of the passengers is traveling with a cell phone, a call can be placed to AA Off-Schedule Operations at 800-446-7834 as soon as the MBJ-CLT flight lands -- while the plane is taxiing to the terminal. This should give the travelers a leg up over others who will miss their connections, and they will thus avoid having to stand in what could be a long line at CLT.
"Travelers should get in line for rebooking at CLT, and call AA if the line is moving slowly in hopes of rebooking by phone faster."
Assuming that one of the passengers is traveling with a cell phone, a call can be placed to AA Off-Schedule Operations at 800-446-7834 as soon as the MBJ-CLT flight lands -- while the plane is taxiing to the terminal. This should give the travelers a leg up over others who will miss their connections, and they will thus avoid having to stand in what could be a long line at CLT.
#330
Join Date: Apr 2011
Posts: 25
Thanks for the quick help; I will message it to them. Knew someone would have the number to call AA in this situation. Is it likely they won't make it through immigration and customs, so they should try to make other arrangements as soon as they land in CLT?
Is it a given that they will be given a free hotel room by AA if they can't be rebooked tonight?
Is it a given that they will be given a free hotel room by AA if they can't be rebooked tonight?