Dec 26, 15, 4:07 pm
Last edit by: JDiver
This is the archive of older posts from the OSO thread; for the current thread see
AA OSO, IROPS / IRROPS, delay, cancelation etc. resources (master thread
AA OSO, IROPS / IRROPS, delay, cancelation etc. resources (master thread
ARCHIVE: AA OSO, IROPS / IRROPS, delay, cancelation etc. resources thru 2019
Jun 13, 16, 8:25 pm
#391
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,107
The walkup fare for WN out of DAL is $358 ($371 as Business Select). I would have probably done that by Day 2 of this nonsense and then worked out the service failure on the last segment with AA after I was home. Surprised that you can't get a better distressed traveler rate, either.
Jun 13, 16, 8:31 pm
#392
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Not to diminish the awful experience by the OP, I flew in and out of DFW on Saturday and Sunday. It was a mess. The Saturday afternoon weather delayed flights and I was lucky to get out even 2 hours late.
My return flight to DFW was delayed as the inbound aircraft was caught in that mess.
Arrived back at DFW Sunday, where it seemed more than half of the pax on my flight had missed their connections. When we landed, the FA started reading off a long list of every connecting flight destination where pax were headed, which had already been rebooked by AA and the gate numbers, and which pax had to go and deal with rebooking. It was both impressive and nuts.
My return flight to DFW was delayed as the inbound aircraft was caught in that mess.
Arrived back at DFW Sunday, where it seemed more than half of the pax on my flight had missed their connections. When we landed, the FA started reading off a long list of every connecting flight destination where pax were headed, which had already been rebooked by AA and the gate numbers, and which pax had to go and deal with rebooking. It was both impressive and nuts.
Jun 13, 16, 8:58 pm
#393
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,951
I'm just trying to get a sense of how bad my situation is compared to the average stranding. I'm Platinum, on a paid FRA-DFW-BHM. D fare transatlantic with First on the domestic segment, used miles to upgrade to old first because the old business looked a little sketchy to me.
I had a 90 minute delay or so but arrived in DFW with plenty of time to connect. There are 4 nonstops per day from DFW-BHM plus, being a hub, you could go through MIA, CLT, whatever. I could fly to ATL and rent a car. Nothing is working. I arrived at 2 PM Sunday and I'm still here, earliest possible flight out is Tuesday at 10:30 AM. I've been moved to flights which then had rolling delays, multiple cancellations, gate changed 10 times in 2 hours, you name it. Currently booked in coach on the second flight out Tuesday. For reasons that should be obvious, I'm starting to think this a bad deal. I'm out $800 for two nights at the tired Hyatts (one night at each).
I guess my question is, if this is how Platinum customers on a paid first class ticket get treated, what do they do to the rest of the world?
I had a 90 minute delay or so but arrived in DFW with plenty of time to connect. There are 4 nonstops per day from DFW-BHM plus, being a hub, you could go through MIA, CLT, whatever. I could fly to ATL and rent a car. Nothing is working. I arrived at 2 PM Sunday and I'm still here, earliest possible flight out is Tuesday at 10:30 AM. I've been moved to flights which then had rolling delays, multiple cancellations, gate changed 10 times in 2 hours, you name it. Currently booked in coach on the second flight out Tuesday. For reasons that should be obvious, I'm starting to think this a bad deal. I'm out $800 for two nights at the tired Hyatts (one night at each).
I guess my question is, if this is how Platinum customers on a paid first class ticket get treated, what do they do to the rest of the world?
Or, you could join the hordes spending the night on cots and use the Admirals Clubs for showers.
Seriously, I get your angst, but thousands are affected by the horrendous weather. In particular, lightning freezes everything, because more than one ramper has been killed by lightning. (My friends in the area have been trying to cope with floods.)
There's not much you can do; DFW has been a horrid weather mess.
Jun 14, 16, 5:35 am
#394
Join Date: Oct 2006
Posts: 216
The walkup fare for WN out of DAL is $358 ($371 as Business Select). I would have probably done that by Day 2 of this nonsense and then worked out the service failure on the last segment with AA after I was home. Surprised that you can't get a better distressed traveler rate, either.
Jun 14, 16, 6:34 am
#395
FlyerTalk Evangelist
Join Date: Jul 2010
Programs: AA
Posts: 13,641
I considered going to Love Field but wasn't sure it would help much. Is WN more likely to make it out because they are flying 737s rather than an RJ? I assume the decisions of which flights go out and which don't have many factors and that this may be one of them. I'd prefer not to drive to BHM, it's quite far, but at some point I really do need to get home.
Jun 14, 16, 11:05 am
#396
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: All airline status gone as of 2/1/24, woe betide me
Posts: 19,989
I considered going to Love Field but wasn't sure it would help much. Is WN more likely to make it out because they are flying 737s rather than an RJ? I assume the decisions of which flights go out and which don't have many factors and that this may be one of them. I'd prefer not to drive to BHM, it's quite far, but at some point I really do need to get home.
Jun 14, 16, 11:16 am
#397
Join Date: Dec 2009
Location: WAS
Posts: 2,974
Standby lists
Been a while since I had an IRROPS situation with AA. Was going MSY-DFW-BOS yesterday evening. MSY-DFW gets delayed to the point of a misconnect. There were ORD and DCA flights going out earlier that were Y0, so I asked the GAs about standing by. First one said that I couldn't do that until my booked flight was actually canceled, since I was trying to change the routing. Second one said that if I wanted to stand by, I'd lose my seat on my current flight, and probably be SOL if I didn't clear onto the standby flight. Were the GAs correct?
Fortunately, noticed that there was availability through MIA and got home with no delay (and got the upgrade MIA-BOS
)
Fortunately, noticed that there was availability through MIA and got home with no delay (and got the upgrade MIA-BOS
)
Jun 14, 16, 2:14 pm
#398
Join Date: Jun 2013
Location: US
Programs: AAdvantage
Posts: 1,753
Schroedinger's agents: correct and incorrect at the same time
You can be rebooked (including standby) once it becomes evident that the original itinerary is no longer viable, in this case due to an imminent misconnect.
However, it becomes trickier in practice. Going standby via ORD or DCA and thus changing the routing would require a ticket reissue. It's possible to reissue the ticket for the new standby routing and keep the original confirmed segments in the record, but then the ticket would need to be reissued a second time if you didn't clear standby and wanted to try for the original confirmed flights again.
You can be rebooked (including standby) once it becomes evident that the original itinerary is no longer viable, in this case due to an imminent misconnect.
However, it becomes trickier in practice. Going standby via ORD or DCA and thus changing the routing would require a ticket reissue. It's possible to reissue the ticket for the new standby routing and keep the original confirmed segments in the record, but then the ticket would need to be reissued a second time if you didn't clear standby and wanted to try for the original confirmed flights again.
Jun 14, 16, 2:19 pm
#399
Join Date: Nov 2014
Location: LHR, DFW, J Cabins WorldWide
Programs: AA PlatPro, UA GS, DL DM, AS MVP,VA Gold,FB Silver, MR Titanium
Posts: 953
Had a pretty bad time in DFW this weekend trying to get back to MSO.
Original Itin, AA DFW-SEA, ASA SEA-MSO (AA does not serve MSO)
DFW-SEA canceled sunday night, rebooked (still in F yay) 7am DFW-SEA for Monday morning. Rebooked to the morning ASA MSO flight (cost me only $200 fare diff, yay for not 75k change fees). 7AM flight delayed first due to aircraft needing 2 new tires (had been sitting overnight... no one noticed till we were literally at the aircraft door to board), then waiting over an hour to be catered... took off a little over 2 hours late. Had to rebook on a 3rd MSO flight, now going SEA-PDX-MSO lol. All in all got in about 16 hours later, thank goodness I have family to crash with in DFW.
Original Itin, AA DFW-SEA, ASA SEA-MSO (AA does not serve MSO)
DFW-SEA canceled sunday night, rebooked (still in F yay) 7am DFW-SEA for Monday morning. Rebooked to the morning ASA MSO flight (cost me only $200 fare diff, yay for not 75k change fees). 7AM flight delayed first due to aircraft needing 2 new tires (had been sitting overnight... no one noticed till we were literally at the aircraft door to board), then waiting over an hour to be catered... took off a little over 2 hours late. Had to rebook on a 3rd MSO flight, now going SEA-PDX-MSO lol. All in all got in about 16 hours later, thank goodness I have family to crash with in DFW.
Jun 14, 16, 2:42 pm
#400
Join Date: Aug 2015
Location: CLE
Programs: UA Silver, AA Plat Pro, DL, Marriott Platinum
Posts: 466
This weekend at DFW
Interesting experience this weekend at DFW.
Arrival at airport at 5:45 PM.
Originally booked on AA1582 - DFW-->CLE, departing at 8:15, which was cancelled. After about 1/2 hour wait in line, friendly ticket counter agent booked me on DFW-->ORD (in business class, an upgrade from my coach seat!) departing at 7:30 (it was originally going to depart at 6:45 but had been delayed (it was currently 6:15-ish at this point) and then on the first flight from ORD to CLE. At the DFW gate, the plane (777-200) was there, but no pilots - they were stuck in Tulsa. Rolling delays continue until about 11:30, at which time we board the aircraft; pilots are en route to the gate. Stop if you've heard this before; at 12:15, we all deplane due to some or all of the crew timing out. Rescheduled for 8:30 AM tomorrow morning. By the time I had confirmed rebooking of my ORD-->CLE flight, it was about 1:45. Instead of getting a hotel, I just overnighted in the airport. No big deal.
We are all at the gate at 7:30 waiting, and by 8:00, the rolling delays begin again! (plane has been parked at the gate all night) This time, the flight attendants had not arrived. Flight attendants arrive by about 9:45, but we are still not getting on the plane. Gate agents say, "We are missing one flight attendant!" Finally, at 10:15, we board the aircraft. Before we can depart, we have another delay waiting for fuel! After all was said and done, we pulled out of the gate at 11:45. Crazy!
No delays getting out of the gate from ORD-->CLE but there was a long line of aircraft waiting to depart.
What a weekend!
Arrival at airport at 5:45 PM.
Originally booked on AA1582 - DFW-->CLE, departing at 8:15, which was cancelled. After about 1/2 hour wait in line, friendly ticket counter agent booked me on DFW-->ORD (in business class, an upgrade from my coach seat!) departing at 7:30 (it was originally going to depart at 6:45 but had been delayed (it was currently 6:15-ish at this point) and then on the first flight from ORD to CLE. At the DFW gate, the plane (777-200) was there, but no pilots - they were stuck in Tulsa. Rolling delays continue until about 11:30, at which time we board the aircraft; pilots are en route to the gate. Stop if you've heard this before; at 12:15, we all deplane due to some or all of the crew timing out. Rescheduled for 8:30 AM tomorrow morning. By the time I had confirmed rebooking of my ORD-->CLE flight, it was about 1:45. Instead of getting a hotel, I just overnighted in the airport. No big deal.
We are all at the gate at 7:30 waiting, and by 8:00, the rolling delays begin again! (plane has been parked at the gate all night) This time, the flight attendants had not arrived. Flight attendants arrive by about 9:45, but we are still not getting on the plane. Gate agents say, "We are missing one flight attendant!" Finally, at 10:15, we board the aircraft. Before we can depart, we have another delay waiting for fuel! After all was said and done, we pulled out of the gate at 11:45. Crazy!
No delays getting out of the gate from ORD-->CLE but there was a long line of aircraft waiting to depart.
What a weekend!
Jun 14, 16, 2:45 pm
#401
Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,469
Had a pretty bad time in DFW this weekend trying to get back to MSO.
Original Itin, AA DFW-SEA, ASA SEA-MSO (AA does not serve MSO)
DFW-SEA canceled sunday night, rebooked (still in F yay) 7am DFW-SEA for Monday morning. Rebooked to the morning ASA MSO flight (cost me only $200 fare diff, yay for not 75k change fees). 7AM flight delayed first due to aircraft needing 2 new tires (had been sitting overnight... no one noticed till we were literally at the aircraft door to board), then waiting over an hour to be catered... took off a little over 2 hours late. Had to rebook on a 3rd MSO flight, now going SEA-PDX-MSO lol. All in all got in about 16 hours later, thank goodness I have family to crash with in DFW.
Original Itin, AA DFW-SEA, ASA SEA-MSO (AA does not serve MSO)
DFW-SEA canceled sunday night, rebooked (still in F yay) 7am DFW-SEA for Monday morning. Rebooked to the morning ASA MSO flight (cost me only $200 fare diff, yay for not 75k change fees). 7AM flight delayed first due to aircraft needing 2 new tires (had been sitting overnight... no one noticed till we were literally at the aircraft door to board), then waiting over an hour to be catered... took off a little over 2 hours late. Had to rebook on a 3rd MSO flight, now going SEA-PDX-MSO lol. All in all got in about 16 hours later, thank goodness I have family to crash with in DFW.
Jun 15, 16, 8:55 am
#402
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,951
Finally, DFW is clearing. We arrived spot on time last night, and flights are departing on time today. Partly cloudy, warm.
Jun 15, 16, 9:49 am
#403
Join Date: Aug 2015
Location: CLE
Programs: UA Silver, AA Plat Pro, DL, Marriott Platinum
Posts: 466
Jun 20, 16, 2:48 pm
#404
Join Date: Nov 2009
Location: CVG
Programs: DL Diamond, UA Platinum
Posts: 361
Does anyone still have a copy of the AA IRROPs guide for TAs.. the link in the wiki is now not available for downloading and I am wondering if anyone kept an older copy.
Jun 20, 16, 3:17 pm
#405
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,951
MAD - Madrid Barajas International Airport
Air Traffic Control strike planned June 28 and 29, 2016.
Air Traffic Control strike planned June 28 and 29, 2016.
